4 . Imagine meeting someone for the first time who comes from a distant country but is fluent in your language. Would you adapt the tone of your voice, or the spacing of pauses in your speech? How about adjusting your body language and facial expressions, depending on the background of the person in front of you?

These are just a handful of the shifts in behaviour that can contribute to what is known as your "cultural intelligence", or CQ.

"The number one predictor of your success in today's borderless world is not your IQ, or not even your expertise(专长)," writes social, scientist David Livermore in his book The Cultural Intelligence Difference. "It's your CQ."

Typically CQ is measured through a series of questions that assess four distinct components. The first is "CQ Drive"-the motivation to learn about other cultures. Then there is "CO Knowledge", which is an understanding of some of the general cultural differences you may face. "CQ Strategy" examines how you make sense of those difficult conflicts and learn from them, while "CQ Action" involves your behavioural flexibility-whether you are able to adapt your conduct like a cultural chameleon.

"While understanding a specific culture can be useful, it may not predict at all your ability to engage effectively in a new place," says Livermore. "In fact, our research finds that individuals who have lived in multiple locations for extended time are more likely to have higher CQ Knowledge than those who have lived multiple decades in one overseas setting."

Someone with low CO might have a tendency to judge everyone else's behaviour by his own cultural standards. If he comes from a more sociable environment, for instance, and notices that his Japanese colleagues are very quiet in a meeting, he may assume that they are being unfriendly or bored. A person at the top of the scale(级别), meanwhile, might realise that silence is a sign of respect and that feedback(反馈)won't be given unless it is explicitly required. As a result, he'll make sure to offer suitable opportunities within the meeting for others to provide their opinions.

1. Which of the following best describes "a cultural chameleon"?

A．Learning from other cultures to have a high CQ.

B．Taking action to overcome the communication barrier.

C．Getting along well with others despite cultural differences.

D．Changing behaviour according to the cultural background.

2. What is the best way to get high CQ Knowledge?

A．Experiencing a variety of different cultures.	B．Spending a long time in a specific culture.
C．Meeting people from a distant country.	D．Having personal experience in another culture.

3. What kind of people do the "Japanese colleagues" represent?

A．People with low CO.	B．People with high CQ.
C．People from a different culture.	D．People from a sociable environment.

4. Whom is the text mainly intended for?

A．Those who are going to be a social scientist.

B．Those who want to learn about CQ Knowledge.

C．Those who conduct some research on CQ and IQ.

D．Those who interact with people from different cultures.

5 . We spend 40 hours of our adult lives a week working, not including the time to and from the office. So it’s no surprise we become really good friends with our colleagues. We spend most of our time with them, after all. But times have changed and the way we talk to one another is ever-developing.

Now, many companies have internal instant messaging systems so that there’s less need to get up and walk round to speak to our colleagues. Emails fly around with numerous teams copied in, so everyone is in the loop (圈子). But what is the value of face-to-face conversation in the workplace?

New Zealand’s most admired wine brand. Villa Maria, knows the importance of conversation and how good communication can help strengthen a business from the inside out. Its newly launched campaign, called the Value of Conversation, explores what British people value the most about a face-to-face chat and how engaging with each other in person can make a difference in all areas of their lives.

Although nearly 1 in 5 British people find a quick email more efficient in their work, they still value the importance of speaking to their colleagues in real life and hearing their ideas, taking away any uncertainty and giving the opportunity for discussion. This is perhaps why, despite mostly preferring emails, nearly three-quarters of British people believe that speaking to people directly leads to better communication and improving work results.

Obviously, 85% of the people at the age of 18-24 believe that if someone is positive and confident during face-to-face conversations, it’s an indicator that they’re good at their job. So perhaps putting in a little extra effort to face-to-face conversations will pay dividends. If having a conversation in person could help you keep a pay rise, then it’ll be worth.

1. What makes the ways of the communication among office colleagues change?

A．The order from their bosses.	B．The laziness of the colleagues
C．The convenience of using emails.	D．The preference to doing work alone.

2. What is Villa Maria’s attitude towards face-to-face communication?

A．Doubtful.	B．Positive.
C．Negative.	D．Sympathetic.

3. Why do many British people still like speaking to others directly while working?

A．It can improve the relationship with others.

B．It can save them much time.

C．It can make people communicate more easily than sending emails.

D．It can contribute to better communication and improving work results.

4. What does the underlined phrase “pay dividends” in paragraph 5 mean?

A．Get rewards.	B．Pay salaries.
C．Learn lessons.	D．End relationships.

6 . Why Accepting Change Is Important to Your Professional Success?

Whether you like it or not, change is a necessary part of today’s business climate. Those employees who accept change will succeed, while those fearing change may head for the unemployment line.     1     So how can we make this normal change as positive and beneficial as possible?

What’s wrong with change?

Employers want their workers to change when necessary.     2     The main reason is fear, though none of us agree that we doubt our ability to accept new ideas, use new technology, or adapt to new organizations.

    3    

Employees often view change differently from their supervisors. This is why communication is so vital in many cases. Lack of communication will cause problems in personal relationships. Unfortunately, fear prevents them from expressing their ideas and opinions.

The positive side of change.

    4     One of the most positive aspects of change is that it is never boring. If we want passion back in our work, we must be willing to change. We can learn how to work with a team and take on new responsibilities and change not just your attitude to change but some of your ideas and goals.

Embrace upcoming changes.

Many people are content to live their present safe lives and want no change.     5     Comfort and high position? If those are what you desire, then you will probably soon be out of a job. If, instead, you want challenge and welcome change, you will always be successful and popular in your job.

A．Communication is the key.

B．Think about what you really want.

C．Remember to work hard at your work.

D．Communication helps you make more friends.

E．Although some employees fear change, change is normal.

F．If you describe your current job as boring, then change it.

G．Knowing that, then, why are so many people resistant to it?

7 . On her first day in New York City, teaching students from low-income families at an after-school program, Alyssa Kapasi noticed so many kids were lining up for free sandwiches and fruit in the cafeteria. Many of these poor students don’t get enough food to eat at home, so a free school lunch or a free after-school meal might be the most food they would get all day.

Kapasi, who graduated from private school, was shocked. Therefore, she was determined to help. “I want other kids to understand that if they meet a problem, they don’t have to wait to be an adult to salve it,” says Kapasi. She and a group of friends are now putting their programming skills ta work to create an app called Food for Thought, which will allow parents, students and even kind-hearted strangers to donate to a lunch account for a student in need at a nearby school.

About 20 million American kids receive free lunches. Two million more quality for reduced-price meals, and those students’ families may pay for part of their food. When they don’t have the money on any day. the students might have to choose an “alternative meal” such as a free cheese sandwich.

One clever feature of the app which is being supported by donation from companies and social investors—is that it provides anonymity (匿名) to lunch recipients and donors. To receive financial help, a family will need only a recommendation from a school administrator, and no one else knows.

“I want to make the application a platform where all users feel no shame in using it,” says Kapasi. She hopes to test the app in a school district next month. And then, she will devote herself to charity.

1. Why did so many students have to eat school food according to paragraph 1?

A．The food was cheap.	B．They preferred to eat in the cafeteria.
C．The food was very delicious.	D．They lacked food at home.

2. What is the function of the app?

A．Selling food to the student.	B．Allowing people to help poor students.
C．Communicating well with students parents.	D．Helping students study well.

3. What is special about the app?

A．It is attractive and fun.	B．It is convenient to apply.
C．It manages users’ information secretly.	D．It can tell who is badly in need of food.

4. What can we learn about the app?

A．It has been abandoned half way.	B．It is being created by a student.
C．It is about to be put into practice.	D．It is being used in a school district.

8 . Today I went to Berkeley, near our old neighborhood. I was a bit surprised by the increased number of homeless (alternatively housed) people walking around. I remember there are more in certain areas. So the first man who asked me for money got all my single bills. So when the second man asked me two minutes later, I said I was out because I gave all I had to the previous person.

I was headed to the grocery store for a coffee and after I left the store I walked out to find him as he had asked me for something because he was hungry and I invited him to go into the grocery store with me.

When I asked him what he wanted to eat, he just asked for vegetable and rice. He talked about how much better the vegetables were as we waited for our number to be called. While we waited he told me that he had slept outside last night on the sidewalk, that it was not good, and that he had come from Rwanda and was alone.

He was a gentleman. When I asked if he wanted more he said, this bowl of food would last him the whole day.

I don’t know what his circumstances were before he came to California, and wandering and begging on the streets could somehow be better because you just never know what had happened to him. He seemed like a kind soul who just needed some help like we all do. I am grateful I did a little to help him today.

1. Why did the author fail to give the second homeless man money?

A．He kept some money for others.	B．He spent all his money shopping.
C．He didn’t take any money that day.	D．He donated all her small money to the first man.

2. What does the underlined word“ it” in Paragraph 3 refer to?

A．He was alone.	B．He waited for his food.
C．He slept on the sidewalk.	D．He was offered food.

3. How did the author feel about the homeless man?

A．Understandable.	B．Pitiful.
C．Hopeless.	D．Strange.

9 . Recently, my family and I attended a neighborhood oyster(牡蛎)roast. While standing at the large tables ___ and eating oysters, I noticed a school aged boy across the table from us. He was being __ oysters and by a man having a great deal of __ and displeasure trying to swallow them down.

At first, I thought the man wanted the boy to __ the oysters and it would stop.  But __ we stood there, it continued. And with __ oyster the suffering of this boy becoming more and more __ as he fought back tears and struggled to swallow them. I __ learned that the man felt the boy had been impolite and this was his __ .

I couldn’t watch. I hesitated whether to get involved or __ . Then I had an idea. I grabbed my daughter and our frisbee(飞盘) __ walked our way next to the man and the boy, attracting their attention __. Then we introduced ourselves as not to knowing many __ there, we invited the boy to come and play frisbee with us.

The man allowed it and __ the boy’s situation changed. He became friendly and __. He ran up and down happily to __ the flying dish. We pulled another child into our __ and played frisbee for a good 30 minutes together. I was so relaxed to __ the suffering I was witnessing in that moment. And it made me feel __ that trying to help in that or any situation where you __ suffering is the best thing to do.

1.

A．chatting

B．playing

C．quarrelling

D．discussing

2.

A．bought

B．told

C．sent

D．handed

3.

A．effort

B．time

C．difficulty

D．pleasure

4.

A．keep

B．try

C．hate

D．have

5.

A．since

B．if

C．as

D．once

6.

A．other

B．his

C．each

D．that

7.

A．valuable

B．obvious

C．peaceful

D．important

8.

A．latter

B．still

C．therefore

D．ever

9.

A．warning

B．reward

C．reaction

D．punishment

10.

A．calm down

B．walk away

C．hide away

D．watch over

11.

A．or

B．so

C．and

D．but

12.

A．on purpose

B．in return

C．as usual

D．at present

13.

A．people

B．friends

C．strangers

D．neighbours

14.

A．exactly

B．immediately

C．nervously

D．carefully

15.

A．creative

B．anxious

C．shy

D．talkative

16.

A．beat

B．touch

C．catch

D．hold

17.

A．family

B．group

C．dinner

D．union

18.

A．change

B．reduce

C．remove

D．end

19.

A．certain

B．doubtful

C．easy

D．hopeful

20.

A．bring

B．experience

C．ignore

D．see

10 .

Do you want to put a smile on someone’s face? Maybe make their day a little bit brighter?     1     In fact, many things can be done as a part of your normal routine and cost little or nothing. Try out one or more of the following ways today to put smiles on their faces.

    2     Handwritten notes that are given to encourage someone, not just for thanking someone for a gift, are rare. That makes handwritten notes even more special. Start a new practice of sitting down and writing an encouraging note on a regular basis.

Take a friend out to lunch or invite him or her to your home for a meal.     3     If you feel like being more adventurous, throw a party for several of your friends.

Deliver a meal to someone you know that is sick or having a rough time. We have all been sick and know the last thing you want to do is being out of bed. There are also times when life is tough.     4    

Ask a friend if you can take care of their kids for a day or an evening. If you have been a parent, you know the value of being able to have a few hours of “adult time” without worrying about the children.     5     Offer to do it when the parents want to relax themselves.

Besides, there is one more way that can’t be ignored. Give a real smile to everyone you meet. You will experience how easy it is to get others to smile!

A. Thank everyone that supports you.

B. Write an encouraging note to others.

C. Helping others will be rewarded with more smiles.

D. Don’t wait to be asked to baby-sit when it is required.

E. It doesn’t have to take much time or money on your part.

F. You can be a great help by providing a meal that can be enjoyed.

G. You will get to know each other even better than you do right now.