1 . “Communication is the most essential and sociable of all human behaviors”, which is absolutely true as for human community. Communication is the majority of everyone’s social life. “Without communication, life would be as cold as a rock.”    1    Because these certain conversations can make people attracted. Personally, we should consider the following three aspects to make good communication.

To start good communication, we can make certain adequate preparations, especially some relative questions.    2    We can ask some questions to show our politeness, respect and sincere care. For   example, have you been carrying on well recently? What do you favor in your spare time ? Remember   to think again before you put forward a question.

The most important part of communication is to listen.     3     Permit others to do most of the talking. Be patient and hold interest in their comments, making necessary gestures to show you are listening. Do not interrupt others when they express excitedly. Being a good conversationalist as well as a good listener will help you a lot.

    4    Appropriate eye contact is like a great element of the main dish which makes it more delicious. During communicating with others, we should look the speakers in the eye kindly. It will help us to improve mutual (相互的) understanding. Do not hesitate to look into them. But you had better not stare at them and not look at them for too long.    5    

A．Enjoy good communication, being friends with them.

B．It is usually said that eyes are windows to the soul.

C．It would make others feel uneasy and unwilling to continue talking.

D．They believe they wanna know and even convince us.

E．We should concentrate on others’ saying and think in their shoes.

F．It is considered to be fairly comfortable to be asked fine questions.

G．Furthermore, good communication is an interesting attraction in our daily life.

2 . Claire Wyatt, a 24-year-old British volunteer, led eight Cambodians living with disabilities on a 155-mile bike ride from Phnom Penh, the nation’s capital, to Siem Reap to raise money and deliver supplies to those in need in the coronavirus pandemic(新冠病毒大流行).

“Leading this trip was an incredibly special experience for me,” said Claire. “Not only was I encouraged by the determination of each and every rider, but also the team taught me every day not to focus on their disability.”

When she was first asked to lead the trip, Claire admitted, she was feeling nervous about her team traveling such a distance in just a few days because cycling with a disability can come with added physical and emotional challenges.

One team member named Dy, who lost an arm in an accident, biked using just one arm to balance. Another named Vulta could only pedal on one side due to polio(小儿麻痹). Despite all the difficulties, Claire realized quickly that she didn’t have to worry about her team. She saw them deal with rough area that she had seen abled cyclists give up on before.

The volunteers covered the distance in just four days, not only helping so many people across the country, but also overcoming huge difficulties to get there.

“The best thing about this ride is that the riders have all volunteered their time to do this. They are so enthusiastic about Cambodia and raising money for others in need,” said Claire. “The money raised will feed 99 families in Siem Reap.”

Claire recalled her favorite moment of the experience, when one of the cyclists pushed an exhausted teammate up a hill for 2 miles. “One moment that stood out for me was when Naret, our only female rider, was feeling tired,” she said. “Her fellow rider gently put his hand on her back and pushed her for 2 miles! They were encouraging each other to push through the tiredness.”

1. Why did Claire and eight Cambodians cycle 155 miles?

A．To challenge themselves.	B．To help out needy people.
C．To take part in a competition.	D．To raise money for the disabled.

2. What worried Claire before the ride?

A．She might be injured on the road.	B．She would be unable to lead the team.
C．Her team might be looked down on.	D．Her team couldn’t finish the route.

3. Which of the following can best describe the team?

A．Confident, calm and friendly.	B．Honest, patient and open-minded.
C．Strong-minded, brave and caring.	D．Curious, creative and experienced.

4. What did Claire think of the journey?

A．It could have taken less time.

B．It was amazing and inspiring.

C．It changed her idea about human nature.

D．It was more difficult than she had expected.

3 . Small talk has a reputation for being uninteresting, and for good reason. Pointing out the fact that it’s raining seems as ridiculous as pointing out the fact that you have a head—you’re fully aware of both things, and don’t require an outsider to confirm them. But despite being evident and often painfully dull, small talk has an important role to fulfil, enabling us to leap over a number of social obstacles towards improved, meaningful interaction.

Humans can be sensitive souls. We each have our boundaries and lists of potential upsets, which when broken, cause us to either gently back away to an alternative position in the room, or become cross at the person. Small talk is first a way to test the waters with an unfamiliar person, so that you may better understand their personality. When finding yourself positioned closely to a person who you know little about, it’s much safer to point out the rainy sky than to share your political views on a sensitive topic. Until you know the person better, heavier topics should probably be kept under wraps, so you won’t find yourself on the receiving end of a cold stare.

Though insignificant, small talk still has great power. When talking with fellow humans, much of our soul is exposed through non-verbal communication. A response to “how was your weekend” can unveil much about the person’s character. The length of their response might indicate their level of self-confidence; the tone of speaking might show how agreeable a person is; their slightly lowered head, as if protecting themselves from attack, a possible sign of a regrettable history of bullying.

As more of a person’s character is revealed, we have the insight needed to determine whether to broach more significant topics—the things that we actually want to talk about. Conversation is a great educator, and deep conversation establish lasting bonds with our fellow humans, forming precious friendships that paint our lives with vibrant colors. Such friendships begin with small talk.

1. What is described in the first paragraph?

A．The first stage of human interaction.

B．Ridiculous human behavior in communication.

C．Absence of communication between strangers.

D．The difficulty of having deep conversations.

2. Why do people find themselves “on the receiving end of a cold stare”?

A．Because they are fond of heavy subjects.

B．Because they are enthusiastic about politics.

C．Because they are too sensitive about topics.

D．Because they fail to manage interpersonal distance.

3. What might be a sign of friendliness according to paragraph 3?

A．The length of the answer.	B．The quality of the voice.
C．The position of the head.	D．The distance between speakers.

4. What might be the best title for the text?

A．Reputation of Small Talk	B．Ways of Understanding Personality
C．Significance of Small Talk	D．Challenges of Deep Conversation

4 . The Internet has opened up a whole new online world for us to meet, chat and go where we’ve never been before.

But just as in face to face communication, there are some rules of behavior that should be followed when on line.    1    Imagine how you’d feel if you were in the other person’s shoes.

For anything you’re about to send: ask yourself, “Would I say this to the person’s face?” if the answer is no, rewrite and reread.    2    

If someone in the chat room is rude to you, your instinct (本能) is to fire back in the same manner. But try not to do so.    3    If it was caused by a disagreement with another member, try to fix the situation by politely discussing it. Remember to respect the beliefs and opinions of others in the chat room.

    4    Offer advice when asked by newcomers, as they may not be sure what to do or how to communicate. When someone makes a mistake, whether it’s a stupid question or an unnecessarily long answer, be kind about it. If it’s a small mistake, you may not need to say anything. Even if you feel strongly about it, think twice before saying anything. Having good manners yourself doesn’t give you license to correct everyone else.     5    At the same time, if you find you are wrong, be sure to correct yourself and apologize to those that you have offended.

It is not polite to ask others personal questions such as their age, sex and marital status. Unless you know the person very well, and you are both comfortable with sharing personal information, don’t ask such questions.

A．It’s natural that there are some people who speak rudely or make mistakes online.

B．Repeat the process till you feel sure that you’d feel comfortable saying the words to the person’s face.

C．Everyone was new to the network once.

D．The basic rule is simple: treat others in the same way you would want to be treated.

E．When you send short messages to a person online, you must say something beautiful to hear.

F．You should either ignore the person, or use your chat software to block their messages.

G．If you do decide to tell someone about a mistake, point it out politely.

5 . Conformity involves changing your behaviour to “fit in” or “go along” with the people around you. In some cases, this social influence might involve agreeing with or acting like the majority of people in a specific group, or involve behaving in a particular way to be viewed as “normal” by the group. Actually, conformity is something that happens regularly in our social world. Sometimes we’re aware of our behaviour, but in many cases it happens without much thought or awareness on our parts. And even in some cases we go along with things we disagree with or behave in ways we know we shouldn’t.

There are countless examples of conformity in life. For instance, a teenager dresses in a certain style because he wants to fit in with the rest of the teenagers in his social group. A woman reads a book for her book club and really enjoys it. When she attends her book club meeting, the other members all dislike the book. Rather than go against the group opinion, she simply agrees with the others that the book is terrible.

Why do we conform? In many cases, looking to the rest of the group for clues for how we should behave can actually be helpful. Others might have greater knowledge or experience than we do, so following their lead can actually be instructive. And in some cases, we conform to the expectations of the group to avoid looking foolish. This tendency can become especially strong in situations where we aren’t quite sure how to act. Additionally, there are some situations where we conform just in order to avoid punishments or gain rewards.

There are many factors that influence conformity. For example, not knowing how to perform a difficult task makes people more likely to conform. Personal characteristics such as motivation to achieve and strong leadership abilities are linked with a decreased tendency to conform. And people are more likely to conform in situations that involve between three and five other people.

1. What can we learn about conformity from the first paragraph?

A．Actually it is rare for us to conform.

B．Blind conformity should be criticized.

C．Sometimes people tend to conform unconsciously.

D．Conformity means changing your behaviour reluctantly.

2. Which of the following is a case of conformity?

A．Joining a certain organization.

B．Following the ongoing fashion.

C．Sharing something personal with others.

D．Giving up your creative ideas cautiously.

3. When are we most likely to conform according to the text?

A．When we are at a loss.

B．When we are rejected.

C．When we feel threatened.

D．When we feel uncomfortable.

4. What can be inferred from the last paragraph?

A．Conformity cannot be avoided by anyone.

B．Conformity is linked to the size of the group.

C．Conformity is a natural response to challenges.

D．Conformity isn’t related to individual differences.

6 . There is a very long list of rules for the New York City subway. Don’t put your feet on a seat, don’t carry open cups of coffee or soda, don’t take more than one seat... Those are just a few of the rules. There are hundreds more.

With so many rules, why is it still unpleasant to ride the subway?

Some people think that the problem is that no one enforces the rules. Other passengers sometimes try to enforce rules. But you can’t rely on them because New Yorkers have unwritten rules against talking to strangers and making eye contact with strangers. How can you tell someone to take her shopping bags off the seat and throw away her Coke without talking to her or looking at her? It is difficult.

There are other New Yorkers who think that the subway is unpleasant because there are not enough rules. One rider wrote a letter to The New York Times a couple of weeks ago suggesting a few more subway rules. Here are some of the rules that she would like to see:

—Don’t lean on the poles. You prevent other people from holding on. They can fall down.

—Talk quietly. The trains are already too noisy.

—Give your seat to elderly passengers or to parents with small children.

If those unwritten rules of etiquette are written down, will the rude people be more likely to follow them? It doesn’t make sense to make more rules that no one will enforce.

The real problem is that we are forgetting how to be nice to each other. It is embarrassing that we need a rule to tell us to give our seat to elderly passengers. Nobody should need to be reminded to do that.

I say we stop talking about the rules and try to remember our manners. Let’s be nice to each other not because a police officer might tell us to get off the train, but because it is the right thing to do. Then New York City would be more civilized —both above ground and below.

1. Don’t make eye contact and don’t talk to strangers are examples of     .

A．New York subway rules	B．personal preferences on the subway
C．behavioral habits in New York City	D．unpleasant experiences on the subway

2. The underlined word “etiquette” is closest in meaning to     .

A．manners

B．phenomena

C．festivals

D．moods

3. In the writer’s opinion, what measures should be taken?

A．The authority should set stricter rules.

B．The government should employ more police.

C．The citizens should ride the subway less.

D．Everyone should take better care of their behavior.

7 . A boy who was nervous on his first day of school climbed onto a third-floor balcony (阳台) and put legs over the side. His mother and teachers tried their best to bring him down, but failed. However, a firefighter who dressed as "Spiderman" succeeded in saving him.

Firefighter David Smith was called in after the 6-year-old’s teachers and mother had failed to get him down from the balcony. "He was asking for his mother, "Smith said. "He was crying, and wouldn’t let any of us get near him." After hearing a conversation between the boy’s mother and his teachers about his love of superheroes, Smith hurried home to get his Spiderman clothes.

"I told him 'Spiderman is here to save you. No one will hurt you now,’" Smith said. "Then I told him to walk slowly toward me. I was really nervous that he might fall if he got too excited and started running." Then the crying boy broke into a smile and walked into the fireman’s arms.

The fictional (虚构的) superhero was created by writer Stan Lee in the early 1960s. It has recently become popular again through a series of movies made about him. In them he is acted by superstar Tobey Maguire, who acted with Kirsten Dunst and James Franco.

1. Which would be the best title for this passage?

A．Spiderman Is Back	B．"Spiderman" Saved a Boy
C．Spiderman Is Popular	D．A Boy’s Love of Spiderman

2. How did the fireman succeed in saving the boy?

A．By showing he had the same interest as the boy.

B．By bringing the boy’s mother to his side.

C．By dressing up as a superhero.

D．By making friends with him.

3. What do we learn from the passage?

A．The boy had been forced to go to school.

B．The mother did not love her son.

C．Spiderman is a superhero in a series of movies.

D．Spiderman became popular again in the 1960s.

4. What’s the purpose of the last paragraph?

A．To tell us something about Spiderman.	B．To introduce some famous actors.
C．To get readers interested in Spiderman.	D．To introduce another superhero story.

8 . “No act of kindness,no matter how small,is ever wasted."

－Aesop

Today is Random Acts of Kindness Day.It's a day set aside to show extra kindness to the people around us-those we know and those we don't.Smiling and saying a few encouraging words is easy. But an act of kindness is something you actually do.A random act of kindness is usually unexpected and unplanned.Maybe you help someone carry groceries.Maybe you pay for a stranger's coffee.Or maybe send an encouraging note to a friend.

Caring for others is nothing new.In fact,the Bible tells everyone to"Love your neighbor as yourself."But who is your neighbor?There is an example in the story of"The Good Samaritan”。

It tells of a traveler who was robbed and beaten.A religious leader saw the man lying in the road but didn't stop to help.Another religious man also ignored him.But a Samaritan came along.He was a foreigner.He showed compassion and took care of the strangers' needs.He showed mercy.

Is helping strangers a thing of the past?Are people today too busy or too afraid to help someone they don't know?I know from experience that goodwill between strangers still exists.

One Sunday morning I was running late for church.As I started to drive off,I noticed an elderly lady.She was dragging a large piece of wood out of the rain.I was in a hurry,but I hesitated.Then I stopped my car,got out and helped her move the wood.

Months went by.Then one day,I saw some workmen cleaning out an old store.There in the pile of trash was a large Coca-cola cooler.How fun!A worker said I could have it,so I picked it up and started home.I didn't get very far.It was much heavier than I thought.Then out of the blue,the elderly lady appeared with a cart!I had helped her,and she was returning the favor.Go and help your neighbor today!

1. Which of the following is NOT a random act of kindness?

A．Smiling and saying a few encouraging words.

B．Helping an old man cross the street.

C．Paying for a stranger's breakfast.

D．Sending an encouraging note to a friend.

2. What does the underlined phrase"out of the blue"in the last paragraph mean?

A．Happily

B．Fortunately

C．Surprisingly

D．Excitedly

3. How does the author show that kindness between strangers still exists?

A．By making a comparison.	B．By giving an example.
C．By explaining reasons.	D．By stating opinions.

4. Which can be the best title of the passage ?

A．Love Your Neighbors	B．Random Acts of kindness
C．Random Kindness Pays Off	D．It's Never Too Late to Help Others

9 . Concerts should be a fun and enjoyable occasion for everyone attending them,including the musicians.No matter what type of concert one is attending,he is still expected to follow the rules concert etiquette(礼仪）.     1    

Classical music concerts are often events where concert etiquette is considered to be very important.One should generally arrive a few minutes before the show starts,so he can be in his seat at the beginning of the first musical performance.If he arrives late,it may be considered rude to walk in and take his seat in the middle of a musical performance.    2    In this way,he will not influence other audiences while the music is being played.

    3    Take jazz concerts for example.People are usually not criticized for making a small amount of noise,as long as it is not troubling other audiences.For example,they may talk quietly during a performance.

Rock and heavy metal concert etiquette is very relaxed.     4     However,audiences are still expected to show some good manners during a performance.Also,rock concerts are often very crowded,particularly in the areas surrounding the stage.    5     But one should still pay attention to his surroundings.Stepping on someone's foot repeatedly may cause a fight as well.

A．This will usually be announced before the concert begins.

B．Instead,he should wait for one song to end before taking his seat.

C．Rock concert goers,on the other hand,can usually get a little louder.

D．People are not usually discouraged from talking at these types of concerts.

E．In large groups of people like this,it is not unusual to touch others at times.

F．Concert etiquette for other types of concerts is usually a little more relaxed.

G．And the concert etiquette can be different,depending on what type of concert it is.

10 . An interview is a discussion with someone in which you try to get information from them.     1     There are three basic sub-types of interview: structured interviews, unstructured interviews and semi-structured interviews.     2     Incidentally, “respondent” and “informant” are words that are sometimes used instead of “interviewee”.

A great deal is provided by this personal contact: you are another human being, and interviewees will respond to you, in bodily presence, in an entirely different way from the way that they would have reacted to questionnaires that came through their letterboxes or to emails.     3     Most people want to help and give their opinions, and they will usually be energized to help by your physical presence.

If you take the trouble to schedule a visit, you can be more or less guaranteed of a response. Most importantly, though, you will be able to relate to interviewees while you are talking to them.     4     You will be able to watch their behaviour which will give you important clues about how they feel about a topic. Because of the primacy of the personal contact, your appearance and tone are important—how do you want to be seen? As “one of us”? As a person in authority? As an observer? …Or what?     5     However you decide to present yourself, it is good practice of course to try to put the interviewee at ease before the interview begins — to talk about the weather, about your journey, about anything that will break the ice.

A．This is a ready-made support for you.

B．Its nature varies with the nature of the interviews.

C．You will be able to hear and understand what they are saying.

D．Your decision should influence the way that you look, sound and behave.

E．The information may be facts or opinions or attitudes or any combination of these.

F．Each involves the interviewer in fact-to-face contact or telephone contact with another person.

G．You will be using these clues to make informed guesses about what the interviewees might really mean.