1 . Have you ever wondered about the significance of emotions in our life?     1    In order to grow and be better than before, you must learn to be emotionally intelligent. Let’s explore some powerful strategies to help you become emotionally mature!

Try using “I” statements.

Whenever your feelings are disrupted or you get hurt, it is good to tell others how you really feel.     2     You need to tell others how you feel about the situation but do so in a non-aggressive way. The best way to do this is by using “I” statements instead of “You” statements. Here is an example: “I feel miserable and heartbroken”. You should use this statement instead of, “You make me feel miserable and heartbroken”.

    3    

In some situations, your loved ones could be hurting you through their words or their actions, and you could also be wrong. You must not let negative thoughts question your judgment. What happens in more than 70% of situations is that we let negative thoughts take hold of us, which is completely wrong. Whenever the other person is behaving in an upsetting manner, ask yourself if you have done anything to make them feel like that.

Take responsibility for your actions.

Just like your words, you need to take full responsibility for your actions. If you don’t own whatever you say or do, how can you become emotionally strong? Many people make silly excuses and don’t take responsibility for their actions, and that is where they hurt others and themselves. If you have made a mistake and hurt others in the process, apologize immediately.     4    

Avoid negative people.

    5     If you are surrounded by happy and motivated people, you will always be happy. If you are surrounded by negative people that only bring others down then you will always feel miserable. In order to be emotionally intelligent, you must have a good and supporting company by your side.

A．Always question your thoughts.

B．Pay attention to emotional value.

C．It won’t bring your self-respect down.

D．You are known by the company you keep.

E．Emotions play a critical part in our lives.

F．Taking care of yourself should be prioritized over anything else.

G．Masking your feelings or trying to be emotionless will only harm you.

2 . How to talk to your child about current events

Nowadays, exposure to worldwide events is easily accessible.     1    . Providing a safe, calming space to open a conversation with your child can help ensure that they are getting accurate information, and allows them to talk about the many fearful and upsetting emotions they may be feeling. The following tips may help you when discussing current events with your child.

Educate yourself before speaking to your child

    2     By understanding what is happening, you will be able to offer simple, clear, and appropriate knowledge to your child in a way that also addresses any misconceptions they may have.

    3    

Give your child a chance to voice what they believe has happened and why. This will allow you to listen for any misinformation, address areas needing clarification, and hear what concerns or fears your child is currently processing.

Ask questions, and encourage your child to ask too

It’s important that you allow your child to absorb the information you’re giving them and give them time to respond. Asking your child questions about how the event made them feel can give your child the opportunity to talk about their emotions without your influence.     4    .This will encourage them to speak freely about their concerns without judgement, while establishing trust for future conversations.

Share your feelings and experiences

It is often helpful to share your own feelings and responses surrounding the events. If you have experienced discrimination, discuss that experience, how it made you feel, and what you did to overcome it.     5    .

A．Ask your child what they know

B．Look at current events together

C．Additionally, allow your child to raise questions

D．For this reason, it’s important to use language your child understands

E．This can give them confidence that they will get through these feelings and fears

F．Before speaking with your child, try to ensure that you have accurate information

G．Children can see and hear about current events from the media without any difficulty

3 . How to Handle an Argument with Your Family Members

We’ve all been there. A relaxed evening with our family members. A lot of laughing. And then, as if someone had sat on the TV remote and changed the channel, the mood shifts. No more warmth. Suddenly there’s shouting, a ping-pong of accusations(指责), deadly stares, and hostility(敌意) streaming from eyes like red laser pointers. Having a conflict with your family members is frustrating, and you may feel sad and depressed.     1    

Do remember that as much as it might feel this way, you’re not in a court of law with your family members.     2     .It is to restore kindness and connection. Think of it this way —if somebody wins, both parties lose.

Do try to be an advocate of others’ feelings.     3     try to stand in the shoes of your family members. Try to understand their immature ways.

    4     .This might frighten your family members, making them feel accused and in turn, act defensively. Example: “I was on the phone with my sister and then suddenly you started acting like crazy out of the blue.” Talk about the way you felt instead. Example: “I was on the phone with my sister and then I suddenly felt scared when I saw you looking at me like I was in trouble.”

Don’t try to explain yourself. You often want to explain yourself when having conflicts with your family members, but you don’t have time. You’re being cut off and attacked again.     5     .The more you talk, the less your family members seem to understand and the further away you get from an agreement.

A．If you are looking for a new relationship

B．Don’t attempt to prove yourself in the face of your loved ones

C．The point of an argument isn’t to prove the others guilty or to win

D．Rather than going in circles about what you think and how you feel

E．Each accusation strikes deeper and deeper into your sense of justice

F．Don’t talk about what happened as though you’re simply stating the facts

G．Here are the do’s and don’ts when you are arguing with your family members

4 . The workplace can be a perfect breeding-ground for “Misergonia”,also called desk rage (愤怒). It's a condition in which a series of noises and disorders cause people distress.

Sounds are often the trigger for Misergonia. The routine fire-alarm test is a case in point.“Attention please, attention please,” shouts a voice that is impossible to ignore.    1    For example, every office has its share of keyboard thumpers-people whose goal seems to be not producing a document but destroying the equipment.

    2    “This is a point that has already been made,” is how weirdly large numbers of people start to make a point. Why not just say "I don't value your time?"

Small IT failures are a fact of office life, but they can still be soul-destroying. The printer just doesn’t work.    3    Your cursor(光标)is just there, but when you move your mouse towards it, nothing happens.“Either your cursor is in a coma or the battery has run out,” offers up a colleague helpfully. Someone else fills the gap.“This is a point that has already been made.”they begin.

    4    It starts innocently enough, with someone asking for help with a problem. In come one or two replies, and then suddenly, a shower, as if nothing else mattered other than answering this one question. There are replies to replies, and replies to replies to replies. Everyone seems to be enjoying themselves hugely, but there is always a silent, suffering group.

Individual workers have their own triggers. There is no cure for Misergonia. The workplace is a collection of people keeping in touch in different ways. Their habits and noises turn into something familiar for some colleagues but annoying for others.    5    

A．You'd better ask them for help.

B．And then there is the reply-all email.

C．Other noises are not so loud but just as annoying.

D．Or the mouse that gives up at just the wrong moment.

E．Nowadays, the computer has become an essential tool.

F．The only release is to try to be understanding and get used to it.

G．Verbal phrases(口头禅)are another headache for Misergonia sufferers.

5 . Psychological First Aid

Psychological first aid can be an excellent tool to relieve mental health struggles. In this article, we’ll explore the definition, significance, and usage of it.

·What is psychological first aid?

In terms of its definition, experts from the University of Glasgow describe psychological first aid (PFA) as something that can be used to support people who have experienced disasters or other crises.     1    

    2     It also should consider their basic needs, including sleep, food and the like.

·Why is mental health first aid important

Mental health first aid can be a crucial tool to ensure that people are able to cope with difficult experiences and build resilience (承受力).     3     PFA can help people to grow and develop despite having faced obstacles to strengthen resilience.

PFA enhances resilience by offering constant support, which will surely increase perceived (感知) capacity to deal with a difficult situation, and improve willingness to accept support and assistance from others.

·    4    

While PFA can be used to offer support to anyone who has painful experiences, there are certain circumstances that can arise where it can be particularly useful.

In some of these situations, people having experienced a lot of disasters, will need professional help from consultants because they suffer from serious mental problems.     5     This might be losing personal belongings, having to move to a new country, leaving family members, or witnessing violence.

A．What can psychological first aid be used for?

B．How can you practise mental health first aid for others?

C．It is a kind of ability to recover after experiencing difficulties.

D．There are many people with mental health problems in the world.

E．It provides a framework, employed to offer support in a respected way.

F．For those without severe mental issues, it can help them to handle struggling things.

G．Apart from it, the experts further say that PFA is considerate and supportive assistance for depressed people.

6 . Two managers in the same organization were coming into conflict when having disagreements in their work. After thinking about a particularly troubling issue throughout the night, the first manager wrote a letter to the other one, outlining his thoughts as reasonably as possible. He gave it to the other person and asked him to read it later and suggested that after working through their anger, they discuss it again.

The following day the first manager stopped by the office of the other and asked how it would go. The second one admitted that he was very upset at first, but after thinking it over he realized that most of their disagreements were for a lack of understanding. He stated that he felt if they could discuss it without losing their tempers, they could work things out. That is exactly what they did later and got the issue settled with flying colors (成功地).

American president Abraham Lincoln was known for writing two letters when he needed to communicate with someone else who had made him angry. He first wrote a letter that severely conveyed just what he thought. Then he tore up that letter and wrote a second one that was appropriate and reasonable, and sent the letter out.

Effective communication is the key to any relationship. When we allow ourselves to become emotional and react immediately to what we feel without thinking, emotions overwhelm (压倒) the situation and prevent true communication. Step back, think evaluate what happened or what was said, and ask to clarify questions if it is needed. Then, you can respond appropriately.

Don’t let overwhelming emotion control your life. Instead, choose to think and process internally whatever comes your way before externally responding. That is when you can communicate with others effectively and you will be able to keep good relationships with them.

1. What did the first manager do in his letter?

A．He expressed his general ideas reasonably.

B．He explained why the issue was troubling.

C．He apologized to the second manager sincerely.

D．He invited the second manager to discuss the issue.

2. What is the story of Lincoln intended to express?

A．Any great man can get angry.

B．Making plan B is necessary in work.

C．Writing letters was very popular in the past.

D．We should deal with matters after calming down.

3. What will reacting immediately without thinking probably lead to?

A．A bad first impression.	B．Ineffective communication.
C．The high chance of failure.	D．The breakdown of a relationship.

4. What should people do for better communication?

A．Learn to answer questions indirectly.	B．Avoid anger to keep good relationships.
C．Never be overwhelmed by your emotions.	D．Think reasonably before making a decision.

7 . No Time

With a broad smile on her lips, 15-year-old Sirin rushed to her mom to show off her new painting. But Mom spoke in an _______ tone, “No time, baby. Right now, I am busy with an important talk. Just wait for some time, OK?”

Holding her oil painting, she frowned(皱眉), and then _______ her dad. “Dad, see what I have done,” Sirin announced aloud in a thrilling _______. Her dad turned around while adjusting his tie, smiled at her, and showed his thumbs up! Immediately, Sirin replied _______ , “Dad, you haven’t seen it yet.”

“No time, baby. I will see it _______ .” He just patted her back lovingly, kissed her forehead, and rushed for his office.

Sirin was not a kid to be _______ with simple gesture or smile. She stood there for a few seconds, and then stormed off to her own bedroom. “Why is everybody so busy?” She _______ thousands of incidents that hurt her in pre-school, middle school and even in high school too! She assumed at least her own family members would give some values to her thoughts, but they were no _______. Unconsciously, her eyes were filled with tears.

When it was time for dinner, Sirin deliberately came late to join them. She kept silent and didn’t look at anyone, scratching the table mat with her nail. Her mom was _______ at the unusual behavior. Confused, she asked, “Honey, did I do anything wrong?”

Hearing this, Sirin could no longer ________ her anger. “Why is everybody so busy? I hate you!” she roared, grabbing the painting on the table and ________ it into pieces. So shocked was Mom that she rushed to hug Sirin and said “Baby, I am so sorry! I promise we will try our best to make it right.”

When back from school the next day, Sirin was ________ to see her beautifully-decorated painting on the wall. It was beautifully framed(装裱), ________ by the touching words: “We are so proud of you, our little angel!” On seeing it, Sirin burst out crying. Recalling her parents’ stress from work and daily life, she ________ her previous behavior. She looked up with watery eyes and apologized to her parents. In a family, it was proper attention and mutual(相互的) ________ that help build a strong bond.

1.

A．impatient

B．complex

C．ideal

D．contradictory

2.

A．argue for

B．search for

C．compete for

D．applied for

3.

A．voice

B．technique

C．accent

D．concept

4.

A．excitedly

B．sincerely

C．angrily

D．responsibly

5.

A．then

B．after

C．soon

D．later

6.

A．blessed

B．charged

C．pleased

D．associated

7.

A．avoided

B．recalled

C．kept

D．blamed

8.

A．suggestion

B．applications

C．expectation

D．exception

9.

A．puzzled

B．angry

C．disappointed

D．good

10.

A．ease

B．loose

C．control

D．shift

11.

A．wrapping

B．throwing

C．hitting

D．tearing

12.

A．surprised

B．frustrated

C．optimistic

D．interested

13.

A．adapted

B．consumed

C．defended

D．accompanied

14.

A．refused

B．regretted

C．anticipated

D．denied

15.

A．ambition

B．understanding

C．intervention

D．position

8 . 阅读下面的材料, 根据其内容和所给段落开头语续写两段, 使之构成一篇完整的短文。

After 22 years of marriage, I have discovered the secret to keep love alive in my relationship with my wife, Peggy. I started dating with another woman.

It was Peggy’s idea. One day she said to me, “Life is too short, you need to spend time with the people you love. You probably won’t believe me, but I know you love her and I think that if the two of you spend more time together, it will make us closer.”

The “other” woman my wife was encouraging me to date is my mother, a 72-year-old widow who has lived alone since my father died 20 years ago. Right after his death, I moved 2, 500 miles away to California and started my own life and career. When I moved back near my hometown six years ago, I promised myself that I would spend more time with Mom. But with the demands of my job and three kids, I never got around to seeing her much beyond family get-togethers and holidays.

Mom was surprised when I called and suggested the two of us go out to dinner.

“What’s wrong?” she asked.

“I thought it would be nice to spend some time with you,” I said. “Just the two of us.”

“I would like that a lot,” she said.

When I pulled into her driveway, she was waiting by the door with her coat on. Her hair was curled, and she was smiling. “I told my friends I was going out with my son, and they were all impressed. They can’t wait to hear about our evening,” Mom said.

注意：
1. 所续写短文的词数应为150左右;
2. 续写部分分为两段, 每段的开头语已为你写好：

Para 1: Minutes later, we arrived at a restaurant in the neighborhood.

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Para 2:“How was your date?” Peggy asked when I got home.

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

9 . Everyone gets angry. If you’re experiencing huge anger, though, it could be damaging your mental and physical health as well as your relationships with others. Uncontrolled anger can be potential problems, such as anger management issues or mental disorder.     1     To control your anger, you can try to take the following measures.

Take a break as soon as you recognize that you’re angry. You can take a break by stopping what you’re doing, getting away from what makes you annoyed or just take a deep breath.     2    

Visualize a happy place. If you still have a difficult time calming down, imagine yourself in a scene you find incredibly relaxing.     3     Focus on imagining every detail of this place: the light, the noises, the temperature, the weather, the smells. Keep thinking of your happy place until you feel completely immersed(浸没于) in it, and hang out there for a few minutes or until you feel calm.

Practice positive self-talk. Change the way that you think about something from negative to positive.     4     After you have given yourself a moment to calm down, “discuss” the situation with yourself in positive and relieving terms.

    5     Sometimes sharing your concerns with a close friend might help you vent(发泄) your anger. Clearly express what you want from the other person. If you just want to vent your anger, state at the beginning that you don’t want help or advice, just sympathy. If you’re looking for a solution, let the other person know.

A．Ask for the support of someone you trust.

B．Positive thinking can help you relieve your anger in a healthy way.

C．Keep exercising until you feel that you have regained control.

D．It could be any place that makes you feel at home and peaceful.

E．So it’s important to control your emotions and calm yourself down.

F．Remember that you do not have to respond to a situation immediately.

G．Getting away from what is upsetting you will make it easier to calm down.

10 . Earlier that evening, my mother called, telling me that my brother died in a car crash. I stumbled (跌跌撞撞地走) around the house _________ what to put into the suitcases. My husband, Larry, and I had been packing for moving to New Mexico. The house was in (a) total _________.

I tried to hold my tears. I _________ picked things up and put them down. I couldn't _________. What I'd heard on the phone echoed (回荡) through my head.

Larry phoned a few friends. _________, someone asked to speak to me. “If there is anything I can do, let me know.” “Thank you,” I replied. I didn't know what to _________.

The doorbell rang and I rose slowly for the door. It was Donna.

“I've come to clean your shoes,” she said. _________, I asked her to repeat. “When my father died, it took me _________ to get the shoes cleaned and shined for my father's _________,” she said. I hadn't even thought about shoes.

Shoes were gathered. Donna __________ herself on the floor and got to work. The love in the act __________ my tears. Watching her __________ on one task helped me pull my __________into order. Laundry first, I told myself. One by one, the jobs fell into place.

Now whenever I hear of an acquaintance's loss of a loved one, I think of one __________ task that suits that person's __________. If the person asks, “How did you know I needed that?” I'd reply, “Because someone did that.”

1.

A．forgetting

B．imagining

C．wondering

D．searching

2.

A．damage

B．failure

C．despair

D．mess

3.

A．aimlessly

B．helplessly

C．quickly

D．decisively

4.

A．hurry

B．decide

C．focus

D．move

5.

A．Constantly

B．Fortunately

C．Suddenly

D．Surprisingly

6.

A．call for

B．ask for

C．talk about

D．get across

7.

A．Touched

B．Shocked

C．Confused

D．Amused

8.

A．minutes

B．hours

C．weeks

D．decades

9.

A．satisfaction

B．funeral

C．smiles

D．wishes

10.

A．laid

B．stood

C．rested

D．settled

11.

A．released

B．held

C．stopped

D．caused

12.

A．keeping

B．concentrating

C．insisting

D．depending

13.

A．thoughts

B．rooms

C．sadness

D．luggage

14.

A．specific

B．normal

C．challenging

D．perfect

15.

A．idea

B．personality

C．identity

D．need