1 . The Internet has opened up a whole new online world for us to meet, chat and go where we’ve never been before.

But just as in face to face communication, there are some rules of behavior that should be followed when on line.    1    Imagine how you’d feel if you were in the other person’s shoes.

For anything you’re about to send: ask yourself, “Would I say this to the person’s face?” if the answer is no, rewrite and reread.    2    

If someone in the chat room is rude to you, your instinct (本能) is to fire back in the same manner. But try not to do so.    3    If it was caused by a disagreement with another member, try to fix the situation by politely discussing it. Remember to respect the beliefs and opinions of others in the chat room.

    4    Offer advice when asked by newcomers, as they may not be sure what to do or how to communicate. When someone makes a mistake, whether it’s a stupid question or an unnecessarily long answer, be kind about it. If it’s a small mistake, you may not need to say anything. Even if you feel strongly about it, think twice before saying anything. Having good manners yourself doesn’t give you license to correct everyone else.     5    At the same time, if you find you are wrong, be sure to correct yourself and apologize to those that you have offended.

It is not polite to ask others personal questions such as their age, sex and marital status. Unless you know the person very well, and you are both comfortable with sharing personal information, don’t ask such questions.

A．It’s natural that there are some people who speak rudely or make mistakes online.

B．Repeat the process till you feel sure that you’d feel comfortable saying the words to the person’s face.

C．Everyone was new to the network once.

D．The basic rule is simple: treat others in the same way you would want to be treated.

E．When you send short messages to a person online, you must say something beautiful to hear.

F．You should either ignore the person, or use your chat software to block their messages.

G．If you do decide to tell someone about a mistake, point it out politely.

2 . You’ve seen news reports about people who need assistance after a natural disaster, or TV programs about how lonely and isolated older people can get. Maybe you’ve walked past people who are living on the streets.    1    The answer: you can volunteer. Volunteering gives you an opportunity to change people’s lives, including your own. Helping others in need is such an important part of life. So how do you go about it?

Find what’s right for you.

Volunteering isn’t school.    2    You can choose what really interests you and who or what is most deserving of your time.

    3    

After you’ve discovered what interests you, decide how much time you want to spend and what fits into your schedule.

Expand your mind.

Volunteering is a great way to learn new skills — from working as part of a team to setting and reaching goals.    4    And it can help you develop a new understanding of people who are different from you — people with disabilities, people in financial problems, sick kids, or the elderly.

Feel good.

Volunteering helps people feel they make a difference — that they do have the power to change things for the better. When people depend on you, it can change the way you look at yourself.    5    Volunteering is also a great way to get a view on your own life.

A．It can give you a chance to discover what kinds of things you’re best at and enjoy most.

B．Instead of having the choices made for you, you’ve got to pick.

C．Doing something for others helps people to change the world.

D．So what can you do about any of those things?

E．You can feel proud of what you’ve achieved.

F．Find what fits your schedule.

G．Change things for the better.

3 . Read the passage and fill in the blanks with proper words or the proper forms of the given words.

The first country to use public service advertisements (PSAs) is the US. During the Civil War, the government     1     (sell) bonds (债券) via newspaper advertisements provided without charge and placed throughout the North       2     (raise) money in support of the war. The way was so effective     3     it resulted in the first national ad campaigns for baking powder, soap and railroad travel, thus launching the commercial advertising industry.

The first non-governmental ads     4     could be considered PSAs appeared after the turn of the century. The National Child Labor Committee was chaired by Felix Adler, the early welfare leader     5       stacked (堆积) his Board of Directors with newspaper publishers who would support his cause. Thus this was perhaps how the first example of media co-branding was born.

When the US     6     (draw) into World War I in 1917, the Federal Committee of Public Information was created       7     (encourage) public support and dramatize the reasons for “why we fight.” Within the Committee, a Division of Pictorial Publicity was formed by the artist Charles Dana Gibson, who recruited (招募) the leading artists of the time to create posters building support for the war. James Montgomery Flag created the “Uncle Sam Needs You” poster,     8     may be one of the most famous and iconic posters of all time. Hundreds of     9     posters which have become part of the national memory     10     (be) produced by this group. All work was produced free including the design, printing and placement.

4 . 阅读下面材料，在空白处填上适当的内容或所给单词的正确形式。

Once there lived a rich man     1    wanted to do something for the people of his town.    2     first he wanted to find out whether they deserved his help.

In the centre of the main road into the town, he placed    3    very large stone. Then he     4    (hide ) behind a tree and waited. Soon an old man came along with his cow.

“Who put this stone in the centre of the road?” said the old man, but he did not try to remove the stone. Instead, with some difficulty he passed around the stone and continued on his way.    5    man came along and did the same thing; then another came,and another. All of them complained about the stone but not tried to remove     6    . Late in the afternoon a young man came along. He saw the stone,    7    (say) to himself: “The night    8    (be) very dark. Some neighbors will come along later in the dark and will fall against the stone.”

Then he began to move the stone. He pushed and pulled with all his         9    (strong) to move it. How great was his surprise at last!    10     the stone, he found a bag of money.

5 . We’ve all been there: in a lift, in line at the bank or on an airplane, surrounded by people who are, like us, deeply focused on their smartphones or, worse, struggling with the uncomfortable silence.

What’s the problem? It’s possible that we all have compromised conversational intelligence. It’s more likely that none of us start a conversation because it’s awkward and challenging, or we think it’s annoying and unnecessary. But the next time you find yourself among strangers, consider that small talk is worth the trouble. Experts say it’s an invaluable social practice that results in big benefits.

Dismissing small talk as unimportant is easy, but we can’t forget that deep relationships wouldn’t

even exist if it weren’t for casual conversation. Small talk is the grease(润滑剂) for social communication, says Bernardo Carducci, director of the Shyness Research Institute at Indiana University Southeast. ＂Almost every great love story and each big business deal begins with small talk,＂ he explains. ＂The key to successful small talk is learning how to connect with others, not just communicate with them.＂

In a 2014 study, Elizabeth Dunn, associate professor of psychology at UBC, invited people on their way into a coffee shop. One group was asked to seek out an interaction(互动) with its waiter; the other, to speak only when necessary. The results showed that those who chatted with their server reported significantly higher positive feelings and a better coffee shop experience. ＂It’s not that talking to the waiter is better than talking to your husband,＂ says Dunn. ＂But interactions with peripheral(边缘的) members of our social network matter for our well-being also.＂

Dunn believes that people who reach out to strangers feel a significantly greater sense of belonging, a bond with others. Carducci believes developing such a sense of belonging starts with small talk. ＂Small talk is the basis of good manners,＂ he says.

1. What phenomenon is described in the first paragraph?

A．Addiction to smartphones.

B．Inappropriate behaviours in public places.

C．Absence of communication between strangers.

D．Impatience with slow service.

2. What is important for successful small talk according to Carducci?

A．Showing good manners.	B．Relating to other people.
C．Focusing on a topic.	D．Making business deals.

3. What does the coffee-shop study suggest about small talk?

A．It improves family relationships.	B．It raises people’s confidence.
C．It matters as much as a formal talk.	D．It makes people feel good.

4. What is the best title for the text?

A．Conversation Counts	B．Ways of Making Small Talk
C．Benefits of Small Talk	D．Uncomfortable Silence

6 . 七选五

A conflict at work is common. If you can avoid conflict, it means you will win what you want regardless of what the other person wants. Since the potential problem has not been removed, it will simply reappear later.    1    

◆Be aware of the fact that some conflicts are unavoidable at work.

On many occasions (场合), conflict and disagreement are likely to happen. But when a conflict happens it is not the end of the world.    2    Conflicts mean that people care enough to disagree strongly. The trick is not to allow the conflict to go on forever.

◆    3    

Solve a conflict when it starts, as it only gets worse with time going by. Everyone is waiting for the other to admit he or she is wrong and gets more unpleasant after the conflict has lasted a while. It is necessary to interrupt the “waiting game” before it gets to that point.

◆Ask nicely.

If somebody has done something that makes you angry, or if you don’t understand their viewpoints or actions, simply asking nicely about them can make a world of difference. Never assume that people do what they do to annoy or hurt you. Sometimes there is a good reason why that person does what he or she does, and a potential conflict disappears right there.    4    

◆Appreciate.

    5    Tell them why it is worth it to you to solve the conflict. This can be difficult as few people find it easy to appreciate a person they disagree strongly with, but it is a great way to move forward.

A．Praise the other part in the conflict.

B．Deal with conflicts sooner rather than later.

C．Invite the other person to talk about the situation.

D．Do remember to make an enquiry, not an accusation of any sort.

E．Here are the necessary steps to effectively get rid of conflicts at work.

F．On the contrary, it can be the beginning of an interesting learning process.

G．Clear thinking is unlikely to happen while an argument continues to boil over.

7 . 七选五根据短文内容，从短文后的选项中选出能填入空白处的最佳选项，选项中有两项为多余选项。

How to Prepare for GuestsGuests are people whom we welcome sincerely and we should make sure they feel comfortable like they are in their home. Sometimes we get enough time to make preparations for guests, but sometimes we don’t. This article will be beneficial for both these kinds of people.    1    Get a bedroom for your guests. It doesn’t have to be complicated. Change bed covers, clean the bathroom and you can even add a nice scented(芬芳的) candle to spice things up. These are simple things you can do even if you are a very busy person.    2    Know what your guests’ favorite foods are so that you can make for them and serve. Don’t forget to note down if they are allergic to any certain kind of food to save the embarrassment(难堪). If you are among one of those people who can hardly manage the time to cook for your guests then take them to the restaurants so that they can taste new foods or enjoy their favorite ones.Plan activities to have a good time with your guests.    3    If they come over the weekends then plan for some indoor activities to have fun. It’s also a good way to remove your tiredness from your boring life.    4    It can happen that you may not be able to be with your guests for a certain amount of time while they are staying in your home. In that case you must declare it to them and may have someone else to accompany them while you are absent.When your guests say goodbye, give them something as a token(信物) of love to remember the days they stayed with you.    5    

A．Declare your absence.

B．Allow them to come and go as they please.

C．Just bear in mind everything fresh and clean will do fine.

D．If they come during the vacation then you can plan for outdoor activities.

E．Here are some ways to help you to put away things well in a short amount of time.

F．Make your guests feel even more welcome by including them in activities such as outings, or movies.

G．It can be just a photo in a beautiful frame that will remind them of beautiful moments that they spent with you.

8 . Knowing your neighbors can make you feel safer and can make your life a little more enjoyable.     1    

Start a Facebook group. Many online groups already exist for local communities, but they may just focus on swapping and selling objects, or simply for exploring the local area.     2     For example, starting a Facebook group.

Get volunteering. Volunteering is a great way to meet like-minded neighbors and make a difference to your community.     3     Charities are the most obvious place to start. Charities, large or small, are always looking for help in regions across the UK. A simple Google search can help you discover local charities and volunteer opportunities.
Practice everyday kindness. Kindness is the start to possible long-lasting friendships. Everyday acts of kindness can be as simple as saying hello when you see your neighbors in the street or the supermarket. It may be seeing someone struggle with the gardening and offering your help.     4    
Start an exercise group. There are a rare few of us that are motivated to start exercising, and even fewer that enjoy going it alone.     5     Plan big walks of your area and ask neighbors to come along. You could sign up together to attempt a marathon or half marathon. Or perhaps you can arrange a Zumba, yoga, or aerobics (有氧运动) class in the community centre.

A．However, you are often too busy to realize this.

B．There are many ways to volunteer in your local community.

C．Starting a neighborhood exercise group may be just the ticket.

D．So why not set one up simply to get to know your neighbors better?

E．It may also be taking in that rather large parcel when no one is home.

F．If you’re new to an area or don’t know how to make local friends, try this advice.

G．These groups indeed make life in communities easier and more comfortable for you.

9 . 根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

How to Say GoodbyeKnowing how and when to say goodbye is often difficult, even in informal situations. But learning to say goodbye appropriately is a skill that will help you keep your relationships and let people know you care.     1     Read on to learn how to recognize opportunities when you leave.

    2     When you’re at any kind of party or gathering, or even a one-on-one conversation, it can be difficult to get away. Learning to recognize good opportunities to leave will make a short-term goodbye much easier.

Watch body language. People don’t like telling you that they’d like you to leave.     3     If the host of a party starts cleaning up, or withdraws (退出) from the conversation, gather your friends or belongings and make your exit. If someone starts checking their watch, or seems otherwise restless, it’s also time to leave.

Make plans to see each other again.Even saying, “See you at school tomorrow,” or “Can’t wait to see you again at Christmas” keeps the goodbye light and focused forward.     4    

Tell the truth.Many people expect to come up with a “good excuse” when they’re ready to leave.     5     If you want to leave, just say, “I’m going to go now, see you later.”

A．You don’t need to.

B．Set up a coffee date.

C．Recognize when to leave.

D．So try and watch for signals.

E．It makes the goodbye easier.

F．It’s also easier than it seems sometimes.

G．If you haven’t already made plans, use it as an opportunity to make them.

10 . 请你以The power of humor为话题写一篇短文，谈谈幽默在生活中的重要作用。
词数100左右；文体不限，题目自拟。