【推荐1】Directions: After reading the passage below, fill in the blanks to make the passage coherent and grammatically correct. For the blanks with a given word, fill in each blank with the proper form of the given word; for the other blanks, use one word that best fits each blank.

How to deal with Whiners(抱怨不停的人)?

There are always some people radiating negativity in the work place. For them, the temperature is never right, the boss is always a fool, the canteen food is awful, and they     1     (treat) unfairly.

Career experts say such habitual complainers are highly contagious(会蔓延的) ,     2     attitude can easily affect an entire team in a company. “While some complaints might be reasonable,     3     are taken from thin air. You need to see between these different types and adopt the right strategy towards each,” said Li Ming, HR manager at Wal-Mart (China).

It is especially hard to deal with complaints at work     4     you can’t just walk away or put your colleagues’ words out of mind. If you do, it will hurt your co-workers and you might be isolated. In a team-based company you belong to a group and need to behave accordingly. But don’t show too much sympathy. Listening passively to others’ complaints could damage your image and give others the impression     5     you agree with them. “Listen to the whiners actively,” said HR Li. “Help them find a solution, or see     6     there are ways to improve the situation.”

Zhai Min, 24, a software engineer at Kingdee International Software Group in Shenzhen, found that 3 elderly workers liked to complain about everything, from     7     (extend) working hours to cheap hotels on business trips. “I let them talk about their opinions,” she said, “They feel better when     8     (tell) someone how they want things to be.”

But listening actively is far from enough. Wang Dianxue, 27, is an Internet engineer at Beijing Push Marcom Group. His co-workers always complain that their computer systems are not working properly. “I ask about the specifics and work together with them     9     (fix) everything technically.” he said.

HR managers believe that when staffs complain, it is more a matter of recognition than an actual problem. “The real problem is that the whiners don’t feel they are being taken seriously,” said Xu Jun, HR manager at Guangqi Honda Automobile Co., Ltd. “     10     (give) them advice or perspectives attentively and the problem will usually disappear.”

【推荐2】Make Your Home a Safer Place

You probably think that your home is the one place where you are safe. That’s what I thought until last week. Now I know our flat is full of accidents waiting       1     (happen). Next month, we’ll look     2     my niece and nephew while their parents go away for     3     short break. We will ask them to come and make sure that everything is     4     (total) OK. All of us will get a few     5     ( surprise).

We start in the spare bedroom, in.     6     the children will sleep. Everybody knows you shouldn’t put children’s beds under a window in case a child     7     (try) to climb out. Next is the bathroom. We keep our medicines on a shelf above the washbasin. Never leave medicines where children can find     8     (they). They might think they are sweets. Finally, the kitchen. This is the most     9     (danger) room in the house. Knives should     10     (keep) in drawers which children can’t reach, and all cleaning liquids in high cupboards. So we have three weeks to make our house safe. It’s not difficult, once you know how to do.

【推荐3】阅读下面短文，在空白处填入1个适当的单词或括号内单词的正确形式。

Today，it is not rare that people may lose their jobs，so it is perhaps the time to consider the experience of unemployment. What are the first feelings？ Well，    1     （lose）a job，or not being able to find one，almost always causes sadness.

If you've lost a job，the first feeling is often that of    2    （disappoint）. The days seem    3    （be）getting longer and the time becomes     4    （hard）to fill in. Some people may     5    （have）difficulty in sleeping and eating. They feel depressed，often isolated and lonely. Others may lose confidence in themselves. They are no longer certain about     6    （they）own feelings. Despite all these problems，unemployment may bring good feelings，too. It's nice to be able to lie in bed in the morning，spend more time    7     your family and relatives，and have more time to think. It can be a chance for a fresh start. You can use the time to consider    8     you really want to get from life and how you can get it. Also you can use the time to plan how to find     9     new job，learn a new skill，or see if you can run your own business and become a success.     10    （possible），a new and better job is already waiting for you.