1 . A young man has just returned from a terrific first date. He wants to send flowers to let his date know he enjoyed being with her, but he's not sure what to send. A dozen red roses? No, too formal for a first date. A bouquet of wild flowers, perhaps? Still not sure, he picks up the phone and calls a florist for advice. The next day his date calls, thanking him for the beautiful yellow roses.

Florists enjoy helping people express themselves with flowers. Flowers can help, people share all sorts of feelings. For instance, flowers help people say "Congratulations!" to a friend who gets promoted. Flowers can also express feelings hard to put into words. They help say "I'm sorry" to the wife whose husband forgot her birthday. From birth to death, and the holidays in between, flowers add color and meaning to life. That's why florists' services are always in demand.

In the past, florists just sold flowers to customers, who arranged them on their own. But today's florists are skilled designers, arranging flowers in ways that best express their customers' feelings.

Formerly, florists learned on the job. Today, however, many florists earn diplomas in floral design in as few as 75 hours of classes. They gain a knowledge of flower varieties and develop an artist's touch. These skills help florists make arrangements that fit customers' tastes and meet their budgets.

Compared to most start-up businesses, opening a flower shop takes little money. As a result, many florists open up their own shops soon after earning their diplomas.

One of their first priorities is establishing good customer service. Their customers have come to expect same-day delivery. So florists must be able to work quickly, especially during holiday rushes. But florists don't mind. For them, the more arrangements they make, the more people they touch-with flowers.

1. Compared with florists today, florists in the past___________.

A．arranged flowers as customers requested

B．didn't just sell flowers to customers

C．didn't necessarily have diplomas in floral design

D．had a better knowledge of flower varieties

2. In the case of the young man in Paragraph 1, which of the following messages may yellow roses carry?

A．Congratulations.	B．Apology.
C．Deep love.	D．Good impression.

3. Which of the following is NOT included in a florist's responsibilities?

A．A florist delivers flowers within the same day of ordering.

B．A florist arranges flowers with an artistic touch.

C．A florist understands customers' needs and fits their tastes.

D．A florist helps customers express their feelings through flower language.