1 . Binge-watching (刷剧) is when a person watches more than one episode of a show in a row. With developments in the speed and connectivity of the Internet, increases in technology and the rise of on-demand entertainment companies, people can now have their favorite shows stream (流播) directly to their television at their convenience.
This behavior is nothing new. In fact, binge-watching has been officially listed in dictionaries since 2015. The entertainment companies recognize this behavior and many take steps to encourage it. Often, instead of releasing each episode on a week-by-week basis, an entire series will become available concurrently. Once the episode finishes, many platforms will display pop-ups with “you might like” suggestions, or will automatically play the next episode.
However, recent research suggests that out of the more than half of British adults who watch more than one episode of a show back-to-back (一集接一集地), almost a third have admitted missing sleep or becoming tired as a result; and 25% have neglected their household chores (家务活). Next we’ll be missing work!
Bingeing has other connections — binge eating, binge drinking and binge smoking. All of them are often associated with a lack of control and a possible route to addiction. Lindsey Fussell, consumer group director, said, “The days of waiting a week for the next episode are largely gone, with people finding it hard to resist (抗拒) watching multiple episodes around the house or on the move.” If people find binge-watching hard to resist, are we witnessing the birth of a new type of addiction?
The countless number of information and entertainment that television and online media can bring us is, many would say, a good thing. However, when the activity begins to bleed into other areas, causing us to stop functioning, then it becomes a problem. So, what’s the answer? Moderation! Neither a tiny amount, nor too much. After all, as the old proverb says, “A little of what you fancy does you good.”
1. How did the writer develop the first paragraph?| A．By giving a definition. | B．By telling a story. |
| C．By listing some examples. | D．By analyzing the cause and effect. |
| A．For convenience. | B．At the same time. |
| C．In detail. | D．Free of charge. |
| A．people can’t control their feelings | B．people can’t resist the temptation of Bingeing |
| C．people have no patience to do work | D．people are addicted to waiting for a new episode |
| A．To keep online media from stopping functioning. |
| B．To enjoy entertainment as much as possible. |
| C．To learn life lessons from the episodes. |
| D．To watch episodes in a moderate way. |
2 . With almost all big employers in the United States now using artificial intelligence (AI) and automation in their hiring processes, the public is considering some urgent questions: How can you prevent discrimination in hiring when a machine is keeping the discrimination? What kind of methods might help?
Some 83% of employers, including 99% of Fortune 500 companies, now use some form of automated tools as part of their hiring process, said the Equal Employment Opportunity Commission’s ( EEOC) chair Charlotte Burrows, at a hearing on Tuesday. She said everyone needs to speak up on the debate over these technologies. “The risks are simply too high to leave this topic just to the experts.”
Last year, the EEOC issued some guidance around the use of cutting-edge hiring tools, noting many of their shortcomings. The agency found that resume( 简历) scanners which prioritize keywords and programs which evaluate a candidate’s facial expressions and speech patterns in video interviews can create discrimination. Take, for example, a video interview that analyses an applicant’s speech patterns to determine their ability to solve problems. A person with a speech problem might score low and automatically be screened out. The problem will be for the EEOC to root out discrimination or stop it from taking place.
The EEOC is considering the most appropriate ways to handle the problem. It’s agreed that inspections are necessary to ensure that the software used by companies avoids intentional or unintentional discrimination. But who would conduct those inspections is a more challenging question. Each option presents risks, Burrows pointed out. A third party may turn a blind eye to its clients, while a government-led inspection could potentially stop innovation.
In previous remarks, Burrows has noted the great potential that AI decision making tools have to improve the lives of Americans, but only when used properly. “We must work to ensure that these new technologies do not become a high-tech pathway to discrimination,” she said.
1. What does Burrows suggest people do?| A．Make their own voice heard. | B．Follow the experts’ suggestions. |
| C．Stop using AI in hiring processes. | D．Watch debates about technologies. |
| A．By scanning keywords. | B．By evaluating resumes. |
| C．By analyzing personalities. | D．By assessing speech patterns. |
| A．High expense. | B．Unfair results. |
| C．Age discrimination. | D．Innovation interruption. |
| A．Favourable. | B．Disapproving. | C．Cautious. | D．Doubtful. |
3 . In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people. Interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal.
New lineages for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest (投资) a lot of money in information technology and staff training in order to cope with the “phone rage (愤怒)” — caused by delays in answering calls ,being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines,” says Dr. Storey Senior Lecturer in Marketing at City University Business School, “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you and that you can trust — the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be come out within five hours, but getting it done within two ); replacing a faulty product immediately: throwing in a gift voucher (购物礼券) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.
Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever suggests best meets the case).
Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems.
For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as “we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.
1. We can learn from Paragraph 2 that .| A．well-treated customers promote business |
| B．unsatisfied customers receive better service |
| C．Satisfied customers catch more attention |
| D．complaining customers are hard to satisfy |
| A．customers often use phones to express their anger |
| B．customer care becomes more demanding |
| C．people still prefer to buy goods online |
| D．customers rely on their phones to obtain services |
| A．“I’m sorry for the delay.” |
| B．“I appreciate your understanding.” |
| C．“I know how upset you must be.” |
| D．“I know it’s our fault.” |
| A．Face-to-face service creates comfortable feelings among customers. |
| B．A company should promise less but do more in a competitive market. |
| C．Companies that promise more will naturally attract more customers. |
| D．Customer delight is more important for airlines than for banks. |
注意：请将答案写在答题卡上相应题号的横线上。每个空格只填一个单词。
Many people believe that classical music is not relevant to young people today. However, this issue (问题) frequently causes heated debate.
Some people say that classical music is associated only with old people. For example, if you look at the audience at a classical concert, the majority is over the age of fifty.
Others say it is more popular than we first imagine. Many young people listen to classical music without realizing. It is often used in films and advertisements. For example, a famous piece of classical music was used as the theme music for the 1990 World Cup. Not many people could have given its name, but millions enjoyed it.
Also, some people point out that young people produce new music based on classical ideas: for example, it is said that rap (说唱) music was invented by a classical musician in 1912, but it is now used by young people in pop music.
However, young people point to the fact that classical music has been outstripped (超越) by technology. To play a classical instrument, such as a violin, you need to study hard and practise for hours. Nowadays, you don’t need to get aching arms from practising. A teenager can write and make music using a computer program in the comfort of their own bedroom.
A final point to bear in mind is that the term “classical music” is used to refer to a great variety of music, from jazz to pieces for large orchestras (管弦乐队). This makes it even more difficult to say whether classical music is relevant to young people.
So, it may be only a minority of young people who play classical instruments, but when it comes to enjoying classical music, it depends on the piece of music. It may be more relevant to young people in the modern world than they realize!
Title | Classical Music | |
Introduction | The issue of whether classical music is | |
Opinions | Evidence | |
★Classical music is associated only with the | ☆ | |
★Many young people don’t some music they listen to is classical. | ☆Classical music is often found in films and advertisements. | |
★Classical ideas provide a for producing new music. | ☆Young people now | |
★ | ☆A young man can write and make music on a computer | |
★“Classical music” can refer to various | ☆Classical music ranges from jazz to pieces for large orchestras. | |
Conclusion | Classical music may still be (80) | |
5 . You know the feeling — you have left your phone at home and feel anxious, as if you have lost your connection to the world. “Nomophobia” (无手机恐惧症) affects teenagers and adults alike. You can even do an online test to see if you have it. Last week, researchers from Hong Kong warned that nomophobia is infecting everyone. Their study found that people who use their phones to store, share and access personal memories suffer most. When users were asked to describe how they felt about their phones, words such as “hurt” (neck pain was often reported) and “alone” predicted higher levels of nomophobia.
“The findings of our study suggest that users regard smartphones as their extended selves and get attached to the devices,” said Dr Kim Ki Joon. “People experience feelings of anxiety and unpleasantness when separated from their phones.” Meanwhile, an American study shows that smartphone separation can lead to an increase in heart rate and blood pressure.
So can being without your phone really give you separation anxiety? Professor Mark Griffiths, psychologist and director of the International Gaming Research Unit at Nottingham Trent University, says it is what is on the phone that counts — the social networking that creates Fomo (fear of missing out).
“We are talking about an Internet-connected device that allows people to deal with lots of aspects of their lives,” says Griffiths. “You would have to surgically remove a phone from a teenager because their whole life is ingrained in this device.”
Griffiths thinks attachment theory, where we develop emotional dependency on the phone because it holds details of our lives, is a small part of nomophobia. For “screenagers”, it is Fomo that creates the most separation anxiety. If they can’t see what’s happening on WeChat or Weibo, they become panic-stricken about not knowing what’s going on socially. “But they adapt very quickly if you take them on holiday and there’s no Internet,” says Griffiths.
1. Which of the following may Dr Kim Ki Joon agree with?| A．We waste too much time on phones. |
| B．Phones have become part of some users. |
| C．Addiction to phones makes memories suffer. |
| D．Phones and blood pressure are closely linked. |
| A．We worry we may miss out what our friends are doing |
| B．We fear without phones we will run into a lot of trouble |
| C．We are accustomed to having a phone on us |
| D．We need our phones to help us store information |
| A．Approved of. | B．Relied on. | C．Opposed to. | D．Determined by. |
| A．In a research report. |
| B．In a science textbook. |
| C．In a popular science magazine. |
| D．In a fashion brochure. |
6 . The Internet has led to a huge increase in credit card (信用卡) fraud. Your card information could even be for sale in an illegal web site. Web sites’ offering cheap goods and services should be regarded with care. Online shoppers who enter their credit card information may never receive the goods they thought they bought. The thieves then go shopping with your card number or sell the information over the Internet.
Computers hackers have broken down security systems, raising questions about the safety of cardholder information. Several months ago, 25,000 customers of CD Universe, an online music retailer (零售商) , were not lucky. Their names, addresses and credit card numbers were posted on a Web site after the retailer refused to pay US $157,828 to get back the information.
Credit card companies are now fighting against online fraud. MasterCard is working on plans for Web-only credit card, with a lower credit limit. The card could be used only for shopping online.
However, there are a few simple steps you can take to keep from being cheated.
Ask about your credit card company’s online rules: Under British law, cardholders have to pay the first US $78 of any fraudulent spending.
And shop only at secure sites; Send your credit card information only if the Web site offers advanced secure system.
If the security is in place, a letter will appear in the bottom right-hand corner of your screen. The Web site address may also start https: //--the extra “s” stands for secure. If in doubt, give your credit card information over the telephone.
Keep your password safe: Most online sites require a user name and password before placing an order. Treat your passwords with care.
1. What do most people worry about the Internet according to this passage?| A．A lot of stolen credit-cards were sold on the Internet. |
| B．Fraud on the Internet. |
| C．Many Web sites are destroyed. |
| D．Many illegal Web sites are on the Internet. |
| A．Cheating. | B．Sale. | C．Payment. | D．Safety. |
| A．The customers give them the information. |
| B．The thieves steal the information from Web sites. |
| C．The customers sell the information to them. |
| D．The thieves buy the information from credit-card firms. |
| A．Four. | B．Three. | C．Five. | D．Six. |
| A．Order the TV set at once. |
| B．Do not buy the TV set on this site. |
| C．E-mail the site your credit card information. |
| D．Tell the site your password and buy the TV set for you. |
7 . Thirteen-year-old Kaylee has a lot of friends — 532, actually, if you count up her online friends. And she spends a lot of time with them.
But is it possible that Kaylee’s online friendships could be making her lonely? That’s what some experts believe. Connecting online is a great way to stay in touch, they say. However, some experts worry that many kids are so busy connecting online that they might be missing out on true friendships.
Could this be true? During your parents’ childhoods, connecting with friends usually meant spending time with them in the flesh. Kids played Scrabble around a table, not Words With Friends on their phones. When friends missed each other, they picked up the telephone. Friends might even write letters to each other.
Today, most communication takes place online. A typical teen sends 2,000 texts a month and spends more than 44 hours per week in front of a screen. Much of this time is spent on social media platforms (平台).
In fact, in many ways, online communication can make friendships stronger, “There’s definitely a positive influence. Kids can stay in constant contact, which means they can share more of their feelings with each other,” says Katie Davis, co-author of The App Generation.
Other experts, however, warn that too much online communication can get in the way of forming deep friendships. “If we are constantly checking in with our virtual words, we will have little time for our real-world friendships.” says Larry Rosen, a professor at California State University. Rosen also worries that today’s kids might mistake the “friends” on the social media for true friends in life. However, in tough times, you don’t need someone to like your picture or share your blogs. You need someone who will keep your secrets and hold your hand. You would like to talk face to face.
1. What is the purpose of the first paragraph?| A．To summarize the text. | B．To tell about true friends. |
| C．To bring up a discussion. | D．To encourage online friendship. |
| A．In person. | B．In advance. | C．In any case. | D．In full measure. |
| A．Worried. | B．Positive. | C．Confused. | D．Unconcerned. |
| A．It’s wise to turn to friends online. |
| B．It’s easier to develop friendships in reality. |
| C．Social media help people stay closely connected. |
| D．Teenagers need focus on real-world friendships. |
8 . Every festival has its own meaning. Labor Day, for example, celebrates the value of hard work. Thanksgiving is about showing thanks to people around you. And Valentines’ Day is a time when you express love to your loved ones. But somehow it now seems that all festivals we just care about one thing — shopping. And that can be a big problem.
“In a way, over-consumption (过度消费) is the mother of all our environmental problems,” Kalle Lasn once told CNN. Lasn is the organizer of Buy Nothing Day, a day set up in Canada in 1992 to fight against unhealthy spending habits, and has now become an international event. It’s held on the day, which is known as Black Friday — a famous shopping day in the US and Canada.
You can see the irony (讽刺) here.
Even though the idea of Buy Nothing Day was brought up 26 years ago, we seem to need it now more than ever. It’s just as Lasn said, all the different kinds of pollution in our lives today — bad air quality, the reduction of forest area, endangered animal species, and plastic bags found in the ocean — seem to be the same cause: over-consumption.
The latest example is the Singles’ Day shopping craze of Nov 11, which saw a new sales record. But as Nie Li, a campaigner at Greenpeace, told Reuters, “Record-setting over-consumption means record-setting waste.” And it was reported that last year the Singles’ Day packages left more than 160,000 tons of waste, including plastic and cardboard. The Collins Dictionary has also just named “single-use” its Word of the Year, pointing out the problem that there’re too many things we tow out after only using them once.
So, Buy Nothing Day might only be here for one day a year, but it’s not just to remind us to the a break from shopping on that day, but to change our lifestyle completely, focusing on fun “with people we care about” rather than wasting money on useless things.
1. What’s the authors purpose of writing the first paragraph?| A．To express the people’s love for all festivals. |
| B．To talk about the meaning of the festivals. |
| C．To appreciate the value of the festivals. |
| D．To bring out the topic of the passage. |
| A．To help people save money. | B．To cut the cost for daily life. |
| C．To prevent over-consumption. | D．To set up a new sales record. |
| A．Opposed (反对的). | B．Supportive. |
| C．Unknown. | D．Neutral (中立的). |
| A．Creating a New Lifestyle | B．Buy Nothing Day |
| C．Festivals Around the World | D．A Change in People’s Life |
9 . The other day, my sister and I were sitting in a restaurant, trying to have a conversation, but her children, four-year-old Willow and seven-year-old Luca, would not stop fighting. The arguments—over a fork, or who had more water in a glass—never stopped.
Then my sister reached into her handbag, produced two shiny iPads, and handed one to each child. Suddenly, the two were quiet. They sat playing games and watching videos, and we continued with our conversation.
After our meal, as my sister stuffed the iPads back into her bag, she said, “I don’t want to give them the iPads at the dinner table, but if they keep them occupied for an hour so we can eat in peace, I often just hand them over. I’m afraid it’s bad for them. I do worry that it makes them think it’s OK to use electronics at the dinner table in the future.”
Dr. Gary Small, director of the Longevity Center at the University of California, Los Angeles says that the brain is highly sensitive to stimuli (刺激物), like iPads and smartphone screens, and if people spend too much time on one technology, and less time interacting (互动) with people like parents at the dinner table, that could prevent the development of certain communication skills.
“Conversations with each other are the way children learn to have conversations with themselves, and learn how to be alone,” said Sherry Turkle, a professor of science, technology and society at the Massachusetts Institute of Technology. She fears that children who do not learn real interactions, which often have imperfections, will come to know a world where perfect, shiny screens give them a false sense of intimacy (亲密) without risk. However, they need to be able to gather themselves and know who they are. So someday they can form a relationship with another person without a panic of being alone. “If you don’t teach your children to be alone, they’ll only know how to be lonely,” she said.
1. What did Willow and Luca fight about?| A．iPads. | B．Little things. | C．Delicious food. | D．Interesting things. |
| A．She was critical of it. | B．She felt it was worth a try. |
| C．She was uncertain about it. | D．She felt surprised at its effect. |
| A．Provide their children with various technologies. | B．Teach their children communication skills. |
| C．Talk to their children at the dinner table. | D．Limit their children’s screen time. |
| A．Children are afraid of taking risks. | B．Children try to escape from the real world. |
| C．Children can’t live without electronic devices. | D．Children can’t deal with companion—less situations. |
| A．To tell a true story. | B．To discuss a phenomenon. |
| C．To give practical suggestions. | D．To compare different opinions. |
10 . Many kids help out around the house with chores such as emptying the dishwasher, putting laundry away, and taking out the trash. In exchange, some kids get allowances or other rewards such as extra computer time.
But some people do not think that kids should get rewards for doing chores. Susie Walton, a parenting educator and family coach, believes that by rewarding kids, parents are sending a message that work isn’t worth doing unless you get something in return. “Running any kind of household is a team effort,” Susie said. “A home is a living space for everyone in the family. It’s important for kids to see that we all have responsibilities in the house, and that families decide together how they want their home to look, and how they are going to keep it looking like everyone wants it to look.”
Other people believe that getting a cash allowance or other rewards motivates kids to do chores, and it also teaches them real world lessons about how we need to work to earn money. There are also new applications that give kids points and digital gifts that can be redeemed (兑取) either online or in the real world. With the Chore Monster app, kids earn digital points by completing chores that they can turn in for real-life rewards such as extra Xbox time or a trip to the mall. “Our goal is to encourage kids to earn rewards.” says Chris Bergman, founder of Chore Monster. “Kids need positive reinforcement to help motivate them.”
What do you think? Should kids be rewarded for doing chores? Or should kids help out around their homes without getting anything in return?
Write a 200-word response. Send it to tfkasks4you@timeforkids. com. Your response may be published in a future issue of Time For Kids. Please include your grade and contact information of your parent or teacher if you want your response to be published. The deadline for responding is 18 February.
1. How does the author start the passage?| A．By stating his own experiences. | B．By presenting some facts. |
| C．By comparing different views. | D．By listing some evidence. |
| A．Kids should be rewarded for doing chores. |
| B．Parents decide what kids can do for the family. |
| C．Kids have the responsibility to share housework. |
| D．Kids can get extra computer time for doing chores. |
| A．Chris Bergman’s opinion on raising kids. |
| B．Main reasons why kids need encouragement |
| C．How to motivate kids to try new applications. |
| D．The advantage of rewarding kids for doing chores. |
| A．To invite readers to express their opinions. | B．To present the author’s viewpoint about parenting. |
| C．To call on readers to reflect on their behavior. | D．To inform readers of two different opinions. |
