1 . A new study by a team of researchers shows that searching to evaluate the truthfulness of false news articles actually increases the probability of believing misinformation, not the opposite.
The reason for this outcome may be explained by search-engine outputs in the study. The researchers found that this phenomenon is concentrated among individuals for whom search engines return lower-quality information.
“This points to the danger that ‘data voids’ — areas of the information ecosystem that are dominated by low quality, or even outright false, news and information — may be playing a resulting role in the online search process, leading to low return of credible information or, more alarming, the appearance of non-credible information at the top of search results,” observes lead author Kevin Aslett, an assistant professor at the University of Central Florida.
To study the impact, they recruited participants through both Qualtrics and Amazon’s Mechanical Turk for a series of five experiments and with the aim of measuring the impact of a common behavior: searching online to evaluate news (SOTEN).
The first four studies tested the following aspects of online search behavior and impact:
◎ The effect of SOTEN on belief in both false or misleading and true news directly within two days an article’s publication
◎ Whether the effect of SOTEN can change an individual’s evaluation after they had already assessed the truthfulness of a news story
◎ The effect of SOTEN months after publication
◎ The effect of SOTEN on recent news about a key topic with significant news coverage
A fifth study combined a survey with web-tracking data in order to identify the effect of exposure to both low- and high-quality search-engine results on belief in misinformation.
Across the five studies, the authors found that the act of searching online to evaluate news led to a statistically significant increase in belief in misinformation. This occurred whether it was shortly after the publication of misinformation or months later. This finding suggests that the passage of time does not lessen the impact of SOTEN on increasing the likelihood of believing false news stories to be true. Moreover, the fifth study showed that this phenomenon is concentrated among individuals for whom search engines return lower-quality information.
“The findings highlight the need for media literacy programs to ground recommendations in search engines to invest in solutions to the challenges identified by this research,” concludes Joshua A Tucker, professor of politics.
1. What can we learn from the first three paragraphs?| A．The more you assess the realness of fake news online, the more you’ll believe it. |
| B．There is little low quality, or false news in the areas of the information ecosystem. |
| C．Evaluating online the realness of fake news would prevent you believing it. |
| D．Fake news and information usually can’t be found at the top of search results. |
| A．Knowledge level. | B．Time effect. |
| C．Web-tracking data. | D．News type. |
| A．Rely on. | B．Focus on. | C．Work on. | D．Hold on. |
| A．Economics | B．Entertainment | C．Science | D．Insights |
1. What is the main purpose of the speech?
| A．To get more support. | B．To get rights for the state. | C．To report on work. |
| A．Asking for help from the public. |
| B．Reducing the money on army. |
| C．Increasing taxes on wine and gas. |
| A．Banning sales of guns in stores. |
| B．Training police officers. |
| C．Making more city laws. |
3 . Nowadays, the world is slowly becoming a high-tech society and we are now surrounded by technology. Facebook and Twitter are innovative tools; text messaging is still a somewhat existing phenomenon and even e-mail is only a flashing spot on the screen when compared with our long history of snail mail. Now we adopt these tools to the point of essentialness, and only rarely consider how we are more fundamentally affected by them.
Social media, texting and e-mail all make it much easier to communicate, gather and pass information. But they also present some dangers. By removing any real human engagement, they enable us to develop our abnormal self-love without the risk of disapproval or criticism theatrical metaphor (隐喻), these new forms of communication provide a stage on which we create our own characters, hidden behind a fourth wall of tweets, status updates and texts. This unreal state of unconcern can become addictive as we separate ourselves a safe distance from the cruelty of our fleshly lives, where we are imperfect, powerless and insignificant. In essence, we have been provided not only the means to be more free, but also to become new, to create and protect a more perfect self to the world. As we become more reliant on these tools, they become more a part of our daily routine and so we become more restricted in this fantasy.
So it is that we live in a cold era, where names and faces represent two different levels of closeness, where working relationships occur only through the magic of email and where love can start or end by text message. An environment such as this reduces interpersonal relationships to mere digital exchanges.
Would a celebrity have been so daring to do something dishonorable if he had had to do it in person? Doubtful. It seems he might have been lost in a fantasy world that ultimately convinced himself into believing the digital self could obey different rules and regulations, as if he could continually push the limits of what’s acceptable without facing the consequences of “real life.”
1. The author compares e-mail with snail mail to show ________.| A．the influence of high-tech on our life | B．the history of different types of mails |
| C．the value of traditional communications | D．the rapid development of social media |
| A．Destroying our life totally. | B．Posing more dangers than good. |
| C．Helping us to hide our faults. | D．Replacing traditional letters. |
| A．Sheltering us from virtual life. | B．Removing face-to-face interaction. |
| C．Leading to false mental perception. | D．Making us rely more on hi-tech media. |
| A．Technologies have changed our relationships. |
| B．The digital world is a recipe for pushing limits. |
| C．Love can be better conveyed by text message. |
| D．The digital self need not take responsibility. |
4 . Placed before you are two pots. Each contains 100 balls. You are given a clear description of the first pot’s contents, in which there are 50 red balls and 50 black balls. The economist running the experiment is tight-lipped about the second, saying only that there are 100 balls divided between red and black in some percentage. Then you are offered a choice. Pick a red ball from a pot and you will get a million dollars. Which pot would you like to pull from? Now try again, but select a black ball. Which pot this time? Most people choose the first pot both times, despite such a choice implying that there are both more and fewer red balls than in the second pot.
This fact is known as the Ellsberg paradox after Daniel Ellsberg, who called the behaviour hate uncertainty. It reveals a deeper problem facing the world as it struggles with climate change.
Ignorance of the future carries a cost today: uncertainty makes risks uninsurable, or at the very least expensive. The less insurers know about risks, the more capital they need to protect their balance-sheets against possible losses.
Insurance is a tool of climate adaptation. Indeed, insurance calculators have as big a role to play as activists in the fight against climate change. Without insurance, those whose homes burn in a wildfire or are destroyed by a flood will lose everything. Insurance can also be a motive for corrective action. Higher insurance expenses, which accurately reflect risk, stimulate people to adapt sooner, whether by discouraging building in risky areas or encouraging people to move away from high fire risk land. If prices are wrong, society will be more hurt by a hotter world than otherwise would be the case. Politicians considering financial aid for home insurance on flood plains ought to note.
1. The experiment of the two pots shows that ___________.| A．instinct sometimes works better than reasoning | B．most people prefer predictability to uncertainty |
| C．people are willing to take risks to get a reward | D．it is impossible to always make the right decision |
| A．It raises people’s awareness of climate change. | B．It prevents people from taking risks. |
| C．It motivates people to adapt to risky environment. | D．It helps climate refugees to relocate. |
| A．Opposing | B．Supportive | C．Uncertain | D．Ambiguous |
| A．Prevention is better than remedy | B．Improving forecast can reduce uncertainty |
| C．Uncertainty pushes up the price of insurance | D．Speedy action is urgently needed for climate change |
5 . Apartment owners cash in on upcoming holiday trips
The National Day holiday is around the corner, and those making last-minute plans to travel at that time are busy booking
In a bid to cash in on this rush for rooms, social media users are
Unlike hotels, those renting out their homes are not charging anything
Meanwhile, some netizens have expressed
“It is so unsafe. What if the people install a camera in your home or make it a complete mess,” one asked while
Experts said this novel way of sharing one’s home not only means extra earnings for the homeowners, but also improves the
Fu Jian, a lawyer at Henan Zejin Law Firm, said that as there is no written
Moreover, if there is a theft or an accident involving the guests during their stay in the apartment, the owner will more or less be held
He advised owners to be aware of the rules and regulations before renting out their apartments, and added that renters should also choose
| A．wide-spread | B．fast-disappearing | C．time-saving | D．newly-developed |
| A．separating | B．providing | C．cheering | D．flooding |
| A．rent | B．consideration | C．purchase | D．conservation |
| A．given | B．exchanged | C．charged | D．encouraged |
| A．exceptional | B．free | C．extra | D．rewarded |
| A．occupied | B．empty | C．free | D．concrete |
| A．entirely | B．heavily | C．fairly | D．necessarily |
| A．concern | B．excitement | C．delight | D．disappointment |
| A．putting | B．spying | C．commenting | D．working |
| A．history | B．reputation | C．scenery | D．range |
| A．article | B．agreement | C．news | D．response |
| A．operated | B．printed | C．signed | D．registered |
| A．respond | B．reveal | C．occur | D．obtain |
| A．responsible | B．available | C．profitable | D．stable |
| A．hopefully | B．specially | C．carefully | D．warmly |
With the development of economy, people tend to pursue high quality living conditions. Most of the parents try their best to offer their children comfortable circumstances, but they seldom have time to stay with their children. In my opinion, no matter how busy they are, they should make the best use of their time to stay with their children.
Every time when parents take them to the amusement park, help them to prepare their birthday parties, applaud for them when they are competing in the sports meeting, the time they spend with children will become treasure in their memories.
Children need the direction from their parents. There is some wrong behavior in our society, such as dishonesty, violence and so on. Children have weak resistance in defending this negative influence. In this case, parents’ instructions seem to be very important to children’s growth. Parents should sit down and talk with them about what they should do and should not do.
I do not deny that there are some disadvantages in spending too much time with children. Some parents restrict their children, and give them little freedom to develop their interests. Therefore, I emphasize that parents should educate and instruct their children appropriately in their spare time apart from their busy work.
写作内容：你将参加一场主题辩论会，主题为“父母该为孩子的行为习惯负责吗?”参赛前，你要查阅相关资料，并准备你的主题发言，请仔细阅读下文，然后完成以下的任务：
以约30个词概括短文的要点；
然后以约120个词就“父母该为孩子的行为负责吗?”这个主题发表你的看法，并包含以下的内容要点：
你认为父母是否该对此负责，并阐明你的理由；
你对父母们的建议。
写作要求：你可使用实例或其它论述方法支持你的论点，也可以参照阅读材料的内容，但不能抄袭阅读材料中的句子。
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7 . How many bosses could rely on their employees threatening to quit in mass if they were abruptly forced out? Sam Altman received such a show of support from more than 700 staff after he was fired from Open AI that he was swiftly restored to his position by the board. But this level of loyalty is not typical and may not always be a good thing.
Management experts say staff who are loyal to their employer are inclined to invest more time and effort in their jobs, helping to create an engaged and higher performing workplace. In turn they receive promotions and pay rises. They have a greater sense of belonging and potentially a longer career at the same organisation. But it is not all rosy. People who are too loyal are more likely to take actions that are deemed wrong to keep their jobs and protect their employer, according to a 2021 academic paper. They might overlook wrongdoing and be less likely to expose corruption. Loyalty is sometimes seen as such a force for good that it can be used to justify bad behavior.
Often companies and senior bosses are the real winner a of employee loyalty. Research led by Matthew Stanley at Duke University’s Fuqua School of Business published this year, found that managers were more likely to exploit loyal individuals. Stanley recruited almost 1,400 managers to read about a fictional 29-year-old employee called John, who worked for a company that was trying to keep costs down. They had to decide how willing they would be to ask John to work longer hours and take on more work without more pay. Researchers created various situations including labelling John as loyal versus other traits such as honest and fair. Managers were more willing to ask loyal John to take on the burden of unpaid work.
However, Consultancy Gallup’s latest state of the workplace report showed that half of the 122, 416 employees who took part in a global survey were looking out for new work. “You can’t guarantee anyone will stick around these days,” says a consultant who advises boards. This is particularly true of younger generations. They trust their bosses less and are not as patient when it comes to career progression, seeing little benefit in keeping their heads down and following orders if they do not see results quickly.
1. What does the author want to say by mentioning Sam Altman in Paragraph 1?| A．Open AI’s staff loyalty is quite high. |
| B．Staff loyalty’s rosy side in the work. |
| C．Sam Altman could count on his employees. |
| D．This level of loyalty is not always good. |
| A．Through global surveys concerning a fictional employee named John. |
| B．By creating different situations to ask John ta take on more unpaid work. |
| C．By asking managers to make decisions about work arrangements of John. |
| D．By recruiting managers to read fiction about work traits like loyal and honest. |
| A．Loyalty can be used by management to exploit employees. |
| B．Younger generations are more patient towards their employers. |
| C．Employees who are loyal are more likely to report wrongdoing. |
| D．Loyalty to an employer always leads to a positive work environment. |
| A．How Job Loyalty Affects the Work Environment? |
| B．Why Staff Loyalty is Not Always a Good Thing? |
| C．Are Loyal Employees More Likely to be Promoted? |
| D．Does Work Loyalty Help Career Progress More Quickly? |
8 . If you live on this planet, there’s a decent chance you’ve seen the classic Star TrekEpisode, in which captain Kirk and several members find themselves in what appears to be another universe.
These days, it seems the idea of the multiverse—many worlds—is having its Hollywood moment. Its appeal as a storytelling device is obvious—characters explore a multi-world with varying degrees of similarity to our own, as well as different versions of themselves. Hence, it has been fully established in mainstream pop culture.
While Hollywood can’t seem to get enough of the multiverse, it remains deeply controversial (有争议的) among scientists. Advocates on the two sides show no mercy toward each other in their books, on their blogs. But physicists didn’t pull the idea out of thin air—rather, several distinct lines of reasoning seem to point to the multiverse’s existence. However, critics warn that making the multiverse legal could make it harder for the public to distinguish speculative (推测性的) theories from established fact, making it more difficult to keep pseudo-science (伪科学) at bay. Giving credit to such speculation risks “turning fundamental physics into pseudo-science”.
The multiverse controversy is rooted in the idea of test ability. If we can’t interact with these other universes, or detect them in any way, some experts insist that reduces them to mere philosophical speculation. But Carroll, an advocate for “many worlds”, argues that mathematics is the language describing our physical theories. Since Schrdinger’s equation (方程), on which Quanturr (量子) mechanic rests, predicts the existence of many worlds, so be it.
Could a more expansive view of the universe itself be the next breakthrough? As Siegfried puts it: “Every time in the past that we’ve thought, ‘We’ve got it; this is what the whole universe is’—the people who’ve said, ‘Maybe there’s more than one of those’ have always turned out to be right.”
1. Why is Hollywood so occupied with the multiverse?| A．It makes for engaging plots. |
| B．It is a much-talked-about topic. |
| C．It is helpful to popularize science. |
| D．It dominates the mainstream pop culture. |
| A．Out of date. | B．Out of place. | C．Out of nowhere. | D．Out of question. |
| A．it can be detected somehow |
| B．it can be reasoned logically |
| C．it can be interpreted philosophically |
| D．it can be predicted by mathematics equation |
| A．Doubtful. | B．Dismissive. | C．Unclear. | D．Approving. |
9 . The Age of Information is bulging: if you tried to download all the data available today, you’d need more than 180 million years to do so. But you are wrong to assume that all information would stimulate a boost of innovation to match the output of data. Indeed, the last time we found ourselves in a period of significant innovation was over 120 years ago, called the Age of Insight.
Innovations, big or small, start with a new idea. Often, these ideas occur as a moment of insight — the result of a novel connection in our brains made between existing and new information. Studies show insights involve quiet signals deep in the brain. Anything that helps us notice quiet signals can increase the chance of insights. However, it’s becoming more challenging to find those signals today, every moment filled with an endless supply of content.
Besides, we also want to increase the quality of them to sort through big new ideas and find the really valuable ones that can be hard to measure. Launched in 2015, the Eureka Scale (尤里卡量表) allows us to assess the strength of our insight experiences on a five-point scale, namely, intense emotions, motivation, memory advantage, aftershocks, and following ideas. The Scale combines these five variables into a single value to define the importance of a new idea and has broad applications for measuring and improving individual and organizational performance. Even it can be used to measure the impact of different kinds of work environments and learning approaches on participants’ growth. The level-5 insight, involving the richest emotion, motivation, and lasting impact, holds the greatest significance.
In order for organizations to benefit from another age of insight, it’s not enough to try to access more data or increase the number of insights we generate. Instead, it’s about making space for the biggest ideas to emerge from all the information. Using the Scale as a way to measure how important ideas are will enable better decision-making toward practical and competitive outcomes. If we’re to enter a new age of insight, we must make timely and necessary changes to design our environments for the best insight possible to surface.
1. What does the underlined word “bulging” in Paragraph 1 probably mean?| A．Approaching. | B．Exploding. | C．Shifting. | D．Updating. |
| A．By engaging in ongoing social media interactions. |
| B．By relying on technology to receive regular notices. |
| C．By stepping away from computers between meetings. |
| D．By participating in additional training and coaching sessions. |
| A．The Eureka Scale controls the influence of our insights. |
| B．One with a level-5 insight has minimal emotional responses. |
| C．Both the quantity and quality of insights are essential to innovation. |
| D．A breakthrough has been made in innovation due to a wealth of information. |
| A．Uncertain. | B．Optimistic. | C．Unconcerned. | D．Dissatisfied. |
10 . In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people. Interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal.
New lineages for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest (投资) a lot of money in information technology and staff training in order to cope with the “phone rage (愤怒)” — caused by delays in answering calls ,being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines,” says Dr. Storey Senior Lecturer in Marketing at City University Business School, “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you and that you can trust — the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be come out within five hours, but getting it done within two ); replacing a faulty product immediately: throwing in a gift voucher (购物礼券) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.
Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever suggests best meets the case).
Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems.
For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as “we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.
1. We can learn from Paragraph 2 that .| A．well-treated customers promote business |
| B．unsatisfied customers receive better service |
| C．Satisfied customers catch more attention |
| D．complaining customers are hard to satisfy |
| A．customers often use phones to express their anger |
| B．customer care becomes more demanding |
| C．people still prefer to buy goods online |
| D．customers rely on their phones to obtain services |
| A．“I’m sorry for the delay.” |
| B．“I appreciate your understanding.” |
| C．“I know how upset you must be.” |
| D．“I know it’s our fault.” |
| A．Face-to-face service creates comfortable feelings among customers. |
| B．A company should promise less but do more in a competitive market. |
| C．Companies that promise more will naturally attract more customers. |
| D．Customer delight is more important for airlines than for banks. |
