1 . It is natural to compare ourselves to others and to get caught in a mental comparison loop, and yet this seldom is beneficial. You may have heard the expression, “
Comparison not only robs us of delight, but it also fuels self-criticism and a lack of self-acceptance.
We often tell ourselves we are acceptable only if we meet certain standards, and we evaluate how we measure up by looking at others. The tendency is to conclude that we are not measuring up, particularly if we have a low sense of self-worth.
To stop comparing ourselves to others, we have to recognize that the comparison game is unwinnable and stop playing.
| A．No comparison, no life. |
| B．Comparison is the thief of joy. |
| C．Comparison can even be misleading. |
| D．We are focused on others and not on what is meaningful to us. |
| E．Typically, comparison will lead to feeling inadequate or inferior. |
| F．Shift from being guided by comparison to being guided by values. |
| G．And we fear that we are going to be judged by our perceived failures. |
With the development of economy, people tend to pursue high quality living conditions. Most of the parents try their best to offer their children comfortable circumstances, but they seldom have time to stay with their children. In my opinion, no matter how busy they are, they should make the best use of their time to stay with their children.
Every time when parents take them to the amusement park, help them to prepare their birthday parties, applaud for them when they are competing in the sports meeting, the time they spend with children will become treasure in their memories.
Children need the direction from their parents. There is some wrong behavior in our society, such as dishonesty, violence and so on. Children have weak resistance in defending this negative influence. In this case, parents’ instructions seem to be very important to children’s growth. Parents should sit down and talk with them about what they should do and should not do.
I do not deny that there are some disadvantages in spending too much time with children. Some parents restrict their children, and give them little freedom to develop their interests. Therefore, I emphasize that parents should educate and instruct their children appropriately in their spare time apart from their busy work.
写作内容：你将参加一场主题辩论会，主题为“父母该为孩子的行为习惯负责吗?”参赛前，你要查阅相关资料，并准备你的主题发言，请仔细阅读下文，然后完成以下的任务：
以约30个词概括短文的要点；
然后以约120个词就“父母该为孩子的行为负责吗?”这个主题发表你的看法，并包含以下的内容要点：
你认为父母是否该对此负责，并阐明你的理由；
你对父母们的建议。
写作要求：你可使用实例或其它论述方法支持你的论点，也可以参照阅读材料的内容，但不能抄袭阅读材料中的句子。
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3 . How many bosses could rely on their employees threatening to quit in mass if they were abruptly forced out? Sam Altman received such a show of support from more than 700 staff after he was fired from Open AI that he was swiftly restored to his position by the board. But this level of loyalty is not typical and may not always be a good thing.
Management experts say staff who are loyal to their employer are inclined to invest more time and effort in their jobs, helping to create an engaged and higher performing workplace. In turn they receive promotions and pay rises. They have a greater sense of belonging and potentially a longer career at the same organisation. But it is not all rosy. People who are too loyal are more likely to take actions that are deemed wrong to keep their jobs and protect their employer, according to a 2021 academic paper. They might overlook wrongdoing and be less likely to expose corruption. Loyalty is sometimes seen as such a force for good that it can be used to justify bad behavior.
Often companies and senior bosses are the real winner a of employee loyalty. Research led by Matthew Stanley at Duke University’s Fuqua School of Business published this year, found that managers were more likely to exploit loyal individuals. Stanley recruited almost 1,400 managers to read about a fictional 29-year-old employee called John, who worked for a company that was trying to keep costs down. They had to decide how willing they would be to ask John to work longer hours and take on more work without more pay. Researchers created various situations including labelling John as loyal versus other traits such as honest and fair. Managers were more willing to ask loyal John to take on the burden of unpaid work.
However, Consultancy Gallup’s latest state of the workplace report showed that half of the 122, 416 employees who took part in a global survey were looking out for new work. “You can’t guarantee anyone will stick around these days,” says a consultant who advises boards. This is particularly true of younger generations. They trust their bosses less and are not as patient when it comes to career progression, seeing little benefit in keeping their heads down and following orders if they do not see results quickly.
1. What does the author want to say by mentioning Sam Altman in Paragraph 1?| A．Open AI’s staff loyalty is quite high. |
| B．Staff loyalty’s rosy side in the work. |
| C．Sam Altman could count on his employees. |
| D．This level of loyalty is not always good. |
| A．Through global surveys concerning a fictional employee named John. |
| B．By creating different situations to ask John ta take on more unpaid work. |
| C．By asking managers to make decisions about work arrangements of John. |
| D．By recruiting managers to read fiction about work traits like loyal and honest. |
| A．Loyalty can be used by management to exploit employees. |
| B．Younger generations are more patient towards their employers. |
| C．Employees who are loyal are more likely to report wrongdoing. |
| D．Loyalty to an employer always leads to a positive work environment. |
| A．How Job Loyalty Affects the Work Environment? |
| B．Why Staff Loyalty is Not Always a Good Thing? |
| C．Are Loyal Employees More Likely to be Promoted? |
| D．Does Work Loyalty Help Career Progress More Quickly? |
4 . In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people. Interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal.
New lineages for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest (投资) a lot of money in information technology and staff training in order to cope with the “phone rage (愤怒)” — caused by delays in answering calls ,being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines,” says Dr. Storey Senior Lecturer in Marketing at City University Business School, “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you and that you can trust — the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be come out within five hours, but getting it done within two ); replacing a faulty product immediately: throwing in a gift voucher (购物礼券) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.
Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever suggests best meets the case).
Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems.
For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as “we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.
1. We can learn from Paragraph 2 that .| A．well-treated customers promote business |
| B．unsatisfied customers receive better service |
| C．Satisfied customers catch more attention |
| D．complaining customers are hard to satisfy |
| A．customers often use phones to express their anger |
| B．customer care becomes more demanding |
| C．people still prefer to buy goods online |
| D．customers rely on their phones to obtain services |
| A．“I’m sorry for the delay.” |
| B．“I appreciate your understanding.” |
| C．“I know how upset you must be.” |
| D．“I know it’s our fault.” |
| A．Face-to-face service creates comfortable feelings among customers. |
| B．A company should promise less but do more in a competitive market. |
| C．Companies that promise more will naturally attract more customers. |
| D．Customer delight is more important for airlines than for banks. |
5 . What comes to mind when you think about chocolate? A candy bar at Halloween? Ice cream on a hot day?
For Ibrahim, a 12-year-old boy from the West African country of Ghana, chocolate is not about sweet treats; it is about bitter work.
To change the harmful practices like this, some farms use an approach called Fairtrade.
Consumers like you can play a role as well. You can buy Fairtrade chocolate if possible, pressure candy companies to change their labour practices, or ask local stores to sell Fairtrade products.
Chocolate has a hidden story that affects children like Ibrahim—children who want a happy future just like you do.
| A．You have the power to change the story. |
| B．The labels on chocolate do not tell his story. |
| C．Fairtrade is a way of doing business that prohibits child labour. |
| D．You can also take action through the Fairtrade Schools network. |
| E．On many farms, children like Ibrahim perform difficult farming tasks. |
| F．Cocoa trees grow in the tropical climates of Africa, Latin America and South-East Asia. |
| G．With more income, farmers can pay adult workers and can send their children to school. |
6 . Nowadays, people are increasingly interacting with others in social media environments where algorithms control the flow of social information they see. People’s interactions with online algorithms may affect how they learn from others, with negative consequences including social misperceptions, conflict and the spread of misinformation.
On social media platforms, algorithms are mainly designed to amplify (放大) information that sustains engagement, meaning they keep people clicking on content and coming back to the platforms. There is evidence suggesting that a side effect of this design is that algorithms amplify information people are strongly biased (偏向的) to learn from. We call this information “PRIME”, for prestigious, in-group, moral and emotional information.
In our evolutionary past, biases to learn from PRIME information were very advantageous: Learning from prestigious individuals is efficient because these people are successful and their behavior can be copied. Paying attention to people who violate moral norms is important because punishing them helps the community maintain cooperation. But what happens when PRIME information becomes amplified by algorithms and some people exploit (利用) algorithm amplification to promote themselves? Prestige becomes a poor signal of success because people can fake prestige on social media. News become filled with negative and moral information so that there is conflict rather than cooperation.
The interaction of human psychology and algorithm amplification leads to disfunction because social learning supports cooperation and problem-solving, but social media algorithms are designed to increase engagement. We call it functional mismatch. One of the key outcomes of functional mismatch is that people start to form incorrect perceptions of their social world, which often occurs in the field of politics. Recent research suggests that when algorithms selectively amplify more extreme political views, people begin to think that their political in-group and out-group are more sharply divided than they really are. Such “false polarization” might be an important source of greater political conflict.
So what’s next? A key question is what can be done to make algorithms facilitate accurate human social learning rather than exploit social learning biases. Some research team is working on new algorithm designs that increase engagement while also punishing PRIME information. This may maintain user activity that social media platforms seek, but also make people’s social perceptions more accurate.
1. What are social media algorithms targeted at?| A．Improving social environment. | B．Generating PRIME information. |
| C．Avoiding side effects of social media. | D．Raising the media platform click rate. |
| A．To make an assumption. | B．To illustrate a conclusion. |
| C．To explain a political issue. | D．To present an extreme case. |
| A．boost engagement and regulate amplification |
| B．strengthen social learning and delete biases |
| C．identify biases and punish PRIME information |
| D．monitor media platforms and guarantee users’ privacy |
| A．PRIME information meets with misperceptions |
| B．Algorithms control the flow of social information |
| C．Social media algorithms twist human social learning |
| D．Online algorithm designs face unexpected challenges |
7 . A number of studies have shown that employees who view their work as a calling tend to do better on subjective measures, such as work and life satisfaction, than those for whom a job is chiefly a means to a paycheck.
New research finds gains in objective terms too. The researchers began by analyzing data from the Wisconsin Study, which collected information on thousands of high school graduates over many years. Those who described their work as a calling in 2004 earned more than others that year, after various aspects were accounted for, and the pattern held when participants were surveyed again in 2011.
To test the relationship of causes and effects, the researchers created three videos in which an employee Sam spoke of his work as being a calling, or a job, or nothing special. Participants were asked to watch one of the videos before answering questions about what kind of bonus and raise “Sam” should receive and whether he should be promoted. Those who observed the “calling” Sam were far more likely than the others to award a bonus. They gave him higher raises than people gave to the “job” Sam, and they were more likely to recommend him for promotion.
Analyses showed that the higher rewards resulted from the feeling that the Sam who saw his job as a calling was a better performer and was more committed to the organization—even though the videos showed the same level of performance. The unfounded impression can also have negative effects, they said. “Managers might expect ‘calling’ employees to maintain positivity in the face of challenges; when they do not, these employees might experience worse negative reactions than ‘job’ employees”.
1. What kinds of employees does the passage talk about?| A．Those from different customs. | B．Those with different attitudes. |
| C．Those with different education. | D．Those from different countries. |
| A．The story stayed uninteresting. | B．The feeling became stronger. |
| C．The situation remained unchanged. | D．The drawing was valuable. |
| A．Favorable. | B．Doubtful. |
| C．Disapproved. | D．Unclear. |
| A．The “calling” Sam might be treated badly on certain occasions. |
| B．The “calling” Sam always performed better than other workers. |
| C．The wrong impression can have negative effects on managers. |
| D．The three videos that the employees watched were of little use. |
8 . Plant-based products have been breaking into the foodie mainstream in the United States, after years in which vegan (素食的) burgers and milk alternatives knocked on the market’s door. That is partly because more companies are targeting people who seek to reduce the amount of meat they eat, rather than forswear it altogether.
Now, as fish alternatives begin to attract investment and land at restaurants in the United States and beyond, people who track the fishless fish sector say that it could achieve significant growth.
One reason, they say, is that consumers in rich countries are becoming more aware of the seafood industry’s environmental problems, including overfishing and the health risks of some seafood. Another is that today’s plant-based companies do a better job of approaching fish flavor than earlier ones did—an important consideration for non-vegetarians (非素食者).
“There are a number of people already looking at alternative hamburgers,” said Joshua Katz, an analyst at the consulting firm McKinsey who has studied the alt-protein (替代蛋白) industry. “You might actually say, ‘I should work on something else.’ And seafood is still a massive market with convincing reasons to work on.” People who reduce their consumption of animal proteins for environmental reasons often stop eating red meat, which requires enormous amounts of land and water to farm.
But alt-fish advocates say that seafood also comes with environmental problems. Unsustainable fishing practices have destroyed fisheries (鱼汤) in recent decades, a problem both for biodiversity and the millions of people who depend on the sea for income and food.
“It’s simply a smarter way to make seafood,” says Mirte Gosker, the acting managing director of the Good Food Institute Asia-Pacific, a nonprofit advocacy group that promotes alternative proteins. “Full stop.”
So far plant-based seafood products in the United States account for only 0.1 percent of the country’s seafood sales, less than 1.4 percent of the U.S. meat market occupied by plant-based meat alternatives. But alt-seafood enterprises worldwide received at least $83 million from investors in 2020, compared with $1 million three years earlier. As of this June, 83 companies were producing alt-seafood products around the world, a nearly threefold rise since 2017. All but 18 of those 83 companies focus on plant-based products. A dozen others are developing lab-grown seafood, which is not yet commercially available in any country.
1. What does the underlined word “forswear” in paragraph 1 probably mean?| A．Sample. | B．Consume. | C．Produce. | D．Abandon. |
| A．The health risks. | B．The protein intake. |
| C．The taste and mouthfeel. | D．The overfishing problem. |
| A．Determined. | B．Concerned. | C．Humorous. | D．Enthusiastic. |
| A．Seafood companies are struggling. |
| B．Plant-based meat products will be a trend. |
| C．Alt-seafood products have a promising future. |
| D．Seafood will be commercially available soon. |
9 . Adam Ryan, 31, has worked at Target in Christiansburg, Virginia, for three years. “I have to live with my family because I can’t afford rent on my own. I don’t have health insurance. Target has told me I don’t qualify for their benefits because I don’t get enough hours,” said Ryan, who is also an organizer with Target Workers Unite, an independent initiative of Target workers. He makes $13 an hour, the hourly minimum wage at Target since June 2022, which is scheduled to increase to $15 an hour by the end of 2023.
But Ryan and several other Target workers say Target is cutting their schedules and doubling their workload as it increases minimum wage under its ‘modernization plan’ to increase efficiency. They think that broader influences in the retail sector (零售业) are responsible for their difficulty – especially, the actions of their hard-charging rival Amazon.
“They’re responding to what Amazon is doing,” Ryan added. “They are trying to turn these stores into their own distribution centers, using brick-and-mortar stores (实体店). We have to be warehouse workers and customer service workers.”
Target Workers Unite recently released a survey of more than 500 Target workers around the US, representing 382 different stores in 44 states. Only 12.7% of the workers who responded said they could survive on the wages from Target alone, with 56% of workers citing they have ran out of food while employed at Target, and 12.8% of workers reported experiencing homelessness.
The survey also provides some insight into Target’s opposition to workers organizing. Many workers surveyed report they have been scolded by management for discussing workplace issues in the store or on social media.
As Target workers report struggling to make ends meet while experiencing cuts to their schedules, loss of benefits, and increased workloads, Target reported record share prices (股价) at the end of 2022, consistently beating predictions of sales and profits in 2022 and finding a balance between physical stores and digital commerce. The retail chain is ranked the eighth-largest retail corporation in the US based on sales. Target is preparing for the arguments against the workers’ survey’s finding and claims from workers over working conditions and schedule cuts.
1. What can we know from the modernization plan of Target?| A．It has not received widespread support from employees. |
| B．It means less work hours which can benefit both parties. |
| C．Only a few employees can be laid off when it is in effect. |
| D．New employees suffer more for lack of much experience. |
| A．Half workers could not find enough food to live on. |
| B．Workers’ living conditions were actually not optimistic. |
| C．Target workers began to realize that they had been cheated. |
| D．It was inhuman to make some employees transfer their positions. |
| A．Target tried to struggle for their workers’ benefits and welfare. |
| B．Target conducted the modernization plan, but failed in the end. |
| C．Target raised much money to cope with workers’ financial problems. |
| D．Target raised wages, but with less working hours and more workload. |
| A．Target drops the plan because of workers’ claims. |
| B．Details of how Target defends itself are presented. |
| C．The writer explains why Target achieved a success. |
| D．Amazon encounters similar problems from workers. |
10 . With climate change continuing to worsen, our situation is beginning to feel increasingly serious.
Techno-optimism is one of the greatest misconceptions when it comes to solutions to ensure our future. It can be defined as a belief that future technologies will solve all of our current problems. This definition reinforces (强化) the idea that there’s no reason to panic or change our current energy-intensive lifestyle. All society needs to do is look to green technology to work its magic.
One of the best examples of this optimistic misconception is the electric car. Despite being highly regarded as an eco-friendly way to get around, electric cars are not the end for the future of transport. Batteries in electric cars use chemical elements which we could be seeing a shortage of by the midcentury.
Techno-optimism puts too much emphasis on technology and not enough on what we can do right this minute. Unfortunately, people seem to like the picture that techno-optimism paints.
| A．So where should we look for answers instead? |
| B．The modern world’s simple solution is technology. |
| C．Moreover, they are more energy intensive to produce. |
| D．Is it a trap that many people have fallen into in recent years? |
| E．Unfortunately, this is an incredibly dangerous opinion to hold. |
| F．Despite any technology, we as a whole are not living sustainably. |
| G．Nevertheless, the truth is, we need a widespread change in our lifestyles. |
