1 . I have worked as a keeper at the National Zoo, Paris for 11 years. Spot and Stripe are the first tiger cubs that have ever been born here. Globally, a third of Sumatran cubs in zoos don't make it to adulthood, so I decided to give them round-the-clock care at home.

I've got two children—the younger one, Kynan, was extremely happy about the tigers arriving - but all of us really looked forward to being part of their lives and watching them grow. I wasn't worried about bringing them into my home with my wife and kids. These were cubs. They weighed about 2.5 kg and were so small that there was absolutely no risk.

As they grew more mobile, we let them move freely around the house during the day, but when we were asleep we had to contain them in a large room, otherwise they'd get up to mischief. We'd come down in the morning to find they'd turned the room upside down, and left it looking like a zoo.

Things quickly got very intense due to the huge amount of energy required to look after them. There were some tough times and I just felt extremely tired. I was grateful that my family was there to help. We had to have a bit of a production line going, making up “tiger milk”, washing baby bottles, and cleaning the floors.

When Spot and Stripe were four months old, they were learning how to open doors and jump fences, and we knew it really was time for them to go. It was hard for us to finally part with them. For the first few days, Kynan was always a bit disappointed that the cubs weren't there.

I'm not sad about it. I'm hands-on with them every day at the zoo, and I do look back very fondly on the time that we had them.

2 . How long have you been going to the same hairdresser or barber? It’s a question that gets us thinking about the unique friendship we _______ with our stylists over the years.

You have confidence in each other. You have a laugh together and regularly _______ each other’s news. Plus they try to make you look and feel your best. That’s a(n) _______ not only for a great friendship, but also for the perfect relationship with your hairdresser. When you find a good barber, it’s something to _______.

Many people have _______ experiences with their hairdressers. I’ve had my hair cut by Claire Miller for more than 15 years. She’s taken me through all kinds of _______, and she’s helped me find a totally new look now during the post-chemotherapy (化疗后) period with dyed blonde hair! _______ hairstyles, there have been communications about the joys and trials of motherhood, the _______ of health problems and changes in our careers and lives — the stuff of 15 years that we have _______ in the three salons Claire has worked in.

While she cut my hair recently, we chatted about that special __________ that forms between hairdressers and their clients. “You hear so many stories from them, and sometimes you feel like a counselor __________ a hairdresser. You assess their needs, and you know how to react to them,”says Claire.

For Claire, the customer interaction is something she loves about the job and that she has __________ developed throughout her working life. “It’s about being human and __________ about people. A lot of my clients are my friends and like family now. It’s my __________ to cut their hair, making them look and feel good, but I also want them to feel __________ by the experience,” laughs Claire.

7 . Thanks to in-depth reporting by the Wall Street Journal, we now know that Facebook has long been aware its product Instagram has harmful effects on the mental health of many adolescent users. Young girls, in particular, struggle with their body image thanks to a constant stream of photos and videos showing beautiful bodies that users don’t think they can attain.

While the information the Journal covered is essential and instructive, it does not tell the whole story. Deep down, this is not an Instagram problem; it’s a people problem. Understanding that distinction can make the difference between a failed attempt to contain a teen’s interest in an addictive app and successfully addressing the underlying problem leading to mental distress induced (诱发) by Instagram.

Critics were quick to shame Facebook for sitting on the data and not releasing it to researchers or academics who asked for it. Others criticize the social media giant for not using the research to create a safer experience for its teen users. The anger, while understandable, is misplaced.

While I’m reluctant to defend Facebook, I’m not sure it’s reasonable to blame the company for withholding data that would hurt its business. Have you ever binge-watched (狂看) a Netflix series? I assure you it wasn’t a healthy endeavor. You were in active, likely did nothing productive, mindlessly snacked and didn’t go outside for fresh air. It is an objectively harmful use of time to stare at a TV or laptop for a full weekend. Should we respond by shaming Netflix for not alerting us to how damaging an addictive product can be?

While it’s reasonable to say Instagram makes esteem issues worse, it strains credulity (夸张到难以置信) to believe it causes them in the first place. You create your own experiences on social media. For the most part, you choose which accounts to follow and engage. If you’re already vulnerable to insecurities and self-sabotage (自损) — as many teens are — you will find accounts to obsess over. And this isn’t a new phenomenon.

Before social media, there were similar issues fueling self-esteem issues. Whether the target be magazines, movies or television shows depicting difficult-to-attain bodies, there has been a relatively steady chorus (异口同声) of experts nothing the damage new media could cause young viewers.

Self-esteem issues have an underlying cause — one that’s independent of social media use. Instagram merely enhances those feelings because it provides infinitely more access to triggers than older forms of media. It’s more worthwhile to address those underlying factors rather than to attack Facebook.

8 . The older I get, the more I understand how my teachers have transformed my life.

On a recent Sunday afternoon, I went to see Mr. C at Roxbury Park in Beverly Hills. His love of life has not dimmed despite the fact that his legs no longer work like they used to. He visited some of his former students while he was in town. At Beverly Hills High School, Mr. C taught ancient history, coached football and golf, and risked his life teaching driver’s training on Saturday mornings from 1964 to 1988. The gray and hobbled students lined up one after another to thank their favorite teacher. One called him a rock star. Another was grateful for helping him when he couldn’t say so. It was a beautiful tribute, especially in these times of catastrophic teacher shortages.

Spending that Sunday in the park with Mr. C was nothing short of magic. It was a reminder of all that is promising and possible in public education, including a teacher whose rare emotional honesty could be appreciated and honored decades later. It also brought to mind Maya Angelou’s saying “People will forget what you said and did, but never forget how you make them feel.” He made me and others in the park feel heard and seen.

Mr. C changed my perception of myself. Rather than seeing myself as a loser cheerleader who couldn’t compete with the smart kids, I realized how much I loved learning. His history class was so interesting. In his classes about the Persians, Greeks, and Romans, extra credits can be earned for creativity. During earthquake drills, we counted on Mr. C to scream his head off in mock terror.

It should come as little surprise that I’d value the role of teachers in my life. Both of my parents taught; so did my siblings, aunts, uncles and cousins. I, too, have become a teacher and I try to follow in Mr. C’s footsteps. Some days, I fantasize what it would be like to go on a teacher tour, reaching out to my mentors to express my deep gratitude for all they’ve given me. Seeing Mr. C sparked that fantasy again. When I finally worked up my courage to thank him, knowing a floodgate of tears would open, he said to me with his typical modesty: “You were doing me more good than I was doing you.”

9 . Two years ago, I lost my wallet. I made the poor decision of keeping my identity card, my credit card, a large amount of money and other various things inside my_________. I worried about anyone who got my wallet would take_________from my bank account, and I was also _________that my identity card would be used to do something___________

About a week ___________, a police officer knocked on my door and_________my wallet. Someone handed it into_________! Much to my _________, they didn’t touch the money inside or anything. I felt so lucky that such a kind person___________my wallet and took time out of their day to try and give__________back to me.

After that, I decided that I wanted to do __________things for other people, hoping that they also could feel that way. I started to do small things to __________ people. They were small simple things, like holding the door open for others. When you make others feel __________, you will have a great day.

That’s why I__________everyone to do small nice things for others. Helping others is to help____________