注意:词数不少于60。
提示词:自律 self-discipline
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2 . Detective Ashley Jones works at a police department in England. He has recently made a significant
Jones got the idea after he had talked with an elderly lady who had been cheated of her
This led Jones to the conclusion that there are too many extremely
The idea is catching on
This effort is not just a(n)
The Chat Bench is a fantastic new project that
A.choice | B.discovery | C.visit | D.promise |
A.experienced | B.suffered | C.prevented | D.felt |
A.solution | B.puzzle | C.excuse | D.intention |
A.pleasure | B.prize | C.credit | D.money |
A.eventually | B.frequently | C.previously | D.occasionally |
A.ashamed | B.shocked | C.excited | D.amused |
A.mind | B.forgive | C.risk | D.enjoy |
A.active | B.lonely | C.cautious | D.stubborn |
A.learned | B.refused | C.pretended | D.decided |
A.forced | B.ordered | C.convinced | D.taught |
A.put away | B.make out | C.tear apart | D.set up |
A.read | B.claimed | C.meant | D.implied |
A.formal | B.joyful | C.awkward | D.crazy |
A.randomly | B.slowly | C.quickly | D.purposefully |
A.positive | B.disappointing | C.correct | D.embarrassing |
A.realized | B.examined | C.discussed | D.formed |
A.break down | B.put up | C.keep off | D.take out |
A.glance | B.attempt | C.knock | D.attack |
A.heart-breaking | B.risk-taking | C.face-saving | D.crime-cutting |
A.forbids | B.appoints | C.encourages | D.troubles |
1. Who would like to make small talk according to the speaker?
A.Relatives. |
B.Strangers. |
C.Visitors. |
A.To express opinions. |
B.To avoid arguments. |
C.To show friendliness. |
A.Politics. |
B.Movies. |
C.Salaries. |
A.Asking open-ended questions. |
B.Feeling free to change topics. |
C.Making small talk interesting. |
1. Why does David want to speak to Mike?
A.To invite him to a party. |
B.To discuss a schedule. |
C.To call off a meeting. |
A.They are colleagues. |
B.They are close friends. |
C.They’ve never met before. |
5 . Emoji(表情符号) and Workplace Communication
In Asia, messaging platforms are growing rapidly, with users in the hundreds of millions, both at work and play.
Written communications can often read as cold and dull. Using emojis can add humor and feeling, keeping intention clear.
In any given office, employees can range from age 22 to 70 and beyond, and finding common ground in communication style can be a challenge.
There is also the matter of tone(语气). Who hasn’t received an email so annoying that it ruined an entire day?
A.Message with emojis feel more conversational |
B.Even a formal email can seem cold and unfriendly |
C.Sending smiling faces to colleagues may seem strange |
D.The popularity of these platforms is spreading globally |
E.Giving employees the tools enables them to communicate honestly |
F.Studies show that friendlier communication leads to a happier workplace |
G.An easy way to bring all work generations together is with a chat platform |
6 . “People are ruder today because they are rushed and more ‘time poor’ than ever before,” says Patsy Rowe, “ Manners have fallen off the radar(雷达).” Due to our strong attraction to electronic equipment it is a wonder that more people don’t wake up each morning and greet the singing birds with complaining about the noise. Here are some examples of rudeness.
Some people prefer to do almost everything over the Internet. To them, dealing with an actual human is like an evolutionary step backward. It feels very slow because humans don’t work at 4G speeds. When you have dinner with friends, you will often notice someone paying more attention to his mobile phone. We have programmed ourselves to think that every new message brings life-changing news, so taking calls and checking our texts are more important than talking to the people we are with. What is worse, some people even tend to send anonymous(匿名的)rude messages by email.
However, rudeness is never acceptable. Don’t assume it is OK to be rude if the person you’re in touch with won’t recognize you. If you have something awful to say, have the courage to face the person and say it, write a letter or email and sign it, or forget it. Upsetting people with unsigned messages is cruel and disgusting.
We shouldn’t blame technology for our shortcomings. Technology is here to help us, but we should not allow it to take over our lives. An important step is acknowledging our shortcomings. People spend a lot of time pointing out bad manners but it would be even more helpful if we’d publicly acknowledge good manners when we see them.
1. What can be inferred from the underlined sentence in Paragraph 1?A.People care little about their behavior. |
B.People can tell good from bad behavior. |
C.Radar is able to observe human behavior. |
D.Radar can be used to predict human behavior. |
A.they are growing too independent |
B.they have to handle many important messages |
C.they are becoming less patient |
D.they have to follow an evolutionary step backward. |
A.disgusting | B.acceptable |
C.Ridiculous | D.reasonable |
A.We should applaud good behavior. |
B.We should keep pointing out mistakes. |
C.Technology will take over lives one day. |
D.Technology can never be blamed |
7 . We’ve all been there: in a lift, in line at the bank or on an airplane, surrounded by people who are, like us, deeply focused on their smartphones or, worse, struggling with the uncomfortable silence.
What’s the problem? It’s possible that we all have compromised conversational intelligence. It’s more likely that none of us start a conversation because it’s awkward and challenging, or we think it’s annoying and unnecessary. But the next time you find yourself among strangers, consider that small talk is worth the trouble. Experts say it’s an invaluable social practice that results in big benefits.
Dismissing small talk as unimportant is easy, but we can’t forget that deep relationships wouldn’t
even exist if it weren’t for casual conversation. Small talk is the grease(润滑剂) for social communication, says Bernardo Carducci, director of the Shyness Research Institute at Indiana University Southeast. "Almost every great love story and each big business deal begins with small talk," he explains. "The key to successful small talk is learning how to connect with others, not just communicate with them."
In a 2014 study, Elizabeth Dunn, associate professor of psychology at UBC, invited people on their way into a coffee shop. One group was asked to seek out an interaction(互动) with its waiter; the other, to speak only when necessary. The results showed that those who chatted with their server reported significantly higher positive feelings and a better coffee shop experience. "It’s not that talking to the waiter is better than talking to your husband," says Dunn. "But interactions with peripheral(边缘的) members of our social network matter for our well-being also."
Dunn believes that people who reach out to strangers feel a significantly greater sense of belonging, a bond with others. Carducci believes developing such a sense of belonging starts with small talk. "Small talk is the basis of good manners," he says.
1. What phenomenon is described in the first paragraph?A.Addiction to smartphones. |
B.Inappropriate behaviours in public places. |
C.Absence of communication between strangers. |
D.Impatience with slow service. |
A.Showing good manners. | B.Relating to other people. |
C.Focusing on a topic. | D.Making business deals. |
A.It improves family relationships. | B.It raises people’s confidence. |
C.It matters as much as a formal talk. | D.It makes people feel good. |
A.Conversation Counts | B.Ways of Making Small Talk |
C.Benefits of Small Talk | D.Uncomfortable Silence |
Pick-up Appointment Form | |
Item(物品) | A |
Destination | Overseas to |
Delivery | ☑Air □Regular |
Time to pick up | 5:00 |
Packing | A medium box |
Customer's information | Mr. Hudson |
89 Street,Chicago, | |
Tel:4159786 |
Leadership today is not about forcing others to do things. If this is even possible, it is short-term, and tends to backfire. If you order someone to do something against their will, they may do it because they feel they must, but the anger they feel will do more harm in the long-term, They will also experience fear.
Fear causes the thinking brain to shut down, making the person unable to function at his or her best. If they associate you with this emotion of fear. They will become less functional around you, and you will have succeeded in not only shooting yourself in the foot. but possibly making a very good employee or partner unable to perform effectively. Fear has no place in leadership.
The way we influence people in a lasting way is by our own character, and our understanding and use of emotion. We can order someone to do something, which may be part of the work day; or we can employ them at the emotional level, so they became fully devoted to the projects and provide some of their own motivation (积极性). Today’s work place is all about relationships.
Anyone works harder in a positive environment in which they are recognized and valued as a human being as well as a worker. Everyone produces just a bit more for someone they like. Leaders understand the way things work. They know the pay check is not the single most motivating factor (因素) in the work life of most people.
The true strength of leadership is an inner strength that comes from the confidence of emotional intelligence—knowing your own emotions, and how to handle them, and those of others. Developing your emotional intelligence is the single best thing you can do if you want to develop your relationships with people around you, which is the key to the leadership skills.
1. An employee may have a feeling of fear in the work place when ________.
A.he is forced to do things | B.be cannot work at his best |
C.he feels his brain shut down | D.he thinks of his work as too heavy |
A.People tend to associate leadership with fear |
B.Working conditions affect people’s physical health |
C.Good relationship is the key to business success |
D.Smart people are more functional in the work place. |
A.provide better suggestions | B.develop his own personality |
C.five his employees a pay raise | D.hide his own emotion of fear |
A.provide a variety of project for employees |
B.help raise employee’s living standards |
C.give employees specific instructions |
D.deal wisely with employees’ emotions |
10 . Suppose you become a leader in an organization. It’s very likely that you’ll want to have volunteers to help with the organization’s activities. To do so, it should help to understand why people undertake volunteer work and what keeps their interest in the work.
Let’s begin with the question of why people volunteer. Researchers have identified several factors that motivate people to get involved. For example, people volunteer to express personal values related to unselfishness, to expand their range of experiences, and to strengthen social relationships. If volunteer positions do not meet these needs, people may not wish to participate. To select volunteers, you may need to understand the motivations of the people you wish to attract.
People also volunteer because they are required to do so. To increase levels of community service, some schools have launched compulsory volunteer programs. Unfortunately, these programs can shift people’s wish of participation from an internal factor (e.g. “I volunteer because it’s important to me”) to an external factor (e.g. “I volunteer because I’m required to do so”). When that happens, people become less likely to volunteer in the future. People must be sensitive to this possibility when they make volunteer activities a must.
Once people begin to volunteer, what leads them to remain in their positions over time? To answer this question, researchers have conducted follow-up studies in which they track volunteers over time. For instance, one study followed 238 volunteers in Florida over a year. One of the most important factors that influenced their satisfaction as volunteers was the amount of suffering they experienced in their volunteer positions. Although this result may not surprise you, it leads to important practical advice. The researchers note that attention should be given to “training methods that would prepare volunteers for troublesome situations or provide them with strategies for coping with the problem they do experience”.
Another study of 302 volunteers at hospitals in Chicago focused on individual differences in the degree to which people view “volunteer” as an important social role. It was assumed that those people for whom the role of volunteer was most part of their personal identity would also be most likely to continue volunteer work. Participants indicated the degree to which the social role mattered by responding to statements such as “Volunteering in Hospital is an important part of who I am.” Consistent with the researchers’ expectations, they found a positive correlation(正相关) between the strength of role identity and the length of time people continued to volunteer. These results, once again, lead to concrete advice: “Once an individual begins volunteering, continued efforts might focus on developing a volunteer role identity....Items like T-shirts that allow volunteers to be recognized publicly for their contributions can help strengthen role identity”.
1. People volunteer mainly out of __________.A.academic requirements | B.social expectations |
C.financial rewards | D.internal needs |
A.Follow-up studies should last for one year. | B.Volunteers should get mentally prepared. |
C.Strategy training is a must in research. | D.Volunteers are provided with concrete advice. |
A.Individual differences in role identity. | B.Publicly identifiable volunteer T-shirts. |
C.Role identity as a volunteer. | D.Practical advice from researchers. |
A.How to Get People to Volunteer | B.How to Study Volunteer Behaviors |
C.How to Keep Volunteers’ Interest | D.How to Organize Volunteer Activities |