1 . We’ve all been there: in a lift, in line at the bank or on an airplane, surrounded by people who are, like us, deeply focused on their smartphones or, worse, struggling with the uncomfortable silence.
What’s the problem? It’s possible that we all have compromised conversational intelligence. It’s more likely that none of us start a conversation because it’s awkward and challenging, or we think it’s annoying and unnecessary. But the next time you find yourself among strangers, consider that small talk is worth the trouble. Experts say it’s an invaluable social practice that results in big benefits.
Dismissing small talk as unimportant is easy, but we can’t forget that deep relationships wouldn’t
even exist if it weren’t for casual conversation. Small talk is the grease(润滑剂) for social communication, says Bernardo Carducci, director of the Shyness Research Institute at Indiana University Southeast. "Almost every great love story and each big business deal begins with small talk," he explains. "The key to successful small talk is learning how to connect with others, not just communicate with them."
In a 2014 study, Elizabeth Dunn, associate professor of psychology at UBC, invited people on their way into a coffee shop. One group was asked to seek out an interaction(互动) with its waiter; the other, to speak only when necessary. The results showed that those who chatted with their server reported significantly higher positive feelings and a better coffee shop experience. "It’s not that talking to the waiter is better than talking to your husband," says Dunn. "But interactions with peripheral(边缘的) members of our social network matter for our well-being also."
Dunn believes that people who reach out to strangers feel a significantly greater sense of belonging, a bond with others. Carducci believes developing such a sense of belonging starts with small talk. "Small talk is the basis of good manners," he says.
1. What phenomenon is described in the first paragraph?A.Addiction to smartphones. |
B.Inappropriate behaviours in public places. |
C.Absence of communication between strangers. |
D.Impatience with slow service. |
A.Showing good manners. | B.Relating to other people. |
C.Focusing on a topic. | D.Making business deals. |
A.It improves family relationships. | B.It raises people’s confidence. |
C.It matters as much as a formal talk. | D.It makes people feel good. |
A.Conversation Counts | B.Ways of Making Small Talk |
C.Benefits of Small Talk | D.Uncomfortable Silence |
2 . Whenever I am in a group of people, I feel like everyone knows what to say and I have no idea. When I do try to join in, I get anxious. I struggle
Individuals experiencing this type of social
To
Some individuals are chameleon (变色龙)-like in that they
A.reading | B.pronouncing | C.seeing | D.writing |
A.even though | B.as | C.if | D.as if |
A.status | B.discomfort | C.event | D.response |
A.transparent | B.urgent | C.frustrated | D.Disappointed |
A.comforting | B.correcting | C.asserting | D.convincing |
A.creative | B.effective | C.attractive | D.tentative |
A.contribution | B.requirement | C.assignment | D.socialization |
A.dive | B.dig | C.get | D.fit |
A.sacrifice | B.give | C.examine | D.present |
A.hobbies | B.approaches | C.perspectives | D.promises |
A.naturally | B.partly | C.vaguely | D.merely |
A.explain | B.support | C.help | D.modify |
A.conclusion | B.realization | C.decision | D.point |
A.attached | B.removed | C.disconnected | D.connected |
A.resist | B.allow | C.miss | D.suggest |
3 . Go on a 15-minute Tour
Didn’t someone say that life is about the journey, not the destination?
To commit some time to the journey, take some time to walk around where you work and notice your surroundings.
After your first observation tour, select a different day to tour your workspace for moods. Other people’s moods can provide you with critical clues about how things are going.
Schedule 15 minutes to tour your workplace twice a week for a month and be sure to avoid making too many assumptions or conclusions — just simply observe.
A.You’ll be amazed at what you see along the way. |
B.Spare a little time to closely monitor each person’s progress. |
C.Notice what people may be feeling when you drop by to talk briefly. |
D.During any workday, take just 15 minutes to observe neglected things. |
E.You generally love the breathtaking landscape and people’s performances. |
F.Going on a short tour will help you get in tune with other people and their emotions. |
G.To become socially aware, remember to enjoy the journey and notice people along the way. |
4 . Around the globe, about 1 in 4 adults says they’re lonely. And the consequences of long-term social disconnection can be everything from an increased risk of heart attacks to dementia (痴呆). The following offers a road map to make connections.
Be curious. It’s easier to connect with people if you have shared interests or experiences, so start paying attention to what’s in your mind. What motivates you? What excites you?
Make something. When experts advise making something, people will say, “Well, I’m not Picasso. I don’t know how to do a fancy painting. ” Of course, you’re not!
Find a group that matches your interests. Whether it’s volunteering fora cause or playing frisbee (飞盘), try to find others who share your interests. There’s even an online group that has a quirky shared interest: a fascination with brown bears in Alaska, which led to Fat Bear Week. In interactions with others, you can begin to reveal yourself and share the unique things that matter to you.
Other people’s loneliness matters too.
A.Pour out your hard feelings. |
B.Loneliness can be infectious. |
C.Take a risk by having conversations. |
D.You should tolerate the risk of being lonely. |
E.But the opportunities for creative expression are endless. |
F.Knowing yourself can be a first step to bonding with others. |
G.Then, other people recognize that and share their story in return. |
5 . False Memories or Parallel (平行的) Realities?
Here is a common situation: You’re talking with someone about an event, only to discover that you both remember things quite differently. Usually, you’d put it down to a poor memory, but what if it wasn’t just one person who remembered things differently? What if it was millions?
In fact, this isn’t a “what if” situation. It’s known as the Mandela Effect, and it was first noticed in 2009 by paranormal researcher Fiona Broome. Broome was chatting with people about the South African activist Nelson Mandela, and she commented how sad it was that he had died in prison in the 1980s.
Broome was so shocked at this that she started an investigation.
More likely, however, is that the Mandela Effect has to do with how our brains store information.
All things considered, if you’re stuck arguing with someone about whose version of events is correct, it may indeed be easier to agree that neither of you is wrong. You just come from different realities.
A.Before we explain let’s look at an example. |
B.It turns out she wasn’t the only one who’d experienced this. |
C.If several people make these memory errors, the false memory gets stronger socially. |
D.The story of Nelson Mandela is not the only example of this type of false group memory. |
E.Some claim the Mandela Effect happens because we live in one of many parallel realities. |
F.Many in her group agreed, while others mentioned that Nelson Mandela had not died in prison. |
G.As more incidents of the Mandela effect continue to occur, perhaps more research into the origins will tell us the causes. |
6 . As a young child, I was painfully shy. I’d watch other children play in the park, wishing I could join them, but I was too scared to approach. Eventually, my mother would come to the rescue. She’d ask the other kids if I could play, too. Today, I feel comfortable giving public lectures in large halls and having conversations in small groups, but I still tend to avoid situations in which I’m expected to spend time with a roomful of strangers.
There could be many reasons. For one thing, I might be carrying some childhood fear of rejection. But beyond that possibility, one likely element is that I tend to underestimate how much people like me after I meet them, as most of us do.
A new research paper reports that the common concern that new people may not like us, or that they may not enjoy our company, is largely unfounded.
Erica Boothby of Cornell University and her colleagues conducted a series of studies to find out what our conversation partners really think of us. In doing so, they discovered a new cognitive illusion (认知错觉) they call “the liking gap”: our failure to realize how much strangers appreciate our company after a bit of conversation.
The researchers observed the gap in a variety of situations: strangers getting acquainted in the research laboratory, first-year college students getting to know their dormitory mates over the course of many months, and community members meeting fellow participants in personal development workshops. In each circumstance, people consistently underestimated how much others liked them. For much of the academic year, as dormitory mates got to know each other and even started to develop enduring friendships, the liking gap persisted.
The data also revealed some of the potential reasons for the illusion: we are often more severe with ourselves than with others, and our inner critic prevents us from appreciating how positively other people evaluate us. Not knowing what our conversation partners really think of us, we use our own thoughts as a proxy (代理人). This is a mistake, because our thoughts tend to be more negative than reality.
1. Why does the author mention his childhood experience?A.To show how his character changed. |
B.To explain what he was like when he was young. |
C.To show an example of why people are shy of communication. |
D.To emphasize the important role of a mother in one’s childhood. |
A.Careless. | B.Baseless. | C.Selfless. | D.Meaningless. |
A.It indicates what strangers really think of us. |
B.It begins and ends quickly among strangers. |
C.It disappears when strangers get to know each other. |
D.It states our misunderstanding of how much others like us. |
A.People Like You More than You Know |
B.How to Get Along Well with Strangers |
C.The Way to Know What Others Think of Us |
D.Having Conversations with Strangers Benefits Us |
7 . When romantic partners argue over things like finances, jealousy, or other interpersonal issues, they tend to employ their current feelings as fuel for a heated argument. But thinking about the future helps overcome relationship conflicts, according to a University of Waterloo study just published online in Social Psychological and Personality Science. Alex Huynh, a doctoral candidate in psychology is the lead author of the study, which he published with Igor Grossmann from the University of Waterloo, and Daniel Yang from Yale University.
Previous research has shown that third-perspective reasoning can be a positive strategy for reconciliation (调解) of interpersonal struggles. Huynh and his collaborators investigated whether similar benefit can be induced by simply thinking about the future. Study participants were instructed to reflect on a recent conflict with a romantic partner or a close friend. One group of participants were then asked to describe how they would feel about the conflict one year in the future, while another group was asked to describe how they feel in the present.
The team examined participants’ written responses through a text-analysis program for their use of pronouns — such as I, me, she, he. These choices of pronouns were used to capture participants’ focus on the feelings and behaviour of those involved in the conflict. Written responses were also examined for forgiveness and reinterpreting the conflict more positively, both of which implied the participants’ use of reasoning strategies.
The researchers found that envisioning future relationship affected both participants’ focus on their feelings, and their reasoning strategies. As a result, participants reported more positivity about their relationship altogether, especially when study participants extended their thinking about the relationship a year into the future.
“Our study demonstrates that adopting a future-oriented perspective in the context of a relationship conflict — reflecting on how one might feel a year from now — may be a valuable coping tool for one’s psychological happiness and relationship well-being,” said Huynh.
1. What do romantic partners do in face of most disagreements?A.They lose faith in their future. | B.They focus on their present feelings. |
C.They look forward to a fierce conflict. | D.They care more about financial problems. |
A.Caused. | B.Explained. |
C.Reduced. | D.Improved. |
A.All the study participants described how they felt both in the present and in the future. |
B.Study participants described their recent relationship with their romantic partners or friends. |
C.A text-analysis program was employed to examine participants’ use of negative words. |
D.The reasoning strategies in participants’ written responses were well worthy of note. |
A.You have a year to solve your interpersonal problems! |
B.Thinking about future is essential for relationship maintenance! |
C.Your current feelings are the real cause of your heated arguments! |
D.Beneficial reasoning is a positive strategy for reconciliation! |
8 . When someone hurts you, it can feel good to hang onto the anger and resentment (愤恨) that may bubble up after their actions. However, forgiving others can actually benefit you both mentally and physically.
Forgiving is a willingness to move on from an injustice you went through.
Avoid giving someone too many chances.
Take the time to process your emotions. Sometimes, it takes a while to untangle (排解) all your feelings and figure out what to do. That’s okay. Give yourself time and space to process. Helpful processing tools include: Write in a journal about it. Talk to a mentor or trusted person about the situation.
A.Think of some reasons for forgiving yourself. |
B.Consider why you want to forgive this person. |
C.You may choose to forgive someone once, twice, or three times. |
D.Giving too many chances to people who hurt you is not a wise idea. |
E.Spend some time focusing on something else, and come back later. |
F.It can also help you move on from thinking about what the other person did. |
G.Forgiving someone is a tough decision to make, and it doesn’t happen instantly. |
9 . How to Deal with a Colleague who Keeps Challenging Your Views
It can be difficult to develop an environment of teamwork when you continually run up against a colleague who challenges your views.
If a co-worker habitually challenges your ideas in a group discussion in a confrontational manner, don’t engage him or get into an argument. Pause for a moment, look the colleague in the eye.
There’s a time and place for everything, including professional disagreements. If a colleague interrupts you or talks over you in an effort to contradict your point or insert (插入) his own opinion, gently remind him that you still have the floor. If the colleague is challenging something you say before you have a chance to address the point, note that as well.
Agree to respect each other.If a particular colleague has a long history of disagreeing with you, you might be able to anticipate his arguments or objections. Prepare rebuttals to address anything your colleague might throw at you.
A.Hold your ground. |
B.Ask for peace-making. |
C.This will help you support your own arguments. |
D.And ask him in a calm voice to repeat what he said. |
E.Here are the ways to deal with colleagues of this kind. |
F.Just find ways to make peace and communicate with your colleague. |
G.The bottom line is, colleagues are not going to agree with each other all the time. |
10 . Most of us associate awe (敬畏) with something rare and beautiful: nature, music or a spiritual experience. But people can waken awe too, and not just public heroes. Research shows that we can be awed by our nearest and dearest — the people sitting next to us on the couch, chatting on the other end of the phone, looking back at us over Zoom.
Often, interpersonal awe is a response to life’s big, sweeping changes, such as witnessing a baby’s first steps.
Though we can’t make someone else behave in a way that’s awesome, we can prepare ourselves to notice it when they do and boost the emotion’s positive effects.
Question your assumptions. Do you believe your partner is insensitive or your sibling is selfish? There may be a little truth to that, but it’s never the whole tale.
Name awe when you see it. Speaking out “Wow, that was awesome!” is a simple way to help you identify and remember a special experience. Savor (品味) it in the moment and then tell others about it. This will reinforce your positive emotions.
A.Thank the person who awed you. |
B.And recall it or write about it later. |
C.Psychologists call this interpersonal awe. |
D.It’s easy to forget that it can be awesome too. |
E.But interpersonal awe does happen in smaller moments. |
F.Here’s why you should recognize those moments of interpersonal awe. |
G.The story you tell yourself gets in the way of catching people at their best. |