1 . 听下面一段独白，回答以下小题。
1. What is the talk mainly about?

A．Old people’s lives.

B．A supermarket chain.

C．Services for the elderly.

2. What was the problem with Robert Smith’s mother?

A．She lost her phone by accident.

B．She was cheated through phone.

C．She was unable to make calls.

3. Which company has trained the staff to provide safer and friendlier service?

A．True Call.

B．Safeway.

C．Red & Yellow Care.

4. Who might benefit from Safeway according to Martin Bateman?

A．Businessmen.

B．Sick people.

C．Senior customers.

3 . 听下面一段较长对话，回答以下小题。
1. Where is the conversation probably taking place?

A．Over the phone.

B．On a highway.

C．At the man’s home.

2. How is the woman’s computer now?

A．Its keyboard is full of glass.

B．Its fan can make a sound.

C．Its screen can be turned on.

3. What is the man’s suggestion?

A．Charging the computer.

B．Drying out the computer keyboard.

C．Bringing the computer to his shop.

4. What information does the woman seek?

A．How to get to the repair shop.

B．Whether the computer can be fixed.

C．How much it will cost to fix the computer.

4 . 听下面一段较长对话，回答以下小题。
1. Why does the man come to the restaurant?

A．It serves tasty meat.

B．He heard the food was healthy.

C．His friend recommended it.

2. What change will the restaurant make next month?

A．It will use more natural food.

B．It will provide more snacks.

C．It will move closer to the farm.

3. What will the man probably do next?

A．Pay the bill.

B．Order his meal.

C．Praise the menu.