1 . 阅读下面短文，在空白处填入1个适当的单词或括号内单词的正确形式。

With the development of our     1     (social), the connection between people becomes unavoidable. People need to communicate with others as long as they are in the world. As a result, the interpersonal relationship becomes more and more     2     (importance).

A good interpersonal relationship promotes (促进) people's success. Throughout human history, we can know     3     no one can do everything well and become     4     (success) alone. Most great men have a good relationship with other people. For many people, the interpersonal relationship and their abilities are equally important to their success. By     5     (keep) a good relationship with others, people can easily get help from others     6     facing difficulties. In other words, excellent interpersonal communication skills can help people remove obstacles(障碍) on the way     7     success. Besides, a good interpersonal relationship can help people live a happy life.     8     (create) a harmonious environment, people should keep a good relationship with the people around them. These friendly people will form a happy atmosphere,     9     will make people work efficiently(高效的) and put them in a good mood in daily life. It is certain that people will receive     10     (happy) in the end.

4 . Your success as a manager can be determined by how you interact with people. The role of a manager as a leader is an important part of these interactions. Leadership involves influencing colleagues so that they follow a given direction or goal.    1    

The first is the “people function”. Here leadership helps to hold a group together and maintain the motivation of the group.    2    In this role the leader will ensure the group has sufficient funds to carry out its tasks. So a leader should be seen to have influence both outside the group and within the group.

Next comes the “task function”. Here leadership involves deciding what the tasks of the group of employees are and then making sure that they are carried out successfully.

The third is the “strategic function.”     3    A group of workers that knows what they are trying to achieve will be more efficient and better motivated than a group that doesn’t know what it’s supposed to be doing.

    4    For example, how much power the manager has over the group, how well the manager knows the systems present in an organization and how many personal contacts the manager has within the organization.

Good communication is another crucial element to successful leadership. A good leader is aware both of the message to be communicated and of the importance of effective communication to influence members of the group.     5    It is essential to be a role model for the policies you advocate. And remember, always accept responsibility for your mistakes and don’t blame colleagues for things that you do badly. No one is perfect. Just remember this when you interact with colleagues.

A．A leader should act as an ambassador for the group.

B．Leadership here helps with the development of a sense of purpose and direction for the group.

C．It is often stated that leadership has three main functions within groups.

D．A manager’s ability to influence people depends on a range of factors.

E．Networking includes the ability to make and maintain useful contacts.

F．This shows that you are aware of the effort colleagues are putting into their work.

G．A manager’s behavior is a vital component of the message they communicate to colleagues.

5 . A group of patients at Children's Healthcare of Atlanta （CHOA） were in for a special treat when they had the opportunity to visit Father Christmas at the "North Pole".

With the help of Delta Air Lines, 43 kids, ____ childhood cancers and blood disorders at the Aflac Cancer & Blood Disorders Center of CHOA, "flew” to the "North Pole" for a magical ______.A couple of policemen __ the patients to the Hartsfield-Jackson Atlanta International Airport, where Delta pilots and "elves（精灵）” _____ greeted them and helped them "check in".

Tickets in hand, the kids boarded a _____ flight to the "North Pole". The plane moved slowly around the tarmac（停机坪）for about 45 minutes to ____ the illusion（错觉）of long-distance travel, after which the patients _____ the plane and were greeted by even more Delta employees _____ as elves.

At the “North Pole, the kids danced, made crafts and _____ Father Christmas himself. There was even a ______— indoor snowfall. **lt is very much a part of the culture at Delta to _____ the communities where we live and work. And with Atlanta being our hometown, we greatly _____ our partnership with Children's Healthcare of Atlanta and look forward to ____ the North Pole event every year；" Delta employee and “Head Elf' volunteer Alice Mcnulty said. "It truly is an unforgettable holiday for many of us, ____ our volunteers get all dressed up in their elf clothes to make this a magical _____ for these children and their families；" she added.

1.

A．attacking

B．spreading

C．battling

D．studying

2.

A．event

B．treatment

C．destination

D．power

3.

A．introduced

B．led

C．invited

D．followed

4.

A．seriously

B．anxiously

C．carefully

D．warmly

5.

A．modem

B．comfortable

C．strange

D．special

6.

A．create

B．prevent

C．practice

D．adjust

7.

A．appreciated

B．exited

C．changed

D．approached

8.

A．known

B．considered

C．remembered

D．dressed

9.

A．recognized

B．met

C．played

D．described

10.

A．surprise

B．dream

C．secret

D．pity

11.

A．put up with

B．get away from

C．give back to

D．drop in at

12.

A．recommend

B．miss

C．value

D．improve

13.

A．celebrating

B．advertising

C．inventing

D．hosting

14.

A．until

B．as

C．if

D．although

15.

A．experience

B．adventure

C．lesson

D．opportunity

6 . Since we are social beings, the quality of our lives depends in large measure on our interpersonal relationships. One strength of the human conditions is our possibility to give and receive support from one another under stressful(有压力的) conditions. Social support makes up of the exchange of resources among people based on their interpersonal ties. Those of us with strong support systems appear better able to deal with major life changes and daily problems. People with strong social ties live longer and have better health than those without such ties. Studies over types of illnesses, from depression to heart disease, show that the presence of social support helps people defend themselves against illness, and the absence of such support makes poor health more likely.

Social support cushions stress in a number of ways. First, friends, relatives and co-workers may let us know that they value us. Our self-respect is strengthened when we feel accepted by others in spite of our faults and difficulties. Second, other people often provide us with informational support. They help us to define and understand our problems and find solutions to them. Third,we typically find social companionship supportive. Taking part in free-time activities with others helps us to meet our social needs while at the same time distracting(转移注意力) us from our worries and troubles. Finally,other people may give us instrumental support — money aid, material resources, and needed services — that reduces stress by helping us resolve and deal with our problems.

1. Interpersonal relationships are important because they can ________.

A．make people live more easily

B．smooth away daily problems

C．deal with life changes

D．cure types of illnesses

2. The researches show that people’s physical and mental health ________.

A．lies in the social medical care systems which support them

B．has much to do with the amount of support they get from others

C．depends on their ability to deal with daily worries and troubles

D．is related to their courage for dealing with major life changes

3. Which of the following is closest in meaning to the underlined word “cushions” ？

A．Takes place of.	B．Makes up of.
C．Lessens the effect of.	D．Gets rid of.

4. Helping a sick neighbor with some repair work in spare time is an example of ________.

A．instrumental support

B．informational support

C．social companionship

D．the strengthening of self-respect