5 . Get up at 6 am, arrive at the hospital one hour earlier to help patients check in, and accompany patients during consultations… In recent years, “patient escorts” has emerged as a new industry, and those who have taken on this career are known as “people who sell time”, 26-year-old Zhang Tian is one of them.

September 4 was a lucky day for Zhang Tian. On this day, Zhang Tian saw a video about patient escorts on a short video platform. The daily routine of patient escorts shown in the video fascinated her and gradually inspired her to take this on as a business. She browsed through many platforms and read multiple information and found there indeed exists a certain demand for patient escorts, especially for the elderly, children, and pregnant women. Since she had never engaged in this kind of work before, she spent two days in major hospitals in Wuhan, in order to familiarize herself with all the departments on different floors, as well as the processes of medical consultation and preparation for surgery.

After preliminary preparatory (预备的) work, Zhang Tian posted a video of myself-introduction on major social platforms, talking about the help and services a patient escort provides, as well as some tips for a quick and convenient medical consultation. At first, she was a little worried that her video would go unnoticed. However, after she uploaded the video, it got over 100 likes and she received her first ever offer as a patient escort.

The memory of her first task is still alive and fresh in her mind. She received a phone call on September 9 from a man whose father was seriously ill and might need surgery. He wanted Zhang Tian to accompany his father through his consultation and treatment.” Zhang Tian made full preparations before meeting her first client and did a very good job despite her nervousness.

“Later, the family expressed their gratitude to me over and over again, which warmed my heart and gave me a sense of achievement.” Zhang Tian said.