1 . I grew up in a poor family with a group of adopted kids, my father and a wonderful mother. We had little money, but plenty of _________ and attention. I was happy and energetic. I understood that no matter how poor a person was, he could still _________ a dream.

My dream was athletics. When I was sixteen, I could throw a ninety-mile-per-hour baseball and hit anything moving on the field. I was also _________ to have Ollie Jarvis as my high-school coach, who not only _________ me but taught me how to be confident. One particular incident with Jarvis _________ my life forever.

It was the summer holiday in senior two and a friend _________ me for a summer job. This meant a _________ for money in my pocket, and the start of _________ for a house for my mother. The summer job was _________ , and I wanted to jump at the opportunity.

Then I realized I would have to __________ summer baseball training to handle the work schedule. I was __________ about telling my coach, and I pressed myself with the __________ on the dilemma from the mother, “If you make your bed, you have to lie in it.”

When I told Jarvis, he was as mad as expected. “You have your whole life to work,” he said, “but your playing days are __________. You can’t afford to waste them. ”

I stood with my head hanging, trying to explain why my __________ of buying mom a house and having money __________ his disappointment in me. He asked me about the money I would make at the job. __________ , he said, “Is $3. 25 an hour the price of a dream?”

That question made me __________ the difference between wanting something __________ and having a long-term goal. I __________ myself to baseball training, and within the year I was offered a $20,000 contract with the Pittsburgh Pirates. I __________ it since I already had a baseball scholarship to the University of Arizona. I signed with the Boston Red Sox in 1984 for $1. 7 million, and bought my mother the house of my dream.

2 . Why College Is Not Home

The college years are supposed to be a time for important growth in autonomy(自主性) and the development of adult identity. However, now they are becoming an _______ period of adolescence, during which many of today’s students are not shouldered with adult _______.

In the past two decades, continued connection with and _______ on family, thanks to cell phones, email and social media, have increased significantly. Some parents go so far as to help with coursework. Instead of promoting the idea of college as a passage from the shelter of the family to autonomy, universities have _______ to the idea that they should provide the same environment as that of the home.

To prepare for increased autonomy and responsibility, college needs to be a time of _______ and experimentation. This process involves “trying on ” new ways of thinking about oneself both intellectually and personally._______ we should provide “safe spaces” within colleges, we must also make it safe to express opinions and challenge majority views._______ growth and flexibility are fostered by strict debate and questioning.

Learning to deal with the _______ world is equally important. Because a college community(群体) differs from the family, many students will struggle to find a sense of _______. If students rely on administrators to ________ their social behavior and thinking pattern, they are not facing the challenge of finding an identity within a larger and complex community.

________, the tendency for universities to monitor and ________ student behavior runs up against another characteristic of young adults: the response to being controlled by their elders. If acceptable social behavior is too strictly defined(规定), the insensitive or aggressive behavior that administrators are seeking to minimize may actually be ________. It is not surprising that young people are likely to burst out, particularly when there are reasons to do so.

Our generation once joined hands and stood firm at times of national emergency. What is lacking today is the ________ between adolescents’ desire for autonomy and their understanding of an unsafe world. Therefore, there is the desire for their dorms to be replacement homes and not places to experience growth. But Every college discussion about community values, social climate and behavior should include ________ of the developmental importance of student autonomy and self-regulation.

3 . Finally, I entered the institution. Because of my careful _________, I did not have to work during the school year. Then, summer came and it was time to _________ harder than ever. I continued working as a waitress at night, _________ tennis camps several mornings a week and worked as a secretary for a few hours in the afternoons. Being a little _________, I also decided to take a class at a community college This class at the community college saved me $650. It was a(n) _________ summer and made me anxious to return to my _________ easy life at college.

During my second and third years of undergraduate schooling, I made a(n)_________ to work about five hours weekly in the campus admissions office answering phones. This provided a little extra money and _________ me from spending my savings. The overall situation looked hopeful as I _________ my senior year as long as I could make as much money as I had the __________ summer. I wanted to go to Israel to study for 3 weeks, but I __________ in making this decision because it would cost me $1,600 more to get the credits in Israel. About two weeks later my Mom called to tell me that I had $1.600 in the bank that I had forgotten about! One of my __________ about this trip was not only the cost, but the __________ of time to make money; __________. I made as much that summer in the ten weeks when I was at home as I had made during the fourteen weeks when I was at home the summer before. The way everything worked together to make this trip __________ was one of the most __________ things that have ever happened to me.

This experience has __________ me in many important ways. The first thing that I learned was the importance of a strong work principle. Working long hours did a lot to influence my character and helped me learn the __________ of a dollar. It also made me learn how to __________ creative solutions to difficult dilemmas.

Whenever I am overwhelmed or afraid of the future, I can remember my $64.268 __________.

4 . Thomas Jefferson and James Madison met in 1776. Could it have been any other______?They______ together starting then to further American Revolution and later to______the new system of government. Shared ambition produced a______perhaps incomparable in a close relationship and cooperation. It______50 years. It included pleasure and the public service but above them, there was shared______, and a common end on both sides. When he was ill, heavily in debt, and worried about his very______family, Jefferson wrote to his longtime friend. His words and Madison’s______remind us that friends are friends until death. They also______us that sometimes a friendship has an influence on things______than the friendship itself.

“The friendship has stayed alive between us now half a century, the______of our political principles and pursuits (追求) have been sources of______happiness to me through that long period. To myself you have been a very important part of my______and thoughts throughout life. Take care of me when dead and be assured that I should______with you my last affections.”

Later Madison replied: “I was deeply______by our private friendship and political harmony in the long period. If they are a source of______to you, what aren’t they not to be to me? Nothing can______the happy consciousness of our pure______to the public good. I______believe that enough evidence will find in its way to another generation to ensure, after we are gone, all justice will be done.”

The year 1776 is extraordinary because of the______of Thomas Jefferson and James Madison.

5 . I watered in my garden on that burning hot afternoon. “Missus!” The husky(沙哑的) voice_______me and I turned quickly. “Could I please have a drink of water?” “Come into the yard.” I called and_______the cup that hung over the outdoor tap. He drank, swallowing slowly and then splashed(泼洒) water on his face. “That feels_______,” he said, and stood there, awkward. “Have you any_______I can do for you? Weed or water your garden?” What work could I_______him? Nothing！I couldn’t afford a single cent. I_______to look around, before shaking my head.

I knew he must be_______, but the icebox held so little: only some milk and bread for my daughter, Alice. I said, “I’ll get you something to_______.” I couldn’t bear to look into his_______eyes. When I carried some bread to him, I felt a little__________at offering so little. After I returned to the house, I dropped into the armchair.

“Mama, where are you?” I struggled to my feet and found Alice sitting at the kitchen table. “Mama, Acme Stores are__________next week. The employment officer said girls would be hired__________they were properly dressed. That means a decent pair of shoes, Mama!” My heart ached and I stepped to__________her with a hug. “Honey, we have a whole__________to work on it. Maybe something will come our way.” “That’s what you always say, Mama. What’s the use of__________?”

The week__________the boy’s stop at my garden, I watered, as usual. A flash of white in the mailbox__________my eye. The__________contained a note: “To the lady in the garden: I got a job a after you__________me and let me rest. You helped me feel and look__________Now, let me help you.” Folded within the paper were eight one-dollar bills.

6 . Sometimes people come into your life and you know right away they were meant to be there, to help you understand who you are or _______ you want to become. You never know who these people maybe, but when you lock eyes _______ them, you know at that very moment they will affect your life, more or _______.

Sometimes things happen to you that may seem bombe, painful and _______ at first, but in reflection you find that without _______ those difficulties you would never be able to realize your strength, willpower, or heart _______, everything happens for a reason. Nothing happens by _______ or by means of good luck. Illness, love or lost moments of true greatness all occur to test the limits of your soul. Without these small _______, whatever they may be, life would be like _______ smooth and straight road to nowhere. It would be safe and comfortable, but dull and pointless.

The people you meet who affect your life, and the __________ and downfalls you experience, help to create who you are and who you become. Even the bad experiences can be learned from. In fact, they are probably the most important __________. If someone __________, you forgive them, for they have helped you __________ about trust and the __________ of being careful when you open your heart. If someone loves you, love them back even more, __________ because they love you, but because in a way, they are teaching you to love and how to open your heart and eyes to things.

7 . Everyone in business has been told that success is all about attracting and retaining (留住) customers. It sounds _______and achievable. But, _______, words of wisdom are soon forgotten. Once companies have attracted customers they often _______ the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become _______. They forget what they regard as the boring side of business—_______ that the customer remains a customer.

_______ to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 percent of its customers every year. In constantly changing _______, this is not surprising. What is surprising is the fact that few companies have any _______ how many customers they have lost.

Only now are organizations beginning to wake up to those lost opportunities and calculate the _______implications. Cutting down the number of customers a company loses can make a big ________ in its performance. Research in the US found that a five percent decrease in the number of defecting (流失的) customers led to ________ increases of between 25 and 85 percent.

In the US, Domino’s Pizza estimates that a ________customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and ________ never returns, is losing the company thousands of dollars in ________ profits (more if you consider how many people they are likely to tell about their bad experience).

The logic behind cultivating customer ________ is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to ________ them”, says Adrian Payne of Cornfield University’ School of Management. “Research suggests that there is a ________ relationship between retaining customers and making profits. ________ customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price ________, and may provide free word-of-mouth advertising. Retaining customers also makes it ________ for competitors to enter a market or increase their share of a market.

8 . I woke up without much enthusiasm, rolled out of bed and _______ there not wanting to believe I had to go to work again. This must just be a bad dream that never seemed to _______ with the same old being done over and over again. I picked myself up to a standing position and _______slowly around back towards my comfortable and warm bed and had to_______the very last ounce of strength not to head back into its hug. What a _______it was to get dressed and head out of the door!

Off I went to_______arriving just in time. Then, _______, my boss said there was a(n)_______job to do right now. I_______that anybody could do this job and that____________else would have to do it if I waited long enough. But, nobody else____________up to the job and this left me with a sinking feeling.

That’s the same problem with your____________. Many people use up a lifetime trying to ____________somebody else to do all the hard work to improve their life. There is a lot of discomfort with actually____________ your very own life while it is much ____________to let others do it. The real problem, however, is that it takes a lot of ____________ to find somebody who will do anything for you. Your life won’t change ____________ you are willing to grab hold of your life and ____________that nobody else will ever create the life you want. So, stop ____________anybody to do something for you. ____________, get your own body going and get it done now.

9 . Body confidence means having a light of contentment that no one can turn off and being okay with who you are completely. I have that-and I know that I'm perfectly me.

I was born with a(n) _______forearm and three fingers on my right_______. Once when I was younger, I got my _______done at the salon, but people there reacted_______to me, so I never went back. Recently, my mom painted my nails   for me, and I _______a picture of my manicure(修指甲) on Facebook. I didn't think it would get that much positive attention, but it _______,and I'm really happy about it.

Doing new things _______ my confidence. I want to be a _______,and I started a YouTube channel to _______ my comfort zone. When I was growing up, it would have been________ to see somebody like me on TV, to let me know that it's okay that I am the way that I am. Now I________good comments from other people________how I sing and just get positive feeling. Recently, I went to a group event________by Lucky Fin, which is devoted to body differences, and it felt   ________to meet other people like me. I was so inspired by everyone, ________ Rebekah Marine. She's a model and speaker, and she was born without a forearm. She________me that when she was young, it was________for her and it took her a while to accept________.It made me cry because I could________.She's really inspirational, and that's ________ I want to be too.

10 . On the last day of college before graduation, our professor walked up on stage to give us a ____ lesson, which she called “a life lesson on the ____ of mindsets（思维模式）”. As she raised a glass of water over her head, everyone ____ her to mention the typical “glass half empty or glass half full” question. _________, with a smile on. her face, the professor asked, “How ______ is this glass of water Pm holding?” Students shouted out answers ______ from eight ounces（盎司）to a couple pounds.

After a few moments of reasonable answers, she replied, “In my opinion, the ________weight of this glass doesn’t matter. It all _______ how long I hold it. If I hold it for a minute or two, it’s fairly ________. If I hold it for an hour ______, my arm might feel painful. If I hold it for the whole day, my arm will feel completely numb, _____ me to drop the glass to the floor. In each ____, the weight of the glass doesn’t change, _____ the longer I hold it, the heavier it _______ to me.”

As the class nodded their heads in ______, she continued, “Your worries,disappointments, and _____ thoughts are like this glass of water. Think about them for a while and ____ happens. Think about them a bit longer and you begin to feel _______Think about them all day long, and you will feel completely numb, _____ to do anything else until you ______ them.”