1 . As a businesswoman, I care deeply about my customers. But like anyone for whom you feel affection, _______ can also drive you mad. They’ll come rushing in, _______their handbag’s been stolen. They’ll _______ that they left it in the changing room, create havoe (混乱) and then _______ it had been in their car all the time. They’ll have out half the _______ in the shop, and want the only style you don’t have left in a _______ colour. I do know how upset the shop staff can get, but I try to persuade them to keep _______.

I remember the first really _______ customer we had at Covent Garden. She was _______ absolutely everything, nothing was right and I was rather ________ that she became a “regular”. After a while, she ________ for the way she behaved at the beginning. She had split up with her husband the week before, was living in a flat ________, and since she’d found it too much to cope with (应对), she’d taken it out on ________ people.

That taught me a valuable ________ and I pass it on to the people who ________ in the market. Don’t take it ________. If a customer is rude or difficult, just think “Maybe she’s had a row with her husband. Maybe her child’s not ________.” Always water it down and don’t let your ego (自我) get ________. If you do, you won’t be able to ________ it and the whole thing develops into an unpleasant scene and that ________ everyone’s day.

1.

A．shopkeepers

B．customers

C．salespersons

D．receptionists

2.

A．saying

B．pretending

C．guessing

D．replying

3.

A．agree

B．promise

C．imagine

D．swear

4.

A．forget

B．decide

C．discover

D．assume

5.

A．foods

B．catalogues

C．belongings

D．goods

6.

A．particular

B．different

C．matching

D．natural

7.

A．fighting

B．smiling

C．waiting

D．changing

8.

A．generous

B．polite

C．careless

D．difficult

9.

A．curious about

B．displeased with

C．patient with

D．uncertain about

10.

A．relaxed

B．delighted

C．surprised

D．embarrassed

11.

A．searched

B．argued

C．prayed

D．apologized

12.

A．by chance

B．by herself

C．on purpose

D．on duty

13.

A．rude

B．such

C．other

D．lonely

14.

A．lesson

B．trick

C．skill

D．trade

15.

A．work

B．shop

C．meet

D．quarrel

16.

A．kindly

B．secretly

C．personally

D．casually

17.

A．ready

B．away

C．up

D．well

18.

A．out of sight

B．in the way

C．behind the scene

D．above the law

19.

A．stress

B．expect

C．handle

D．blame

20.

A．ruins

B．makes

C．starts

D．saves

2 . The Lake District Attractions Guide

Dalemain Mansion & Historic Gardens

History, Culture & Landscape(景观). Discover and enjoy 4 centuries of history, 5 acres of celebrated and award-winning gardens with parkland walk. Owned by the Hasell family since 1679, home to the International Marmalade Festival. Gifts and antiques, plant sales, museums & Mediaeval Hall Tearoom.

Open:29 Mar-29 Oct，Sun to Thurs.

Tearoom，Gardens & Gift Shop:10:30-17:00(16:00 in Oct).

House:11:15-16:00(15:00 in Oct)

Town: Pooley Bridge & Penrith
Abbot Hall art Gallery & Museum

Those viewing the quality of Abbot Hall’s temporary exhibitions may be forgiven for thinking they are in a city gallery. The impressive permanent collection includes Turners and Romneys and the temporary exhibition programme has Canaletto and the artists from St Ives.

Open: Mon to Sat and Summer Sundays. 10:30 -17:00 Summer.10:30 -16:00 Winter.
Town: Kendal
Tullie House Museum & Art Gallery

Discover, explore and enjoy award-winning Tullie House, where historic collections, contemporary art and family fun are brought together in one impressive museum and art gallery. There are four fantastic galleries to visit from fine art to interactive fun, so there’s something for everyone!

Open: High Season 1 Apr – 31 Oct: Mon to Sat 10:00 – 17:00, Sun 11:00 – 17:00.

Low Season 1 Nov – 31 Mar: Mon to Sat 10:00 – 16:30, Sun 12:00 – 16:30.

Town: Carlisle
Dove Cottage & The wordsworth Museum

Discover William Wordsworth’s inspirational home. Take a tour of his Lakeland cottage, walk through his hillside garden and explore the riches of the collection in the Museum. Visit the shop and relax in the café. Exhibitions, events and family activities throughout the year.

Open: Daily, 09:30 – 17:30 (last admission 17:00).

Town: Grasmere

1. When is the House at Dalemain Mansion & Historic Gardens open on Sundays in July?

A．09:30-17:30.

B．10:30-16:00.

C．11:15-16:00.

D．12:00-16:30

2. What can visitors do at Abbot Hall Art Gallery & Museum?

A．Enjoy Romney’s works.

B．Have some interactive fun.

C．Attend a famous festival.

D．Learn the history of a family

3. Where should visitors go if they want to explore Wordsworth’s life?

A．Penrith.

B．Kendal.

C．Carlisle.

D．Grasmere.

3 . Some parents will buy any high-tech toy if they think it will help their child, but researchers said puzzles help children with math-related skills.

Psychologist Susan Levine, an expert on mathematics development in young children at the University of Chicago, found children who play with puzzles between ages 2 and 4 later develop better spatial skills. Puzzle play was found to be a significant predictor of cognition(认知) after controlling for differences in parents’ income, education and the amount of parent talk, Levine said.

The researchers analyzed video recordings of 53 child-parent pairs during everyday activities at home and found children who play with puzzles between 26 and 46 months of age have better spatial skills when assessed at 54 months of age.

“The children who played with puzzles performed better than those who did not, on tasks that assessed their ability to rotate(旋转)and translate shapes,” Levine said in a statement.

The parents were asked to interact with their children as they normally would, and about half of children in the study played with puzzles at one time. Higher-income parents tended to have children play with puzzles more frequently, and both boys and girls who played with puzzles had better spatial skills. However, boys tended to play with more complex puzzles than girls, and the parents of boys provided more spatial language and were more active during puzzle play than parents of girls.

The findings were published in the journal Developmental Science.

1. In which aspect do children benefit from puzzle play?

A．Building confidence.	B．Developing spatial skills.
C．Learning self-control.	D．Gaining high-tech knowledge.

2. What did Levine take into consideration when designing her experiment？

A．Parents’ age.	B．Children’s imagination.
C．Parents’ education.	D．Child-parent relationship.

3. How do boy differ from girls in puzzle play?

A．They play with puzzles more often.

B．They tend to talk less during the game.

C．They prefer to use more spatial language.

D．They are likely to play with tougher puzzles.

4. What is the text mainly about?

A．A mathematical method.	B．A scientific study.
C．A woman psychologist	D．A teaching program.

5 . For Western designers, China and its rich culture have long been an inspiration for Western creative.

“It’s no secret that China has always been a source(来源) of inspiration for designers,” says Amanda Hill, chief creative officer at A+E Networks, a global media company and home to some of the biggest fashion(时尚) shows.

Earlier this year, the China Through A Looking Glass exhibition in New York exhibited 140 pieces of China-inspired fashionable clothing alongside Chinese works of art, with the aim of exploring the influence of Chinese aesthetics(美学) on Western fashion and how China has fueled the fashionable imagination for centuries. The exhibition had record attendance, showing that there is huge interest in Chinese influences.

“China is impossible to overlook,” says Hill. “Chinese models are the faces of beauty and fashion campaigns that sell dreams to women all over the world, which means Chinese women are not just consumers of fashion — they are central to its movement.” Of course, not only are today’s top Western designers being influenced by China—some of the best designers of contemporary fashion are themselves Chinese. “Vera Wang, Alexander Wang, Jason Wu are taking on Galliano, Albaz, Marc Jacobs—and beating them hands down in design and sales,” adds Hill.

For Hill, it is impossible not to talk about China as the leading player when discussing fashion. “The most famous designers are Chinese, so are the models, and so are the consumers,” she says. “China is no longer just another market; in many senses it has become the market. If you talk about fashion today, you are talking about China—its influences, its direction, its breathtaking clothes, and how young designers and models are finally acknowledging that in many ways.”

1. What can we learn about the exhibition in New York?

A．It promoted the sales of artworks.	B．It attracted a large number of visitors.
C．It showed ancient Chinese clothes.	D．It aimed to introduce Chinese models.

2. What does Hill say about Chinese women?

A．They are setting the fashion.	B．They start many fashion campaigns.
C．They admire super models.	D．They do business all over the world.

3. What do the underlined words “taking on” in paragraph 4 mean?

A．learning from

B．looking down on

C．working with

D．competing against

4. What can be a suitable title for the text?

A．Young Models Selling Dreams to the World

B．A Chinese Art Exhibition Held in New York

C．Differences Between Eastern and Western Aesthetics

D．Chinese Culture Fueling International Fashion Trends

7 . 阅读下面短文，在空白处填入1个适当的单词或括号内单词的正确形式。

Diets have changed in China — and so too has its top crop. Since 2011, the country     1    （grow）more corn than rice. Corn production has jumped nearly 125 percent over     2     past 25 years, while rice has increased only 7 percent.

A taste for meat is     3     (actual) behind the change: An important part of its corn is used to feed chickens, pigs, and cattle. Another reason for corn's rise: The government encourages farmers to grow corn instead of rice     4     (improve) water quality. Corn uses less water     5     rice and creates less fertilizer(化肥) runoff. This switch has decreased     6     (pollute) in the country's major lakes and reservoirs and made drinking water safer for people.

According to the World Bank, China accounts for about 30 percent of total     7     (globe)fertilizer consumption. The Chinese Ministry of Agriculture finds that between 2005—when the government     8     (start) a soil-testing program     9     gives specific fertilizer recommendations to farmers - and 2011, fertilizer use dropped by 7.7 million tons. That prevented the emission(排放) of 51.8 million tons of carbon dioxide. China's approach to protecting its environment while     10     (feed) its citizens "offers useful lessons for agriculture and food policymakers worldwide." says the bank's Juergen Voegele.

8 . My Favourite Books

Jo Usmar is a writer for Cosmopolitan and co-author of the This Book Will series(系列) of lifestyle books. Here she picks her top reads.

Matilda
Roald Dahl

I once wrote a paper on the influence of fairy tales on Roald Dahl’s writing and it gave me a new appreciation for his strange and delightful words. Matilda’s battles with her cruel parents and the bossy headmistress, Miss Trunchbull, are equally funny and frightening, but they’re also aspirational.

After Dark
Haruki Murakami

It’s about two sisters—Eri, a model who either won’t or can’t stop sleeping, and Mari, a young student. In trying to connect to her sister, Mari starts changing her life and discovers a world of diverse “night people” who are hiding secrets.

Gone Girl
Gillian Fynn

There was a bit of me that didn’t want to love this when everyone else on the planet did, but the horror story is brilliant. There’s tension and anxiety from the beginning as Nick and Amy battle for your trust. It’s a real whodunit and the frustration when you realise what’s going on is horribly enjoyable.

The Stand
Stephen King

This is an excellent fantasy novel from one of the best storytellers around. After a serious flu outbreak wipes out 99.4% of the world’s population, a battle unfolds between good and evil among those left. Randall Flagg is one of the scariest characters ever.

1. Who does “I” refer to in the text?

A．Stephen King.	B．Gillian Flynn.
C．Jo Usmar.	D．Roald Dahl.

2. Which of the following tells about Mari and Eri?

A．Cosmopolitan.	B．Matilda.
C．After Dark.	D．The Stand.

3. What kind of book is Gone Girl?

A．A folk tale.	B．A biography.
C．A love story.	D．A horror story.

9 . Washington, D.C. Bicycle Tours

Cherry Blossom Bike Tour in Washington, D.C.

Duration: 3 hours

This small group bike tour is a fantastic way to see a world-famous cherry trees with beautiful flowers of Washington, D.C. Your guide will provide a history lesson about the trees and the famous monuments where they blossom. Reserve your spot before availability — the cherry blossoms—disappear!

Washington Capital Monuments Bicycle Tour

Duration: 3 hours (4 miles)

Join a guided bike tour and view some of the most popular monuments in Washington, D.C. Explore the monuments and memorials on the National Mall as your guide shares unique facts and history at each stop. Guided tour includes bike, helmet, cookies and bottled water.

Capital City Bike Tour In Washington, D.C.

Duration: 3 hours

Morning or Afternoon, this bike tour is the perfect tour for D. C. newcomers and locals looking to experience Washington, D.C. in a healthy way with minimum effort. Knowledgeable guides will entertain you with the most, interesting stories about Presidents, Congress, memorials, and parks. Comfortable bikes and a smooth tour route(路线) make cycling between the sites fun and relaxing.

Washington Capital Sites at Night Bicycle Tour

Duration: 3 hours (7miles)

Join a small group bike tour for an evening of exploration in the heart of Washington, D.C. Get up close to the monuments and memorials as you bike the sites of Capitol Hill and the National Mall. Frequent stops are made for photo taking as your guide offers unique facts and history. Tour includes bike, helmet, and bottled water. All riders are equipped with reflective vests and safety lights.

1. Which tour do you need to book in advance?

A．Cherry Blossom Bike Tour in Washington, D.C.

B．Washington Capital Monuments Bicycle Tour.

C．Capital City Bike Tour in Washington.

D．Washington Capital Sites at Night Bicycle Tour.

2. What will you do on the Capital City Bike Tour?

A．Meet famous people.	B．Go to a national park.
C．Visit well-known museums.	D．Enjoy interesting stories.

3. Which of the following does the bicycle tour at night provide?

A．City maps.	B．Cameras.
C．Meals.	D．Safety lights.

10 . When “Rise of the Planet of the Apes” was first shown to the public last month, a group of excited animal activists gathered on Hollywood Boulevard. But they weren’t there to throw red paint on fur-coat-wearing film stars. Instead, one activist, dressed in a full-body monkey suit, had arrived with a sign praising the filmmakers: “Thanks for not using real apes (猿)!”

The creative team behind “Apes” used motion-capture (动作捕捉) technology to create digitalized animals, spending tens of millions of dollars on technology that records an actor’s performance and later processes it with computer graphics to create a final image (图像). In this case, one of a realistic-looking ape.

Yet “Apes” is more exception than the rule. In fact, Hollywood has been hot on live animals lately. One nonprofit organization, which monitors the treatment of animals in filmed entertainment, is keeping tabs on more than 2,000 productions this year. Already, a number of films, including “Water for Elephants,” “The Hangover Part Ⅱ” and “Zookeeper,” have drawn the anger of activists who say the creatures acting in them haven’t been treated properly.

In some cases, it’s not so much the treatment of the animals on set in the studio that has activists worried; it’s the off-set training and living conditions that are raising concerns. And there are questions about the films made outside the States, which sometimes are not monitored as closely as productions filmed in the States.

1. Why did the animal activists gather on Hollywood Boulevard?

A．To see famous film stars.

B．To oppose wearing fur coats.

C．To raise money for animal protection.

D．To express thanks to some filmmakers.

2. What does paragraph 2 mainly talk about?

A．The cost of making “Apes.”

B．The creation of digitalized apes.

C．The publicity about “Apes.”

D．The performance of real apes.

3. What does the underlined phrase “keeping tabs on” in paragraph 3 probably mean?

A．Listing completely.

B．Directing professionally.

C．Promoting successfully.

D．Watching carefully.

4. What can we infer from the last paragraph about animal actors?

A．They may be badly treated.

B．They should take further training.

C．They could be traded illegally

D．They would lose popularity.