1 . In the workplace, one of the most important skills to possess is good communication.
Having empathy （同理心）is very useful in communication.
Encouraging others will heighten confidence and appreciation in the workplace.
Body language can greatly impact how others treat you in the workplace. Being extroverted（外向的） and friendly lets co-workers know you are open to hearing their opinions about projects or new designs.
While many of these good communication skills occur naturally in individuals, some may need to be learned and practiced in order to become second nature.
| A．While communication is important |
| B．By praising and offering words of encouragement |
| C．Praising co-workers helps communications go smoothly |
| D．It involves seeing things from the point of view of others |
| E．People value co-workers who can communicate effectively |
| F．Being able to listen to others is vital in the communication process |
| G．Body language is a large part of being empathetic and encouraging |
2 . False Memories or Parallel (平行的) Realities?
Here is a common situation: You’re talking with someone about an event, only to discover that you both remember things quite differently. Usually, you’d put it down to a poor memory, but what if it wasn’t just one person who remembered things differently? What if it was millions?
In fact, this isn’t a “what if” situation. It’s known as the Mandela Effect, and it was first noticed in 2009 by paranormal researcher Fiona Broome. Broome was chatting with people about the South African activist Nelson Mandela, and she commented how sad it was that he had died in prison in the 1980s.
Broome was so shocked at this that she started an investigation.
More likely, however, is that the Mandela Effect has to do with how our brains store information.
All things considered, if you’re stuck arguing with someone about whose version of events is correct, it may indeed be easier to agree that neither of you is wrong. You just come from different realities.
| A．Before we explain let’s look at an example. |
| B．It turns out she wasn’t the only one who’d experienced this. |
| C．If several people make these memory errors, the false memory gets stronger socially. |
| D．The story of Nelson Mandela is not the only example of this type of false group memory. |
| E．Some claim the Mandela Effect happens because we live in one of many parallel realities. |
| F．Many in her group agreed, while others mentioned that Nelson Mandela had not died in prison. |
| G．As more incidents of the Mandela effect continue to occur, perhaps more research into the origins will tell us the causes. |
Not long ago， I was on a flight when the fellow in front of me moved his seat backward suddenly.
He didn't look and didn't think，either. And he
Pay attention!
1.团队合作的重要意义；
2.如何有效合作。
注意.1词数100左右；
2.演讲稿开头和结尾已给出，不计入总词数。
Good morning, everyone,
The topic of my speech is “The Power of Teamwork".
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Thank you!
5 . In March 2019, When Sara Cook first got a letter in the mail telling her that someone had paid off part of her medical debt, she thought it was fake. “It seemed like you have a long-lost uncle and you just inherited two million dollars,” Cook says.
A remarkable nonprofit called RIP Medical Debt had indeed paid $5,000 toward her bills. The former nurse was deeply moved by the gesture. Craig Antico and Jerry Ashton do have good hearts, who have seen how health-related debt has destroyed lives. Since 2014, the men estimate they've spent about $20 million to pay off personal debts. Antico and Ashton get their money from individuals and charities that support RIP’s mission.
Don't bother contacting RIP for help, however. Antico says they used to let people reach out to them, but it was a disheartening experience because they weren't able to help everyone who applied. Instead, RIP researches potential recipients based on three rules. First, they look for people who make not more than two and a half times the amount established as the federal poverty level. Then they screen for those whose medical debt is equal to 5 percent or more of their income. Third, they look to see whether a person is insolvent (破产的).
For the people who do qualify, RIP’s help is life-changing. “After their letter, I realized that my life really doesn't stink (糟糕),” says Cook, “I may never be able to work as a nurse again, but I can sit at the school library and help kids read or serve up food in the soup kitchen. When people do something out of the kindness of their hearts, sometimes they may wonder whether it really makes a difference. I want people to know that this had a positive impact.”
1. What was Sara Cook's first feeling about the letter?| A．Grateful. | B．Unbelievable. | C．Confused. | D．Lucky. |
| A．All Cook's medical debt has been paid. |
| B．Antico and Ashton have paid Cook's bill. |
| C．Individuals and charities support RIP. |
| D．The debt has destroyed Cook's life. |
| A．One who is due to pay huge medical fees. |
| B．One who submits application to RIP in advance. |
| C．One whose company is profitless during a long period. |
| D．One whose earnings are around the federal poverty. |
| A．Because she wants to pay back the money. |
| B．Because she wants to show her life is not bad. |
| C．Because she wants to prove kindness makes a difference. |
| D．Because she can't work as a nurse any more. |
6 . How often do you have a conversation with someone, and think you are paying attention to him or her, only to realize shortly afterwards that you can't remember what he said? Or, perhaps you get distracted while he is speaking and miss the message that he is trying to deliver. In today's busy world, modern life is full of distractions: TVs, radios, traffic noises, telephones, laptops and so on, which can make it difficult to listen with our full attention.
But how can we listen more effectively? Jon kabat---zinn, professor at the University of Massachusetts Medical School, put forward the idea of mindful listening. He said mindfulness means paying attention in a particular way, with a purpose, at the present moment and non-judgmentally.
When we listen mindfully, we can be aware of some barriers but still remain open to the speaker's ideas and messages. Mindfulness encourages us to be aware of the present moment, let go of distractions and ignore physical and emotional reactions to what people say to us.
But how can we apply mindful listening to our life? Jon Kabat-Zinn describes three key elements of mindful listening that we can use to improve our listening skills.
First of all, be present. When we listen mindfully, our focus should be on the person we are listening to without distractions. Then develop empathy. We often see the world through our own experiences. When we're empathetic, we can understand a situation from someone else's point of view. At last, listen to our own “cues”. Our cues are the thoughts, feelings and physical reactions that we have when we feel anxious or angry, and they can block out ideas and perspectives that we're uncomfortable with. Mindful listening can help us to be more aware of our cues, and allow us to choose not to let them block communication.
The rule is straightforward: simply “Listen”! Listen carefully and attentively. Pay full attention to the other person, and don't let other thoughts, like what we are going to say next, distract us.
1. What's the function of the first paragraph?| A．To introduce the topic. | B．To make a conclusion. |
| C．To criticize the distractions. | D．To describe daily situations. |
| A．Making a judgment correctly. | B．Sharing messages with the speaker. |
| C．Stopping people's running thoughts. | D．Making sure of feeling understood. |
| A．The feeling of trusting others. | B．The ability to understand others. |
| C．The attitude of caring about others. | D．The behavior of listening to others. |
| A．Applications of Mindful Listening. |
| B．Key Elements of Mindful Listening. |
| C．A Research on Mindful Listening. |
| D．An Introduction of Mindful Listening. |
7 . How to Give Feedback(反馈) That People Will Listen to
If we want to grow as people, we can’t just rely on our own evaluation of how we’re doing.
When you’re giving feedback, it’s important to keep in mind that no one likes to be told they’re doing a bad job. Make sure you give an equal amount to positive feedback to balance out anything negative.
All good feedback shares a few key elements. First, it should help accomplish a specific goal. It’s less useful to tell your friend that their dish tastes “interesting”' than it is to suggest adding a little salt to improve the flavor.
Feedback should also look toward the future.
Finally, don’t assume your suggestion is the only correct way to deal with a situation. Consider other points of view and keep your ego(自我)under control. You might even end up with some feedback on your feedback.
| A．Use actual facts to support the point you are making. |
| B．We also need to know what other people think about our performance. |
| C．Like the saying goes, “A spoonful of sugar helps the medicine go down.” |
| D．Don’t take it personally -- it can only help you give better advice next time. |
| E．The point of giving feedback is to motivate the other person to perform better. |
| F．You can’t change what’s already happened, but you can prevent it from happening again. |
| G．If you spot a situation in which sonic feedback would be helpful, give it as soon as you can. |
8 . “Communication is the most essential and sociable of all human behaviors”, which is absolutely true as for human community. Communication is the majority of everyone’s social life. “Without communication, life would be as cold as a rock.”
To start good communication, we can make certain adequate preparations, especially some relative questions.
The most important part of communication is to listen.
| A．Enjoy good communication, being friends with them. |
| B．It is usually said that eyes are windows to the soul. |
| C．It would make others feel uneasy and unwilling to continue talking. |
| D．They believe they wanna know and even convince us. |
| E．We should concentrate on others’ saying and think in their shoes. |
| F．It is considered to be fairly comfortable to be asked fine questions. |
| G．Furthermore, good communication is an interesting attraction in our daily life. |
9 . You wear your mask to minimize your risk of Covid-19. But as you walk in a supermarket, you approach someone who looks familiar. To avoid an awkward exchange, you flash them a friendly smile. It's not until you pass that you remember: Your smile was hidden behind a mask.
Do remember the face isn't totally covered. Happiness, sadness, fear and surprise can be communicated through facial expressions alone. But when part of the face is masked, it becomes more difficult to recognize them.
We communicate through body language. Learning how people use their bodies to convey emotion may help reduce the uncertainty you feel when communicating with someone in a mask.
| A．Become aware of your own body language, too. |
| B．So instead of increasing volume, try talking clearly. |
| C．Without question, masks have disturbed social communication. |
| D．Wearing a mask makes you feel more distracted and self-conscious. |
| E．Fortunately, you can regain some control over communication by working with the eyes. |
| F．Facial expressions are the primary way people exhibit emotion. |
| G．Don't forget the impact of your voice. |
10 . Several years ago, Chris Williams was driving home on a Wednesday night in Conroe, Texas, just like he always did. “It was dark and raining hard, and I could barely make out two people walking on the road,” he recalled. Born and raised in Louisiana, Williams often watched his father go out of his way to help people in trouble. So he did something his dad would have done. He asked the two women if they needed a ride.
They jumped in, and Williams learned why they were walking. Their truck had been in the repair shop for nearly three months. “I asked the woman who owned the truck why it was in the shop so long, and the woman hung her head and told me, ‘I can’t afford to fix it,’” Williams continued.
Williams had always dreamed of opening his own auto repair garage that would help women in need. “Right then and there, I decided I needed to figure out a way to get my dream of opening a free garage off the ground,” he said.
As a father of two girls, Williams had a calling to help single moms, widows and military wives. Williams borrowed money and asked people he knew for donations to start his new career, and several months later, he opened The Garage, a nonprofit that repairs vehicles for women in need-at no cost. The organization gives renewed vehicles away, too.
Williams understood the economic difficulty being carless can cause, and how his nonprofit could help. “Car repairs can be expensive, and where I live, it’s very rural.” Williams explained. “So if you don’t have a car, you can’t get a job. And if you don’t have a job, you can’t buy a car. It’s a cruel dilemma.”
The Garage ended that dilemma for a whole lot of women in the surrounding community last year. The nonprofit gave away 146 vehicles and repaired 127. One of those recipients was Jeanne McGowan. “Several years ago, I became ill and could not maintain my job and I lost my car because I could not work,” she told a local TV reporter. “I’m thrilled to be a receiver of one of their cars.”
1. Why did Williams give the two women a lift?| A．He was asked to lend a hand. |
| B．He was doing some voluntary work. |
| C．He wanted to follow his father’s footsteps. |
| D．He was going to the same destination as theirs. |
| A．At a loss. | B．In progress. | C．Out of sight. | D．Beyond reach. |
| A．It was set up by Williams for his daughters. |
| B．It has donated 127 vehicles to those in need. |
| C．It helps poor women repair their vehicles for free. |
| D．It has won financial support from the government. |
| A．She expected local TV to do her a favor. |
| B．She was seriously ill after losing her job. |
| C．She was excited to have a car from The Garage. |
| D．She determined to donate her old car to the poor. |
