2 . 听下面一段较长对话，回答以下小题。
1. Why does the woman want to buy a new car?

A．She wants a more powerful car.

B．She doesn’t have a car now.

C．She doesn’t like the color of her present car.

2. What engine size of a car does the woman want?

A．2.0 litre.

B．2.5 litre

C．3.0 litre.

3. What color does the woman like?

A．Any color.

B．Royal blue.

C．Sky Blue.

3 . 听下面一段较长对话，回答以下小题。
1. What does the woman recommend first?

A．A gray silk tie.

B．A brown leather wallet.

C．A black leather wallet.

2. Why does the boy refuse to buy the brown leather wallet?

A．His father might dislike its design.

B．He dislikes its color.

C．It’s too expensive for him.

3. How much will the boy pay?

A．$35.

B．$40.

C．$55.

4 . 听下面一段较长对话，回答以下小题。
1. Which mobile phone does the woman want to buy?

A．The Mate20.

B．The Mate20 pro.

C．The P20.

2. What does the man say about the P20?

A．It is sold out today.

B．It is the latest model of this year.

C．It is the cheapest of the three models.

3. What does the man advise the woman to do?

A．Call him later.

B．Pay by bank card.

C．Make a special order.

4. What will the woman do next?

A．Fill out a form.

B．Go to another store.

C．Ask the man’s phone number.

7 . 听下面一段较长对话，回答以下小题。
1. What color tie does the woman think matches the man’s jacket?

A．Green.

B．Black.

C．Red.

2. Why doesn’t the woman like high heels?

A．They aren’t beautiful.

B．They are uncomfortable to wear.

C．They don’t match the dress.

3. What does the man mean in the end?

A．He knows a cafe nearby.

B．He can’t decide what to buy.

C．He doesn’t want to go on shopping.

9 . If there may be any errors when using the juicer, please confirm the following points before contacting the customer service for support.

1. Error: Can’t work
Reason: Dead battery
Solution: Charge in time
2. Error: Stop suddenly during working
Reason: (1)The fruit is too big   (2)The battery is down
Solution: (1)Cut small pieces of fruit   (2)Charge in time
3. Error: Abnormal noise
Reason: (1)Parts of the machine are not installed in place
(2)The machine is placed in an inclined (倾斜的) position when working
Solution: (1)Confirm whether parts of the machine are well assembled
(2)Put the machine on a level surface for use
4. Error: There is food overflow when working
Reason: (1)The fruit is too big   (2)The upper cover is not installed correctly
Solution: (1)Cut small pieces of fruit   (2)Install the upper cover correctly
5. Error: (1)The red alarm light flashes for about 10 seconds
(2)The charging indicator light is not bright
Reason: (1)The battery is dead or the automatic protection is on
(2)The charging cable is not connected
Solution: (1)Charge in time   (2)Connect the charging cable
Warranty (保修) exception

The product is not covered by the warranty if it breaks down or is damaged under any of the following circumstances.

1. The products used are obtained through other channels than the company’s sales channels.

2. Products whose warranty card is lost and cannot provide relevant supporting materials.

3. Damage caused by disassembly or repair of the product by any individual other than the special repair designated (指定)by the company.

4. Product damage judged to be man-made.

If any repairs occur, the relevant fees will be charged.

1. What can users do when hearing abnormal noise?

A．Charge in time.	B．Replace certain parts.
C．Cut small pieces of fruit.	D．Put the machine on a level surface.

2. What will happen if the upper cover isn’t put in place?

A．The food will spill.	B．The machine will stop.
C．The red alarm light will flash.	D．The automatic protection will be on.

3. In which condition do customers lose the right to warranty?

A．The users refuse to pay relevant fees.

B．The product is purchased at a discount.

C．The users have reset the machine for many times.

D．The product is damaged due to users’ carelessness.