2 . Did you ever have to say “no” to somebody? Such as a classmate asking to have breakfast with you? New research suggests that, at least socially, a rejection shouldn’t include an —___________. In other words, saying you are sorry doesn’t make the person being rejected feel any better. ___________, it might make the rejected person feel worse. That is ___________.Many people consider it to be good manners to say they are sorry when they ___________ a request.

Gili Freedman is doing some related research at Dartmouth College. For her research, she asked over 1,000 people to respond to different ___________ of social rejection. In one instance, the researchers asked people for their ___________ after a person named Taylor asked to join a co-worker who went out to lunch every Friday. And Taylor was told “no”. But in some cases, the person rejecting Taylor ___________ an apology. In other cases, the people doing the rejection did not say they were ___________. People were asked how they would ___________ if they were being turned down, just as Taylor was. Most said they would be more ___________ by a rejection with an apology than a rejection without an apology.

Gili Freedman said the reason is that apologies make people feel like that the rejection was ___________ — even when they felt-like it was not okay. Rejection without an apology lets them express their feelings of ___________, hurt or anger more easily. Freedman also said that an apology often makes the person ___________ feel better — even as it makes the person being rejected feel worse.

However, her research deals only with ___________ communication. A business situation might be very ___________. “If a manager rejects a job interviewee or a boss must tell an employee that he or she is being fired from a job,” Freedman said, “reactions to apologies maybe another case.”

3 . A woman in her 20s from Aztec, New Mexico, went on a hiking trip in the Deer Park area along the Colorado Trail. She _______ off-path and didn’t follow the pathway. _______, she headed south along the Animas riverbank.

That’s when her worst _______ happened. She fell off along the mountain’s side while taking photos. She also broke her leg and was forced to spend two nights in the cold _______ without knowing how she could get out. Slowly but surely, she found a place where she could easily be _______ and started calling for help.

The Silverton Narrow Gauge Train was carrying people to appreciate the beautiful _______ of Silverton. One train _______   noticed a woman who was crying for help. She told the train conductor, who _______ asked for an emergency response team to _______ them in their rescue. The two train conductors, Nick and Kylah stopped the tour train and asked the passengers to wait as they ________ to rescue the woman. Nick got supplies and materials on the train to ________ the hiker’s broken leg. Kylah stayed with her and kept her ________ until the Silverton Medical Rescue Team arrived.

The woman was rescued and sent to ________. Luckily, aside from the broken leg, she ________ just fine. She thanked all the people involved, especially the train conductors. The ________ could have happened but for the train passenger who noticed her asking for help.

4 . On Dec.26, Gelinne was at home. Suddenly, his daughter cried “Look!” Gelinne looked up just in time to see a small ________ a few hundred yards away, losing ________.

As the plane disappeared behind the trees, Gelinne, a former ________, realized it would land in the creek. ________, he ran down to the waterfront. The plane had slid to a stop on the broad, frozen creek, far from shore, sinking. The pilot was standing on the ________. Gelinne knew from his previous training that even a few minutes in the ________ water could kill the pilot.

Gelinne ________ the ice with his foot and decided not to take any chances walking on it. So he and his son, John, pulled two kayaks (皮划艇)out. “If it can float on the water, it can ________ on the ice,” Gelinne said.

The kayaks’ paddles (桨)proved too weak, so the ________ tried using sticks to push the boats along. When Gelinne reached the plane, the pilot was standing on a tail wing, surrounded by open water. Gelinne pushed his kayak off the ice and into the water, thinking, “What if he panics? What if I fall over?”

With his son nearby, Gelinne focused on keeping the pilot ________, joking, “Just ________ the kayak as if you were hugging your wife.” The pilot grabbed the kayak’s bow. Gelinne knew he had to get the pilot onto the shelf of ________ ice. But each time Gelinne tried, the kayak ________ the ice. He needed help.

Soon a police officer arrived and radioed for help. A boat appeared and ________ the pilot, Steve 71, and rushed him to safety, who would be treated for minor injuries.

The boat had arrived just in time, Gelinne recalled. “I’m 60 years old,” he says. “There was no way I could get him to shore.” Still, he was ________.

5 . On July 20, Yu Yifei, a medical student, made his way home in a subway train after his first day’s training. When a downpour struck the city, he _________ about a dozen people trapped in a flooded subway train as the rainfall reached 201.9 millimeters between 4 pm and 5 pm, a totally new _________ in the history of Zhengzhou.

Flood _________ through a barrier and entered the underground area. The train came to a sudden stop before the water began _________ in the carriages, trapping passengers inside. Thus, Yu, _________ to leave and fearful of his life, made a _________ call to his father.

As water continued to flow into the carriages, passengers’ _________ rose. When subway workers arrived to rescue them, Yu _________ to get out. However, as he made his way to safety, he heard a cry for help. He quickly _________ the white coat given to him at the hospital __________ and returned to the platform to save other passengers. On seeing him, a number of frightened people were greatly encouraged and their spirits __________.

As more passengers were pulled from the __________, Yu instructed others in the key steps to save a victim from drowning. He __________ CPR (心肺复苏) on those unconscious and near death from drowning. One of the passengers, a female doctor, nearly died. After __________ consciousness, she joined Yu in treating others. Yu was very __________ yet he gathered up his strength and tried to provide help to those in need. In the end, Yu and the other rescuers managed to save many lives from the flooded subway train. Yu’s actions proved that even in the darkest of moments, there is always hope for humanity.

9 . A 9-year-old boy is called a hero after he rescued his dad when a car fell on him. Brave J.T. Parker’s ________ thinking saved his father’s life.

________ dad Stephen Parker said that last July, he and his sons J.T., 9 and Mason, 17, were in the backyard working in a Toyota car when the ________ happened.

“ We were ________ the engines out of the car and, after we got it jacked (用千斤顶顶起) up, I climbed under there to take the parts off,” he said. “The one part came off pretty ________ but the other side was not coming off.”

At that moment, Mason had gone inside the house ________ he cut himself, but the dad ________ working. Suddenly, the car fell on top of him.

He said he _______ at J.T. to jack the car up but he didn’t think his young son would ________ it.

“ I couldn’t move at all,” Parker said. “I was totally ________ , and then I passed out. It was all in his hands.”

J.T., who weighs about 50 pounds, said he, too, didn’t think he would be able to   ________ the car off his father, but he started jumping up and down on the jack right away.

It took him   ________, but J.T. was able to save his father   ________. He then ran to get his brother out of the house. They called the   ________ immediately.

Parker was then sent to the nearest hospital with 13 broken ribs (肋骨). He was   ________ two months later thanks to the timely rescue from his young hero.