1 . How do people respond when you have a talk with them? Maybe they brush your emotions aside or never listen to you.     1     Some tips will help you gain respect by communicating more effectively.

Use confident body language. This type of body language can increase your self-respect and help you earn people’s respect. Confident body language can include good eye contact and appropriate postures (姿势). Keep your eyes forward instead of down.     2    

Improve your listening skills. Good listeners often come across as sympathetic and caring, which are admirable qualities. A skilled listener can make others feel valued and appreciated.     3     To improve your listening skills, start by paying more attention to people during conversations. Put your phone away and focus on what they are saying rather than what you want to say in response. Give them plenty of time to speak.

Avoid oversharing. It’s common to talk too much and start rambling (瞎扯) when you get nervous or want to make a good impression. But to gain others’ respect, you can’t ramble or talk too much about yourself.     4     Get everyone involved and talk about shared interests or hobbies. That way , people will start valuing your input and what you say.

    5     Sometimes you may have a difficult conversation or come into conflict with others. If you get cross, people won’t take you seriously because they’ll think you’re too emotional and unreasonable. In that case, you should have the conversation in private instead of making a scene in public. You can also do it sometime after you’ve cooled down.

A．Keep calm and your anger in check.

B．There’s no need to fill every silence.

C．Therefore, he may be respected in return.

D．Try to make your message as clear as possible.

E．You might feel that you just don’t matter to others.

F．Don’t leave your arms crossed or hands in your pockets.

G．Instead, you need to slow down and find some common ground.

2 . 听下面一段较长对话，回答以下小题。
1. What is the relationship between the speakers?

A．Colleagues.

B．Interviewer and interviewee.

C．Manager and customer.

2. How many candidates are there for the position?

A．Two.

B．Four.

C．Six.

3. What does the woman ask?

A．What the job requirements are.

B．Where the interview will be held.

C．Whether the equipment is ready.

5 . When you set a foot outside of your door to drop trash, go to a social event or go for a walk, thoughts like “I hope I don’t see anyone I know” or “please don’t talk to me” may run through your mind. I’ve also said such things to myself. Sometimes the last thing you want to do is to talk with someone, especially someone new.

Why do we go out of our ways to avoid people? Do we think meeting new people is a waste of time? Or are we just lazy, thinking that meeting someone new really is a trouble?

Communication is the key to life. We have been told that many times. Take the past generations, like our parents, for example. They seem to take full advantage of that whole “communication” idea because they grew up talking face to face while Generation-Y grew up staring at screens. We spend hours of our days sitting on Facebook. We send messages to our friends and think about all of the things we want to say to certain people that we don’t have the courage to do in reality.

Nowadays, we are so caught up in our little circle of friends—our comfort zone. We love it that they laugh at our jokes, understand our feelings and can read our minds. Most importantly, they know when we want to be alone. They just get us.

Holding a conversation with someone new means agreeing with things that you don’t really believe and being someone you think they want you to be—it is, as I said before, a trouble. It takes up so much energy, and at some point or another, it is too tiring.

But meeting new people is important. Life is too short, so meet all the people you can meet, make the effort to go out and laugh. Remember, every “hello” leads to a smile—and a smile is worth a lot.

1. What do we learn about the author?

A．He likes to meet someone new.	B．He feels stressed out lately.
C．He’s active in attending social events.	D．He used to be afraid of talking to others.

2. What’s the problem of Generation-Y in the author’s eyes?

A．They rely on the Internet to socialize.	B．They are less confident in themselves.
C．They have difficulty in communicating.	D．They are unwilling to make new friends.

3. Why do many young people avoid meeting new people?

A．They think it troublesome.	B．They are busy with their study.
C．They fear to disappoint their friends.	D．They want to do meaningful work.

4. Why does the author write the text?

A．To stress the importance of friends.

B．To give tips on how to meet new people.

C．To encourage people to meet new people.

D．To display the disadvantages of Generation-Y.

6 . Quite often, no matter how good you are, your success is dependent on how other people such as your boss, peers, clients and customers perceive(感知) your communication and responses.

So when you come to people who make the key difference between helping you or holding you back, how can you influence and persuade them to give what you want?

Psychological research repeatedly shows that people generally make up their minds whether to help or hinder(阻碍) you, based on whether they like you or not. It is human nature. What can you do about it? You need to make a good impression on others to ensure they like you and give you what you want. Research again shows that people give opportunities to the people they like best. In fact, most people make up their minds about other people in the first five minutes or less of meeting someone. These are called first impressions or “moments of truth”.

Once they make up their minds, they tend to be very reluctant to change their opinions. You hardly have room for error when making a first impression on a new acquaintance. Therefore, whether you are applying for a job, going for an interview, attending a meeting with your boss or peers, or serving a customer, you need to prepare yourself mentally and rehearse how you will manage the first few minutes of your interaction. This includes doing your homework to gather information and researching all possible issues so you will know how to address them if the other party should raise them unexpectedly.

It is amazing how poorly some people can come across at the beginning. The worst thing is that they do not even seem to realize it. Despite having good qualifications and excellent work performance, the candidates cannot be excused from trying to make good first impressions.

1. Which of the following is the way people tend to decide whether to like other people or not?

A．They make quick decisions.

B．They change their opinions frequently.

C．They prefer people who are experienced.

D．They pay much attention to good qualifications.

2. Which of the following strategies might help in an interview according to the author?

A．Show your friendliness and confidence.

B．Ask the interviewers for homework to do.

C．Know as much as possible about the situation.

D．Do something unexpected to impress the interviewers.

3. What is the passage mainly about?

A．Making a good first impression.	B．Approaches to applying for a job.
C．People making the key difference.	D．Winning strategies for a job interview.

4. What will probably be talked about in the next part of the passage?

A．Questions that might be asked by the interviewers.

B．How to win over people who don’t like you at first.

C．Examples of how good first impressions help people succeed.

D．Some specific advice on how to make a good first impression.

8 . How often do you have a conversation with someone, and think you are paying attention to him or her, only to realize shortly afterwards that you can't remember what he said? Or, perhaps you get distracted while he is speaking and miss the message that he is trying to deliver.     1    : TVs, radios, traffic noises, telephones, laptops and so on, which can make it difficult to listen with our full attention.

But how can we listen more effectively?     2    . He said, “Mindfulness means paying attention in a particular way, with a purpose, at the present moment and non - judgmentally.”

    3    ? Jon Kabat - Zinn describes three key elements of mindful listening that we can use to improve our listening skills.

First of all, be present. When we listen mindfully, our focus should be on the person we are listening to without distractions. Then develop empathy (共鸣). We often see the world through our own experiences. When we're empathetic, we can understand a situation from someone else's point of view.     4    . Our cues are the thoughts, feelings and physical reactions that we have when we feel anxious or angry, and they can block out ideas and perspectives that we re uncomfortable with. Mindful listening can help us to be more aware of our cues.     5    

In conclusion, the rule is straightforward: simply “Listen”! Listen carefully and attentively. Pay full attention to the other person, and don' t let other thoughts, like what we are going to say next, distract us.

A．Finally, listen to our own “cues”

B．What can we do with mindful listening

C．But how can we apply mindful listening to our life

D．At last, “cues” helps us understand the speaker's ideas

E．In today's busy world, modern life is full of distractions

F．Besides, it allows us to choose not to let them block communication

G．Professor Jon Kabat - Zinn put forward the idea of mindful listening

10 . He is a 62-year-old superior court judge, but they are former addicts and criminals. All of them, however, are part of one team: the Skid Row Running Club in Los Angeles (L.A.).

Twice a week, before the sun comes up, Judge Craig Mitchell runs the mile from his office at the county courthouse to The Midnight Mission, a social services organization centered in Downtown’s Skid Row — the well-known area where the city’s largest homeless population lives.

At the organization, he meets a group of 30 to 40 people and together they run through East L.A. The group includes runners from all walks of life and all levels of athleticism. Some members are homeless or in recovery, and others are lawyers, social workers or students.

Mitchell developed the program in 2012 after a man he’d once sentenced to prison returned to thank him. “He was paroled（假释）to The Midnight Mission and decided to come back and said ‘Thank you, Judge Mitchell, for treating me like a human being.’ The president of the organization at the time asked me if there was something that I could do to contribute to the organization, and I thought of starting a running club. That was the inception,” Mitchell said.

Every year, Mitchell takes his most devoted Skid Row runners on a free trip to participate in an international marathon. “I come back to the courthouse after any run and check off who is there. And so, I know exactly who has been faithful to the running program and who just comes once in a while, ” he said.

Mitchell says he’s seen some participants turn their lives around, attending college, securing full-time employment and possessing calmness. “Running is a way for the participants to build relationships,” he said. “You can be an amazing runner and benefit as much as our fast runners, because at the end of the day you’re going to be surrounded by people who really care about you and want to spend time with you. Everybody is welcome. We believe. We listen. We support.”

1. What can we learn about the Skid Row Running Club?

A．It consists of all sorts of members.

B．It was set up to make a profit.

C．It’s failed to win popularity in L.A．

D．It was designed mainly for court judges.

2. Why does Mitchell check off runners after any run?

A．To check their health.	B．To compare their speed.
C．To make sure of their presence.	D．To praise devoted runners.

3. What does Mitchell’s story tell us?

A．We can make a difference when we care.

B．Running can highly educate criminals.

C．We can gain admiration if we work hard.

D．Running can help build a charity for the poor.