Introduce Yourself
It’s not necessary to be clever when you introduce yourself. Simply focus on being genuine and sincere. When you approach the other person to start the conversation, give him a warm smile and clearly state your name.
Begin the Conversation
Continue the Conversation
If you are building a rapport(关系), feel free to move on to a bit more personal topics to continue the conversation.
When you have run out of things to say or need to move on to do something else, prepare your exit strategy. You may say that you need to use the bathroom or catch up with someone else. Let the other person know how much you enjoyed talking to her.
| A．End the Conversation. |
| B．Bring up a general topic to begin the conversation. |
| C．This will help keep the conversation flowing freely. |
| D．If appropriate, make plans to talk again at a later date. |
| E．Your conversational partner will feel valued and appreciated. |
| F．Explain who you are and why you want to have the conversation. |
| G．You may want to ask about his favourite hobby, his career, his classes or upcoming events. |
2 . Internal communication, also known as IC, refers to a group of processes responsible for effective circulation of message within an organization. These messages are information that is valuable to the organization and are supposed to be kept confidential(机密的). The means of transferring this information is often done through emails, letters, notice boards, and even with the help of social media like Skype, Zoom, and Google Meet, in the current times.
Honest internal communication is the healthiest way to keep your organization growing. With honesty around the workplace, it is a safer environment for the employees to voice their opinions which could help in the modification of a certain operation that might have been outdated. Other than changes, not opening up to your colleagues can result in frustration and give rise to “gossip culture” at the workplace. When information is not passed out with lucidity, not only does the quality of work get affected but it also gives rise to questioning the worth of the time spent in the company.
An atmosphere of honesty also encourages growth in responsibility, leadership, and self-accountability. If the CEO of a company voices the shortcomings of his team in a respectful manner, it would bring room for each and every employee to take it on a positive note and bring around the change for the one common goal of development of the company that they are working for. This brings a lot of change in the attitude of every individual employee since they start seeing the company that they are working for as an asset that they cherish (珍爱) dearly.
In a workplace, things go both wrong and right, so it is important to both appreciate and criticize when such situations occur from the end of both the leadership and the employees. The positives should be celebrated while the negatives should be taken as positive criticisms that could help the company grow into something better. The main goal of unity and development should always be kept in mind.
1. Which is considered one main character of IC?| A．It comes with the times of social media. | B．It exists within the leadership of a company. |
| C．It is often kept secret within an organization. | D．It needs a long and difficult process in most cases. |
| A．Clearness. | B．Appreciation. | C．Authority. | D．Assistance. |
| A．The main responsibilities of the CEO. | B．The importance of unity for a company. |
| C．The advantage of a powerful leadership. | D．The role of an honest leadership in a company. |
| A．Communicating both the positives and the negatives. |
| B．Taking responsibilities bravely for our mistakes. |
| C．Trying all possible means to avoid the negatives. |
| D．Strengthening unity mainly among the employees. |
3 . How to Deal with Rudeness
When you encounter rude people, do your best to maintain your dignity. That might make them madder, but only you have control over your own behavior and the way you deal with them. And whatever you do, never let the other person’s bad behavior drive you crazy.
Show empathy(同理心) and sympathy
This requires understanding why the person is being rude. For example, if someone yells at someone else in public (even you), you might mention that you totally understand how he’s feeling. If it’s a momentary improper behavior, he’ll probably apologize. Accept it and move on. If he gets angrier, let it go.
Call the person out on his behavior
If someone is always rude to you, ask him if he realizes what he says or does shows a lack of respect for others. He might not realize he’s being rude.
Sometimes it’s best to just walk away. If the person is still saying impolite things or acting out, his lack of an audience will calm him down. If the rudeness is more of a habit, he might realize it’s time to make a change if everyone is walking around him.
Offer extra kindness
| A．Avoid the rude person |
| B．Change his rude behavior |
| C．Here are some ways you can try to deal with them |
| D．If he cares, he’ll apologize and try to be more polite |
| E．Remember, you are only human and it is OK to get mad |
| F．There’s nothing you can do to stop him or make him behave |
| G．This might be difficult if the rudeness is more than you can bear |
