Handwritten thank-you letters are such a simple way of making other people feel good, it is strange that so few people write them anymore. At work, a thank-you letter to employees is unbelievably effective. It costs little and has no side effects. The effort involved in writing letters very low. The pleasure on receiving them is very high.
Doug Conant, manager of Campbell’s Soup Company since 2001, knows the power of thank you letters. He said that every day he works with an assistant, searching the company for people deserving thanks.
In these days of such busy schedules and people running all over the place and trying to get ahead, sometimes we forget the simplest things in life are the most powerful and rewarding. You need to think to yourself about a time someone sent you a thank-you and how much it meant to you.
A.He then writes them a thank-you letter. |
B.Why are thank-you letters so important? |
C.You may ask what side effects exactly mean. |
D.This makes them an excellent way to reward and motivate staff. |
E.But if these letters are so inspiring, why don’t more managers write them? |
F.Always remember to “Do to others whatever you would like them to do to you!” |
G.Since no one ever writes them thank-you letters they don’t write any themselves. |
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【推荐1】When you hear "I have a dream...", one of the most famous speeches in human history, you'll never have the idea how the audience on the scene were fueled by emotional intelligence. When Martin Luther King. Jr. presented his dream, he chose language that would stir the hearts of his audience. Delivering this electrifying(震撼性的) message required emotional intelligence- the ability to recognize, understand, and manage emotions .
Emotional intelligence has been highly recommended by leaders, policymakers, and educators as the solution to a wide range of social problems. Emotional intelligence is important, but the uncontrolled enthusiasm has obscured (掩盖)a dark side. New evidence shows that when people sharpen their emotional skills, they become better at controlling others. When you're good at controlling your out emotions, you can hide your true feelings. When you know what others are feeling, you can motivate them to act against their own best interests.
Social scientists have begun to document this dark side of emotional intelligence. In a research led by University of T or onto professor Jochen Menges, when a leader gave an inspiring speech filled with emotion, the audience was less likely to scrutinize (细察) the message and remembered the content. Ironically(讽刺的是), audience members were so moved by the speech that they claimed to recall more of it.
The authors call this the awestruck effect, but it might just as easily be described as the dumbstruck effect. One observer reflected that Hitler's persuasive impact came from his ability to strategically express emotions- -he would" tear open his heart"- and these emotions affected his followers to the point that they would "stop thinking critically and just emote.
Leaders who master emotions can rob us of our abilities to reason. If their values are out of step with our out, the results can be destructive. New evidence suggests that when people have self-serving motives, emotional intelligence becomes a weapon for controlling others.
Throwing light on this dark side of emotional intelligence is one mission of a research teamed by University College London professor Martin Kilduff. According to these experts, emotional intelligence helps people disguise (伪装) one set of emotions while expressing another for personal gain. Professor Kilduff's team writes,“ The strategic disguise of one's own emotions and the controlling of others' emotions for strategic ends are behaviors evident not only on Shakespeare's stage but also in the offices and corridors where power and influence are traded."
Of course, people aren't always using emotional intelligence for nefarious ends. More often than not, high EQ is helpful in most aspects of our life. Emotional intelligence- -like any skill- can be used for good or evil. So whether it is a gift or a curse lies in your hand.
1. Why does the author mention Martin Luther King, Jr?A.To honor the great leader for his courage. |
B.To recommend his speech to other leaders. |
C.T o introduce the major topic to readers. |
D.To advocate a society with fewer problems. |
A.Developing the capability to control one's own emotion. |
B.Influencing people to do what brings disadvantages to them. |
C.Appealing to the audience to concentrate and remember more. |
D.Encouraging the moved audience to learn more of the speech. |
A.His followers would tear open their hearts to him. |
B.His followers would express emotions start epically. |
C.His followers would lose the ability to reason properly. |
D.His followers would develop the self-serving motives. |
A.They disguise their true emotions and show another one. |
B.They help their colleagues to build up confidence. |
C.They present their strategic behaviors on the stage. |
D.They lower their own dignity to gain popularity. . |
【推荐2】The term “social distancing” has been at the center of public conversation for a while.But it’s not “social” distance we are trying to promote. It’s physical separation. In fact, preserving social ties -- even at a distance -- is essential for both mental and physical health.The results of an analytic review published in 2017 indicate that a lack of social support is on a par with smoking cigarettes as a risk factor for health.
Given this fact, how might we best stay connected with others while maintaining physical distance? Would we be better off e-mailing a friend? Making a phone call? Having a video chat? In our study, Nick Epley and I tested whether the media through which people interact affects their sense of connection and how expectations of certain technologies impact the communication media they choose to use.
In our experiment, we asked participants to reconnect with someone that they hadn’t interacted with recently, either by e-mail or over the phone.Participants first made predictions about what it would be like to get in touch if they connected in these two ways. They generally believed that they’d feel more connected when interacting over the phone than by e-mail.But they also predicted that talking on the phone could be more uncomfortable than sending an e-mail. Although these participants believed that talking encouraged stronger bonds, most of them said they’d rather send an e-mail than call the person up. It seemed that fears about awkwardness pushed individuals towards text-based methods for communicating.
In the next part of the experiment, we had participants use one randomly determined mode of communication to actually reconnect and then tracked them after they had done so.We found that people did form meaningfully stronger bonds when interacting over the phone than by e-mail. Importantly, though, there was no difference in the amount of discomfort when they were reconnecting over the phone.
The next time you think about how best to connect, consider calling or having a video chat.Feelings of social connection are preferably facilitated by voice rather than a keyboard.
1. How does the author support the view of the importance of maintaining social ties?A.By sharing public opinions. |
B.By citing a published report. |
C.By stating a deep-rooted tradition. |
D.By presenting official documents. |
A.Maintaining. | B.Abandoning. |
C.Disturbing. | D.Revealing. |
A.They had no reference value. |
B.They provided insights into future studies. |
C.They confirmed researchers’ expectations. |
D.They contradicted participants’ predictions partly. |
A.For stronger bonds, talk instead of typing. |
B.Keeping in touch is key to a lasting friendship. |
C.Think twice before you consider contacting an old friend. |
D.Text-based methods for communication cause discomfort. |
【推荐3】Everyone, at one time or another, has experienced some challenges in friendships and relationships with family members. We might find ourselves frustrated(懊恼的) or angry with other people, or even find that we argue with them. The reality is that nobody is perfect and we need to realise that we should find ways to live happier and less stressful lives. Here are some tips on how to make relationships happier and healthier.
Respect other people and accept themThis is the most important point. If we want to show someone we love them, we need to first respect who they are and show them we accept them for who they are: Everyone is unique with different experiences and lives. By always remembering this, we will be able to develop and maintain strong relationships.
Be interested in others’ interestsWe might have friends who are crazy about sports, while we prefer reading. Or perhaps a parent’s hobby seems boring to us but it is something they love. If we want to keep our relationships strong and positive, we should at least take time to listen to them and talk about what matters to them. By doing this, we show them that we care about them and their interests
Apologise when you make a mistakeThis is the hardest thing for most of us to do, yet a simple “I’m sorry” can undo a lot of tension. By being humble when you make a mistake, you can fix any problem you may have caused and also show that you are a mature person
Stay connected through communicationGood communication is a fundamental part of a healthy relationship. When you experience a positive emotional connection with your partner, you feel safe and happy. When people stop communicating well, they stop relating well, and times of change or stress can really bring out the disconnect. It may sound simplistic, but as long as you are communicating, you can usually work through whatever problems you’re facing.
So, try and follow the advice and you will find that you have happier and stronger relationships with your friends and loved ones
1. What can be concluded from Paragraph 2?A.We need to realise that others are often wrong in our dealings with them. |
B.Our friends and loved ones can cause us stress by being wrong. |
C.Everyone can be right and wrong at times and we need to remember that. |
D.We should accept the people we love and respect them. |
A.be positive and confident |
B.discuss our partner’s concerns |
C.put our friends’ interests first |
D.be familiar with our parents’ hobbies |
A.Ignore our friends’ preferences. |
B.Never apologize for our mistakes. |
C.Check in with our friends regularly. |
D.No need to be mature. |
A.Being mature and admitting our mistakes when we make them. |
B.Respecting the fact that others may not appreciate our hobbies and interests. |
C.Showing our love for others when they hurt us or disrespect us. |
D.Accepting that our friends will eventually grow apart from us. |
A.To offer some tips on making healthier relationships |
B.To remind us about the challenges in friendships and relationships. |
C.To help us maintain relationships with family members. |
D.To share ways to live happier and less stressful lives. |
【推荐1】One October morning, in a protest(抗议) led by Bike Grid Now, a Chicago-based group of cyclists, three dozen cyclists gathered outside Chicago’s downtown, before cycling together to City Hall. They spread across all three lanes, before pausing outside the entrance to block car traffic. After a police officer on a bicycle appeared, they rang their bells and headed for bike lanes, and then went to their jobs in the nearby offices.
Such protests now happen in Chicago almost weekly, demanding more safety for cyclists. In September, on “World Car Free Day”, several hundred cyclists blocked an eight-lane highway running alongside Lake Michigan. Similar protests have been held in many other American cities.
Bike activism is hardly new, yet the pace has accelerated, largely thanks to trends caused by COVID-19. Since the pandemic(疫情), more cyclists are on America’s roads than ever. Bicycle sales have risen—electric bikes outsold electric cars last year and cycle hire plans in American cities recorded more users than ever this past summer.
As more people are getting on bikes, they realize how unsafe many American streets are. Though bike lanes are proliferating in many cities, they aren’t protected. In 2020, 1,260 people nationwide were killed in crashes on bikes, a 44% increase on a decade before, according to the National Safety Council, a non-profit group. Some of that increase may be because more bikes are on the roads, but it also seems that people are driving more dangerously, too. Last year almost 43,000 people were killed in car crashes of all sorts, the highest figure since 2005.
Christina set up a website, Bike Lane Uprising, to report people who park in Chicago’s bike lanes. She says the site has been filled with such reports, but cyclists are making an effort to force changes. The city has, for example, put concrete barriers in some bike lanes to stop drivers from entering them. She says officials did this in response to protests. “There are so many bikers who are becoming single-issue voters,” she says. They may be starting a virtuous cycle.
1. What impression do we get about the protesters in paragraph 1?A.They were in great anger. | B.They were office leaders. |
C.They disobeyed the police. | D.They were well organized. |
A.It worsens the road conditions for cyclists. |
B.It sees an increase in the number of cyclists. |
C.It brings about strict traffic rules on cyclists. |
D.It brings forth rules to restrict their travels. |
A.Decreasing. | B.Popularizing. |
C.Increasing. | D.Separating. |
A.To get more people interested in cycling. |
B.To urge officials to protect the rights of cyclists. |
C.To show the government’s concerns for cyclists. |
D.To present the virtue the cyclist protesters show. |
【推荐2】As fear exists in China and the world over the spreading COVID-19(新冠肺炎),business owners worldwide are all feeling the pain. Uncertainty and lack of confidence have always been among the big enemies of economies. And now the universal economy is still under great pressure.
As countries issue warnings and travel bans, the tourism and services are most affected. In 2018, around 140 million Chinese made outbound trips according to the China Tourism Academy.
According to a New York Times report, Chinatown in Manhattan has seen business drop of 50 to 70 percent. A hotel owner who relies on Chinese customers said that the loss could be well over 100,000 dollars and climbing. Federal Reserve Chairman, Jerome Powell, is also warning the outbreak could pose a “new risk” to the US economy.
The economic cost of the COVID-19 outbreak is growing and hard to estimate(估计).
In this interconnected world, any pandemic(流行病)is worldwide. Various economists have pointed out that most economic costs are not related to the virus directly, but the panic over it. Lack of confidence can also worsen the fragile world economy.
A.But one can always learn from history. |
B.It's time to ban the wildlife trade for good. |
C.The last thing the world needs is a virus outbreak. |
D.China is a much bigger economy than it was in 2003. |
E.The same thing also happened during the flu A ( H1N1) outbreak. |
F.In recent years they have created about a quarter of tourism jobs worldwide. |
G.So, it's very important for countries to work together to control its outbreak. |
【推荐3】Through several measures, Sunifia, a brand in outdoor clothing, is actively supporting a circular model of clothing. It encourages people to share, resell, repair, and reuse their clothes, producing less waste.
Every second, one garbage truck of clothes is sent to the landfill or is burned, according to a report by the Ellen Macarthur Foundation. Sunifia is taking this alarming data seriously.
A few years ago, the fashion brand opened an independent online store, which is a collection of renewed clothing where people resell their old clothes for cash or store credits and shop for second-hand goods. Now Sunifia is including a “buy used” option on their website, offering pre-loved clothes alongside their newest designs.
Other chains, for example, Macy’s, have also used the new circular economy business model. Famous traditional businesses are also becoming used clothing providers, and are changing the way pre-loved clothes are sold and viewed. Even the shoppers, who used to be doubtful, are now open to the idea of buying used quality items. As a result, it is no surprise that the total secondhand market is projected to grow to almost twice the size of fast fashion by 2029, as seen in the report by thredUP.
Naturally, the most sustainable piece of clothing is the one that already exists. This “green” article of clothing doesn’t require using natural resources. It saves clothes from ending up in landfills, and it requires no plastic packaging.
According to a 2018 report by thredUP, buying a piece of used clothing increases its life on average by 2.2 years, which reduces its carbon, waste, and water footprint by 73 percent. So even though the development of innovative materials and processes in fashion seems promising, wearing secondhand clothes is the easiest and most immediate way to face the environmental challenges the fashion industry brings.
Action like Sunifia’s Buy Used initiative shows responsibility towards the environment and also encourages other companies to produce high-quality items that last for years. Buying second-hand clothes makes it possible to get the same great quality expected from leading brands at a more affordable price, and increases the lifetime of clothing.
1. Why did Sunifia open an online store?A.To know people’s shopping habits better. | B.To play its part in environment protection. |
C.To help people reduce spending on clothes. | D.To build up a collection of pre-loved clothes. |
A.The second-hand direction is here to stay. | B.Sunifia has set a good example to others. |
C.Businesses affect people’s shopping habits. | D.The second-hand market’s growth is unexpected. |
A.Encouraging innovation in cloth. | B.Taking advantage of pre-loved clothes. |
C.Reducing the use of plastic packaging. | D.Improving the process of making clothes. |
A.Fashion comes full circle. | B.Everyone must do his part. |
C.Waste could be turned into treasure. | D.Necessity is the mother of invention. |