1 . Officer Galen Hinshaw heard the call over the radio: a fellow officer was in trouble. A crowd _________ police around the country had _________ a police car at Memorial Bridge. The officer inside radioed for help as these crowds _________ his car. Hinshaw, part of police Department’s Special Response Team, drove to the _________. As he got out of his car, he was also immediately surrounded by the crowd. Some yelled rudely, while others _________ their fists. As the crowd _________, Hinshaw, wearing a vest, a helmet, made his way to keep his back to the wall. He needed to be sure that _________ could get behind him.

The crowd yells _________, “We do care, man, we do care,” Hinshaw yelled back. It was then that a man wearing a red mask that _________ the lower half of his face put himself between the __________ crowd and Hinshaw. Day care operator Lee had also noticed the crowd __________ Hinshaw. He jumped in and __________ arms with the stranger in the red mask. __________, one man shouted “We’re supposed to protect the police!” and the people __________ him. Then Ricky, a factory worker, __________ up and stood to Lee’s left. As the crowd around them grew larger and louder. He heard Lee yell, “__________ arms!” At that point, local businessman Julian joined in. “I saw the guys link up, and I saw a weak spot,” he says. He took up a position on the end of line, feeling nervous and __________ his hands trembling. Finally, five men __________ a human shield (屏障) to protect Hinshaw. Three were Black, one was White, and one was Dominican—all linking arms to keep __________ away from Hinshaw.

The standoff lasted just two minutes, though it felt __________ to those who were there. “It was a moment where strangers came together to help another stranger, and that stranger was me.”

1.

A．in memory of

B．in fear of

C．in resistance of

D．in favor of

2.

A．surrounded

B．used

C．advertised

D．allocated

3.

A．repaired

B．damaged

C．appreciated

D．cleaned

4.

A．scene

B．court

C．country

D．department

5.

A．patted

B．grasped

C．scratched

D．balled

6.

A．grew

B．declined

C．appeared

D．faded

7.

A．nobody

B．anybody

C．somebody

D．everybody

8.

A．surprisingly

B．angrily

C．ashamedly

D．depressingly

9.

A．stuck

B．exposed

C．protected

D．covered

10.

A．noisiest

B．furthest

C．closest

D．calmest

11.

A．relying on

B．focusing on

C．advancing on

D．calling on

12.

A．separated

B．waved

C．touched

D．linked

13.

A．Abruptly

B．Properly

C．Normally

D．Politely

14.

A．waited for

B．turned to

C．sent for

D．gave up

15.

A．got

B．stepped

C．cheered

D．woke

16.

A．lift

B．unfold

C．lock

D．straighten

17.

A．excited

B．delighted

C．scared

D．frustrated

18.

A．formed

B．organized

C．dismissed

D．shared

19.

A．support

B．punishment

C．pressure

D．harm

20.

A．calm

B．temporary

C．terrible

D．long

2 . Volunteering offers great help to people in need, but the benefits (好处) can be even greater for you, the volunteer.

    1    . Being a volunteer helps you make new friends and improve your social skills. Volunteering is a great way to meet new people, especially if you are new to an area. It develops your ties to the community, broadens your support network and offers you chances to know people with common interests and fun activities.

    2    , others are shy and have a hard time meeting new people. Volunteering gives you the opportunity to practice and develop your social skills, since you are meeting regularly with a group of people with common interests.

Volunteering is good for your mind and body.     3    . Nothing reduces (减少) stress better than a meaningful connection to another person. Working with pets and other animals has also been shown to improve mood and reduce stress and anxiety. Studies have found that older volunteers are likely to walk more and find it easier to sleep regularly.     4    .

If you’re considering a new job, volunteering can help you get experience in your area of interest and meet people in the field.     5     , volunteering gives you the opportunity to practice important skills used in the workplace, such as teamwork communication, problem solving and organization. You might feel more comfortable stretching (伸展) your wings at work once you have improved these skills in a volunteer position first.

A．Volunteering increases self-confidence

B．Volunteering connects you to others

C．Even if you're not planning on changing your job

D．While some people are naturally outgoing

E．It provides many benefits to both mental and physical health

F．Many people volunteer in order to make time for hobbies outside of work

G．Volunteering can also reduce the risk of heart disease

3 . Office Manners

Be punctual. As a newcomer, you should arrive early, not just on the first day and don’t be the first to leave at the end of the day.    1    It shows that you respect your colleagues’ time and, in return, they will respect your time, too.

Respect other people’s privacy. Knock before you enter someone’s office and do not read any correspondence lying on somebody’s desk. If you need to discuss a private matter with a colleague, make sure nobody else can overhear you.    2    

Be neat and clean.    3     It shows respect for both your colleagues and clients and is a sign that you are professional. Keep your personal workspace clean and neat at all times, for a messy desk will make people think that you’re an unorganized person.

    4    Remember to leave the photocopier in working condition. Return the stapler (订书机) that you borrowed with at least a few staples left inside. When you use up all the paper in the printer, put more in it for the next person. If a machine jams, try to undo the jam or to tell somebody else about it.

Don’t disturb others. Always apologize if you interrupt a discussion, someone’s concentration or other activities. Be aware of how loudly you may be speaking. If people in other offices comment on your conversations, perhaps your voice is too loud.    5    

In short, office manners are about being respectful and polite in the office. It is an essential part of growing professionally and becoming a more mature person in the business world.

A．Be considerate.

B．Be polite to everyone.

C．Don’t be late for any appointment.

D．Show appreciation for any help offered to you.

E．Personal issues should not be made into a public topic.

F．You should either close your office door or lower your voice.

G．Take a shower regularly and wear appropriate office clothes.

4 . Directions：Complete the following passage by using the words in the box.Each word can only be used once.Note that there is one word more than you need.

A. complicated     B.concern     C.disruptions     D. eventually     E.frequent     F.healing G.holding        H.reminder     I. representatively   J. vocalizing     K.zero

Secrets are bad for your health

I grew up in a Midwestern town where the popular wisdom was to only talk about what was pleasant and to keep secrets，if necessary，to make that happen.This meant staying silent when someone offended you，rarely     1     negative feelings and smiling a little more than is necessary. It also meant     2     room for airing any sort of dirty laundry，especially not the kinds of personal secrets that keep people up at night.

Many of us like to believe that sweeping unpleasant truths under the rug might make them     3     go away. Instead，keeping secrets--especially heavy ones--can spin an even more     4     web of isolation and deception. So why do we do it？

The truth can hurt. But in many situations，it s better to get it out and let the     5     start，rather than allowing it to become more dangerous.The burden of     6     in the truth doesn't just disappear. It hides itself in the back of your mind and can cause a number of     7       to your life and health.

"If the situations in your daily life are regular     8     of the secret，and you find it stressful to keep it，then yes，it can have emotional and physical consequences.” says Dr.Dean McKay. “Some people also find keeping secrets stressful out of a general     9     that they will 'slip’. This     10     and recurring thought of the secret can in itself be stressful.”

5 . Too much eye contact is instinctively felt to be rude, and in a business context, it may also be regarded as a purposeful intention to make “ the other” feel at a disadvantage. So unless you have in mind doing one of those things, it’s better to _______too much eye contact.

Too little,_______, can make you appear uneasy, unprepared, and insincere. In its analysis of patients, _______, for example, one large county hospital found, that 9-out-of-10 letters included mention of poor doctor-patient eye contact, a failure which was generally interpreted as “_______of caring.”

“Just the right” amount of eye contact---the amount that produces a feeling of mutual _______and trustworthiness---will vary with situations, settings, personality types, gender and cultural differences. As a general rule, though, direct eye contact ranging from 30% to 60% of the time during a conversation---more when you are listening, less when you are speaking---should make for a _______ productive atmosphere.

And did you know these other facts about eye contact？

● We reduce eye contact when we are talking about something shameful or _______, when we are sad or depressed，and when we are accessing internal thoughts or emotions.

● We increase eye contact when dealing with people we like, _______ , or who have power over us. In more     _______conversations we naturally look at each other more often and hold that gaze for longer periods of time. In fact, we ________relationships by the amount of eye contact exchanged: the greater the eye contact，the closer the relationship.

● We avoid eye contact in elevators, subways, crowded buses or trains-in elevators we face the door, in the others we stare at our smartphones-because it helps us ________the insecurity of having our personal space invaded.

● The biggest body language myth（错误观念）about liars is that they avoid eye contact. While some liars (most often, children) find it difficult to lie while looking directly at you，many liars actually try to “________” that they are not lying by making too much eye contact and holding it too long.

Eye contact is so powerful a force because it is connected with humans’ earliest ________patterns. Children who could attract and maintain eye contact, and therefore increase attention, had the best chance of being fed and cared for. Today, newborns ________lock eyes with their caregivers, and the power of that infantile eye contact still has its impact on the adult mind. Whether it's shifty-eyed guilt or wide-eyed innocence, we automatically assign enormous ________to the signals we give and get when we look into each other in the eyes.

1.

A．create

B．avoid

C．block

D．occupy

2.

A．in the meantime

B．in an instant

C．on the other hand

D．without doubt

3.

A．complaints

B．instructions

C．questions

D．expectations

4.

A．intention

B．shift

C．lack

D．complication

5.

A．efficiency

B．awareness

C．reaction

D．appreciation

6.

A．comfortable

B．right

C．direct

D．different

7.

A．mysterious

B．embarrassing

C．distinctive

D．dishonest

8.

A．admire

B．conquer

C．consult

D．attract

9.

A．powerful

B．purposeful

C．private

D．natural

10.

A．establish

B．improve

C．value

D．judge

11.

A．protect

B．convey

C．master

D．manage

12.

A．imagine

B．ensure

C．prove

D．require

13.

A．behavior

B．survival

C．working

D．eating

14.

A．instinctively

B．fiercely

C．similarly

D．instantly

15.

A．relief

B．trust

C．surprise

D．joy

6 . All of us have co-workers who have trouble being kind. They can be _________ to deal with and can make work a nightmare. But do we know why they are like this? Do we know the _________ behind their actions?

I have a co-worker who has done all she can to make it hard for those _________ around her. We had a particularly hard week and there was a sales _________ of our products because we were in the low season. What’s worse, our sale promotion plan was _________. So she was taking it out on the rest of us. At the _________, I was mad and hurt and was letting her bring me down. Then I stopped and _________ myself. Do I know why she is _________ this way? Do I know what goes on behind closed doors or why she does the things she does?

I _________ my mother once told me that the best way to feel better when you were treated badly is to be kind towards others — especially the one who ____________ you. When she went on a lunch break, I went to the shops and ____________ her a box of chocolates and put an anonymous note with some ____________ words on top along with a smile card.

After she came back from lunch, she opened her ____________ and read the card. She looked around and re-read it again. She then ____________ placed it in her drawer. What made me more ____________ is that she was very calm for the rest of the day and that I often saw her look into her drawer as if to fed ____________ that someone cares.

At the end of the day, I went and said ____________ to her and noticed that the smile card had been ____________ on her noticeboard. She suddenly stood up and ____________ for what she had done. But I just smiled, wished her a ____________ night, and walked away.

1.

A．unfair

B．reasonable

C．difficult

D．friendly

2.

A．story

B．judgment

C．excuse

D．meaning

3.

A．families

B．neighbors

C．customers

D．colleagues

4.

A．possibility

B．advertisement

C．ban

D．decline

5.

A．rejected

B．improved

C．discussed

D．confirmed

6.

A．most

B．beginning

C．bottom

D．meantime

7.

A．taught

B．helped

C．asked

D．enjoyed

8.

A．thinking

B．acting

C．talking

D．playing

9.

A．admitted

B．realized

C．supposed

D．remembered

10.

A．needed

B．misunderstood

C．hurt

D．supported

11.

A．bought

B．lent

C．offered

D．sent

12.

A．ambitious

B．impressive

C．encouraging

D．correct

13.

A．door

B．eyes

C．mind

D．gift

14.

A．angrily

B．quietly

C．surprisingly

D．unwillingly

15.

A．astonished

B．confused

C．disappointed

D．annoyed

16.

A．evidence

B．safety

C．fun

D．truth

17.

A．sorry

B．goodbye

C．thanks

D．hello

18.

A．set aside

B．thrown away

C．put up

D．wrapped up

19.

A．prepared

B．paid

C．struggled

D．apologized

20.

A．successful

B．wonderful

C．interesting

D．valuable

7 . 阅读下面材料，根据其内容和所给段落开头语续写两段，使之构成一篇完整的短文。

This happened with me once while coming back from office late at night. The time was around 11:30 pm and most of the public transport had stopped.

It had been a long busy day. I was annoyed and too eager to reach home and rest. I was on my bike. The traffic signal just before my house turned red and my anger rose.

Then suddenly someone came up from behind me and tied to hand me a piece of paper.I thought it was another one of those people who hand you pages of some sad story and ask you for money. I could feel anger boiling up inside me shirked (避开) the person away with the motion of my hand without even looking at him.

This guy moved over to the next person in traffic and did a similar thing of showing him the paper. The other guy who was not in as bad mood as mine looked at the paper and started giving directions.It was at this moment realized that the person who came to me was asking for directions. He couldn't speak so he had written it down on a piece of paper.He was not some beggar asking for money, and he was dressed as a salesman carrying one of those bully encyclopedias (百科全书). After getting the directions he smiled at the person,bowed his head showing his appreciation and jogged away to the other end of the road.

I felt a sudden tender pity for him.By the time the signal turned green this salesman was standing at the other end of the road signalling people for a lift.I decided to help him out but my house was on a different route than where he was asking for a lift.I moved on but I was still feeling bad fr treating a hard working person that way.

注意∶
1.续写词数应为150词左右;
2. 请按如下格式在答题卡的相应位置作答。

After going about 100 meters, I decided to turn back to offer him a helping hand.

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

When another bike stopped and he sat on the bike, he noticed me in the distance.

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

8 . 阅读下面短文，在空白处填入 1 个适当的单词或括号内单词的正确形式。

Do you want to be invited back? Read our six top tips for being     1     popular guest.

Clothes — if you are in a formal situation, dress     2     (smart): a suit and tie for men, a dress and jacket for women.

Gifts — if you are going to stay in someone’s house, take a small gift if you are staying for a short period of time, a bigger gift for longer periods. Expensive chocolate     3     (work) in most situations. Don’t arrive without     4     (take) anything.

Greetings — to shake hands or to kiss? Wait to see     5     action your host does.

Food — always accept it when     6     (offer). Try to eat all of it and say it tastes good     7     it may look terrible. Don’t hurt the host’s     8     (feel)．

Titles — avoid using first names in formal situations. Always use titles (Doctor, Professor, Chairman) until you     9     (tell) not to.

Leaving — the most important tip for being a good guest is to know when you should say goodbye. The secret is to leave while the host is still enjoying your company and wants you    10     (stay) longer.

9 . In the past, many people regarded people living around them as their close friends and even relatives. And there was a need to _______ one’s neighbors. But nowadays, people do not _______ with those who live close to them as they did decades ago. _______, these people are now living lonelier lives and they are living in a neighborhood of _________.

To begin with, there are several reasons for this _________,which may help the understanding of why this is _______. Firstly, people’s lives are generally _______ today than in the past, as they have much more work to do, which leads to interacting with their _______ instead of their neighbors. Secondly,the lives of the general public are more mobile these days. _______ frequently causes them to develop a more superficial(表面的) relationship with local residents. Lastly, in some ________, there may be cultural differences between neighbors, which makes communication almost non-existent.

________ these reasons, there are also a number of ________, which may help deal with this problem. First of all, the local council(委员会) could ________ community events, to improve relations between local people. Moreover, people should ________ themselves and invite their neighbors to dinner or a casual barbecue, in order to ________ a relationship with each other. Finally, ________ people ought to attend local council meetings so that ________ of the community have the opportunity to communicate with each other.

________, many different solutions are available to help start introductions and communication among ________ such as community events, social gatherings in one’s home and council meetings. And it is in my opinion that it is up to the ________ to do something first. What about spending next weekend with your neighbors in your backyard?

1.

A．spy on

B．look for

C．give up

D．rely on

2.

A．play

B．compete

C．communicate

D．shop

3.

A．Consequently

B．Suddenly

C．Interestingly

D．Surprisingly

4.

A．problems

B．challenges

C．strangers

D．enemies

5.

A．custom

B．attitude

C．issue

D．accident

6.

A．occurring

B．increasing

C．spreading

D．recovering

7.

A．quieter

B．busier

C．nicer

D．healthier

8.

A．colleagues

B．schoolmates

C．instructors

D．assistants

9.

A．Traveling

B．Appearing

C．Quarreling

D．Moving

10.

A．steps

B．cases

C．methods

D．fields

11.

A．Despite

B．Besides

C．Without

D．Beyond

12.

A．tools

B．conditions

C．decisions

D．solutions

13.

A．choose

B．organize

C．change

D．discover

14.

A．introduce

B．help

C．entertain

D．forgive

15.

A．describe

B．show

C．start

D．understand

16.

A．foreign

B．local

C．old

D．smart

17.

A．stars

B．workers

C．members

D．leaders

18.

A．At best

B．On purpose

C．For example

D．In conclusion

19.

A．friends

B．neighbors

C．guests

D．relatives

20.

A．family

B．community

C．government

D．individual

10 . Being a leader in any environment earns you trust among peers and helps you get things done, whatever the task is. Let us show you how to develop leadership skills.

Assess yourself.     1     It’s about looking at yourself objectively, seeing your behaviors and attitudes from the outside, and observing how you may come across to other people. For instance, you may know your intentions are good, but perhaps your delivery doesn't quite translate that.

Address areas of improvement. Be open to testing new ideas and trying new ways of doing things, especially if it seems your old ways of doing things don’t work.     2     If you struggle to see yourself objectively enough to figure out which areas need improvement, a leadership coach may be able to help.

Be a good problem-solver.     3     So being quick on your feet and decisive in how you deal with problems will put you ahead of the game as a leader.

    4     You don’t have to agree with everything someone says, but you must be willing to receive feedback about your own performance, as well as opinions on other important issues. Being flexible and curious about the wants, needs, and ideas of others will develop a much more respectful, effective, and positive environment for everyone.

Encourage others. Building leadership skills requires knowing how to work well with people. Staying in the know about what goes on in your community is important, but responding to that information with enthusiasm is equally critical.     5    

A．Accept responsibility.

B．Be open to the opinions of others.

C．Building leadership skills requires plenty of self-awareness.

D．Unexpected challenges will arise often and at lightning speed.

E．Let go of the need to stick to your plan and be flexible instead.

F．Recognizing the past can't be changed helps you make wiser choices in the future.

G．So be a source of positivity and support others in working toward their own goals.