1. What disaster hit Nah a yesterday?
A.A typhoon. | B.A snowstorm. | C.An earthquake. |
A.700. | B.500. | C.160. |
A.Her schoolmate. | B.Her father. | C.The police. |
A.Music. | B.Sports. | C.Weather. |
1. What are the speakers talking about?
A.A dance party. | B.A concert. | C.A weekend plan. |
A.Watch TV at home. | B.Go to the Latin club. | C.Play in a Brazilian band. |
A.He dislikes the music. |
B.It is always too crowded. |
C.The food is too expensive. |
A.She can’t understand Latin. |
B.She doesn’t like Latin music. |
C.She doesn’t know Latin dance. |
come across, look down upon, build up, carry on, catch sight of, rid...of, thanks to |
2. A deep breath and a balanced mind will help (to)
3. We must
4. He spoke for a long time, but his meaning did not
5. Suddenly, I
Taking part in a language exchange can be
Ask yourself
Before each meeting, prepare some questions on a topic of your choice. That
6 . You may think that someone whose loved one has just one lung would be clinging to masks to protect themselves from COVID-19. But Dennis, with his one-lung wife, actually
Dennis became aware through the news that the first responders were
After hearing about this act of
A.threw | B.donated | C.limited | D.returned |
A.profitable | B.controversial | C.ambitious | D.selfless |
A.persuading | B.educating | C.requesting | D.encouraging |
A.moved | B.shocked | C.frightened | D.annoyed |
A.conservation | B.inspiration | C.consultation | D.determination |
A.insisting | B.concentrating | C.living | D.relying |
A.struggles | B.attempts | C.shortages | D.illnesses |
A.suggestion | B.act | C.chance | D.pension |
A.unwell | B.invisible | C.innocent | D.injured |
A.effortlessness | B.politeness | C.forgiveness | D.kindness |
A.honoring | B.approaching | C.financing | D.tolerating |
A.attend | B.expose | C.leave | D.explore |
A.competing | B.graduating | C.joining | D.applying |
A.wealthy | B.sympathetic | C.optimistic | D.occupied |
A.decided | B.complained | C.denied | D.imagined |
7 . Online shopping has changed retail (零售) forever. Most of us wouldn’t know what to do without it. But the e-commerce revolution seems to have missed an industry—groceries. Why aren’t we making our most important shopping trip easier?
The issue isn’t so much that grocers don’t want to be creative. Until recently, many grocers couldn’t afford the technology to support an e-commerce platform. But times are changing, and stores are adapting to meet increasing customer needs by adopting a unified commerce approach.
Grocery shopping is a tiring process and one that most people prefer to do as quickly as possible. However, the current state of online grocery shopping is not quite user-friendly. Maybe it’s because consumers like to touch and feel the fresh produce they’re purchasing. Maybe it’s because grocery e-commerce lacks features that clothing and other industries’ websites have—such as the ability to identify the closest store, an accurate inventory (库存), and the ability to manage large basket sizes.
E-commerce platforms can be expensive and hard to set up for grocers, but the industry is changing, and grocers need to get ready to stay competitive. The key to any successful shopping experience is a 360-view of the customer. Grocers need to invest in solutions that can gather customer information from multiple sales channels, online and off, and bring it together into one platform. Retailers should be trying their best to make shopping possible on different devices—simplifying the journey to help shoppers find what they need more easily.
Part of the reason that unified grocery commerce hasn’t taken off just yet is the fact that stores are not set up to serve different types of shoppers at once. Who is responsible for handling online orders? Should store associates put in-store shoppers or online ones first? It can get confusing for employees and customers alike. There is also the cost associated with adopting new technology in-store, such as creating apps to scan products, the ability to find the right shelf using the product locator and more.
According to Salesforce, the average retailer uses 39 different systems to manage the customer relationship. The key will be finding a way to combine these systems and analyze customer data to best serve customer needs.
1. What does the author say about grocers?A.They find it unrealistic to be creative. |
B.They have no money to get essential technology. |
C.They have no clear idea of customer needs. |
D.They are unaware of technological changes. |
A.Customers can’t buy fresh produce. |
B.Customers aren’t friendly in many cases. |
C.Customers can’t have quality experiences. |
D.Customers aren’t able to buy small-sized items. |
A.Have a competitive spirit at all times. |
B.Gather information on customers’ daily journeys. |
C.Turn multiple sales channels into one simple channel. |
D.Make their services accessible to people using various devices. |
A.Not enough space for more shelves. |
B.Failure to handle orders online and off at the same time. |
C.Employees’ limited knowledge of new technology. |
D.Difficulty in putting online shoppers above in-store ones. |
8 . We all have heard terrible stories about taking children out on holiday---everything from unfriendly hotels to boring activities. Luckily, this is not likely to be a problem here in Thailand. Now allow me to suggest some special activities to you.
Phuket Aquarium
This has to be an exciting visit for kids of any age. It provides different exhibitions and kids can learn a lot about Southeast Asian freshwater and wildlife. There, you will find a map which can take you to the door, or you can follow the signs to Cape Panwa. Call 0876933965 or go to www.phuketaquarium.org.
Sailing
Phuket Yacht Club offers a Junior Sailing Program on the first three Sundays of every month. To get there from Phuket City, you can follow the Chao Fa East road, turn left at the Aquarium sign and follow the Novotel Cape Panwa signs. If you drive please park your car on the roadside and walk down. Call 0852159185 or e-mail phuketyachtclub@gmail.com.
Phuket Zoo
It’s set in tropical gardens shaded by big trees. The zoo has a large number of workers who can speak several languages. They are happy to answer “why” questions of everyone. If you get hungry on the tour, there are different foods for you, but you must pay for them. For more information, go to www. phuketzoo. com.
Whitewater Rafting
As a small island, Phuket has no rivers, but after a two-hour drive, you can arrive at neighboring Phang Nga Province, where you can enjoy great fun. Go to the whitewater rafting link on www.phuket.net.
1. What can we learn about Phuket Aquarium?A.It offers visitors freshwater. |
B.It gives out maps of Cape Panwa. |
C.It teaches kids something about animals. |
D.It only provides exhibitions for small kids. |
A.every Sunday | B.the first three Sundays of every month |
C.any day they like | D.the fourth Sunday of every month |
A.like to ask visitors questions | B.come from different countries |
C.can cook different foods for visitors | D.can communicate with visitors well |
1. What’s the talk mainly about?
A.A history of electronics. |
B.Hearing loss caused by loud music. |
C.Different ways to listen to music. |
A.Over 150. | B.About 120. | C.Around 300. |
A.Only students. | B.Only adults. | C.Both students and adults. |
A.It happens very quickly. |
B.It will last throughout your life. |
C.It is caused by noise below level 90. |
1. How did the woman get the computer?
A.She ordered it. | B.She borrowed it. | C.She got it as a gift. |
A.The size. | B.The price. | C.The color. |
A.She talked with a friend. |
B.She worked on her resume. |
C.She looked for a job there. |
A.She dislikes the noise. | B.She ignores the noise. | C.She is inspired by the noise. |