1 . Apologies are commonly known as a sign of empathy(共情) in the workplace. But over-apologizing or excessively saying sorry when you don’t need to is a bad habit that can weaken your authority, and more importantly, it hurts your pride.
When someone bumps(撞) into you or they’re in your way
When someone bumps into you, saying excuse me or pardon me is more appropriate than saying sorry.
When you have a question
Practice speaking up in meetings without apologizing first. You’re not interrupting or annoying if you have a question, so don’t assume you are.
“Thank you.” These two words are often more powerful than an apology. Try replacing feelings of shame with gratitude. Saying “Thank you. Let’s begin.” acknowledges that your colleagues waited for you.
When someone makes an unreasonable request for your time
Instead, say, “No, I’m not able to do that.” If people make unreasonable requests for your time, it’s wise to learn how to push back.
| A．Don’t apologize for taking up space |
| B．We cannot say “no” randomly |
| C．When a colleague offers you good advice |
| D．When you’re late for a meeting and make others wait |
| E．If you find yourself falling into the habit of over-apologizing |
| F．Remember, saying you’re sorry isn’t necessarily a sign of weakness |
| G．Stating your limits and expectations clearly doesn’t mean you’re being difficult |
增加：在缺词处加一个漏字符号（∧），并在其下面写出该加的词。
删除：把多余的词用斜线（\）划掉。
修改：在错的词下划一横线，并在该词下面写出修改后的词。
注意：1. 每处错误及其修改仅限一词；
2. 只允许修改10处，多者（从第11处起）不计分。
I’m really pleasing that you are coming to China to study the language and culture. Live in China might seem a little strange at first, but you’ll soon fit it. I think the most things here are cheap than those in your country. Our food are tasty but some might be oily. Anyway, we have Western food, either. Chinese people are very friend, so it’ll be easy for me to get used to the life here. I’ll introduce you to my schoolmate and you won’t feel lonely. In a word, I’ll try my best to make you feel home. I’m looking forward to meeting you soon.
After giving a talk at a high school, I was asked
The thirteen-year-old,
I spent over an hour talking to him. Never once
4 . Wandering around the airport terminal(航站楼), after learning my flight had been delayed four hours, I heard an announcement, “If anyone near Gale A-4 understands any Arabic, please come to the gate immediately.” I went there and saw an old woman in full traditional Palestinian dress crying on the floor. A young man from the airport staff asked me to talk to her to find out what was her problem. He said she started to cry when hearing the announcement about the flight.
I knelt down, put my arms around her and asked her what was wrong. My Arabic wasn’t good enough but I managed to get my meaning across. She soon stopped crying and told me she had thought the flight had been canceled. She needed to be in El Paso for an important medical treatment the next day. I said, “You’ll be fine. You’ll get there but only a few hours late. Who is going to pick you up? Let’s call him.” We called her son. I spoke to him in English. I told him I would stay with his mother till we boarded the plane. Later, I called my dad whose Arabic was better and asked him to talk to her. She looked much more relaxed while talking on the phone.
Later she took out a sack of homemade cookies stuffed with dates and nuts and offered them to all the women at the gate: the traveler from Argentina, the mom from California, the lovely woman from Laredo. Everybody smiled and accepted her cookies to eat. And my new best friend and I were holding hands, while the others around us were talking with each other with different accents. I almost wanted to hug all those other women too. I looked around that gate and thought to myself, “This is surely the world want to live in.”
1. Why did the old lady cry at the airport terminal gate?| A．The plane was canceled. | B．Her medical treatment was canceled. |
| C．She didn’t know which flight to take. | D．She misunderstood the announcement. |
| A．the author was Palestinian | B．most passengers were from America |
| C．the author’s first language was English | D．the old lady had never travelled abroad |
| A．talkative and active | B．warm-hearted and helpful |
| C．creative and intelligent | D．enthusiastic but aggressive |
