1 . People are taught how to speak, but good sentence structure and a wide range of vocabulary words won’t always lead to being understood or understanding others.
The good news is that it’s never too late to learn how to communicate more effectively. The first step is to realize you’ re having communication issues.
You have the same fights over and over.
Your fights are about the same topic again and again. If this is happening, it means you don’t yet have the skills to resolve conflicts.
You don’t want to fight so you try not to bring up subjects that lead only to pain and disconnection. The problem is that avoiding them leads to pain and disconnection anyway. Unless you learn how to have hard conversations productively, you will get more and more disconnected until your relationship is in danger of ending.
You regularly feel misunderstood or unheard.
No matter how hard you try, you don’t feel understood. Perhaps your partner has expressed the same feeling.Over time the disconnected feeling does damage to your relationship. It’s important to learn how to communicate in a better way, so that both you and the other person feel heard and understood.
A.You avoid discussing certain topics. |
B.You argue with your partners about some issues. |
C.If you can’t resolve issues, they will continue to show up. |
D.This requires more than just speaking to your partner or vice versa. |
E.Then, you can learn how to communicate in a more productive way. |
F.If you leave conflicts unsettled, you will feel disconnected and lonely. |
G.Effective communication requires much more than being able to speak. |
2 . A recent study by a group of researchers found that there is a link between happiness and a term that the researchers coined called “relational diversity.”
Using public data from sources like the Bureau of Labor Statistics and the World Health Organization, the researchers were able to analyze data sets and survey responses from people who had shared their daily habits, schedules and interactions. They noticed a clear relationship between relational diversity and overall levels of satisfaction.
Hanne Collins, a Harvard Business School doctoral student who co-authored the study, says that relational diversity is composed of two elements: richness and evenness.
Richness measures relationship categories, or how many kinds of people you interact with in a day. That could be your romantic partner, a family member, a neighbor or a stranger. “The more relationship categories they talk to in a day and the more even their conversations are across those categories, the happier they are. And we find this in a large sample across many countries,” Collins said.
Evenness relates to the distribution of conversations among those different relationship categories. Some people may find themselves interacting with colleagues at work more than, say, their family members. “If you have a few conversations with colleagues, a few with friends, a few with a romantic partner or a couple chats with strangers, thats going to be more even across these categories,” Collins explained.
Ultimately, Collins says, the study gives insight to the idea that humans are social creatures at heart. Having a support system is important, but it goes beyond your inner circle. “Its about this mix. Its about connecting with people who are close to you, who are maybe less close to you, who connect you with other people, who provide different kinds of support,” she said. “Essentially, the idea is that the more diverse your social portfolio (社交档案), the happier you are and the higher your well-being.”
Next time you consider striking up a conversation with a stranger in line at the grocery store or while waiting at the coffee shop, keep in mind that it might be beneficial to your well-being.
1. How does the author explain the term “relational diversity”?A.By listing statistics. | B.By making comparison. |
C.By giving definitions and examples. | D.By describing the process. |
A.A person who interacts most with his family members. |
B.A person who communicates frequently with his friends. |
C.A person who seldom strikes up conversations with strangers. |
D.A person who has ever conversations with many different people. |
A.Researchers came up with a new concept. |
B.It shows that a support system is not necessary. |
C.Researchers collected data by conducting experiments. |
D.It was led by a doctoral student from Harvard Business School. |
A.Neutral. | B.Skeptical. |
C.Opposed. | D.Approving. |
Have you ever found yourself waiting the stop of your bus to arrive and have a stranger ask a commonplace question? Perhaps you’ve stood in line waiting for a coffee and feel the need to just look over to the person next to you and ask about the weather.
This is small talk, and despite the name, it’s actually a big part of daily life.
“Small talk may seem trivial(微不足道的), but it’s a natural way for people to connect. It may seem like a waste of time. But it serves a vital role in our social interactions. Big relationships are built on small talk.” Lindy Pegler, who has a master’s degree in psychology, wrote on Medium.
In fact, we spend a lot of our time making small talk. Often, we find ourselves making small talk with the same people on a regular basis. Coming up with small conversations is the foundation of these relationships.
The benefits of such conversations can actually contribute to our happiness and benefit our lives as a whole. In a study cited by The New York Times, researchers found that having a healthy amount of acquaintances(相识的人) and maintaining these relationships contribute to one’s sense of belonging to a community.
So how does one start making small talk? It can be as simple as complimenting one’s shirt, asking about their day or commenting on the traffic. “First and foremost, small talk is an act of politeness,” Pegler noted. “Our small talk at our first meeting is our chance to show who we are,” she added.
Who knows where this can lead? Nowadays, the small connections we make can lead to big results. You might find someone who has a common interest, or maybe even someone who turns out to be a close friend. There is one thing for sure: Making small talk can brighten our day—even if it’s just a nice comment or thoughtful question.
So the next time you find yourself waiting for the bus or checking your watch while you wait in a line, take the opportunity to look up and talk to someone around you. After all, it takes a small connection to lead to a larger one.
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4 . While everyone’s image of their dream home looks a little different, most people will agree that their ideal neighbourhood is filled with friendly faces. Getting to know your neighbours takes time and effort.
Nick Tebbey, national executive officer of Relationships Australia, says spring is the perfect season to start getting to know your neighbours. “When the weather starts warming up we’re all spending more time outdoors.” It makes sense that the best way to get to know a neighbour is to first make sure they actually know you’re neighbours.
To put yourself in the way of these opportunities, Tebbey suggests timing your outings to take place“when other people are out and about as well”. When it comes to actually introducing yourself to your neighbours, Tebbey notes it’s important to do what feels comfortable, whether that’s leaving a note on a building notice board or chatting to someone while you wait for the elevator.
Once you’ve introduced yourself to a neighbor, you can start conversations.
“It’s not about grand gestures or sharing everything about yourself with your neighbours.
A.In fact, it’s almost the opposite. |
B.It doesn’t have to require a lot of effort. |
C.It’s vital to ask questions and remember people’s answers. |
D.However, it can potentially be easier than you may expect. |
E.Should you start to feel uncomfortable, you could invite another. |
F.And the easiest way to do that is with short, repeated interactions. |
G.The less anxiety you feel, the more likely you are to commit to them. |
5 . What keeps us healthy and happy as we go through life? The clearest message that we got from a 75-year study is this: Good relationships keep us happier and healthier.
The first is that social connections are really good for us, and that loneliness kills. It turns out that people who are more socially connected to others are happier.
And we know that you can be lonely in a crowd and you can be lonely in a marriage. So the second big lesson that we learned is that it’s not just the number of friends you have, and it’s not whether or not you’re in a committed relationship, but it’s the quality of your close relationships that matters.
And the third big lesson that we learned about relationships is that good relationships don’t just protect our bodies, they protect our brains. It turns out that being in a securely attached relationship is protective. Many people are in relationships where they can get help from the other persons in times of need.
So, good and close relationships are good for our health and well-being.
A.These people’s memories stay sharper and longer. |
B.We’ve learned three big lessons about relationships. |
C.That is to say, the good life is built with good relationships. |
D.What’s more, they’re physically healthier, and they live longer. |
E.It turns out that living in the conflict is really bad for our health. |
F.They will surprisingly find that this relationship cause mental decline. |
G.People living in loneliness are either in sorrow or terrible health condition. |
6 . There is an old American saying, “Loose lips sink ships.” This means that if you speak too much about something, especially to people who you don’t know so well, it’ll cause all kinds of trouble.
The situation here is so much worse because the “loose lips” were your best friend’s. Treated this way, you’re sure to feel hurt.
But I have to say that it’s partly your fault, isn’t it? You admit that you were “letting off steam”. It is understandable in that situation, but we should always think before we speak.
First, apologise to your teammate. If you ever want to win any more basketball games, you need to work together, and that means communicating with each other clearly and resolving conflicts.
Then, talk to your friend. Friendship should be one of the greatest things in the world, but sometimes it can be difficult. Again, your strategy is clear communication. Tell your friend you’re angry with him for repeating what you said and making the situation worse, but that you want to move on.
Thirdly, and perhaps most importantly, think about your own behaviour. Don’t say too much when you’re angry!
If you think about other people’s feelings as well as your own, you’ll soon find everything works out.
A.Here’s what you need to do. |
B.So have a chat with your teammate. |
C.Approached in this way, your friendship will soon be repaired. |
D.Always remember that a friend in need is a friend indeed. |
E.We depend on our parents at home, while we depend on friends when we are outside. |
F.Filled with anger, you tend to say whatever comes to your mind. |
G.We should always be able to trust those closest to us, and it hurts even more when we find we can’t. |
7 . Learning how to face silence in conversation is an important skill especially when working across cultures.
In international negotiations, experienced negotiator (谈判者) stay silent and impassive on purpose because that will make others feel uncomfortable and possibly make compromises without having to do anything. Americans especially can’t stand silence, so they often are the first to break the silence and sometimes might be at a disadvantage in negotiations.
So what’s the best response? Set your jaw and wait it out. Don’t offer a compromise just because they are not speaking. If you have to say something, ask a direct question, such as “What’s your initial reaction to that offer?” Once a silence is getting into 45 seconds you could say, “Let’s come back to that in a minute and go on with the next part of our negotiation.”
In presentations, silence can be far more effective than dramatic passion (热情). Before starting, look at the audience and be silent for a moment because that says, “I’m in control. I know what I’m doing. I’m confident.”
A classic example was when Apple co-founder Steve Jobs launched the first iPhone. He introduced with many pauses so that you didn’t miss his key points. Because silence makes us nervous, our natural reaction is that we’d better pay attention, there’s something going on here.
Equally, when giving a speech to staff or trainees, pauses count-especially if there are negatives. If you keep talking you’re spoon feeding. Give people a moment of silence to get beyond the emotional response and to start thinking consciously and processing.
Silence can be an inward-focused thoughtful activity or an outward stillness where you give yourself the time to watch and think and listen to the world around you. Having observed the use of silence in Finland and also among the Blackfeet Nation, a North American Indian tribe in northern Montana in the US, we can see benefits far beyond wheeling and dealing.
Silence can be a very powerful point for understanding ourselves, understanding others, for developing better common understanding and more productive outcomes and that applies to business, politics, education, law, medicine, every area of human life.
1. What is the purpose of the example of Steve Jobs?A.To show the wisdom of Steve Jobs. | B.To explain silence can be more effective. |
C.To introduce how to make a presentation. | D.To prove silence can ease one's nervousness. |
A.Supporting some person with any selfless help. |
B.Feeding somebody patiently with a small spoon. |
C.Giving others some new ideas to think over carefully. |
D.Using a way that discourages independent thought. |
A.Silence is the best defense. |
B.Silence in negotiations is of great help. |
C.Learning the skills about silence is important. |
D.Silence has different meanings in difficult culture. |
8 . In an era when many parents make efforts to ensure that boys and girls have equal opportunities, a recent study found that boys are paid twice as much allowance (零花钱) as girls for doing weekly chores.
An analysis of 10,000 families across the US showed that boys earned an average of $13.80 (92 yuan) each week compared with $6.71 earned by girls, according to BusyKid, a web platform that allows kids to receive, spend, or invest their allowance.
“I think this is a wake-up call for parents to realize what they are paying, to make sure they are being as fair as possible,” said Gregg Murset, CEO of BusyKid.
According to the analysis, boys averaged more allowance than girls because they were more often assigned chores considered more physically difficult, including cutting the grass. Girls, meanwhile, were more often paid for jobs such as loading the dishwasher. Boys also earned more money because they were paid for things girls were not paid for at all, including showering and brushing their teeth.
In Illinois, Vaishali Patel tries hard to teach her two children that gender shouldn’t determine what chores they are assigned or what activities they choose. The parents don’t pay their children an allowance, and instead expect them to help with all jobs around the house.
But Patel said the children still pick up on old-fashioned gender stereotypes (刻板印象) from elsewhere, like when they tell their son to try dance classes in addition to the sports he plays.
“He’s like, ‘No way am I doing that’,” said Patel. “Some of that is really hard to influence.”
Barbara Risman, a professor at the University of Illinois at Chicago, said that while Americans have come a long way in terms of offering more equal opportunities for men and women, changing mindsets (心态) forever takes even more time.
1. According to the analysis, how much do girls earn on average every day in the US?A.$6.71. | B.$0.96. | C.$13.80. | D.$1.97. |
A.They do less work. |
B.They have no gender stereotypes. |
C.Most people think their task takes little effort. |
D.They can do more physically difficult chores. |
A.Changing mindsets all the time. |
B.Updating attitudes over a short time. |
C.Breaking old-fashioned gender stereotypes. |
D.Providing different chances for different genders. |
A.Paying equally. |
B.The ways to get more allowance. |
C.Differences between two different genders. |
D.Boys should have more allowance than girls. |
9 . Peer pressure occurs when a peer group has direct or indirect pressure to do certain actions. The term “peer” often refers to people one knows in real life and that have a similar social status to oneself. However, the larger culture can also bring about peer pressure.
Many people consider peer pressure a negative thing.
Research suggests peer pressure sometimes begins in elementary school.
Research has long shown that peer pressure can increase the risk of someone trying drugs, alcohol, or cigarettes.
A.However, this isn’t always the case. |
B.Coping with peer pressure can be tough. |
C.Unconsciously, we are all influenced by people around us. |
D.Certain people are more affected by peer pressure than others. |
E.At this age, group values and routine begin to form among children. |
F.It’s impossible to resist peer pressure when a child is struggling to fit in. |
G.For example, television can convey to the public an acceptable way to behave. |
10 . How to Improve Your Communication Skills
If you feel like you lack the basic skills required for good communication, there are a number of reliable ways to improve. Here are a few tips:
Focus on nonverbal communication. Mastering nonverbal signals can help prevent miscommunication and signal interest to those around you.
Manage your own emotions. For clear communication and your own personal well-being, it’s important to manage your emotions and express them appropriately in context.
Practice public speaking.
Ask for feedback. There’s no shame in asking for honest feedback on your communication skills from people around you.
A.Practice active listening. |
B.Develop communication skills. |
C.Public speaking may sound frightening. |
D.Know what’s appropriate to express when speaking publicly. |
E.Turn to them for advice on improving your communication skills. |
F.Showing strong emotions can lead to poor communication and conflict. |
G.Pay attention to your facial expressions and body language when speaking with someone. |