1 . Emoji(表情符号) and Workplace Communication

In Asia, messaging platforms are growing rapidly, with users in the hundreds of millions, both at work and play.     1    . It’s been reported that 76 percent of employees in some western countries are using emojis at work.

Written communications can often read as cold and dull. Using emojis can add humor and feeling, keeping intention clear.     2    , encouraging better and more frequent communication.

In any given office, employees can range from age 22 to 70 and beyond, and finding common ground in communication style can be a challenge.     3    . While the younger generations prefer to communicate visually, for those used to working with traditional tools like email, it may feel like a learning curve(曲线). The good news is that it’s simple to learn and can be worth the effort.

There is also the matter of tone(语气). Who hasn’t received an email so annoying that it ruined an entire day?     4    . Emoji can help communication feel friendlier, and even a serious note can be softened with an encouraging smile.

    5    , and emoji can contribute directly to that positive outcome. And when your employees begin adding smiling emojis to their business communication, you’ll know you have succeeded in improving your work culture.

A．Message with emojis feel more conversational

B．Even a formal email can seem cold and unfriendly

C．Sending smiling faces to colleagues may seem strange

D．The popularity of these platforms is spreading globally

E．Giving employees the tools enables them to communicate honestly

F．Studies show that friendlier communication leads to a happier workplace

G．An easy way to bring all work generations together is with a chat platform

2 . It’s about 250 miles from the hills of west-central Iowa to Ehlers’ home in Minnesota. During the long trip home, following a weekend of hunting. Ehlers _______about the small dog he had seen _______ alongside the road. He had _______ to coax(哄) the dog to him but, frightened, it had _______.

Back home, Ehlers was troubled by that _______ dog. So, four days later, he called his friend Greg, and the two drove _______. After a long and careful _______, Greg saw, across a field, the dog moving _______ away. Ehlers eventually succeeded in coaxing the animal to him. Nervousness and fear were replaced with _______. It just started licking(舔) Ehlers’ face.

A local farmer told them the dog sounded like one ________ as lost in the local paper. The ad had a ________ number for a town in southern Michigan. Ehlers ________ the number of Jeff and Lisa to tell them he had ________ their dog.

Jeff had ________ in Iowa before Thanksgiving with his dog, Rosie, but the gun shots had scared the dog off. Jeff searched ________ for Rosie in the next four days.

Ehlers returned to Minnesota, and then drove 100 miles to Minneapolis to put Rosie on a flight to Michigan. “It’s good to know there’s still someone out there who ________ enough to go to that kind of ________,”says Lisa of Ehlers’ rescue ________.

“I figured whoever lost the dog was probably just as ________ to it as I am to my dogs,” says Ehlers. “If it had been my dog, I’d hope that somebody would be ________ to go that extra mile.”

1.

A．read

B．forgot

C．thought

D．heard

2.

A．fighting

B．trembling

C．eating

D．sleeping

3.

A．tried

B．agreed

C．promised

D．regretted

4.

A．calmed down

B．stood up

C．rolled over

D．run off

5.

A．injured

B．stolen

C．lost

D．rescued

6.

A．home

B．past

C．back

D．on

7.

A．preparation

B．explanation

C．test

D．search

8.

A．cautiously

B．casually

C．skillfully

D．angrily

9.

A．surprise

B．joy

C．hesitation

D．anxiety

10.

A．predicted

B．advertised

C．believed

D．recorded

11.

A．house

B．phone

C．street

D．car

12.

A．called

B．copied

C．counted

D．remembered

13.

A．fed

B．adopted

C．found

D．cured

14.

A．hunted

B．skied

C．lived

D．worked

15.

A．on purpose

B．on time

C．in turn

D．in vain

16.

A．cares

B．sees

C．suffers

D．learns

17.

A．place

B．trouble

C．waste

D．extreme

18.

A．service

B．plan

C．effort

D．team

19.

A．equal

B．allergic

C．grateful

D．close

20.

A．suitable

B．proud

C．wise

D．willing

3 . 阅读下面短文，在空白处填入1个适当的单词或括号内单词的正确形式。

On our way to the house, it was raining     1     hard that we couldn’t help wondering how long it would take     2    (get) there. It was in the middle of Pearl City.

We were first greeted with the barking by a pack     3     dogs, seven to be exact. They were well trained by their masters     4     had great experience with caring for these animals. Our hosts shared many of their experiences and     5    (recommend) wonderful places to eat, shop, and visit. For breakfast, we were able to eat papaya(木瓜) and other fruits from their trees in the backyard.

When they were free from work, they invited us to local events and let us know of an interesting     6    (compete) to watch, together with the story behind it. They also shared with us many     7    (tradition) stories about Hawaii that were     8    (huge) popular with tourists. On the last day of our week-long stay, we     9    (invite) to attend a private concert on a beautiful farm on the North Shore under the stars,     10    (listen) to musicians and meeting interesting locals.

4 . As a businesswoman, I care deeply about my customers. But like anyone for whom you feel affection, _______ can also drive you mad. They’ll come rushing in, _______their handbag’s been stolen. They’ll _______ that they left it in the changing room, create havoe (混乱) and then _______ it had been in their car all the time. They’ll have out half the _______ in the shop, and want the only style you don’t have left in a _______ colour. I do know how upset the shop staff can get, but I try to persuade them to keep _______.

I remember the first really _______ customer we had at Covent Garden. She was _______ absolutely everything, nothing was right and I was rather ________ that she became a “regular”. After a while, she ________ for the way she behaved at the beginning. She had split up with her husband the week before, was living in a flat ________, and since she’d found it too much to cope with (应对), she’d taken it out on ________ people.

That taught me a valuable ________ and I pass it on to the people who ________ in the market. Don’t take it ________. If a customer is rude or difficult, just think “Maybe she’s had a row with her husband. Maybe her child’s not ________.” Always water it down and don’t let your ego (自我) get ________. If you do, you won’t be able to ________ it and the whole thing develops into an unpleasant scene and that ________ everyone’s day.

1.

A．shopkeepers

B．customers

C．salespersons

D．receptionists

2.

A．saying

B．pretending

C．guessing

D．replying

3.

A．agree

B．promise

C．imagine

D．swear

4.

A．forget

B．decide

C．discover

D．assume

5.

A．foods

B．catalogues

C．belongings

D．goods

6.

A．particular

B．different

C．matching

D．natural

7.

A．fighting

B．smiling

C．waiting

D．changing

8.

A．generous

B．polite

C．careless

D．difficult

9.

A．curious about

B．displeased with

C．patient with

D．uncertain about

10.

A．relaxed

B．delighted

C．surprised

D．embarrassed

11.

A．searched

B．argued

C．prayed

D．apologized

12.

A．by chance

B．by herself

C．on purpose

D．on duty

13.

A．rude

B．such

C．other

D．lonely

14.

A．lesson

B．trick

C．skill

D．trade

15.

A．work

B．shop

C．meet

D．quarrel

16.

A．kindly

B．secretly

C．personally

D．casually

17.

A．ready

B．away

C．up

D．well

18.

A．out of sight

B．in the way

C．behind the scene

D．above the law

19.

A．stress

B．expect

C．handle

D．blame

20.

A．ruins

B．makes

C．starts

D．saves

5 . The Lake District Attractions Guide

Dalemain Mansion & Historic Gardens

History, Culture & Landscape(景观). Discover and enjoy 4 centuries of history, 5 acres of celebrated and award-winning gardens with parkland walk. Owned by the Hasell family since 1679, home to the International Marmalade Festival. Gifts and antiques, plant sales, museums & Mediaeval Hall Tearoom.

Open:29 Mar-29 Oct，Sun to Thurs.

Tearoom，Gardens & Gift Shop:10:30-17:00(16:00 in Oct).

House:11:15-16:00(15:00 in Oct)

Town: Pooley Bridge & Penrith
Abbot Hall art Gallery & Museum

Those viewing the quality of Abbot Hall’s temporary exhibitions may be forgiven for thinking they are in a city gallery. The impressive permanent collection includes Turners and Romneys and the temporary exhibition programme has Canaletto and the artists from St Ives.

Open: Mon to Sat and Summer Sundays. 10:30 -17:00 Summer.10:30 -16:00 Winter.
Town: Kendal
Tullie House Museum & Art Gallery

Discover, explore and enjoy award-winning Tullie House, where historic collections, contemporary art and family fun are brought together in one impressive museum and art gallery. There are four fantastic galleries to visit from fine art to interactive fun, so there’s something for everyone!

Open: High Season 1 Apr – 31 Oct: Mon to Sat 10:00 – 17:00, Sun 11:00 – 17:00.

Low Season 1 Nov – 31 Mar: Mon to Sat 10:00 – 16:30, Sun 12:00 – 16:30.

Town: Carlisle
Dove Cottage & The wordsworth Museum

Discover William Wordsworth’s inspirational home. Take a tour of his Lakeland cottage, walk through his hillside garden and explore the riches of the collection in the Museum. Visit the shop and relax in the café. Exhibitions, events and family activities throughout the year.

Open: Daily, 09:30 – 17:30 (last admission 17:00).

Town: Grasmere

1. When is the House at Dalemain Mansion & Historic Gardens open on Sundays in July?

A．09:30-17:30.

B．10:30-16:00.

C．11:15-16:00.

D．12:00-16:30

2. What can visitors do at Abbot Hall Art Gallery & Museum?

A．Enjoy Romney’s works.

B．Have some interactive fun.

C．Attend a famous festival.

D．Learn the history of a family

3. Where should visitors go if they want to explore Wordsworth’s life?

A．Penrith.

B．Kendal.

C．Carlisle.

D．Grasmere.

6 . It was just after sunrise on a June morning. “Nicolo,” whose real name cannot be _______ to the public because of Italy’s privacy laws, _______ working the whole night at a factory in Turin. As he often did, he stopped by the “after work auction(拍卖)” _______ by the Italian police where things _______ on the trains were sold to the highest bidder. There, among many other things, Nicolo spotted two paintings he thought would look _______above his dining room table. Nicolo and another bidder _______ until Nicolo finally won the paintings for $32.

When Nicolo retired and went to live in Sicily, he _______ the paintings with him. He hung them above the same table he had _______ from Turin. His son, age 15, who had _______ an art appreciation class, thought that there was something ________ about the one with a young girl sitting on a garden chair. It was signed(签名) “Bonnato” or so he thought, but when he ________ it, he only found “Bonnard,” a French ________ he had never heard of. He bought a book and was ________ to find a picture of the artist Pierre Bonnard sitting on the same chair in the same ________ as his father’s painting.

“That’s the garden in our picture,”Nicolo’s son told his father. They ________ learned that the painting they ________was called “The Girl with Two Chairs.” They ________ the other painting and learned that it was ________ Paul Gauguin’s “Still Life of Fruit on a Table with a Small Dog.” The ________ called the Italian Culture Ministry; the official confirmed that the paintings were ________ and worth as much as $50 million.

1.

A．attached

B．allocated

C．exposed

D．submitted

2.

A．finished

B．delayed

C．considered

D．tried

3.

A．attended

B．reserved

C．cancelled

D．run

4.

A．shown

B．found

C．kept

D．hidden

5.

A．nice

B．familiar

C．useful

D．real

6.

A．battled

B．debated

C．discussed

D．bargain

7.

A．held

B．left

C．registered

D．brought

8.

A．chosen

B．received

C．ordered

D．moved

9.

A．missed

B．failed

C．taken

D．led

10.

A．concrete

B．unusual

C．unappealing

D．natural

11.

A．appreciated

B．touched

C．researched

D．witnessed

12.

A．painter

B．designer

C．author

D．actor

13.

A．expected

B．surprised

C．anxious

D．ready

14.

A．room

B．kitchen

C．hall

D．garden

15.

A．apparently

B．confidently

C．eventually

D．temporarily

16.

A．owned

B．borrowed

C．sold

D．stole

17.

A．collected

B．cleaned

C．framed

D．studied

18.

A．suitably

B．actually

C．rightly

D．specifically

19.

A．girl

B．artist

C．family

D．police

20.

A．copies

B．originals

C．models

D．presents

7 . Some parents will buy any high-tech toy if they think it will help their child, but researchers said puzzles help children with math-related skills.

Psychologist Susan Levine, an expert on mathematics development in young children at the University of Chicago, found children who play with puzzles between ages 2 and 4 later develop better spatial skills. Puzzle play was found to be a significant predictor of cognition(认知) after controlling for differences in parents’ income, education and the amount of parent talk, Levine said.

The researchers analyzed video recordings of 53 child-parent pairs during everyday activities at home and found children who play with puzzles between 26 and 46 months of age have better spatial skills when assessed at 54 months of age.

“The children who played with puzzles performed better than those who did not, on tasks that assessed their ability to rotate(旋转)and translate shapes,” Levine said in a statement.

The parents were asked to interact with their children as they normally would, and about half of children in the study played with puzzles at one time. Higher-income parents tended to have children play with puzzles more frequently, and both boys and girls who played with puzzles had better spatial skills. However, boys tended to play with more complex puzzles than girls, and the parents of boys provided more spatial language and were more active during puzzle play than parents of girls.

The findings were published in the journal Developmental Science.

1. In which aspect do children benefit from puzzle play?

A．Building confidence.	B．Developing spatial skills.
C．Learning self-control.	D．Gaining high-tech knowledge.

2. What did Levine take into consideration when designing her experiment？

A．Parents’ age.	B．Children’s imagination.
C．Parents’ education.	D．Child-parent relationship.

3. How do boy differ from girls in puzzle play?

A．They play with puzzles more often.

B．They tend to talk less during the game.

C．They prefer to use more spatial language.

D．They are likely to play with tougher puzzles.

4. What is the text mainly about?

A．A mathematical method.	B．A scientific study.
C．A woman psychologist	D．A teaching program.

10 . You run into the grocery store to pick up one bottle of water. You get what you need, head to the front, and choose the line that looks fastest.

You chose wrong. People who you swear got in other lines long after you are already checked out and off to the parking lot.     1    

It turns out, it’s just math working against you; chances are, the other line really is faster.

Grocery stores try to have enough employees at checkout to get all their customers through with minimum delay.     2    Any small interruption-a price check, a chatty customer-can have downstream effects, holding up an entire line.

If there are three lines in the store, delays will happen randomly at different registers. Think about the probability:    3    So it's not just in your mind: Another line probably is moving faster.

Researchers have a good way to deal with this problem. Make all customers stand in one long, snaking line- called a serpentine line-and serve each person at the front with the next available register.     4    This is what they do at most banks and fast-food restaurants. With a serpentine line, a long delay at one register won't unfairly punish the people who lined up behind it. Instead, it will slow down everyone a little bit but speed up checkout overall.

    5    It takes many registers to keep one line moving quickly, and some stores can't afford the space or manpower. So wherever your next wait may be: Good luck.

A．Why does this always seem to happen to you?

B．So why don’t most places encourage serpentine lines?

C．Some of the may have stood in a queue for almost an hour.

D．The chances of your line being the fastest are only one in three.

E．How high is the probability that you are in the fastest waiting line?

F．With three registers, this method is much faster than the traditional approach.

G．But sometimes, as on a Sunday afternoon, the system gets particularly busy.