1 . An apology tells someone that we’re sorry for the hurt we caused — even if we didn’t do it on purpose. It’s a way of saying we’re aware of what we did and we’ll try to do better in future.

    1    . Sometimes we hurt people’s feelings without wanting to. Sometimes, we do it on purpose and feel bad later on. So we apologize.

Apologies are one of the tools that we use to get along better with other people. Saying that you’re sorry is more than just words.     2    . Apologizing shows you can understand the other person’s feelings as if they were your own. What’s more, after apologizing, you might feel a little better. The other person probably will, too.     3    , you can feel good because you are trying to make things right again.

Everyone needs to apologize when they do something wrong. For example, if someone is irritated because of something you did, you need to apologize. If you say something that hurts someone, even if you don’t mean it, then you should apologize.     4    .

When someone apologizes to you, you may welcome it and be ready to forgive.     5    . If a person keeps hurting you and apologizing without making an effort to change, you might not want to hang out with that person anymore. However, it’s always good to accept an apology.