2 . When someone you care about has suffered a serious health event or is dealing with a life-threatening illness, it can be difficult to know what to say or do.     1     How can you best offer your support? These tips can help:

Offer your support. Your friend or loved one may be unwilling to ask for help, but it’s support from people like you that can make all the difference in their recovery. Offer to help with a specific task, even if it’s simply to sit with them during or after treatment.     2    

Listen. When you talk to someone with a serious illness, it’s natural to feel awkward or not know what to say.     3     Allow them to express what they’re going through without judging them.

    4     The more you know about your loved one’s diagnosis (诊断) and treatment, the better prepared you’ll be to help. But that doesn’t mean you should tell the person what they should or shouldn’t do, unless they specifically ask for your opinion or want to know what you’ve researched. Treatment decisions are finally always up to your loved one, so be supportive even if you don’t always agree.

Stay connected.     5     You can’t just provide support at the time of diagnosis and then let your attention go. Your support can be just as important after treatment as it is before.

A．Encourage your loved one to keep calm.

B．Some illnesses can involve long-term treatment.

C．But often what really counts is to listen to the person.

D．Educate yourself about the illness but don’t give advice.

E．All you need to do is to present your determined attitude.

F．Your loved one is likely to experience some painful feelings.

G．Sometimes, the most important thing you can do is to be there.

4 . Claire Wyatt, a 24-year-old British volunteer, led eight Cambodians living with disabilities on a 155-mile bike ride from Phnom Penh, the nation’s capital, to Siem Reap to raise money and deliver supplies to those in need in the coronavirus pandemic(新冠病毒大流行).

“Leading this trip was an incredibly special experience for me,” said Claire. “Not only was I encouraged by the determination of each and every rider, but also the team taught me every day not to focus on their disability.”

When she was first asked to lead the trip, Claire admitted, she was feeling nervous about her team traveling such a distance in just a few days because cycling with a disability can come with added physical and emotional challenges.

One team member named Dy, who lost an arm in an accident, biked using just one arm to balance. Another named Vulta could only pedal on one side due to polio(小儿麻痹). Despite all the difficulties, Claire realized quickly that she didn’t have to worry about her team. She saw them deal with rough area that she had seen abled cyclists give up on before.

The volunteers covered the distance in just four days, not only helping so many people across the country, but also overcoming huge difficulties to get there.

“The best thing about this ride is that the riders have all volunteered their time to do this. They are so enthusiastic about Cambodia and raising money for others in need,” said Claire. “The money raised will feed 99 families in Siem Reap.”

Claire recalled her favorite moment of the experience, when one of the cyclists pushed an exhausted teammate up a hill for 2 miles. “One moment that stood out for me was when Naret, our only female rider, was feeling tired,” she said. “Her fellow rider gently put his hand on her back and pushed her for 2 miles! They were encouraging each other to push through the tiredness.”

1. Why did Claire and eight Cambodians cycle 155 miles?

A．To challenge themselves.	B．To help out needy people.
C．To take part in a competition.	D．To raise money for the disabled.

2. What worried Claire before the ride?

A．She might be injured on the road.	B．She would be unable to lead the team.
C．Her team might be looked down on.	D．Her team couldn’t finish the route.

3. Which of the following can best describe the team?

A．Confident, calm and friendly.	B．Honest, patient and open-minded.
C．Strong-minded, brave and caring.	D．Curious, creative and experienced.

4. What did Claire think of the journey?

A．It could have taken less time.

B．It was amazing and inspiring.

C．It changed her idea about human nature.

D．It was more difficult than she had expected.

5 . An interview is a discussion with someone in which you try to get information from them.     1     There are three basic sub-types of interview: structured interviews, unstructured interviews and semi-structured interviews.     2     Incidentally, “respondent” and “informant” are words that are sometimes used instead of “interviewee”.

A great deal is provided by this personal contact: you are another human being, and interviewees will respond to you, in bodily presence, in an entirely different way from the way that they would have reacted to questionnaires that came through their letterboxes or to emails.     3     Most people want to help and give their opinions, and they will usually be energized to help by your physical presence.

If you take the trouble to schedule a visit, you can be more or less guaranteed of a response. Most importantly, though, you will be able to relate to interviewees while you are talking to them.     4     You will be able to watch their behaviour which will give you important clues about how they feel about a topic. Because of the primacy of the personal contact, your appearance and tone are important—how do you want to be seen? As “one of us”? As a person in authority? As an observer? …Or what?     5     However you decide to present yourself, it is good practice of course to try to put the interviewee at ease before the interview begins — to talk about the weather, about your journey, about anything that will break the ice.

A．This is a ready-made support for you.

B．Its nature varies with the nature of the interviews.

C．You will be able to hear and understand what they are saying.

D．Your decision should influence the way that you look, sound and behave.

E．The information may be facts or opinions or attitudes or any combination of these.

F．Each involves the interviewer in fact-to-face contact or telephone contact with another person.

G．You will be using these clues to make informed guesses about what the interviewees might really mean.

6 . Life is full of surprises and events that sometimes change one’s daily routine. Some of them might be good and pleasant.     1     The unexpected events may cause you anxiety and stress. So you need to find some ways to be less affected by them.

    2     Even if you live the same kind of life, doing the same things day after day, there could be unexpected events. So you need to realize that such events can’t be avoided and you need to be prepared for them. In this way, you’ll find it easier to deal with whatever happens in your life.

Have a positive attitude. Not all unexpected events are bad.     3     For example, even getting fired for work could finally turn out well, as you might find a more satisfying job.

Always focus on the present moment, learning from it and making use of new changes that come your way. In other words, make the most of the present moment, instead of thinking about what you lost, or how bad the situation is.     4    

Introduce small changes into your life.     5     You can try eating a different breakfast or drink tea in the morning instead of coffee, or do things that you usually do, but in a different way.

A．This is useless and is a waste of time.

B．Admit the fact that unexpected events are part of life.

C．However, there are some that are bad and unpleasant.

D．Think before speaking when facing unexpected events.

E．This will help you deal more easily with unexpected events.

F．Sometimes what seems like a problem could be a good thing.

G．It would be much more useful to think about the new situation.