2 . As a ski instructor for children, I work with all sorts of behavior challenges. Kids seem to mask _________ less effectively than adults, so it’s _________ to see when they are cold, scared, or just not having fun. On one occasion, I was working with a group of _________ when one of them started to act out. He began spitting rude remarks and _________ instructions. After five years of working in this environment, I recognized that his _________ were not being met. Did he deserve _________ if he was not being kind himself? Maybe. So, I took him aside and tried a(n)_________.

I showered him with every ounce of _________ I could. I reassured (使安心)him and smiled when his skis responded effectively to his movements. I _________ him when he fell. As the class weaved through trees, I saw his __________ grow. By the bottom, he was smiling as well. He quietly apologized for being __________ and thanked me for being his teacher.

Although this is an oversimplified example of kindness and behavioral psychology I know little about, I learned something that day: Kindness __________. I often think that we are still like kids as adults. We’re just better at __________ our unpleasant feelings. But our inner child needs healing and security. And when someone offers a hug after a long day, souls can be __________. So, whether they __________ it or not, be kind.

4 . There is no way they just drove into that water, thought Evans. The 16-year-old was ________ with friends in a parking area under a highway when a car with three teenage girls inside went into the ________. It came to rest some 20 feet from land, then sank. The driver, Evans would learn, had blindly followed wrong ________ from her GPS.

It was around 2:30 a.m. by the time Evans and his friends got to the river’s edge. In the darkness, they could ________ make out the girls holding the roof tight, the only part of the car still above water. But he could   ________ screaming.

Evans ripped off his shirt and shoes, threw his phone away then dived into the water. He helped the first girl he saw and, keeping her ________ above the water, led her ashore. Just then, police officer Garry had arrived. He dived into the river to help another of the girls. But halfway back to shore, she ________ and went underwater, ________ Garry down with her. Evans jumped back into the water and helped them until they could ________. “If he hadn’t been there, who knows?” the police told the Washington Post.

There was still one girl who could not swim in the water. She was swallowing water, struggling to stay afloat with ________. “I just knew my last ________ was coming,” the girl said. “My mind said, you are slowly losing yourself.” She began to go under. Suddenly, Evans ________ me.”       

The three girls and officer were taken to the hospital and ________. They’re ________ because Evans risked his life to save them. 2 days later, Evans was ________ for his brave action by Mayor Billy.

8 . Every fast-food employee knows that the drive-through window is the worst position. It was a freezing afternoon. Drivers _________ to stand outside in the cold and scream their orders into a speaker box. In such cases, most customers tend to take out their _________ on the employees. This woman was a(n) _________.

“I`ll get the next car’s order as well,” she said as she came up to the window to pay. She _________ outside, gathering snowflakes on her hair and eyelashes. “You can’t take their drinks,” I said, confused and tired. The lady laughed, her cheeks turning red with _________. “No, but I’ll buy them,” she said. “_________ it forward and all that.”

Completely shocked, I _________ her as requested, and when the next customer arrived at the window I _________ what had just happened. His facial expression changed like a chain of photographs on a slideshow—first _________ to be out in the cold, then surprised at the random act of ____________ and finally, delighted by his luck. “I suppose I’ll pay for the next order then,” he replied, nodding and waving at the ____________ driver behind him. He handed over the cash and received his pre-paid ____________.

The trend ____________ throughout the entire rush hour. Customers stood at my window emptying a handful of change to buy coffee for a complete ____________. Actually, it only takes one customer, one person, to change the entire flow of traffic. It only takes one moment, one smile, to ____________ even the coldest days.

9 . Over the weekend, a ________ damaged houses, roads, and bridges, leaving many people nowhere to go. The powerful flood damaged Hagan’s bridge, leaving him and his wife ________ from the community. He turned to social media but never ________ he would receive a call from his grandson’s coach Ryan Jesop. “The Hagans have done so much for this area, so it was a(n) ________ decision to help,” Jesop said.

The Switzerland County football coach drew up a plan telling his team to build a new bridge ________ the old broken one. Hagan received a(n) ________ that a team would be at his house Monday at 9 a.m. to work. “People I’d never seen before were walking down my driveway to help us,” Hagan said, “It was ________ and brought tears to my eyes.”

________, the steel frame base structure (钢架基础结构) of the bridge wasn’t damaged by the flooding. Dozens of people went to the bridge and ________ the old one plank (木板) by plank. Then the team built it back up by ________ an assembly line (流水线). “The ________ of our team is to help them through teamwork ,” student Linebacker Gabriel Rose said. The team ________ the project in only a few hours. “They were here at nine o’clock, and I looked at my ________ when it was done and it was 11:45.” Hagan said. The Hagans now reconnected with their ________ thanks to their grandson’s football team. As for Coach Jesop, he is chalking it up as the biggest ________ of the season.

10 . Eddie McCarthy was watching the local TV news when he suddenly saw a _______ face on the screen: Roman, one of his high school math students, His parents were _______ looking for a live kidney (肾) donor for him. McCarthy decided he would get a blood test to see if he might be a_______ match.

Roman’s kidney s were failing, and he would likely have to wait three to five years for a donor kidney, _______ more than 92,000 people were on the waiting list.

Roman’s mother said, “Every birthday was bittersweet, knowing that Roman was getting closer to _______ a kidney transplant (移植).” His parents began an all-out _______ for a living donor two years ago.

Then in February, their _______came after McCarthy saw them on the local news. McCarthy got a blood test at a local clinic and _______that his blood type was O positive like Roman’s. He soon did more tests. At the end of June, he _______news that he would be a great donor match for Roman.

When the hospital ________ in June that the operation would be performed, Roman's parents began to shed tears.

Roman’s transplant went smoothly, and he was pretty much back to being a ________ 15-year-old kid. His parents’ friends ________ a GoFundMe account for him to help pay the expense.

“Everyone in our family will forever be ________ for what the donor did,” Roman's mother said. “We hope that McCarthy’s ________ will give hope to others who are ________ what we did, and that they’ll also find donors.”