1 . Online Annual Refresher

This interactive yearly refresher course provides first aiders with an opportunity to practice and update their skills as qualified first aiders, at any time while their first aid certificates (证书) are valid (有效的).

Course description

Employers are legally required to ensure their first aiders are competent and maintain their skills throughout the three years in which their certificates are valid.

The Health and Safety Executive (HSE) strongly recommends that first aiders attend a refresher course once every year during this three-year period.

Course content

Session (阶段) 1:

Choking — 30 minutes to complete.

After this session, you will be able to help an individual who is choking.

Session 2:

Chest Pains — 30 minutes to complete.

After this session, you will be able to help an individual who is experiencing chest pains.

Session 3:

Severe Bleeds — 45 minutes to complete.

After this session, you will be able to help an individual who is bleeding severely.

Session 4:

Recovery Position — 45 minutes to complete.

After this session, you will be able to help an individual who is unresponsive and breathing normally.

Session 5:

Basic Life Support & AED (Automated External Defibrillator) — 30 minutes to complete.

After this session, you will be able to help an individual who is unresponsive and not breathing normally.

Booking details

Please click this button below if you are the person who wishes to buy and sign up for the course. You will be directed to our Learner Management System where you will be asked to login or register for an account. You will then be given the option to buy access to the course.

2 . When you’re sitting on an examining table, it’s easy to forget all the questions that brought you in to see the doctor in the first place. Maybe you thought your physician would ask you about something, but they didn’t, so you weren’t sure if you should bring it up. Or a symptom (症状) felt like a big deal to you, but they brushed it off. How to get the best care from your physician?     1    

Prepare for an appointment

Most patients feel that the doctor is all-knowing, and that in the medical relationship they are powerless.     2     This is a partnership. Doctors and patients should work together as “co-detective”. And that detective work will be easier for you and your doctor if you come to your appointment ready. You can begin with thinking about your current problems as well as giving your medical history.

    3    

If you feel dismissed by your doctor, don’t hesitate to voice your opinions. Some helpful phrases can be used in those moments: “This is limiting my life,” and “I think that there’s something going on and I’m having a hard time putting it together. I need your help.” You can also ask for a referral (转诊) to see another specialist and bring a friend or family member to your next appointment to ask questions or take notes.

Take information home with you

Taking written or recorded information home with you can help you remember information and instructions any time you need to. Your doctor is a good source of accurate information you can trust. You can take home with you the notes that you have taken during the appointment.     4     If necessary, you can even take brochures or other educational materials.

Follow up with your doctor

    5    , like taking medicine, scheduling a test or scheduling an appointment with a specialist. If you’re confused or if you’ve forgotten some information, it’s ok to contact your doctor.

5 . When a young physician appeared in a village to set up practice, she ran into a wall of distrust. Fourteen years on, the locals treat her as one of their own, Yang Feiyue reports.

Two pairs of old-fashioned black shoes with rugged cotton soles (鞋底) stand out among a pile of items, including awards certificates that exemplify Zhong Jing’s work in improving rural health over the past 14 years.

The shoes are by no means finely finished and point to the tough manual labor of a 90-year-old villager who touched Zhong’s soul and made her decide to put down roots in Longhe village, Longchang town, Qianxi-nan Bouyei and Miao autonomous prefecture in Guizhou province.

“I’ve never been able to get over how she must have struggled across several kilometers of rough mountain roads just to send me these shoes,” Zhong says.

The anecdote is one of many that tell of the bond between Zhong and the village’s 3,000 or so residents. Rain or shine, Zhong opens the door of her clinic in the village no later than 7: 30 am each day. The clinic is the only place where the villagers can see a doctor and have their ailments (疾病尤指慢性病) tended without trekking (艰苦跋涉) further afield.

Zhong, 39, knows every one of her patients and their conditions, so her diagnoses are done efficiently, with prescriptions that almost always seem to do the trick. When villages are on their work breaks, Zhong makes calls to some who have chronic (长期的) diseases, such as high blood pressure, and diabetes.

When Zhong settled down in Longhe in 2008, villagers’ worries of having nowhere to turn to in a medical emergency evaporated.

7 . Dr. Eugenia South, director of the Urban Health Lab and Assistant Professor of Emergency Medicine at the University of Pennsylvania, is a black doctor who hesitated to get the vaccine (疫苗), though faced with different kinds of vaccine from many places. But she researched vaccine safety and received her vaccine. Afterward she talked to other black doctors and friends, “ I realized a lot of people had the same concerns as I had, but they did not have the opportunity to talk to anyone about their concerns.” According to the Association of American Medical Colleges, only 5% of doctors are black. This means many black people do not have black doctors to talk to.

Many black people are hesitant to get the COVID-19 vaccine. “ They may not be able to trust the information that they are getting from their doctors or nurses or even public institutions,” says Dr. Shreya Kangovi, founding executive director (执行董事) of the Penn Center for Community Health Workers.

In January, Dr. South wrote an article for NBC News about her hesitation with the vaccine. She says her favourite part of writing the article was “ having the opportunity to share my story and to share it on such a platform. I’ve heard from a lot of people across the country that my words had an influence on them and they made a decision to get the vaccine because of what I wrote”.

Dr. South helped start a clinic in West Philadelphia, a part of the city where three quarters of people are black. More than 500 black people were vaccinated at the clinic in one day. She also did a call with 21 pastors (牧师) of black churches, telling them about her experience with the vaccine. Pastor W. Lonnie Herndon says, “ Her care and concern helped thousands get on board with getting the vaccine.”

8 . I learned an important lesson from one of my patients. When I first met Linda, she was only six years old, beautiful and energetic. She had an accident when she fell into the fire on a camping trip, leaving 30 percent of her skin surface damaged.

Linda would require several weeks in the hospital and three additional surgeries (手术). Between each operation, nurses daily took her for disinfection (消毒).

Overnight, the dressings (敷料) would stick to the wound and have to be pulled away. Each step was more painful for Linda than the previous one. For an adult, the agonizing (折磨人的)pain and daily fear proves overwhelming. For a child, it has an impact forever. Linda’s life would never be the same.

I took care of Linda for the next several years, revising her scars and freeing areas of tightness in her face and neck. Over that time, her scarring faded and her appearance improved significantly. Eventually, her family moved away and I lost track of her.

Years later, at a national meeting, I ran into a plastic surgeon I knew who told me he had met a former patient of mine. It was Linda, she was doing extremely well and she was his colleague and not his patient. Linda had become a nurse and worked with him in a burn unit.

She was the nurse the patients most often asked to clean their wounds and change their dressings. Her compassion (同情心) and her courage in returning to a burn unit inspired their confidence and reduced their fears. Linda turned her pain into compassion. She devoted every day of her life toward helping others overcome their pain.

Physicians can be frustrated and overwhelmed when we don’t have enough time in a day to complete everything we need to do. Linda taught me the importance of slowing down. Among the best gifts we, as physicians, can give our patients, whether in the exam room or at the bedside in the hospital, is to take the time to show the compassion we feel.