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题型:阅读理解-七选五 难度:0.4 引用次数:355 题号:15358744

“I’m sorry” are two very important words that play a big part in daily life. You might apologize while squeezing through a crowd or using the last of the printer paper at work. It’s easy to say “I’m sorry”, but true apologies are a different story.    1     Or you may wonder how to properly demand an apology if the other person is at fault? With the following tips, you’ll find these are not hard.

Apologize sincerely. A genuine apology can help repair your relationship, and even your reputation—you’re showing that you can be trusted to do what’s right. But your relationship will remain tense if your apology seems casual.    2    

Apply specific principles. A meaningful apology comes down to the three R’s- regret, responsibility and remedy (补救办法). Firstly, communicate your regret. Show the other person you have recognized your error and can relate to his/her pain. Then take complete responsibility.    3     Lastly, show that you’re working to improve the situation. Offer to make up for the harm you caused or promise you wouldn’t repeat it again.

    4    If you’re the offended (冒犯) party, describe what’s changed in the relationship and your true feeling. For example, you could say, “Although there’s a disagreement between you and me, I want us to be friends again. But I’ve been hurt, and I’d like an apology. I need you to acknowledge what you’ve done.”

Don’t expect immediate forgiveness. Most people hope for immediate forgiveness while apologizing, but that may mean you don’t respect the others’ emotions and all you care about is yourself.    5    After all, they were hurt and it would take them a while to recover.

A.Ask for an apology if necessary.
B.Don’t make excuses or blame the victim.
C.Say sorry first if both parties are at fault.
D.So you have to be truly willing to apologize.
E.You should make sure your words are acceptable.
F.So give them some time to come out of the pain after your apology.
G.You may have trouble finding the right way to send meaningful apologies.
【知识点】 方法/策略 社会关系

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