1 . 七选五

Some people just know how to start a conversation with anyone, in any place. If you're not one of these lucky types, don't worry.    1    

Remark on the surroundings or occasion. If you’re at a party, for example, you could comment on the food or the music in a positive way like this: “I love this song." or “The food’s great.”

    2    For example. “How is the wine?” or “Who do you know here?- Most people enjoy talking about themselves so asking a question is a good way to get a conversation started.

    3    For example, “I really like your purse. Can I ask where you got it?- or “You’re really doing well in this. Can you show me how to do it?”

Remark on anything you have in common. People would like your saying “My daughter went to that school, too. How does your son like it?"

    4    Don't say something that obviously causes offence and avoid heavy subjects such as politics or religion. Stick to light subjects like the weather, surroundings，and anything you have in common such as movies or sports teams.

Listen effectively.    5    You can't concentrate on what someone's saying if you're thinking about what you’re going to say next. The key to effective communication is to focus fully on the speaker and show interest in what's being said. Nod occasionally, smile at the person, and encourage the speaker to continue with or “uh huh.”

A．Choose subjects you’re interested in.

B．Use a praise to create a good atmosphere.

C．Keep the conversation going with small talks.

D．It is not the same as waiting for your turn to talk.

E．Ask specific questions that are related to the drinks.

F．Ask a question that requires more than just a yes or no answer

G．Here are some ways to have a conversation with someone new.

2 . It’s reported that a male waiter recently poured boiling water over a female customer at a hot pot restaurant after the woman was caught complaining about the waiter’s bad service online.     1    

The female victim, surnamed Lin, reportedly got into an argument with the waiter, surnamed Zhu, when Zhu refused her repeated request for additional soup for her pot. Lin was rushed to hospital and was diagnosed with severe bums on up to 40% of her body.     2    

Many netizens criticized the waiter for being too impulsive and ignoring the possible consequences, but some also accused Lin of being too picky. Meanwhile, some came up with a question worthy of discussion:     3    

Many tragedies are caused by arguments and if the victim can control his or her anger and try to reach a compromise, the tragedies could possibly be avoided. Sometimes so-called “cowardliness” can be a form of self-protection, especially when you are faced with strangers and you know little about their personalities.

    4     When they calm down afterwards, they would regret their “ridiculous” behavior and have to pay the price for the consequences.

In May, a male driver in the southwestern city of Chengdu was captured on film intercepting a woman’s car and dragging her out of her seat, throwing her on the ground, before cruelly kicking her several times on the head, simply because the woman suddenly changed lanes in front of his car.

    5     Forgive others’ mistakes and avoid fueling others’ anger. Accordingly, you may be less likely to suffer from unexpected troubles.

A．Will the situation be out of control because of your anger?

B．Intolerance has contributed to lots of violent incidents.

C．How to keep ourselves safe when we argue with others?

D．The waiter has been arrested for further investigation and trial.

E．This incident caused an outcry among netizens and opinion leaders.

F．But it is difficult to control our anger when we have conflict with others.

G．So next time you deal with conflict, it is. more advisable to control your temper and say “sorry” with a smile.

3 . There are two types of people in the world. Although they have equal degree of health and wealth and other comforts of life, one becomes happy; the other becomes unhappy. This arises from the different ways in which they consider things, persons, events and the resulting effects upon their minds.

People who are to be happy fix their attention on the convenience of things: the pleasant parts of conversation, the well prepared dishes, the goodness of the wine, and the fine weather. They enjoy all the cheerful things. Those who are to be unhappy think and speak only of the opposite things. Therefore, they are continually dissatisfied. By their remarks, they sour the pleasure of society ,offend (hurt) many people, and make themselves disagreeable everywhere. The intention of criticizing and being disliked is perhaps taken up by imitation. It grows into a habit, unknown to its possessors. The habit may be strong, but it may be cured when those who have it realize its bad effects on their interests and tastes. I hope this little warning may be of service to them, and help them change this habit.

Although in fact it is chiefly an act of the imagination, it has serious results in life since it brings on deep sorrow and bad luck. Those people offend many others; nobody loves them, and no one treats them with more than the most common politeness and respect. If they bring on themselves public objections, no one will defend or excuse them, and many will join to criticize their wrong doings. These people should change this bad habit and be pleased with what is pleasing, without worrying needlessly about themselves and others. If they don’t, it will be good for others to avoid any contact with them. Otherwise, it can be disagreeable and sometimes very inconvenient, especially when one becomes mixed up in their quarrels.

1. People who are unhappy ______.

A．always consider things differently from others

B．usually are affected by the results of certain things

C．usually misunderstand what others think or say

D．always discover the unpleasant side of certain things

2. The underlined phrase “sour the pleasure of society” in the second paragraph means ______.

A．have a good taste with social life	B．make others unhappy
C．tend to scold others openly	D．enjoy the pleasure of life

3. We can conclude from the second paragraph that_______.

A．we should pity all such unhappy people.

B．such unhappy people are dangerous to social life.

C．people can get rid of the habit of unhappiness.

D．unhappy people can not understand happy persons.

4. If such unhappy person insists on keeping the habit, the author suggests people should______.

A．prevent any communication with them.	B．show no respect and politeness to them
C．persuade them to recognize the bad effects	D．quarrel with them until they realize the mistakes

4 . Suppose you become a leader in an organization. It’s very likely that you’ll want to have volunteers to help with the organization’s activities. To do so, it should help to understand why people undertake volunteer work and what keeps their interest in the work.

Let’s begin with the question of why people volunteer. Researchers have identified several factors that motivate people to get involved. For example, people volunteer to express personal values related to unselfishness, to expand their range of experiences, and to strengthen social relationships. If volunteer positions do not meet these needs, people may not wish to participate. To select volunteers, you may need to understand the motivations of the people you wish to attract.

People also volunteer because they are required to do so. To increase levels of community service, some schools have launched compulsory volunteer programs. Unfortunately, these programs can shift people’s wish of participation from an internal factor (e.g. “I volunteer because it’s important to me”) to an external factor (e.g. “I volunteer because I’m required to do so”). When that happens, people become less likely to volunteer in the future. People must be sensitive to this possibility when they make volunteer activities a must.

Once people begin to volunteer, what leads them to remain in their positions over time? To answer this question, researchers have conducted follow-up studies in which they track volunteers over time. For instance, one study followed 238 volunteers in Florida over a year. One of the most important factors that influenced their satisfaction as volunteers was the amount of suffering they experienced in their volunteer positions. Although this result may not surprise you, it leads to important practical advice. The researchers note that attention should be given to “training methods that would prepare volunteers for troublesome situations or provide them with strategies for coping with the problem they do experience”.

Another study of 302 volunteers at hospitals in Chicago focused on individual differences in the degree to which people view “volunteer” as an important social role. It was assumed that those people for whom the role of volunteer was most part of their personal identity would also be most likely to continue volunteer work. Participants indicated the degree to which the social role mattered by responding to statements such as “Volunteering in Hospital is an important part of who I am.” Consistent with the researchers’ expectations, they found a positive correlation(正相关) between the strength of role identity and the length of time people continued to volunteer. These results, once again, lead to concrete advice: “Once an individual begins volunteering, continued efforts might focus on developing a volunteer role identity....Items like T-shirts that allow volunteers to be recognized publicly for their contributions can help strengthen role identity”.

1. People volunteer mainly out of __________.

A．academic requirements	B．social expectations
C．financial rewards	D．internal needs

2. What can we learn from the Florida study?

A．Follow-up studies should last for one year.	B．Volunteers should get mentally prepared.
C．Strategy training is a must in research.	D．Volunteers are provided with concrete advice.

3. What is most likely to motivate volunteers to continue their work?

A．Individual differences in role identity.	B．Publicly identifiable volunteer T-shirts.
C．Role identity as a volunteer.	D．Practical advice from researchers.

4. What is the best title of the passage?

A．How to Get People to Volunteer	B．How to Study Volunteer Behaviors
C．How to Keep Volunteers’ Interest	D．How to Organize Volunteer Activities

5 . We were driving from Los Angeles to Dallas，running low on gas somewhere in New Mexico and figured we’d see a gas station soon enough to fill up．
But that didn’t happen and we realized we wouldn’t make it to the next town．So my daughter made up a sign that read“Low on gas．Can u help?” and held it outside her window in the hopes that a driver in the next lane would notice it and stop．
There weren’t too many vehicles passing us either at the time．It was a lonely stretch of road and about 3：30 pm on a weekday．A suburban was driving along happily in the neighboring lane ahead of us．We caught up with it in the hopes the driver would notice the sign．After a brief expression of confusion on his face，he seemed to have noticed the sign and slowed down to pull over．We pulled over right behind him．
He was friendly and was eager to help us．At first he thought we didn’t have enough money to buy gas，so he offered to buy us gas at the next town Roswell that was about 10 miles away!
When we explained our predicament of not having enough gas to get to Roswell，he said his farm was about 1 0 minutes away and they had a gas pump there，so if we could give him 20 minutes，he would head back there，get a can of gas and fill up our tank for us．
We could not believe our good fortune ! There not being any cell phone reception for either of us in the area, we had just hoped that whoever stopped to help would be kind enough to call AAA when they got to Roswell and we would just wait it out for them to help us．
We were filled with gratefulness for the kindness of strangers such as this person as we waited for him to return．Sure enough，he was back with the can and quickly filled our tank．He refused to take payment for the gas．Tears flowed，as did our endless appreciation．
1. What is the author’s final destination?

A．Roswell．	B．Dallas．
C．New Mexico．	D．Los Angeles．

2. From the text we know _______________.

A．the street was crowded with cars

B．something was wrong with the car

C．the gas of the author's car ran out

D．there was no signal for the mobile phone

3. The underline word“predicament”in Paragraph 5 is closest in meaning to _______________.

A．instruction	B．assistance
C．trouble	D．courage

4. Which of the following best describes the old man?

A．Warm-hearted and generous．

B．Honest and confused．

C．Kind and productive．

D．Enthusiastic and serious．

6 . 完形填空
阅读下面短文，从短文后各题所给的四个选项(A、B、C和D)中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
I was coming back from home late at night in a‘Sharing’mini van(厢式货车)．In Hydera- bad，India，it is a cheap and quick form of ____．The van driver picked up as many as 13 people at times in a vehicle which is____for the transport of 8．So our van was very ____．
Making her way to the____f the van，a school girl with a bag ____the driver to stop．While getting down，she slipped and fell．None of us ____it，as it was dark outside．The driver was ____for her to pay．It was then that we saw that the girl was on her ____by the side of the road．Another passenger and l got down ____and held her up．
Even in ____ ，she held up a note and asked us to pay the driver．The other ____ passenger took the note and paid the driver．My ____was a few hundred meters away．As a girl， I knew I’d get off and stay with her in the____．So I paid up the driver for ____and he drove away with the other passengers．
I neither ____her nor did I know what to do．But I was there，giving some____words to another girl in pain. I asked her to stand____for a few while．I then looked for a place for her to sit．Then I ____ her friend and waited there．She was rushed to a nearby clinic later．Before leaving，she thanked me for____and we hugged goodbye．
The night breezes were blowing ____ upon my cheek as I walked home，with a feeling of relief．1.

A．1ife

B．transport

C．activity

D．communication

2.

A．designed

B．bought

C．organized

D．powered

3.

A．heavy

B．noisy

C．crowded

D．awkward

4.

A．driver

B．window

C．door

D．seat

5.

A．guided

B．suggested

C．admitted

D．signaled

6.

A．noticed

B．managed

C．recognized

D．stood

7.

A．caring

B．reaching

C．waiting

D．planning

8.

A．back

B．knees

C．feet

D．own

9.

A．immediately

B．doubtfully

C．naturally

D．anxiously

10.

A．silence

B．surprise

C．vain

D．pain

11.

A．patient

B．helpful

C．generous

D．secret

12.

A．home

B．stop

C．car

D．school

13.

A．dark

B．rain

C．wind

D．van

14.

A．himself

B．herself

C．myself

D．itself

15.

A．ignored

B．persuaded

C．promised

D．knew

16.

A．anxious

B．sorrow

C．comforting

D．satisfying

17.

A．up

B．straight

C．still

D．out

18.

A．found

B．phoned

C．brought

D．saw

19.

A．company

B．support

C．bravery

D．convenience

20.

A．hard

B．happily

C．willingly

D．gently

7 . AAAGH! The Generation 90s is coming!
Wearing earphones, using complex Net language and constantly text messaging friends, the Gen-90s following the Gen-80s begin to make their world debut （初次登台）.
Each generation or age group has its own symbols and lifestyle. Read on and judge for yourselves if you fit the Gen-90s group.                         
Earphones
These little devices seem to grow on the heads of the Gen-90s. They might lead to MP3, MP4 or MP101 players, giving these young people a plugged-in, cool and perhaps self-addicted look, of course, life is not always music to the ears.        
Martian(火星的) language
They have created their own code-like online language. It’s a mixture of English, Japanese and Chinese that perhaps only Martians can understand. This is an imaginative generation, though they need to be careful to keep it out of their term papers.                           
Self-Portrait
Saying “cheese” to their own digital cameras is usual for this generation. A little bit of narcissism （自恋） never hurts anyone. It helps them reflect a little on their own lives. But be aware of the risks of posting private photos online.
Text-messaging
They can type their mobile phones as fast as they can speak. This is a generation that respects efficiency(效率). However, oral communication is important and will never go out of style.
1. Who do you think would most likely be the readers of the passage?

A．Teenagers

B．Educators

C．Socialists

D．Parents

2. According to the passage, if you belong to the Gen-90s , you will ____________ .

A．just appreciate yourself and ignore others’ strengths.

B．have your own symbols and lifestyle.

C．have the same symbols and lifestyle of the Gen-80s.

D．like music and dance very much.

3. According to the text, the writer will choose ______ as a good example to the Gen-90.

A．Li Hua likes music and always wearing ipod

B．Zhang Chao is not only an imaginative boy but do everything efficiently.

C．Lily is a shy girl and she doesn’t like making friends.

D．Fangfang likes being taken photos and often posting them on line.

4. According to this passage, which is WRONG?

A．Not all teens are careful about posting photos online.

B．They type their mobile phones so fast that it can catch the speed of speaking.

C．The Gen-90s have a preference for some music players, and even regard them as a necessary part of life.

D．They don’t use the cool and complex online language in formal writing.

5. The main idea of the passage is about________.

A．the Gen-90s’ happy life

B．the difference between the Gen-80s and the Gen-90s

C．the Gen-90s’ unique lifestyle and some practical warnings

D．the similarities between the Gen-80s and the Gen-90s

8 . My daughter and I were driving from Los Angeles to Dallas．We were running ____ on gas somewhere in New Mexico and ____ we would see a gas station soon enough to fill up．
But that didn’t happen and we ____ we were not going to make it to the next town．So my daughter made up a ____ that read“Low on gas．Can u help?”and held it outside her ____ in the hope that a passing driver would ____it and stop．
It was about 3：30 pm on a weekday and there weren’t too many vehicles ____ us at that time．Then we found someone ____ along ahead of us. We caught up with it is the____that the driver would notice the sign．
After a brief expression of____on his face，he seemed to have noticed the sign and____down to pull over．We pulled over right behind him．
When he knows that we don’t have enough gas，he____o buy us gas at the next town Roswell．When we ____ our difficulty of not having enough gas to get there，he said they had a gas____on his farm about 10 minutes away，so if we could give him 20 minutes，he would____back there，get a can of gasoline and____up our tank．
We could not believe our good ____!We were filled with gratitude(感激)for the____of strangers such as this person as we waited for him to return．Sure enough，he was back with the can．He ____to take payment for the gas，saying“What good is a man who cannot help another ____．”1.

A．full

B．1ow

C．empty

D．free

2.

A．figured

B．decided

C．insisted

D．admitted

3.

A．required

B．wished

C．proved

D．realized

4.

A．map

B．sign

C．guidance

D．1ist

5.

A．bag

B．window

C．pocket

D．room

6.

A．notice

B．accept

C．study

D．check

7.

A．reaching

B．helping

C．passing

D．noticing

8.

A．walking

B．driving

C．wandering

D．running

9.

A．hope

B．way

C．strength

D．case

10.

A．excitement

B．confusion

C．surprise

D．worry

11.

A．slowed

B．walked

C．settled

D．1ay

12.

A．attempted

B．started

C．offered

D．managed

13.

A．reported

B．declared

C．changed

D．explained

14.

A．station

B．producer

C．pump

D．seller

15.

A．wait

B．stay

C．work

D．head

16.

A．fill

B．take

C．pick

D．put

17.

A．fortune

B．dream

C．1esson

D．opinion

18.

A．happiness

B．kindness

C．patience

D．modest

19.

A．promised

B．refused

C．forgot

D．expected

20.

A．in turn

B．in hand

C．in time

D．in need

9 . Once a man and his wife worked for a businessman. There was a big box in the businessman’s living room. The businessman pointed at the box and said, “There’s only one thing you mustn’t do. Don’t open the box.” After saying this, he ____the living room.
The woman said to her husband, “There must be something expensive in the box. Let’s ____ it, shall we?” Her husband said no to her.
The woman didn’t give up her ____ One day, she decided to find out what was in it. Her husband didn’t stop her. She opened the box and looked ____She found nothing in the box and tried hard to close it, ____ she failed.
That evening the businessman came home and found the box was ____He was very angry and asked the woman and her husband to leave his home．
“But there was nothing in the box,” the woman said. “We haven’t taken anything ____” The businessman shouted at them, “The box is not important. I cannot believe you. That’s important!”1.

A．left

B．entered

C．went to

2.

A．open

B．close

C．clean

3.

A．work

B．advice

C．idea

4.

A．inside

B．outside

C．down

5.

A．so

B．and

C．but

6.

A．lost

B．open

C．empty

7.

A．at once

B．at last

C．at all

10 . My daughter and I collected the empty cans and bottles in our home this morning．We had 6 full garbage bags later so I knew we would be spending a bit more of time at the recycling center．When we got there，a man and his kids were also doing the morning recycling and were using two of the four machines to recycle their plastic and cans．Luckily，we were able to use the 2 remaining machines．
Of course，there were others that came，but when they saw the two families with garbage bags full of recycled things，they quickly left．However，one woman came in with just 5 cans and looked as if she was in a hurry．So I stopped what I was doing and let her in to recycle her cans．Of course，she was grateful，and it felt good to let her go ahead of me．But that was not the whole story．
My daughter and I continued to work through the bags，but the plastic recycling machine stopped working because it was full．My daughter was left with nothing to do．The other family was still using the other two plastic recycling machines，but it seemed that they were almost done．I just told my daughter we would have to wait until they were done．But the man of the other family came through with another act of kindness．He offered to let us go ahead of him．I was really surprised，because we had more than 5 bottles，but he didn’t seem to mind．I happily accepted____．
It was great to give and then to get an act of kindness in turn．It was small，I didn't expect it，but it surely brightened up my day．
1. Why did the writer let the woman recycle her cans first?

A．Because there were many other families there．

B．Because the woman seemed to be in a hurry．

C．Because the writer wanted to hear a story．

D．Because the woman was very grateful．

2. Why couldn't the writer finish her recycling in time?

A．Because her daughter' s machine stopped working．

B．Because the other family was still using the machines．

C．Because she let the other family use her machine first．

D．Because she helped recycle the other family's bags first．

3. What does the underlined word "it" in Paragraph 3 refer to?

A．The kindness．	B．The offer．
C．The machine．	D．The 5 bottles．

4. Which of the following best describes the topic of this passage?

A．A good name is sooner lost than won．

B．A little is better than none．

C．All men cannot be first．

D．One good turn deserves another．