1 . I came across some excellent tips on how to communicate better with others.
Pause(停顿)before replying to others.
Be honest.
Ask for feedback(反馈)from others. When it’s all said and done, one of the best ways you can learn to communicate more effectively is to ask for feedback. Take some time to speak to those who you communicate with frequently to find out how you can improve on your communication with them.
A.Be patient and open-minded. |
B.Trust and hard work are valuable. |
C.When you’re honest, communication becomes a lot easier. |
D.I believe communication is key to living a good life. |
E.It’s not always easy to ask for feedback, but it’s worth it! |
F.You’ll be on the road to creating a better understanding with others. |
G.Pause works wonders when it comes to communicating effectively with others. |
2 . Have you ever wondered why different people react differently to the things you say and do? Maybe you told your parents a story that made them laugh, but found that the same story was upsetting to the kids at school. What caused them to react so differently?
Boundaries are the cut-off point between what a person finds funny and charming, and what they find hurtful and inappropriate.
While many people won’t tell you directly that you’ve made them uncomfortable, some people will.
A.You aren’t sure of a person’s boundaries. |
B.Different people have different boundaries. |
C.The gateway to a healthy relationship is boundaries. |
D.They may tell you that you’re standing too close to them. |
E.Pay attention to the way they react to your ideas and jokes. |
F.A person tends to tell you directly if you’ve made a mistake. |
G.The answer has something to do with a tricky concept called boundaries. |
3 . How to build a personal brand (品牌)
People tend to think about a personal brand as bragging (自吹自擂) , self- promotion and all about yourself. But it's actually something much more important.
Figure out your goal. What do you want your personal brand to help you achieve? Are you looking to change jobs or enter a new industry, and you need your brand to reflect a new skill set?
Get clear on what you want to be known for.
Bring value to others online.
A.It's your name. |
B.Lead with no confusion. |
C.Introduce yourself in detail. |
D.Write your aim down and make it specific. |
E.Focusing on something helpful is a good way |
F.Why do you expect people to know about your job? |
G.How do you want people to describe you as an expert? |
4 . It is so easy to just go home and shut your door without getting to know your neighbors. But being an active neighbor will turn your living place into a kinder and more caring neighborhood.
Then get out of your comfort zone and make efforts to know more about your neighbors.
Another way to show your neighbors that you care is by making your small acts of kindness a regular practice. This can be cleaning up the litter or even cleaning up after the pets have made a mess on your block.
Remind yourself that being connected feels good and boosts your mood in the long run. If you take the first step, your small acts of kindness can encourage others to pay that kindness forward.
A.Or if you have an amazing garden |
B.Remember, every small gesture counts |
C.If you want to be respected and cared by your neighbors |
D.For example, ask for their names and learn what they do for work |
E.Your attitudes towards your friends also set an example for your kids |
F.It doesn’t take a lot of money or a generous gesture to be an active neighbor |
G.In the end, more and more people in the neighborhood will feel much better |
5 . We’ve all been in a position where life gets busy, schedules are difficult to coordinate and connecting with friends feels harder than ever. With some friendships, we may lose touch and want to reconnect. However,the more time that passes, the more uncertain it can feel if they want to hear from us.
A recent study published in the Journal of Personality and Social Psychology says it’s time to reach out. Researchers found numerous benefits when reaching out to friends and old acquaintances. Especially if you’re unsure of how well they’ll receive hearing from you. The study, led by Dr Peggy Liu, is called The Surprise of Reaching Out: Appreciated More Than We Think. In the study, researchers posed the question: Do people accurately understand how much other people value being reached out to by someone in their social circle? To answer this question, researchers carried out 13 experiments with more than 5,900 participants. In the experiments, researchers measured how much people estimated their friends or acquaintances would appreciate them reaching out versus how much those on the receiving end did appreciate it. They also examined different forms of communication-phone calls, texts, emails, notes or even small gifts—and their impact.
Over the series of experiments, experts discovered a similar trend: those reaching out significantly underestimated how much their friends would appreciate hearing from them. Plus, the more unexpected the communication was, the more the friend on the receiving end appreciated it. “People are fundamentally social beings and enjoy connecting with others,” the researchers wrote.
In fact, what made these moments of reaching out so impactful was the effort they showed—no matter the form of communication. Dr Amie Gordon, a social psychologist at the University of Michigan, emphasises the importance of small moments and making efforts in relationships in a Psychology Today article. “In a busy life, these little moments might feel just like that—little moments that don’t really matter ... But each moment we ignore is a missed opportunity to connect and build up an emotional bank of positive moments.”
The science is clear—people appreciate the effort we put into our friendships. And we greatly underestimate it. One phenomenon that may explain why those who reached out underestimated their positive impact is because of “the liking gap”. Psychologist Terri Apter writes in Psychology Today that the liking gap is a tendency to “how we often underestimate other’s responses to us”, and the reality that other people like us more than we may think.
1. In writing Paragraph 1, the author aims to ______.A.state some disturbing problems |
B.present the background of the following topic |
C.introduce the theme of his argument |
D.make comparisons between different opinions |
A.The way of communication matters in reconnecting with friends. |
B.An unexpected calling to an acquaintance will not be highly valued. |
C.People tend to appreciate hearing from friends more than reaching out to them. |
D.We are more well-liked and well-received than we expect in our friendships. |
A.To present the discovery of the study. |
B.To support the findings theoretically. |
C.To explain the causes of losing friendships. |
D.To make suggestions about the topic. |
A.Estimate Friendships in a Scientific Way |
B.Appreciate Being Reached Out to by friends |
C.Remove the Misunderstanding between Friends |
D.Don’t Hesitate to Reconnect with Your Old Friends |
6 . When someone you care about has suffered a serious health event or is dealing with a life-threatening illness, it can be difficult to know what to say or do.
Offer your support. Your friend or loved one may be unwilling to ask for help, but it’s support from people like you that can make all the difference in their recovery. Offer to help with a specific task, even if it’s simply to sit with them during or after treatment.
Listen. When you talk to someone with a serious illness, it’s natural to feel awkward or not know what to say.
Stay connected.
A.Encourage your loved one to keep calm. |
B.Some illnesses can involve long-term treatment. |
C.But often what really counts is to listen to the person. |
D.Educate yourself about the illness but don’t give advice. |
E.All you need to do is to present your determined attitude. |
F.Your loved one is likely to experience some painful feelings. |
G.Sometimes, the most important thing you can do is to be there. |
7 . The word listen, as is shown in Longman Dictionary, means paying attention to what someone is saying or to a sound that you can hear. Listening is definitely an important skill in communication. “When people talk, listen completely.” Those words of Ernest Hemingway might be a pretty good guiding principle for many managers. After all, people like being listened to.
Some firms use a technique known as a “listening circle”. In such a circle, only one person can talk about the issues they face at a time and there is no interruption. A study cited in the Harvard Business Review found that employees who had taken part in a listening circle subsequently suffered less social anxiety and had fewer worries about work-related matters than those who did not.
Listening has been critical to the career of Richard Mullender, who was a hostage (人质) negotiator, dealing with everything from suicide interventions to international kidnaps (绑架). He defines listening as “the identification, selection and interpretation of the key words”. It is crucial to all effective communication.
Plenty of people think that good listening is about nodding your head or keeping eye contact. But that is not really listening, Mr Mullender argues. A good listener is always looking for facts, emotions and indications of the other person’s values. Another important point to bear in mind is that, when you talk, you are not listening. The listener’s focus should be on analysis.
Of course, a listener needs to speak occasionally. One approach is to make an assessment of what the other person is telling you and then check it with them. For example, you can check with the other person by saying “It seems to me that what you want is…”. That gives the other party a sense that they are being understood. The fundamental aim is to build up a relationship so the other person likes you and trusts you, Mr Mullender says.
1. What can we learn about a “listening circle”?A.A listening circle focuses on personal issues. |
B.In a listening circle, a speaker won’t be interrupted. |
C.A listening circle increases worries about work-related matters. |
D.Employees get rid of social anxiety by taking part in a listening circle. |
A.Critical. | B.Opposed. | C.Cautious. | D.Favorable. |
A.To be liked and trusted by the other person. |
B.To check our assessments with the other person. |
C.To make assessments of what the other person is saying. |
D.To have a sense of being understood by the other person. |
A.The Analysis of a Listening Circle |
B.The Tricks of Successful Listening |
C.The Misunderstanding of Listening |
D.The Necessity of Effective Listening |
Five ways to make a great first impression (印象)! Researchers have discovered that, in general, it only takes seven seconds for a person to start making judgments about you when they first meet you. That’s why you should follow these useful tips on how to create a good first impression.
Before meeting someone, start thinking about the purpose of the meeting. Are you trying to impress them? For example, if you want to make new friends at a social event, you will want to appear friendly. And if you decide to run for class president at your school, you will need to appear confident.
Smiling is the most important thing you can do when meeting someone new. It shows that you’re friendly and makes people around you feel more comfortable. To have a winning smile, make sure your teeth are clean by brushing them every day.
Before you begin speaking, you will be judged on your body language. Therefore, it’s important to show trust in yourself by standing up tall and putting your shoulders back. Besides, if you uncross your arms, you will appear relaxed and friendly.
How you smell can influence people’s first impression of you. If you have a bad body smell, it will put people off. In short, aim to smell clean and avoid putting on a lot of scented products.
What you wear matters. While you should look clean and tidy, it’s also important to dress properly, whether you’re going to a birthday party or a sporting event. You should think about what your clothes say about you.
A.Smell good |
B.Dress to impress |
C.A smile goes a long way |
D.Decide what image (形象) you want to present |
E.Be careful about your body language |
9 . My wife and I were at a crowded grocery store not long ago. It was a weekday evening, cold and wet and tense. People were carelessly blocking aisles, complaining and cutting one another off with their carts. At one point, two women quarreled for several minutes in the freezer section.
Things got worse at the checkout line. The cashier scanned a man’s discount card, but he misread the savings on her screen as an additional charge. He decided she was acting on purpose and began to argue.
Other customers looked away as the cashier tried to reason with him. She called a manager, who took him to customer service. Shaken, she moved to the next customer in line.
We’ve all witnessed uncomfortable scenes like this in public places. My reaction when I see them is both personal and professional. I am a data analyst and sociologist who studies how and why people interact with one another — or why they choose not to. To me, the grocery scene was another example of how our trust in others has disappeared. But it was also a teachable moment on how we can rebuild our faith — starting with just one person.
Therefore, my wife and I reached the disturbed cashier. I grabbed a bottle of water from a nearby cooler and handed it to her. We learned her name was Beth.
“We felt bad about how that man treated you and wanted to buy this for you.” I said.
Beth’s face lit up, and we talked as she scanned our items. She told us she had been working that evening through severe foot pain and would be having surgery later that week. We wished her well in her recovery, and she thanked us as we left.
That is the balancing act, the moment of countering social and emotional pain with healing, that will add up to restore trust across the United States. You can start that pattern in someone else’s life, even in a place as ordinary as the neighborhood grocery store.
1. By describing the arguments, the author wants to show________.A.the job as a cashier is not easy | B.people in the U.S are unfriendly |
C.arguments in public are very common | D.trust in each other has worn off |
A.Sad and regretful. | B.Sorry and embarrassed. |
C.Cheerful and rewarded. | D.Grateful and relieved. |
A.Doubtful. | B.Optimistic. | C.Uncaring. | D.Cautious. |
A.A Miserable Cashier | B.A Helping Hand |
C.Learning to Trust Again | D.Starting a new life |
10 . My daughter Eve used to love the Lightning McQueen character from the film ‘Cars’. As a little baby she began to stop and smile every time she saw the character. She was happy when a relative bought her some ‘Cars’ toys.
I knew her interest in ‘Cars’ had disappeared recently; she’s developed new interests since starting school. But when I found myself in a hurry to buy juice cartons(盒装果汁), and the choice was between ‘Disney Princess’ or ‘Cars’ cartons, I took the ‘Cars’ ones.
The next morning she saw a carton go into her lunch bag and took it out. She said it embarrassed her. She told me it was because ‘Cars’ is ‘boyish’. When I said to her that I thought she liked ‘Cars’, she said, very quietly, “I do, but I don’t want anyone to know“. Eve says children should be able to like whatever they want to, but the pressure to behave ‘like a girl’ has got to her.
Children do understand the gendered messages they receive. They understand the gender rule ‘This is for boys and that is for girls, ‘in the same way as other kinds of social rules. The period between birth and age 7 is called The Imprint Period, because this is when children learn about everything around them. They accept much of it as true. It’s one of the reasons gender-stereotyped(性别刻板印象的)toys can be so damaging.
From the moment they are born, children are expected to live up to expectations of what it means to be a boy or a girl. It’s easy to see that they are influenced by the way toys are marketed. Children accept what their world tells them, so it’s necessary to change the harmful stereotypes they are being sold.
1. Why did the author buy ‘Cars’ cartons?A.She chose them only out of habit. | B.She loved the characters in ‘Cars’. |
C.She had no choice but to take them. | D.She tried to stimulate Eve’s interest. |
A.She wanted it stored by her mother. | B.She disliked being the envy of others. |
C.She lost interest in the ‘Cars’ carton. | D.She didn’t want to be laughed at by others. |
A.They learn how to tell right from wrong. | B.They turn a blind eye to the surroundings. |
C.They can be easily affected by social rules. | D.They care too much about others’ thoughts. |
A.Let Toys Be Toys | B.Girls Will Be Girls |
C.Toys for Boys Only | D.Let Rules Be Rules |