Leadership Traits (特质)

My job puts me in contact with extraordinary leaders in many fields. So I tend to     1     a lot on leadership and how we can inspire successful teamwork, cooperation, and partnerships. In my experience, it is clear that the most successful leaders—both men and women—always demonstrate three     2     traits.

Trustworthiness

Leaders must set an example of honesty and justice and earn the trust of their teams through their everyday actions. When you do so with positive energy and enthusiasm for     3     goals and purpose, you can deeply connect with your team and customers. A culture of trust enables you to empower employees and     4     the foundation for communication, accountability, and continuous improvement.

Compassion (共情)

You can’t forget that organizational success     5     from the hearts and minds of the men and women you lead. Rather than treating your people as you’d like to be treated, treat them as they would like to be treated. Small gestures like choosing face-to-face meetings or sending personal     6     can have an enormous impact on the spirits of the teams. In addition to thanks and praise, you must also understand people’s needs, pressures, and individual goals, which will allow you to lead them more effectively and     7     to their personal ambitions and professional development.

Decisiveness

In times of     8    , employees long for clarity. As a leader, you won’t always have all of the answers—no one expects you to—so you must be open to listening and learning from others. Once you understand a particular challenge and     9     the options, you have to be confident in making bold and optimistic decisions.

Successful leadership demands a lifelong commitment to sharpening these three basic skills. Wherever you have the opportunity to     10    , the qualities of trustworthiness, compassion, and decisiveness are the keys to leadership and organizational success.