1 . PRACTITIONERS

2 . Terri Bolton is a dab hand when it comes to DIY (do-it-yourself). Skilled at putting up shelves and piecing together furniture, she never pays someone else to do a job she can do herself.

She credits these skills to her late grandfather and builder Derek Lloyd. From the age of six, Terri, now 26, accompanied Derek to work during her school holidays. A day’s work was rewarded with £5 in pocket money. She says: “I’m sure I wasn’t much of a help to start with, painting the rooms and putting down the flooring throughout the house. It took weeks and it was backbreaking work, but I know he was proud of my skills.”

Terri, who now rents a house with friends in Wandsworth, South West London, says DIY also saves her from losing any deposit when a tenancy (租期) comes to an end. She adds: “I’ve moved house many times and I always like to personalise my room and put up pictures, so, it’s been useful to know how to cover up holes and repaint a room to avoid any charges when I’ve moved out.”

With millions of people likely to take on DIY projects over that coming weeks, new research shows that more than half of people are planning to make the most of the long, warm summer days to get jobs done. The average spend per project will be around £823. Two thirds of people aim to improve their comfort while at home. Two fifths wish to increase the value of their house. Though DIY has traditionally been seen as male hobby, the research shows it is women now leading the charge.

3 . My students frequently ask me how I planned out my career to become president of Fidelity Investments. I always tell them, “There was no grand plan; I backed into my career one step at a time.” In this tough economy and ever-changing world, it is more important than ever to smartly evaluate each step in your career. To prepare for whatever surprises lie ahead, try to make choices today that will maximize your options in the future.     1    

Gaining transferable (可转移的) knowledge begins with the choices you make at school. You want your education to provide you with the necessary skills and expertise to succeed in a wide variety of jobs.     2     I favor those that involve extensive writing, rigorous analysis, or quantitative skills.

Once you have finished your formal education, search for jobs that will allow you to further expand your transferable knowledge—to help you find your next job. Let’s say you take a job putting together airplane leases. Within a few years, you could become the world’s expert on the subject.     3     By contrast, if you take a job that will expand your computer programming skills, you can greatly boost your options for later steps in your career.

Remember gaining transferable knowledge is only one piece of the puzzle.     4     As a saying goes, “Organizations don’t hire people. People hire people.” The more people you know, the more people will think of you when a job pops open—even when it is not publicly advertised.

Of course, you can build your network to some degree without changing jobs.     5     But this sort of event-driven networking pales in comparison with the deep bonds you can develop with your colleagues by working, communicating, and traveling with them.

5 . “Boreout (闷爆) is different from burnout (精疲力竭) in the sense that bored-out employees rarely break down with exhaustion. Bored-out people may be present physically but not in spirit, and people can keep doing this for a good while,” says Harju, who has studied boreout for years.

Workers who realize they’re experiencing boreout may also be unwilling to flag it up as an issue to line managers or human resources. “While the behaviors that feed into burnout — overwork, drive — are appreciated and rewarded by employers, boreout reflects a lack of interest, a lack of motivation,” says Harju. “These are things that are avoided in organizations.”

There are some quick fixes, like taking on work tasks that are more interesting to you. But a 2016 study Harju and her colleagues worked on showed that people who had boreout were less likely to engage in constructive activities like trying to find new, interesting challenges at work.

What happens more often, she says, is that people will just show up at their desks and spend time shopping online, chatting with colleagues or planning other activities. She says that these people aren’t lazy, but are using these behaviours as “coping mechanisms”.

Fahri Ozsungur, an associate professor of economics at Mersin University, Turkey, who was behind the 2021 study on the health effects of boreout, points out that combating the phenomenon isn’t just down to the individual. “Giving meaning to the job is not just up to the employees,” he says. “Instead, it’s up to management to create an office culture that makes people feel valuable.”

If you think boreout is seriously affecting your health either physically or mentally, it may be valuable to ask yourself how you might be able to reselect your career path toward something healthier for you. Seek the advice from advisers, career consultants, friends and family.

“If only people take its suggestion, boreout can make a change into something else: a different career entirely, or a different role in the organization,” Harju says.

10 . My interest in body language began with a professor of mine at university. He mentioned “Pinocchio” to me one cold morning after saying that I always rubbed my nose when giving excuses for being late to his courses. Actually, when someone tells a lie, the person’s blood rushes to the nose and the extra blood makes it itchy (发痒的). This little example of non-verbal communication inspired me to become a body language expert. Now, I earn my living by training people in non-verbal communication. Knowing when someone is lying and knowing how to persuade people you’ re telling the truth are two of the most important skills you’ll ever learn.

I have spent a lot of time studying the ways the human body gives more reliable information than the words we speak. The words say one thing but the body may say something completely different. We know that crossed arms can be seen as either defensive (防御性的) or aggressive (攻击性的), but what about facial expressions, postures and gestures? All of these say a lot and can only be understood if you know how to make sense of the signs.

Business clients are always in need of my services and I try to improve their confidence by teaching them about body language. I give advice about handshakes, which should always be firm and steady, and I teach the importance of personal space. They may seem like minor matters, but these codes of behaviour can be the key to making or breaking a business deal.

My working life gives me a great deal of satisfaction. I feel that I’ m providing a public service, but it is a service that has had its downside. Whenever I meet someone new and I tell them what I do for a living, they immediately put their guard up and they’re no longer relaxed. They quite literally freeze in the attempt to hide all the signals that they think I’ m reading. It makes life difficult at times, but I consider it a small price to pay for a job I enjoy so much.