2 . I just had the most beautiful experience with Woolworths in Gladstone Park Shopping Centre. I did an online ______ for my family and went into store to pick it up. It was ______ thanks to my youngest daughter’s second birthday. The young man Adrian was lovely and ______ my order hurriedly. Happy mum I was and walked off with trolley (购物车) full of ______ and my little kid.

Five to ten minutes later I got four miss ______ from a number in Sydney, clearly it must be a cheat call as I live in Melbourne, I thought. Luckily the online gentleman left a ______ as he knew I would not have known to call back. When I ______ this, I had gotten home and put my daughter down for her afternoon sleep.

The online gentlemen ______ that Woolworths Gladstone Park was trying to contact me to let me ______ that they left the cold drinks out of my order by chance. I explained to the gentleman online that I had just put down my kid to sleep and ______, I could not return to the ______ to collect my remaining groceries. The online gentleman was so ______ and said he would contact the store and see if they could send it to me for free. I was so ______ to hear this.

Half hour later the lovely Adrian from Gladstone Park Woolworths, who had ______ me earlier, dropped off my order, which totally touch my heart. He even ______ me a box of chocolates to say sorry.

3 . One day, I had a serious quarrel with my father. I felt he was always trying to _________ me and I wanted to break free. After we exploded in _________, I stormed out of the house and went back to school.

All that day, my mind was racing with _________ thoughts. After all, he hadn’t even finished high school, but here I was a college student! How dare he try to _________ me on my life and plans?

Suddenly, I realized that I didn’t do the assignment that was _________: a thought card. Dr. Simon always _________ us to think deeply by raising all kinds of questions about social issues, political issues, personal issues etc. _________ for something to write, I could only think of the _________ I’d just had with my dad.

“I am the son of an idiot!” I wrote and then _________. The next day, Dr. Simon gave back our cards. He put mine on the desk face down. I picked it up, almost unable to turn it __________. On the card, he wrote, “What does ‘the son of an idiot’ __________ with the rest of his life?”

I felt like someone had __________ me in the face. Again and again, my parents didn’t please me and I __________ them for this or that, but how long could I get away with blaming them for my life?

Slowly, my attitude __________ and my relationship with my father improved. Instead of controlling, now I saw him as concerned and caring. And it all started with a (an) __________ raised by Dr. Simon.

4 . The rubber surgical gloves were created about 135 years ago. Believe it or not, this little tool _________ in every doctor’s office and hospital was invented out of _________. In 1889, Dr. William Halsted was in love with the nurse and eventual wife, Carolyn Hampton. _________, this invention should be named “rubber gloves of love”.

Hospital procedures _________ surgical personnel to wash and disinfect their hands before interacting with patients. Carolyn _________ severe dermatitis (皮炎) due to the use of mercuric chloride (氯化汞) for disinfection. She was almost _________. Halsted wanted to keep her near him. To protect her _________, he thought hard and suddenly, something _________ him. He contacted the Goodyear Rubber Company, asking the engineers there to _________ thin rubber gloves for Carolyn.

__________ rubber gloves were very different from what we have today, but they proved to be an excellent ________ to the operating room. The gloves were __________ well received. Many other personnel began wearing the gloves. It’s generally __________ that now they have many uses, far beyond their original __________. For example, hairdressers use them to protect their hands from dyes (染料) and solutions used in their business.

Whenever I see gloves anywhere, I couldn’t help but think of this __________ of inventing the “rubber gloves of love”.

7 . One day, a New Jersey couple stranded (滞留) without food in the freezing cold on a highway. They were getting more _________ and discouraged by the minute.

After almost 21 hours of being _________, Cindy and her husband Jim slept there overnight, not _______ access to food or water. At that time, they _________ a Schmidt Baking Co. truck ahead of them in the standstill. “People around us were very much _________. Many of them had small children, some were elderly and hadn’t eaten in almost a whole day.” In a desperate bid for a _________, they decided to call the Schmidt Bakery and see if it could help _________ some much-needed food for them, as well as their fellow highway captives.

“I didn’t think it would _________ work,” said Cindy, who left a message with customer service. But to their _________, 20 minutes later, they actually got a __________ from Chuck Paterakis, the owner of the bakery. He told them to walk over to the truck driver, Ron, who was given the go-ahead to start handing out __________ to 50 motorists. Then, the couple joined the driver in making __________. Soon, others joined the effort, in which some 300 loaves were __________.

“It felt incredible just hearing people say thank you and hearing them so __________ to finally have food in their car. This was one of the __________ moments I have ever witnessed.” recalled Cindy.

8 . When Tom Blake was a young boy, watching a jet (喷气式飞机) streak across the sky, he knew flying was what he wanted to do when he grew up.

After five years’ training, he finally ________ his dream job in his late twenties — working as an airline pilot. But in 2019, the travel firm he was ________ for collapsed.

By this time Mr Blake had become increasingly ________ the growing threat of climate change, and the aviation industry’s carbon emissions. “I had an uncomfortable________,” he says. “I was really eager to get involved in ________ protest groups, but I knew it would be career suicide, and I had a lot of ________. It would be easier to return to the industry and pay them off.”

Yet with the COVID-19 pandemic grounding aircraft, Mr Blake decided to quit his flying ________ for good. “I prefer flying and ________ interesting destinations, and earning a decent ________.” says Mr Blake. “But when we are ________ the climate and ecological emergency, how could I possibly ________ my needs? We need to think about how to ________ the biggest threat to humanity.”

Giving up his dream job was a ________ decision, he says. “Financially I’ve been really ________ . It’s been challenging.” But he adds, “Taking action has ________ my anxiety.”

Mr Blake is now a climate activist.

9 . Traveling with a toddler (幼儿) can be exhausting. But rarely is it as painful as Kate Baker’s experience during a flight twenty years ago.

Baker and her husband, Bob, were _______ to Europe with their 2-year-old son, Neil. “When we got on the plane in New York, all of us were _______,” she said. “But halfway over the Atlantic Ocean, Neil started to get very warm.” Then Neil began foaming (口吐白沫) at the mouth.

“The flight attendants were _______ in asking anyone if they were a doctor,” Baker _______. “No one would come forward. And then the pilot started to _______ , ‘Is there a doctor on board?’ And again, no one came forward.”

One of the flight attendants asked Baker’s husband if the toddler was still breathing. “Just _______,” he replied anxiously. “Hearing those words, I felt so _______ that I could’t move,” Baker said.

Then she noticed three women get out of their seats and _______ where she was standing. They were Muslim women wearing hijabs (头巾), and they came up to her and put their _______ around her, comforting her in a quite ________ voice.

They eventually landed in Amsterdam, and Baker and her husband took Neil to a(n) ________. Doctors couldn’t find anything wrong with him, and by then he appeared to be ________. However, Baker still felt worried and they quickly ________ another flight home.

They went right to a pediatrician (儿科医生), who ________ that Neil had just had an ear infection. So everything was fine. But Baker would never forget those women and how ________ they were.