1 . Two managers in the same organization were coming into conflict when having disagreements in their work. After thinking about a particularly troubling issue throughout the night, the first manager wrote a letter to the other one, outlining his thoughts as reasonably as possible. He gave it to the other person and asked him to read it later and suggested that after working through their anger, they discuss it again.

The following day the first manager stopped by the office of the other and asked how it would go. The second one admitted that he was very upset at first, but after thinking it over he realized that most of their disagreements were for a lack of understanding. He stated that he felt if they could discuss it without losing their tempers, they could work things out. That is exactly what they did later and got the issue settled with flying colors (成功地).

American president Abraham Lincoln was known for writing two letters when he needed to communicate with someone else who had made him angry. He first wrote a letter that severely conveyed just what he thought. Then he tore up that letter and wrote a second one that was appropriate and reasonable, and sent the letter out.

Effective communication is the key to any relationship. When we allow ourselves to become emotional and react immediately to what we feel without thinking, emotions overwhelm (压倒) the situation and prevent true communication. Step back, think evaluate what happened or what was said, and ask to clarify questions if it is needed. Then, you can respond appropriately.

Don’t let overwhelming emotion control your life. Instead, choose to think and process internally whatever comes your way before externally responding. That is when you can communicate with others effectively and you will be able to keep good relationships with them.

2 . Before the Renaissance (文艺复兴), art developed very slowly for about 1,000 years in Europe. Most art was made to serve the Church. Human beings in the art work were typically described as morally fallen and had to be saved by God and human life was regarded just a preparation for the happiness in the other world.

But the Renaissance (14〜16 century) upended all the above ideas. The “Renaissance Men” thought that the best way to serve God was not to bow down in church all day long but to recognize and make better use of the talents that God gave them. Human life was much more than a preparation for the other world.

For the Renaissance artists, they started to combine art and science in their work. They studied human bodies like doctors, nature like biologists and the laws of perspective like mathematicians to create realistic paintings and statues. For example, Leonardo da Vinci — an Italian sculptor, engineer, inventor and thinker — studied human bodies and observed the flight of birds. Another equally inventive and fearless Italian artist, Michelangelo Buonarroti, even went so far as to show in his work that human beings were truly made in God’s own image and that they were as great as their own creator. Raffaello Santi, the youngest of the great three Italian Renaissance artists，combined the quiet elegance of Leonardo with the raw power of Michelangelo. In his huge painting, The School of Athens, Raffaello celebrated the great ancient thinkers — a shocking break from Church tradition. And to make these once forbidden figures seem even greater, Raffaello presented the great thinkers of ancient Greece as the leading geniuses of his generation. Not only did these Renaissance-era Italians appreciate the great minds of the ancient world, they considered themselves in the same league.

Although the cultural explosion slowed down in Italy by 1600, people from around the world were already attracted to see the Renaissance-era masterpieces by then. Especially today, people continue to get inspiration from the great works of the era in the country.

3 . My mother used to take me to my grandparents’ in Belgium during the school holidays. While I would play chess with my grandfather, he would tell me stories about growing up, falling in love, and travelling around the world.

I didn’t realize the importance of preserving memories until my grandfather passed away, which ultimately changed my outlook on remembering our loved ones and the stories we share. I thought about solutions to help other people record the precious memories for those they love—before it’s too late. So I began matching ghostwriters (代笔人) to clients to help them write a book as smoothly and beautifully as possible, and Story Terrace was born.

Since then, we have explored the power of stories and their ability to connect us with our past and make sense of the present. It has been documented that increased family connection is significantly linked to less loneliness. Learning more about one’s family history, however, has been linked to boosting emotional health, increasing compassion and providing a deeper sense of cultures and traditions.

What we have found through our own research is that so many of us have missed out on the opportunity to explore our origins. 56 percent of Brits agreed that much of their family history is lost because they are no longer able to speak with the person who knows the most about it. A further 51 percent expressed regret as they wished they could tell their younger self to document their family’s life story, feeling that most of it had been forgotten. But when it comes to telling these stories, many don’t know where to begin.

We have seen numerous times when people come to us with random journal entries and notes from over the years, and these can be developed into a wonderful work of art that can be passed down for generations to come.

Half of the projects we see at StoryTerrace are heritage stories, with family occupying a dominant theme for most stories. Alongside this, common themes we see are of course love, overcoming challenges, settling in new surroundings and so on. However, family is a thread that always ties these together.

6 . You know by now that dirt is good for lots of things: growing plants, feeding worms, even the occasional mud bath. But building houses? Absolutely.

People build houses with dirt because it is plentiful, really cheap, and fireproof. Thick dirt walls keep you warm in winter and cool in summer. And you can build a whole house with few tools other than your own two hands.

In fact, dirt is so good for building things that half the people in the world live in houses made of mud. Maybe even you!

Mud works best for building where it’s dry for most of the year. If there’s too much rain, the walls of your mud house could melt like ice cream on a warm day.But in places that don’t see many storm clouds, mud bricks (砖块),which are baked hard in the sun or in a hot oven, can be as strong and durable as stone. In Africa, some mud­brick buildings have been standing for thousands of years.

In the southwestern United States, American Indians built four­story apartment buildings from mud bricks called adobe (土坯). And on the Great Plains, the first white settlers saw an ocean of grass as tall as oxen, but few trees for building houses. So they made their houses out of sod, dirt held together by the thick, tangled roots of prairie grass.

Most sod houses became worm food years ago, but many of the buildings you see every day are pure dirt.The bricks that may make up the walls of your house or school are made of clay that’s been baked in a fiery kiln (炉). So the next time someone says a building is made of bricks, correct them. You know it’s really made of plain old dirt.

8 . ChatGPT, a new chatbot model developed by US-based AI research laboratory OpenAI, has quickly become a hit globally due to its advanced conversational capabilities,

It can write emails, computer codes, even academic papers and poems, and has passed a number of tests within seconds. Academicians worldwide are discussing whether AI should be used in education. Some universities have banned it. The New York City’s Department of Education, for example, banned the chatbot from its public school devices and networks, with some people warning that it could encourage more students to cheat, especially in exams.

Many more welcome this app, claiming that, like most technological advances and groundbreaking innovations in history, ChatGPT is a powerful tool for the development of higher education.

Embracing AI as early as possible is advisable. Higher education institutions should make preparations for including AI in their syllabus (教学大纲). They can start by offering related courses, because by understanding how it works, they can make better use of it. Besides, students with good knowledge of AI are more competitive when it comes to getting a good job, as an increasing number of jobs are being done by computer programmes-some in cooperation with humans, AI-powered education technologies can be adopted to make the learning experience more suitable for each student based on his or her strengths and weaknesses. As for professors, AI can free them from doing some dull tasks so they can concentrate on teaching and interacting with students.

Since we cannot avoid ChatGPT and other AI-powered applications from entering the field of higher education, we should make collective efforts to ensure they have a positive impact on society and the future of education Despite AI helping make learning much more interesting and enjoyable, humans need to work very hard to win the race with technology.