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题型:阅读理解-阅读单选 难度:0.15 引用次数:864 题号:8940001

Communication technologies are far from equal when it comes to conveying the truth. The first study to compare honesty across a range of communication media has found that people are twice as likely to tell lies in phone conversations as they are in emails. The fact that emails are automatically recorded — and can come back to haunt (困扰) you — appears to be the key to the finding.

Jeff Hancock of Cornell University in Ithaca, New York, asked 80 students to keep a communication diary for a week. In it they noted the number of conversations or email exchanges they had lasting more than 10 minutes, and confessed to how many lies they told. Hancock then worked out the number of lies per conversation for each medium. He found that lies made up 14 per cent of emails, 21 per cent of instant messages, 27 per cent of face-to-face interactions and an astonishing 37 per cent: of phone calls.

His results to be presented at the conference on human-computer interaction in Vienna, Austria, in April, have surprised psychologists. Some expected emailers to be the biggest liars, reasoning that because deception makes people uncomfortable, the detachment (非直接接触) of emailing would make it easier to lie. Others expected people to lie more in face-to-face exchanges because we are most practiced at that form of communication.

But Hancock says it is also crucial whether a conversation is being recorded and could be reread, and whether it occurs in real time. People appear to be afraid to lie when they know the communication could later be used to hold them to account, he says. This is why fewer lies appear in email than on the phone.

People are also more likely to lie in real time—in an instant message or phone call, say— than if they have time to think of a response, says Hancock. He found many lies are spontaneous (脱口而出的) responses to an unexpected demand, such as: “Do you like my dress?”

Hancock hopes his research will help companies work out the best ways for their employees to communicate. For instance, the phone might be the best medium for sales where employees are encouraged to stretch the truth. But, given his result, work assessment where honesty is a priority, might be best done using email.

1. What does the phrase “to stretch the truth” in the last paragraph mean?
A.to tell the truthB.to understate something
C.to overestimate somethingD.to deceive people
2. Why are people more honest when using email?
A.Because it takes more time to think than to speak.
B.Because lies in emails may do harm to their credit.
C.Because of the detachment of emailing.
D.Because they are practiced to be more honest in emailing.
3. Which of the following is contrary to people’s common beliefs?
A.Emails contain more lies than other communication media.
B.Face-to-face communication contains more lies.
C.Face-to-face communication contains more lies because it is not recorded.
D.Deception makes people uncomfortable, which reduces mistakes in phone calls.
4. What is Hancocks’ tips for communication?
A.Honesty is always the best policy.
B.Employees should choose suitable media for different communication purposes.
C.If honesty is important, employees should choose face-to-face talk.
D.Employees should be honest with their clients, their bosses and their rivals.
2019·上海·模拟预测 查看更多[2]

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【推荐1】People size you up in seconds, but what exactly are they evaluating(评价)? Harvard Business School professor Amy Cuddy has been studying first impressions alongside fellow psychologists Susan Fiske and Peter Glick for more than 15 years, and has discovered patterns in these interactions(互动). In her new book, “Presence”, Cuddy says people quickly answer two questions when they first meet you: Can I trust this person? Can I respect this person?

Psychologists refer to these factors as warmth and competence(胜任) respectively, and ideally you want to be considered as having both. Interestingly, Cuddy says that most people, especially in a professional environment, believe that competence is the foremost factor. After all, they want to prove that they are smart and talented enough to qualify your business.

But in fact warmth, or trustworthiness, is the most important factor in how people evaluate you. “From an evolutionary view,” Cuddy says, “it is more important to our survival to know whether a person deserves our trust.” It makes sense when you consider that in cavemen days it was more important to figure out if your fellow man was going to kill you and steal all your possessions than if he was competent enough to build a good fire.

Cuddy’s new book explores how to feel more confident. While competence is highly valued, Cuddy says it is evaluated only after trust is established. And focusing too much on displaying your strength can backfire(产生事与愿违的不良后 果). Cuddy says MBA interns(实习生) are often so concerned about coming across as smart and competent that it can lead them to skip social events, not ask for help, and generally come off as unapproachable.

These overachievers are in for a rude awakening when they don’t get the job offer because nobody got to know and trust them as people. “If someone you’re trying to influence doesn’t trust you, you’re not going to get very far; in fact, you might even cause doubt because you come across as manipulative(会 摆布人的),” Cuddy says. “A warm, trustworthy person who is also competent gains admiration, but only after you’ve established trust does your strength become a gift rather than a threat.”

1. What does the passage mainly tell about?
A.People judge you on your look and mind at first sight.
B.People judge you on your presence at first sight.
C.People judge you on your interaction at first sight.
D.People judge you on your warmth and competence initially.
2. The underlined word “foremost” can be replaced by .
A.very valuableB.changing
C.extremely importantD.accessible
3. Why does Cuddy refer to cavemen days?
A.To stress the importance of survival.
B.To show the hardship of ancient times.
C.To stress the importance of trust.
D.To tell us the importance of ability.
4. According to the passage, Amy Cuddy .
A.thinks highly of confidence
B.lays trust on the basic position
C.has a negative attitude to overachievers
D.says people who want to influence others are approachable
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【推荐2】One of the features of a successful business is its ability to employ creativity to constantly push into new territory. Without growth and innovation, businesses eventually fade away. Those with staying power, however, have mastered an often-overlooked factor that allows them to focus on the future clearly: empathy (共情). While that may surprise many, I am certain that the ability to connect with and relate to others—empathy in its purest form—is the force that moves businesses forward.

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1. In the author’s opinion, if a company wants to achieve success, it must ________.
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2. It can be inferred from the passage that _________.
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C.competition rarely exists in traditional workplaces
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A.The boss is too occupied to realize that his employees’ income is below the average.
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C.The principal promises flexible working hours after the school moves to the countryside.
D.The factory director insists on increasing the output despite the declining market demand.
4. What can be the best title of this passage?
A.Empathy and Business SuccessB.The Formation of Empathy
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【推荐3】Not too many decades ago it seemed “obvious” both to the general public and to sociologists that modern society has changed people’s natural relations, loosened their responsibilities to kin (亲戚) and neighbors, and substituted in their place superficial relationships with passing acquaintances. However, in recent years a growing body of research   has revealed that the “obvious” is not true. It seems that if you are a city resident, you typically know a smaller proportion of your neighbors than you do if you are a resident of a smaller community. But, for the most part, this fact has few significant consequences. It does not necessarily follow that if you know few of your neighbors you will know no one else.

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