1 . Emoji(表情符号) and Workplace Communication

In Asia, messaging platforms are growing rapidly, with users in the hundreds of millions, both at work and play.     1    . It’s been reported that 76 percent of employees in some western countries are using emojis at work.

Written communications can often read as cold and dull. Using emojis can add humor and feeling, keeping intention clear.     2    , encouraging better and more frequent communication.

In any given office, employees can range from age 22 to 70 and beyond, and finding common ground in communication style can be a challenge.     3    . While the younger generations prefer to communicate visually, for those used to working with traditional tools like email, it may feel like a learning curve(曲线). The good news is that it’s simple to learn and can be worth the effort.

There is also the matter of tone(语气). Who hasn’t received an email so annoying that it ruined an entire day?     4    . Emoji can help communication feel friendlier, and even a serious note can be softened with an encouraging smile.

    5    , and emoji can contribute directly to that positive outcome. And when your employees begin adding smiling emojis to their business communication, you’ll know you have succeeded in improving your work culture.

Every day, in hundreds of ordinary situations, actions speak far louder than words. We talk with our mouth, but we communicate with our facial expressions, our tone of voice and our whole body.

    1    When we can read what others are saying unconsciously, we can deal with things — at work and at home before they become problems.

By understanding how to use body language, you can communicate more effectively. Here is how:     2    Throughout the day, notice details about the way you speak, gesture and move. When standing, keep your shoulders straight, your body open and your weight balanced on both feet.

Work on your handshake.    3    The handshake most likely to show confidence is firm and dry, with strong but not too much pressure.

Use eye contact. Eye contact is very important in forming an impression of someone. You should have the ability to keep direct eye contact if you want to be taken seriously. But some people feel uncomfortable when it is too strong.    4    

Be yourself. Nonverbal (非言语的) messages come from deep inside you, from your own sense of self-respect. If you are comfortable with yourself, it shows.    5    They always give others a deep impression.