2 . Everyone can benefit from better communication.     1    . Of course, we know that isn’t true, but this shouldn’t stop you improving you communication skills. Here are a few tips to help you become a better communicator.

    2    

Verbal language is only one aspect of the communication—body language is another aspect. If you ever wanted to know how to tell if someone is lying, body language is the answer. Your body language tells other people what you aren’t verbally saying, such as if you are anxious, confident, confused, angry or any other type of emotion or state of mind. If you become great at reading body language,it will help you become a better communicator.

Listen to others

Before you ever begin to speak, take a minute to see if anyone else has something to say.     3     Listening to others has many benefits, such as allowing you to learn new things or get information that you may later need.

Think before you speak

You parents probably told you this as a child, but many people still do not take a moment to think about the words they are about to say.     4    . There is a time and place for all words and tones of voice.

    5    You will have to practice your communication skills before you can ever become an excellent communicator.

Sports should help a man to learn fairness，not only in games but also in life.If two teams play     1     game，one team must lose.If a dozen     2     (team) attend an athletic competition，one team will get the most points and all the     3     eleven teams will get     4     points.If a school team comes out last，that is no loss of face.    5     that team and that school must do is to admit that it     6    (lose).The only intelligent reaction     7     defeat must be：next year we will do our best to come out on top，because from now on we will devote     8     (we) to a stricter course of training under competent instructors.

Lessons     9    (learn) in sports can help us in our dealing with other people.But even more     10    (value) are the lessons learned in extra-curricular activities in school：in speech，dramatic and musical contests，in “house” activities，and，especially，in the student council.

6 . I have neighbors whose adult son has been living with them since he lost his job. He is the fifth one of ________ of his parents. He had no job but still enjoyed himself because he had a dog staying together with him.

________， his dog died in July last year. That ________ hit him deeply, which was understandable, because he had spent most of his time walking the dog; Besides, he had made friends in the neighborhood with other dog ________.

His parents didn't ________ his idea of buying another dog because they wanted him to find work. It was a(n) ________ time for him; I could see he was lonely ________ his dog. All he could do was help his mom with cooking or ________ at home.

I wanted to help him get rid of the bad feelings, so I invited him to ________ the dog with me. We also ________ in some picnic activities together. Then I thought maybe something else would help.

It was volunteering (自愿做) at the local humane society (动物保护协会), not far from where we live. It took only several ________ for us to get there by bike. At first, he refused to volunteer to love the ________ there. However, after only one week, he began to ________ me excitedly how happy he was. Now he seems to have purposes to return to school to learn zoology (动物学) and study animals in the future. I feel happy that he has ________. I am more pleased that he feels ________ and valued. And that is so important to all of us.

7 . It is said that most people have not more than 30 friends at any given time, and 400 over the whole of their lives. However, on social networking sites, most users have about 150 friends. If these numbers are correct, then friendship means different things in different situations.

Also, there are no rules about friendship. There are no instructions about how to make friends, how to keep friendships going, and how to finish friendships if we want to move on. People have very different opinions about this: some people would die for their friends and they value them more than family. Others say that friends are temporary, only there to help each other until they are no longer needed. If people with such different views become friends, this can lead to problems.

Because of these different definitions of friendship, it is easy to be unhappy about our friendships. We may want them to be deeper or closer, or we may want to have more friends in our lives. Sometimes we simply do not have the time to develop our friendships, or we fear we have left it too late in life to start. If we move to another country or city, we have to find ways to make new friends again.

This dissatisfaction shows us how important friendships are for most of us. We should not think that it could be too late to build friendships. We also need to understand that the need to be around other people is one that is shared by many. Therefore, we should not be too frightened about starting to talk to people who in the future may become our friends: it is likely that they too would like to get closer to us. Remember what people say: strangers are friends we have not met yet.

8 . I’ve been taking a bus to school for years. I found that most passengers keep to themselves and no one ever has a _________ with anyone else.

About a year ago, an elderly man entered and said _________ to the driver, “Good morning!” Most people looked up, surprised and _________, while the bus driver took it for granted and _________ responded with a grunt (哼声). The next day the man _________   and again he said in a loud voice, “Good morning!” to the driver. Another grunt. By the fifth day, the driver finally agreed to accept the elderly man and _________   him with a little cheerful “Good morning!” Then the man _________, “My name is Benny.” The driver told the man he was Ralph.

That was the first _________ any of us heard the driver’s name and soon people began to talk to each other and say _________ to Ralph and Benny. Soon Benny __________his cheerful “Good morning!” to the whole bus. Within a few days, his “Good morning!” was __________ by a whole bunch of “Good mornings” and the entire bus seemed to be more __________. People got to know each other.

“If a __________ is someone who makes something happen, Benny was the one who took a lead in showing friendship __________ us,” I thought.

A month ago, something __________ happened and Benny didn’t __________ in the bus. Everyone began to __________ about Benny and lots of people said he may have passed away. No one knew what to do and the bus got __________ again. So last week, I started to act like Benny and say “Good morning!” to everyone and the whole bus cheered up again. I guessed I was the leader now. __________ Benny could come back to see what he had started really __________ a lot.

10 . I guess a boss must be pleased to hear that his employees are sorry to hear he's leaving and that they respected him and appreciated the job he'd done. Cards and e-mails are great, but maybe it's just ________ heartwarming to know that kind words are being said ________ "behind your back".

I like to do the ________ for my students. Of course I give them my own compliments, but I love to let them know when other adults have noticed their good behavior and attitudes. I want them to know that we aren't spending our lunch and meeting times ________ about them all the time! I want them to know that we often express our pleasure in working with this ________ group of kids, and I want them to know why!

I ________ myself when someone finds how my teenage grandchildren are turning into such fine young people. Then it's absolutely necessary to let them know it too! I want them to know that people notice them, and that it ________ when what they notice is good and praiseworthy.

I've known, from the other side, how much this can ________ . I often lack confidence in my own abilities as a teacher, so it gave me quite a ________ when a friend who works with families in the community mentioned that he has heard several times from parents how glad they are to have their kids in my class. It just feels more important ________ to have the words said by people who don't know I'll ever hear-when they can be totally honest. Great to hear it and great to ________ !

Sure, it's pleasant when we can say nice things about other people. It feels good! And I think it's a ________ compliment for people to know of the times when others are saying nice things even ________ ear shot.

Watch for your next opportunity to be the ________ ! Make sure to tell them about the nice things being said behind their backs! Because how will they know ________ we tell them?