10 . Yesterday I went to my bank to just sign one document. An employee Mrs. U is like my younger sister and we are _________. I stood in front of her desk for 10 minutes watching her carefully writing in someone’s document. When she finally raised her head and _________ me, we exchanged smile. I told her not to feel embarrassed for ignoring (忽视) me. I _________ my admiration for her good job and especially her _________.

I was also _________ of a helpful officer. One school year, I applied for admission of my favorite course. But I found one _________ was missing. There was no time left for the admission. I _________ traveled to my home village government office to get the _________ document. The clerk said that it would take two or three days to complete the process and I had to _________ the fact that the document was unlikely to come within a day. Then an officer came in and __________ the clerk. After learning the urgent situation, he instructed the clerk how to make the document right away and suggested making up for the required __________ later on. Finally, the clerk made it, the officer signed it and I got my document. The officer was loved by villagers for his helpful and __________ service even after he passed away.

The incidents made me __________ that anyone who offers sincere service should __________ respect and admiration even though sometimes he ignores a close person or a(n) __________.