1 . One of Pulitzer Prize-winning journalists Charles Duhigg published a new book, in which he concluded common characteristics of “supercommunicators”— people who are consistently able to create authentic connections with others just by listening and talking.     1     Here is a set of skills recommended by Duhigg that can help you.

    2     If you are having a practical conversation, be ready to give good advice. If you are engaging in emotional discussions seeking empathy, you may show your support by being a good listener. If you’re in a social dialogue reflecting how we see others and how other people see us, be mindful of the different perspectives each person brings to the table and seek common ground.

Prove we’re listening. There are plenty of ways to appear like you’re listening, like making eye contact or nodding intently. But proving to someone that you’re listening is the quickest road to making someone feel heard.     3     Next, repeat back in your own words what they just told you. Lastly, ask your conversation partner if you got what they said correct.

Ask the right questions. Ask follow-up questions that signal to the other person that you’re interested in the conversation, like “So did you make it on time?” or “What happened next?” Ask questions like people’s values, beliefs or experiences and spark an opportunity for emotional connection.     4     When in doubt, just ask “why.’ People love to talk about how they see the world.

Aim to understand. The goal of a discussion isn’t to impress someone, convince someone or wait for their turn to speak. It’s to genuinely comprehend someone else’s point of view and share your own views accordingly. If people know you want to understand them, they’re going to want to understand you.     5    

A．Realize what are the real questions.

B．Do you want to be a supercommunicator?

C．These deep questions get people to open up.

D．It is not that easy to be a supercommunicators.

E．Know what kind of conversation you’re having.

F．That is actually the most magical thing that can happen.

G．Ask someone a question first and then listen to their response.

2 . Effective communication is the process of exchanging ideas, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. Learning how to communicate well can be beneficial.     1    

Consider your audience.     2     Knowing your audience can be key to delivering the right messages effectively. Their age, income, education level, background knowledge and experience can all affect how they’ll receive your message.

Practice active listening. Active listening means giving your full attention in a communication exchange.     3     This not only ensures that you comprehend the conversation accurately but also makes the speaker feel heard and valued.

Make your message as clear as possible. Once you have successfully identified your audience and listened to their purposes, needs, and desires, you may have something to communicate. To do this effectively, turn to the 3Cs of communication: Clear, Correct, Complete.     4    

Use the right medium or platform. Effective communication requires you to consider whether you need to meet in person or online. Is your message casual enough to use WeChat, or would a formal email be more suitable?     5     Whatever you choose should be appropriate for your current situation.

By following these four principles, you are well on your way to exercising communication effectiveness.

A．Who are you communicating with?

B．What’s your preference when you catch up with friends?

C．Here are a few ways to achieve effective communication.

D．Is it more effective to discuss the plan on the phone or face-to-face?

E．Be sure to provide positive information based on your audience’s needs.

F．It includes paying attention to body language, and giving positive feedback.

G．Prepare to communicate in a way that achieves most of these characteristics.

3 . 请在方框中选择合适的词汇，填入短文的空格中，使短文完整连贯。

A. sang high praises for     B. pull our weight     C. broke down     D. was fond of     E. can’t wait to   F. let off steam     G. cheered...up     H. make a difference     I. Even if     J. came up with     K. benefited from

Once, our team faced a difficult task that seemed impossible to complete. Everyone was feeling down, but I knew we couldn’t give up.

I    1    them    2    , reminding them that if we all    3    , we could overcome any obstacle.    4    the task seemed daunting, we    5    a plan and divided the work. Everyone    6    their assigned task and worked hard to    7    . Our efforts paid off, and we finally    8    the barriers between us and the success.

After our success, our teachers and classmates    9    our teamwork. We all    10    this experience, learning that teamwork and dedication can make a big difference. I     11    tackle more challenges with my team in the future!

4 . Get Better at Saying No

When rejecting a request, “no” is a short, simple word that can cause anxiety for the person trying to say it. The following strategies can help you get better at saying no.

Be intentional about what you communicate.

    1    Sure, but as psychologist Vanessa Bohns points out, only saying a “no” is often pretty uncomfortable for the asker. Instead, she advises communicating three things: “It’s not because of me, it’s not because of you, and it’s not because of us.” One way to do that is by thanking people for thinking of you.    2    Then, follow up with a short explanation: “I wish I could, but I just don’t have the time right now.” That helps make it clear that your “no” isn’t a poor reflection of your own character; it’s not the other person; and it’s not a disapproval of the relationship, Bohns says.

Have a planned phrase for more informal encounters.

Not every situation, of course, calls for such a thoughtful approach. Think through times when you’ve gotten stressed over delivering a quick “no”, and then brainstorm phrases you could use in the future. Bohns, for example, is often asked to donate to some cause or another as she checks out at the grocery store.    3    “It’s true, and it’s a way of saying, essentially, that I’m still a good person,” she says.

    4    

There’s always that one guy who won’t take “no” for an answer. If someone is applying too much pressure, adopt what psychologist Ellen Hendriksen describes as the broken-record technique.    5    Occasionally, the asker will get annoyed, but usually after repeating yourself two or three times, even the most persistent (执着的) people will get the message.

A．She says no directly.

B．That is, stick to your answer.

C．Adopt the broken-record technique.

D．It’s not worth repeating your request again and again.

E．She now has a go-to response: “I already donated this year.”

F．You might hear that “no” is a convenient word for declining requests.

G．This makes them relieved that they didn’t do anything wrong by asking.

5 . To have a good conversation is a pleasure for most people.     1     Sometimes there are awkward silences while people try to think of something to say. Some conversations are one-sided. One person asks all the question, and the other just gives one-word answers. Actually, a good conversation needs two or more people to keep it going. They need to say things that others can answer and expand on.

    2     “What do you do?” is a good place to start. You can also simply say, “Tell me about yourself.” Most people love an opportunity to talk about themselves.

As the other person begins to respond to your question, look for common ground.     3     When the person finishes their story, you can comment and mention something that you did. Then you can talk about those activities and your plans for the coming weekend.

When the other person is talking, listen to them. Do not interrupt. When they finish, ask some more questions, and listen to the answers. Similarly, if you are answering a question, don’t go on and on.     4     A good verbal exchange is a little like a tennis game, in which the ball goes back and forth. Also, avoid yes/no questions. They can stop a conversation. Instead, ask open-ended questions using what or why.　　

A conversation should end well, too. After you’ve conversed for a bit, you can say, “I need to run now.” You may also give a reason.     5    

Now go out and enjoy a good conversation.

A．Give an answer and stop.

B．But not every conversation is good.

C．Talking with others can be fun for everyone.

D．Positive comments and conversations produce a chemical reaction too.

E．To get the ball rolling in a conversation, ask something about the other person.

F．If you ask someone about their weekend, the person could talk about what they did.

G．Say something like, “I really need to get going. My exercise class starts in 10 minutes.”

6 . There is an abundance of international academic conferences today as compared to the past. This brings us to a simple question, “ Why should one attend an international academic conference?”     Below are some reasons why people say they attend the conferences.

Presenting a paper

Presenting a paper is one of the main objectives of an academic conference participant. The presenters will have the chance to present a paper in front of colleagues of the same or similar fields of study.     1     . The exchange of ideas on fields of interests seeds the links for future cooperation across the world.

Networking for future cooperation

Attending the conferences is an opportunity to build networks with other academic s and experts in the same or similar field of studies all around the world. It is an opportunity to expand knowledge and upgrade performance in completing institutional objectives.     2     . As you step up and attend conferences you build a network of people who can raise your ability of work to greater heights as you achieve shared objectives.

    3    

Meeting new people with different cultures enlightens your way of thinking in your field of study.   You will witness many different aspects and solutions which exist on the same issues. You’ll also have the chance to socialize with your colleagues at coffee breaks, lunches and social activities.

Travelling

An academic conference is a great way to have a   “break”. You can be free from your academic responsibilities at the university and discover different cities of the world.     4    .

In today’s fast changing world, attending a conference has become a “must” to survive in an academic discipline.     5       so the number of conferences and participants have increased dramatically.

A．Socialization and the culture factor

B．The motivation from like-minded individuals

C．They provide access to various research activities

D．Many academic s have become aware of this fact

E．Be assured that you’ll feel relaxed and refreshed after the conference

F．They will be able to receive positive constructive criticism about their research

G．It brings together people who share a common discipline from different parts of the world

7 . 阅读下面短文，在空白处填入1个适当的单词或括号内单词的正确形式。

A cultural tourism promotion event titled “Hometown of Confucius, Hospitable Shandong” opened in Rome Italy, on May 6,2023.

    1     (host) by the Shandong Provincial Department of Culture and Tourism, the event’s opening ceremony    2     (attend) by more than 100 guests, including government officials from both sides, as well as    3    (representative) from Italy.

Shandong is    4    large province in terms of population, economy, culture, and tourism along the east coast of China. It has a population of more than 100 million and is the third    5    (large) economy in China. It has rich cultural tourism resources as it is    6     Mount Tai rises, the Yellow River flows into the sea, and Confucius was born. “Hospitable Shandong” has become an     7     (influence) tourism brand(品牌).

Shandong is willing to work with Italian partners    8     (strengthen) dialogue,enhance trust, and deepen cooperation, drawing a new chapter in the cultural and tourism cooperation and exchanges    9     the two places, said a senior official from the Shandong Provincial Department of Culture and Tourism.

During the opening ceremony, Riccardo Busi, president of the International Federation of Photographic Art (FIAP), announced the decision to establish the China Coordination Office of the FIAP in Shandong province,    10     (sign) a strategic cooperation agreement with the Shandong Provincial Department of Culture and Tourism.

8 . How to Be a Good Listener

Whether you’re communicating in person or on the phone, being a good listener is an important part of any healthy relationship.     1    If you’ve wondered whether you could be a better listener, the answer is almost certainly “yes”. Making sure the people in your life feel truly heard is something that you can improve upon.

You appear more interested when you invite the speaker to give explanations, by asking them things that need more than a “yes” or “no” answer. “An open-ended question is an invitation for the other person to say more, and continue going deeper into their train of thought, versus (与……相对比) a close-ended question that invites a factual answer,” Dr. Bobby explains.     2    

What you’re expressing through your body language is as important as what you say. It’s about looking in someone’s eyes, smiling and nodding. Showing with your face that you’re following what someone is saying is really important.     3    Remember that looking into your laptop camera is like making eye contact, while breaking it to look downward makes it appear that you’re doing something else.

    4     “People can be considered as poor listeners when they don’t understand what the conversation is actually about on a high level.” Dr. Bobby says.       5    Maybe they’re really just wanting to express their bad feelings, or talk about their day. So don’t try to give suggestions; just listen instead.

A．Listening requires looking at problems from other’s view.

B．In fact, people only want to get to know more about others.

C．This is equally key in virtual conversations on a video chat.

D．Sometimes, people simply want to talk about an unhappy situation.

E．This is something you can do to show that you’re really listening.

F．Being a bad listener can break that person’s trust in your relationship.

G．Listening doesn’t always require offering solutions — quite the opposite, in fact.

9 . 阅读下面短文，在空白处填入1个适当的单词或括号内单词的正确形式。

The Belt and Road Initiative (BRI) is a plan for China to work with other countries to build a Silk Road Economic Belt and a 21st-century Maritime Silk Road.

The BRI     1     (base) on the history of the ancient Silk Road. It connects Asia, Africa and Europe and directly influences millions of people across the world. As it progresses, it has provided many things     2     the countries along the routes, a network of highways, railways, ports and so on. It aims to support countries in need,     3     (allow) them to develop together and promote trade and cultural exchange. Until December 7^th, 2022, China has signed more than 200 documents with 150 countries and 32 international     4     (organization) to build the Belt and Road initiative together.

China is showing     5     world the fruits of the Belt and Road initiative through these marks. Over the past nine years, the Belt and Road Initiative     6     (have) a lot of harvests. The first modern bridges in Maldives-China-Maldives Friendship Bridge, has been built. The longest tunnel on the Jakarta Bandung high speed railway has been     7     (full) linked up. Despite challenging moments, CHINA RAILWAY Express still achieved rapid     8     (grow).

The BRI was born in China    9     belongs to the world. It promotes the world to head to realize the good vision of common progress and a community with a     10     (share) future for mankind.

10 . Smiling is common body language. It plays an important role in our life. It has been generally accepted by experts that 93% of communication is without words, 55% through body language and 38% through the tone of voice. According to research, many people with hearing and sight loss may only receive 7% of the full meaning of a conversation.

From a personal point of view, this was brought to my attention through marrying a man who is blind. With other friends, I would make eye contact. But Bob, my husband, has gradually lost all his sight and cannot read body language any more. If I say something that sounds serious but is not meant that way, I would show my purpose by adding a smile. For example, if I said to a sighted friend, “You are terrible!” and smiled at him, he would know the message was not unkind. But if I said that to Bob, he might think I was unhappy with him. So, I avoid these misunderstandings by smiling with a sound! There are also some easy ways to have good communication with blind people.

When you meet them, introduce yourself by name. If you know their names, call their names and then they will know that you are speaking to them and not someone else. To further compel their attention, gently touch their upper arms with your hand. If you are leaving, say you are going away. Nobody likes to find that they have been speaking to an empty space. It all sounds simple but is helpful for the blind.

1. The first paragraph tells us that _________.

A．Half of communication is body language.

B．Words make up a big part of communication.

C．People cannot get any message without body language.

D．The blind cannot get the full meaning of a conversation.

2. The writer’s husband _________.

A．read body language very clearly	B．lost his sight little by little
C．became completely blind suddenly	D．misunderstood her smile all the time

3. The underlined word “compel” here means __________.

A．to attract

B．to turn away

C．to forget

D．to mix

4. Which of the following can make for good communication with blind people?

A．Speaking loudly.	B．Going away without making a sound.
C．Touching them to start a conversation.	D．Smiling at them during a conversation.

5. What’s the best title of this passage?

A．Common Body Language	B．Simple Things Are Helpful
C．Smile at the Blind More Often	D．Communication with the Blind