1 . Social networking is a tool used by people all around the world. Its _______ is to promote and aid communication._______, this type of technology might be doing more harm than good.

On these networking sites, users _______ post pictures of themselves and their friends. Teenagers, however, use this new technology in a way that could be _______. In this stage of their lives, they always _______ to impress their peers(同龄人). Teenagers attract attention through the interesting pictures they _______. In order to get the results they want, they try to get a reaction from controversial _______ of themselves. This adolescent need to be “_______” leads to lots of young girls and boys attempting to _______ one another by showing themselves drinking, smoking and partying.

With so many teens using social networking, it has become easier to ____________ one another. Cyber bullying (欺凌) is a form of bullying that is only done through the web. Bullying is ____________ to deal with in person, but the situation is even severer over the Internet. When ____________ comments are posted on a person’s page, anyone can see them. However, on the networks no one is there to ____________ the attack. This makes it harder for a ____________ to find the attacker.

With the constant use of these social technologies, fewer people are communicating ____________. Many people are becoming ____________ due to the lack of personal communication. What’s more, without person-to-person communication we will ____________ our language skills and have trouble speaking in public. Normal debates will become more difficult because we are not ____________ to read one another’s body language.

Social networking aids long-distance communication greatly ____________ there must be a stopping point. It cannot become our main ____________ of communication.

1.

A．challenge

B．feature

C．purpose

D．solution

2.

A．Therefore

B．However

C．Moreover

D．Instead

3.

A．normally

B．quickly

C．repeatedly

D．regularly

4.

A．boring

B．useless

C．dangerous

D．strange

5.

A．manage

B．pretend

C．want

D．agree

6.

A．draw

B．post

C．take

D．collect

7.

A．conclusion

B．images

C．evaluation

D．stories

8.

A．pretty

B．smart

C．cool

D．rich

9.

A．frighten

B．support

C．influence

D．impress

10.

A．cheat

B．attack

C．bother

D．embarrass

11.

A．difficult

B．common

C．direct

D．possible

12.

A．untrue

B．meaningless

C．stupid

D．cruel

13.

A．witness

B．cause

C．prevent

D．suffer

14.

A．user

B．victim

C．teenager

D．parent

15.

A．in person

B．in order

C．as well

D．as usual

16.

A．lonelier

B．quieter

C．weaker

D．lazier

17.

A．show

B．lose

C．need

D．hide

18.

A．willing

B．free

C．ready

D．able

19.

A．and

B．but

C．or

D．so

20.

A．form

B．system

C．rule

D．task

2 . Everyone in business has been told that success is all about attracting and retaining (留住) customers. It sounds simple and achievable. But,_______, words of wisdom are soon forgotten. Once companies have attracted customers they often_______the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business—_______that the customer remains a customer._______to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers every years. In constantly changing_______, this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost.

Only now are organizations beginning to wake up to those lost opportunities and calculate the_______implications. Cutting down the number of customers a company loses can make a big_______in its performance. Research in the US found that a five per cent decrease in the number of defecting (流失的) customers led to_______increases of between 25 and 85 per cent.

In the US, Domino’s Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and_______never returns, is losing the company thousands of dollars in__________profits (more if you consider how many people they are likely to tell about their bad experience).

The logic behind cultivating customer__________is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to__________them”, says Adrian Payne of Cornfield University’ School of Management. “Research suggests that there is a close relationship between retaining customers and making profits.__________customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price__________, and may provide free word-of-mouth advertising. Retaining customers also makes it__________for competitors to enter a market or increase their share of a market.

1.

A．in particular

B．in reality

C．at least

D．first of all

2.

A．emphasize

B．doubt

C．overlook

D．believe

3.

A．denying

B．ensuring

C．arguing

D．proving

4.

A．Moving

B．Hoping

C．Starting

D．Failing

5.

A．markets

B．tastes

C．prices

D．expenses

6.

A．culture

B．social

C．financial

D．economical

7.

A．promise

B．plan

C．mistake

D．difference

8.

A．cost

B．opportunity

C．profit

D．budget

9.

A．as a result

B．on the whole

C．in conclusion

D．on the contrary

10.

A．huge

B．potential

C．extra

D．reasonable

11.

A．beliefs

B．loyalty

C．habits

D．interest

12.

A．altering

B．understanding

C．keeping

D．attracting

13.

A．Assumed

B．Respected

C．Established

D．Unexpected

14.

A．agreeable

B．flexible

C．friendly

D．sensitive

15.

A．unfair

B．difficult

C．essential

D．convenient

3 . 完形填空
阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
If you ever have a chance to go to Finland, you’ll probably be surprised to find how “foolish” the Finnish people are.
Take the taxi drivers for example. You can go_______on a journey, tell the driver to_______you at any place, say that you have some business to_______, and that you will pay the taxi driver later. He will agree without any_______but just accept your words in good_______.
The dining rooms in all big hotels not only serve their_______, but also provide food for outside_______. Hotel guests have their meals free, so they_______go to the free dining rooms to have their meals, and the_______they would do to show their good faith is to wave their registration card to the waiter. With such________check, you can easily use any old registration card to take a couple of friends to wine and dine free of________.
Finnish workers are paid by the hour. If you work in Finland and have________the boss on the hourly rate, then you just say how many hours you have worked and you’ll be paid________.
With so many loop holes in everyday life, surely Finland must be a good country to those who________to take “petty advantages”. But the__________ thing is, all the taxi passengers always come back to pay their________after they have attended to their business; not a________outsider has ever been found in the free hotel dining rooms; workers always give the exact hours they have________. As the Finns always act on good faith and always have a (an)_______of “right is right” and “wrong is wrong” in everything they do, so to live in such a society has turned everyone into a real “gentleman”.
What we regarded as “foolish” is________the Finnish people’s way of life.1.

A．somewhere

B．anywhere

C．sometime

D．anytime

2.

A．stop

B．pass

C．drop

D．pick

3.

A．attend to

B．take care

C．take up

D．appeal to

4.

A．guarantee

B．anxiety

C．passenger

D．money

5.

A．smile

B．place

C．seat

D．faith

6.

A．meals

B．visitors

C．guests

D．cards

7.

A．waiters

B．diners

C．drivers

D．workers

8.

A．naturally

B．respectively

C．secretly

D．contently

9.

A．best

B．worst

C．most

D．least

10.

A．strict

B．complete

C．troublesome

D．loose

11.

A．registration

B．care

C．charge

D．noise

12.

A．paid for

B．debated with

C．talked about

D．agreed with

13.

A．accordingly

B．reluctantly

C．separately

D．automatically

14.

A．hesitate

B．hate

C．love

D．refuse

15.

A．strange

B．confusing

C．complex

D．imaginative

16.

A．business

B．trip

C．fine

D．fare

17.

A．single

B．faithful

C．familiar

D．usual

18.

A．worked on

B．put in

C．spent on

D．run out

19.

A．religion

B．law

C．idiom

D．attitude

20.

A．eventually

B．accidentally

C．actually

D．temporarily

4 . How long can human beings live? Most scientists who study old age think that the human body is ___ to live no longer than 120 years. However, 110 years is probably the longest that anyone could hope to live — if he or she is ___ healthy and lucky. Some scientists even say we can live as long as 130 years! Yet, our cells simply cannot continue to reproduce ___. They wear out, and as a result, we get old and ___ die.

Even though we can’t live forever, we are living a ___ life than ever before. In 1900, the average American life span(寿命)was only 47 years, but today it is 75 years!

When does old age begin then? Sixty-five may be out-of-date as the ___ line between middle age and old age. After all, many older people don’t begin to experience physical and mental ___ until after age 75.

People are living longer because more people ___ childhood. Before modern medicine changed the laws of nature, many children died of common childhood ___. Now that the chances of dying ____ are much lower, the chances of living long are much higher due to better diets and health care.

On the whole, our population is getting older. The ____ in our population will have lasting effects on our social development and our way of life. Some people fear such changes will be for the worse, while some see ____, not disaster. Today, many men and women in their "golden years" are healthy, still active, and young in ____ if not in age.

As our society grows old, we need the ____ of our older citizens. With long lives ahead of them, they need to ____ active and be devoted.

1.

A．designed

B．selected

C．improved

D．discovered

2.

A．completely

B．generally

C．apparently

D．extremely

3.

A．rapidly

B．harmlessly

C．endlessly

D．separately

4.

A．eventually

B．hopelessly

C．automatically

D．desperately

5.

A．busier

B．longer

C．richer

D．happier

6.

A．finishing

B．guiding

C．waiting

D．dividing

7.

A．stress

B．damage

C．decline

D．failure

8.

A．survive

B．enjoy

C．remember

D．value

9.

A．problems

B．fears

C．worries

D．diseases

10.

A．poor

B．young

C．sick

D．quiet

11.

A．changes

B．recovery

C．safety

D．increases

12.

A．dreams

B．chances

C．strengths

D．choices

13.

A．mind

B．appearance

C．voice

D．movement

14.

A．protection

B．suggestions

C．contributions

D．permission

15.

A．sound

B．appear

C．turn

D．stay

5 . Mobile phones are everywhere in big cities. It seems that _______can live without one. Mobile phones are a great _______to stay connected with friends and family. _______, it is important to remember that there are certain times _______you should not be using your phone, especially as a student, during school.

________you are in class, you should not be sending your friends text messages _______taking phone calls. Your classmates and teacher should not have to deal with this rude _______ . Aren’t you at school to learn?

In the United States, students would never be allowed to _______ their mobile phones during class. If you were to send or _______ a text message you would probably be kicked ________class. It is very disturbing to hear a lot of tones and ringing during ________ There are many more rules for mobile phone use in America and it is to ________respect for those around you.

As a teacher in China, I have to ________students using mobile phones every day. I have told my class to________their phones, but many students do not listen. The ________to be connected all the time seems to be more ________than the desire to learn.

It’s easy to understand________ it is so tempting(诱惑人的) to have your phone on during class. It seems so easy just to send a short text message; it’s not hurting anyone, is it? But you may actually be hurting ________when you do this. Your teacher knows when you use your phone and may give you a ________grade. Sending a text message also takes your attention away from what’s going on in class, you may________something important.

1.

A．one

B．somebody

C．someone

D．no one

2.

A．way

B．road

C．method

D．path

3.

A．But

B．However

C．So

D．Therefore

4.

A．which

B．that

C．when

D．where

5.

A．After

B．Before

C．Because

D．If

6.

A．or

B．and

C．as well as

D．instead of

7.

A．act

B．action

C．habit

D．behavior

8.

A．have

B．take

C．use

D．send

9.

A．receive

B．accept

C．make

D．get

10.

A．of

B．off

C．out

D．out of

11.

A．school

B．class

C．office

D．home

12.

A．ask

B．suggest

C．show

D．answer

13.

A．do

B．deal

C．do with

D．deal with

14.

A．turn on

B．turn down

C．turn off

D．turn in

15.

A．desire

B．wish

C．hope

D．expect

16.

A．possible

B．important

C．necessary

D．interesting

17.

A．why

B．what

C．that

D．whether

18.

A．himself

B．herself

C．ourselves

D．yourself

19.

A．lower

B．higher

C．better

D．upper

20.

A．forget

B．remember

C．miss

D．leave