1 . How to Communicate With a Deaf Person

Communicating with a deaf person doesn’t have to be as difficult as it might seem. The trick is to be patient, straightforward, and to remember that deaf people communicate visually.

Method1:Starting Your Conversation

    1     You can do this by moving into the person’s field of vision and waving from a polite distance, or by tapping the person gently on the shoulder.

Position yourself carefully. Make sure that the light in the room is shining directly onto your face, and that you’re not standing with your back to a light.    2    

Find out how the person prefers to communicate. Some deaf people are better lip-readers than others. Some deaf people may prefer to write back and forth or to use an interpreter. Man interactions between the deaf and the hearing require a combination of these methods.    3    

Method2:Communicating Through Lip-reading.

Keep your sentences simple and use plain language.    4     The more complex your phrasing and vocabulary, the more likely your deaf companion is to miss something.

When someone else is speaking, don’t turn away from the deaf person in your group.    5     You don’t have to look at the deaf person while someone else is talking, but try to make sure your face is visible.

A．Get the person’s attention.

B．It’s important not to talk too quickly.

C．Or, they’ll miss parts of the conversation.

D．If so, it’ll make them feel left out of the conversation.

E．Stand directly in front of the person,at a normal distance.

F．The best way to know which methods are most effective is to ask.

G．Try not to be too difficult when using your words in the beginning.

2 . Do you remember those times when your mother told you to avoid talking to strangers? But now you’re not a child anymore. In fact, there are advantages of talking to strangers.

       You can meet a really great person.
    1    You can meet a person who'll become your best friend in future. You can also meet someone who’ll give you a chance to get your dream job or somehow help you in life.
           2    
       You have some opinion about different subjects and you know your friends’ and relatives’ points of view about them too. But there are millions of other people who think differently and can give you unpredictable yet smart ideas that'll broaden your horizons.
       You improve your social skills.
       Whatever social skills you have, you can make them better when talking to strangers.     3    You can better these skills when talking to a stranger.
           4    
       If you belong to that shy type of people, talking to a stranger may seem to be a real challenge for you. I’m also extremely shy but I realize it’s not an issue at all. You can overcome your fear of being judged by others by talking to strangers and become more confident.
      You can cheer someone up.
       The thing you'll definitely like about talking to strangers is that you can make someone’s day better. Smile and people will smile in return. Compliment people and they’ll think something pleasant about you.     5    

A．It expands your world view.

B．You'll feel an increase in confidence.

C．It helps you to become a more talkative person.

D．It may show you the solutions you didn't know about.

E．Talking to a stranger is a good habit as you never know who you may meet.

F．Having a short dialogue is one of those perfect chances to make people cheerful.

G．Asking proper questions and attentive listening are two skills that many don’t have.

4 . In the workplace, there are many different cultures that coexist — including the company culture, the local culture of the business and the national or regional cultures of employees.

The culture of the workplace starts with the company’s vision, mission and core values and helps the leadership team manage the employees. It affects all major operations, including recruiting and onboarding employees, providing employees with compensation (赔偿金) and benefits and rewarding employees for good behavior. It also informs the way an organization trains and develops its staff, how it promotes employees and any workplace traditions it follows.

The work environment is deeply affected by the culture of the organization. For example, if one of the main elements of the workplace culture is teamwork, employees will know how important it is to help one another. They will be less competitive with each other, and will instead focus on succeeding together. Such a cultural characteristic can enable teams to be highly productive and motivated.

Local culture affects the way people behave in the workplace. For example, if it is a custom in local culture to spend a lot of time enjoying the natural landscape, then many employees will place importance on that activity as well. This may mean that employees spend their evenings and weekends hiking in the woods or swimming at the beach.

Employers can use elements of local culture to connect with and motivate their employees. Using this example of cultural behavior, the workplace can offer outdoor recreational passes as prizes for hitting business targets. In addition, having company functions outside at the beach or at a local park can further engage and inspire employees.

In today’s global economy, it’s common for workplaces to be made up of people from different national and regional cultures. Being culturally sensitive and aware helps employees to communicate effectively with their teammates and work toward shared goals. It’s important for employers to take cultural diversity into account when establishing their workplace policies. Teach employees how to be culturally sensitive to their colleagues and customers who have different cultural backgrounds. This can be done through cultural sensitivity training, and by learning about fellow workers. Consider creating a cross-cultural etiquette PDF and documenting how different cultures behave with regard to specific aspects of work. National and regional cultures can affect the way people communicate with one another, the holidays they celebrate and their relationship to time.

1. Which one does good workplace culture NOT contribute to?

A．The rise of level of performance in the workplace.

B．The promotion of workplace traditions.

C．The building of teamwork.

D．The more competitive working environment.

2. Why should the workplace offer outdoor activities as for achieving business goals if it is a tradition to enjoy the scenery?

A．It matches employees’ hobby.

B．It is a way for the employees to get close to nature to relax themselves.

C．It is a cultural behavior used to effectively motivate the employees.

D．It is a custom to follow.

3. How can an international company make its employees get along with each other?

A．By giving business training.

B．By cultivating cultural awareness.

C．By reading a cross-cultural custom PDF instead of paper.

D．By changing the holidays its employees celebrate and their relationship to time.

4. What is the passage mainly about?

A．Local culture.	B．Nature and outdoor activities.
C．Cultural behavior in the workplace.	D．Cultural diversity.

5 . A is for always getting to work on time.

B is for being extremely busy.

C is for the conscientious(勤勤恳恳的)way you do your job.

You may be all these things at the office, and more. But when it comes to getting ________, experts say, the ABCs of business should include a P, for politics, as in office politics.

Dale Carnegie suggested many years ago: Hard work alone doesn’t ________ career advancement. You have to be able to sell yourself and your ideas, both publicly and behind the scenes. Yet, despite the obvious ________ of engaging in office politics-a better job, a raise, praise-many people are still unable—or unwilling-to “play the game”.

“People take it for granted that office politics ________ some manipulative(工于心计的)behaviour,” says Deborah Comer, an assistant professor of management at Hofstra University. “ ________ politics originates from the word ‘polite’. It can mean lobbying(游说)and forming associations. It can mean being kind and helpful, or even trying to please your superior, and then expecting something ________.”

In fact, today, experts ________ office politics as proper behaviour used to pursue one’s own self-interest in the workplace. In many ________, this involves some form of socializing within the office environment-not just in large companies, but in small workplaces as well.

“The first thing people are usually ________ on is their ability to perform well on a regular basis,” says Neil P Lewis, a management psychologist. “But if two or three ________ are up for a promotion, each of whom has reasonably ________ ability, a manager is going to promote the person he or she likes best. It’s simple human ________.”

Yet, psychologists say, many employees and employers have trouble with the concept of politics in the office. ________ people, they say, have an idealistic idea of work and what it takes to succeed. Still others ________ politics with flattery(奉承). They are fearful that, if they speak up for themselves, they may ________ to be flattering their boss for favours.

Experts suggest altering this negative picture by recognizing the need for some self-promotion.

1.

A．along

B．ahead

C．across

D．up

2.

A．suggest

B．contribute

C．foresee

D．ensure

3.

A．rewards

B．burdens

C．reputation

D．psychology

4.

A．intends

B．concludes

C．involves

D．sacrifice

5.

A．So

B．Then

C．But

D．Though

6.

A．in general

B．by contrast

C．for instance

D．in return

7.

A．define

B．extend

C．motivate

D．adapt

8.

A．evidences

B．cases

C．offices

D．surroundings

9.

A．relied

B．counted

C．judged

D．instructed

10.

A．candidates

B．interviewees

C．employers

D．champions

11.

A．normal

B．academic

C．natural

D．similar

12.

A．action

B．nature

C．personality

D．potential

13.

A．Few

B．All

C．No

D．Some

14.

A．isolate

B．combine

C．separate

D．associate

15.

A．pretend

B．agree

C．appear

D．refuse

6 . Developing better relationships with neighbours

Good neighbours are a lot like electricity or running water: we don’t know how much we depend on them until we don’t have them. They make our lives more pleasant and give us a sense of who we are, both as an individual and as a member of the community. Here’s how to develop your relationships with these very important people in your life.

Strike up a conversation. Often neighbours don’t even know each other’s names.     1     Most neighbours enjoy making small talk with the folks on the other side of the fence. So as you see them at work in their yards, smile, wave, and say hello. Ask how their kids are (whether they’re babies or in college), whether they could use an extra cucumber from your garden, or what they think of the price at the local supermarket.

Reach out to the newcomers. These days, the old Welcome Wagon is a thing of the past. But your new neighbours may be feeling lonely and unsure, especially if they’re far from home, and might appreciate a friendly face bearing fresh-baked chocolate cakes.     2     Invite them over for coffee or tea when they get settled, give them your number, and point to your house as you say goodbye.

Avoid causing inconveniences. Return anything that you borrow from a neighbour, such as tools, in good repair and as soon as you’ve finished with them. Replace anything that belongs to your neighbour that you, your children, or your pets break or soil. Make sure that your car is not blocking his doorway.     3     The talk will be good.

    4     In a good relationship, it’s really the little things that count. Help to bring in the mail for an elderly neighbour when there is a heavy rain. When a neighbour forgets to take in his rubbish cans, roll them back into his yard. If you’re truly concerned, you’ll know when your neighbour needs some cheering up — a bunch of flowers or a helping hand when it’s needed. All it takes to develop your relationships with your neighbours is the respect for their feelings.

A．Be a good listener.

B．If you value your friendships with your neighbours, spend time with them.

C．But it’s okay to be the one to break the ice, even if you’ve lived next door for years.

D．Care about the details.

E．Recommend the best places to eat and sleep.

F．Such random acts of consideration will have your neighbours talking.

7 . 语法填空

Have you ever heard the old saying,“Never judge a book by its cover? This is     1     good rule to follow when trying to judge the intelligence of others. Some people have minds     2     shine only in certain situations. A young people with an     3     (usual) gift for writing may find himself speechless in the presence of a pretty girl when he speaks. He may not be able to find the right words. But don’t make the mistake of thinking him stupid. With a pen and a piece of paper, he can express     4     (he) better than anybody.

Other people may fool you into overestimating their intelligence by     5     (put) up a good front. A student listening attentively and taking     6     (note) in class is sure to make a favourable impression     7       his teachers. But he may score near the bottom of the class when it     8     (come) to exams.

The only way     9     (determine) a person’s intelligence is to get to know him. The     10     (much) situation you see, the better your judgment is likely to be. So take your time. Don’t judge a book by its cover.