1 . How to Improve Your Communication Skills
If you feel like you lack the basic skills required for good communication, there are a number of reliable ways to improve. Here are a few tips:
Focus on nonverbal communication. Mastering nonverbal signals can help prevent miscommunication and signal interest to those around you.
Manage your own emotions. For clear communication and your own personal well-being, it’s important to manage your emotions and express them appropriately in context.
Practice public speaking.
Ask for feedback. There’s no shame in asking for honest feedback on your communication skills from people around you.
A.Practice active listening. |
B.Develop communication skills. |
C.Public speaking may sound frightening. |
D.Know what’s appropriate to express when speaking publicly. |
E.Turn to them for advice on improving your communication skills. |
F.Showing strong emotions can lead to poor communication and conflict. |
G.Pay attention to your facial expressions and body language when speaking with someone. |
2 . Smiling gives you a happy appearance.
What does your smile mean as a company manager? Management is serious business! However, most managers are aware of the positive effect that a well-meant smile can have on others.
Finding the right balance between showing a happy facial expression and a serious facial expression is an art in itself.We want to come across as being relaxed and friendly.
A.Smiling a lot is a valued personality. |
B.In addition,not all smiles are created equal. |
C.Most people respond angrily to this gesture |
D.The smile here is more by way of an apology. |
E.But we also want to be taken seriously at the same time. |
F.In most situations your smile will contribute to your success. |
G.You will quickly feel uncomfortable in situations where smiling is required. |
Police are likely used to people approaching them with questions.One day in Michigan, a police officer named Sgt.Heather walked to a mom and asked her a question regarding her family’s living situation.
The woman named Erin Harrison and her twin daughters were homeless, and she simply asked the police officer if it was illegal to sleep in their car.From their conversation, Sgt.Heather knew that Erin was going to be sleeping in the car so that she could get the kids to the school in the next morning.Erin told Sgt.Heather that she and her two daughters Hayden and Abbigale were driven out of their rented house because she couldn’t afford to pay the skyrocketing(飞涨的)rent price.
However, they needed a place to sleep.They’ve been surviving in their car on the parking lot of the children’s elementary school for a while now.They had nowhere else to go.Erin worked day in and day out at a local McDonalds to take care of her two beautiful daughters, but they weren’t able to move into a home yet.
When the police officer was faced with this heartbroken question, she immediately decided to help.As a mom, she knew she had to get the family a place to stay in.Sgt.Heather was also a mother and she couldn’t let this family go without a place to stay in.She quickly reached out to some friends and colleagues to gather enough money for a hotel room, so they could at least have one warm and comfortable night.
The police officer also gave a fun birthday party for the twins Hayden and Abbigale.They would celebrate their ninth birthday just a couple of days later.The girls were amazingly surprised and happy because their mother had told them she would not be able to do anything for their birthday due to their present situation.
注意:
1.续写词数应为150左右;
2.请按如下格式在答题卡的相应位置作答。
Luckily, the police department and local community were able to give the twins a party they never expected.
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The news about this family in need quickly spread across the town.
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4 . Handwritten thank-you letters are such a simple way of making other people feel good, it is strange that so few people write them anymore. At work, a thank-you letter to employees is unbelievably effective. It costs little and has no side effects. The effort involved in writing letters very low. The pleasure on receiving them is very high.
Doug Conant, manager of Campbell’s Soup Company since 2001, knows the power of thank you letters. He said that every day he works with an assistant, searching the company for people deserving thanks.
In these days of such busy schedules and people running all over the place and trying to get ahead, sometimes we forget the simplest things in life are the most powerful and rewarding. You need to think to yourself about a time someone sent you a thank-you and how much it meant to you.
A.He then writes them a thank-you letter. |
B.Why are thank-you letters so important? |
C.You may ask what side effects exactly mean. |
D.This makes them an excellent way to reward and motivate staff. |
E.But if these letters are so inspiring, why don’t more managers write them? |
F.Always remember to “Do to others whatever you would like them to do to you!” |
G.Since no one ever writes them thank-you letters they don’t write any themselves. |
5 . I live in Modiin, Israel. When the pandemic began spreading across Asia and Europe, Israel locked down pretty quickly. The isolation (隔离) period was
Usually, I'm a(n)
When schools reopened in May, things went back to
A.hard | B.cast | C.impressed | D.dependent |
A.school | B.family | C.country | D.community |
A.active | B.social | C.curious | D.dynamic |
A.contain | B.devote | C.entertain | D.distinguish |
A.search for | B.focus on | C.prepare for | D.decide on |
A.Otherwise | B.Meanwhile | C.Apparently | D.Consequently |
A.citizens | B.relatives | C.strangers | D.companions |
A.in | B.near | C.across | D.beyond |
A.urban | B.various | C.remote | D.relevant |
A.offer | B.return | C.donate | D.deliver |
A.life | B.safety | C.normal | D.stability |
A.mask | B.smile | C.long face | D.life jacket |
A.handled | B.ended | C.resisted | D.prevented |
A.have | B.fancy | C.observe | D.witness |
A.bravery | B.honesty | C.generosity | D.kindness |
6 . It’s often recommended to befriend the enemy, but high school freshman Xavier Staubs did more than that. He saved his life.
At a swim meet, the 15-year-old boy rescued a
His
At lunchtime, Xavier learned the congressman was coming to meet him. Moolenaar wanted to
“We heard the story about what he had done. The more I learned about it, the more I thought we really wanted to praise what he did,” the Congressman told CNN.
“Usually, you heard bad outcomes and
She arrived at the meet five minutes after the rescue happened. Something in her mind told her that her son was somehow
Staubs said she tries to raise her children like what her grandmother did. And Xavier performing such a
Xavier is not only a great swimmer but also a dancer, band member and a straight-A student. And now, a hero.
1.A.classmate | B.competitor | C.volunteer | D.stranger |
A.took off | B.put off | C.moved off | D.started off |
A.performing | B.competing | C.drowning | D.training |
A.doubt | B.admission | C.preparation | D.hesitation |
A.Unluckily | B.Fortunately | C.Sadly | D.Honestly |
A.inspiring | B.moving | C.heroic | D.modest |
A.observed | B.respected | C.encouraged | D.recognized |
A.present | B.react | C.deserve | D.judge |
A.amusing | B.upset | C.pleasant | D.surprising |
A.example | B.incident | C.relief | D.event |
A.as for | B.as though | C.even though | D.now that |
A.Therefore | B.Otherwise | C.Besides | D.However |
A.pleased | B.surprised | C.delighted | D.puzzled |
A.involved | B.threatened | C.influenced | D.endangered |
A.determined | B.generous | C.selfless | D.devoted |
7 . Complaining happens a lot, probably much more than we even realize. Complaining is easy to do, but it’s not good for us. Doctors have found that people who complain about their health can actually worsen the symptoms of their disease.
If complaining is so harmful, why do we complain? Many people complain to get attention.
You can have gratitude (感激) or take action to find solutions rather than just complain about problems.
But how can you stop yourself from complaining? It requires a plan. You could start by not complaining about anything for a week. It won’t be easy but it can be done. When we stop complaining about what’s missing in our lives and start being thankful for all we have, life changes for the better.
A.Anyone can complain. |
B.So, complain no more! |
C.Complaining makes no sense. |
D.Complaining does harm to health. |
E.Complaining also hurts our relationships. |
F.Dissatisfaction does not have to lead to complaining. |
G.They use complaining as a means to draw attention to themselves. |
8 . You are given many opportunities in life to choose to be a victim or creator. When you choose to be a victim, the world is a cold and difficult place.“They” did things to you which caused all of your pain and suffering.“They” are wrong and bad, and life is terrible as long as “they” are around.Or you may blame yourself for all your problems, thus internalizing(内化)your victimization.The truth is, your life is likely to stay that way as long as you feel a need to blame yourself or others.
Those who choose to be creators look at life quite differently.They know there are individuals who might like to control their lives, but they don't let this get in the way.They know they have their weaknesses, yet they don't blame themselves when they fail.Whatever happens, they have choice in the matter.They believe their dance with each sacred(神圣的)moment of life is a gift and that storms are a natural part of life which can bring the rain needed for emotional and spiritual growth.
Victims and creators live in the same physical world and deal with many of the same physical realities, yet their experience of life is worlds apart.Victims relish(沉溺)in anger, guilt, and other emotions that cause others--and even themselves---to feel like victims, too.Creators consciously choose love, inspiration, and other qualities which inspire not only themselves, but al1around them.Both victims and creators always have choice to determine the direction of their lives.
In reality, all of us play the victim or the creator at various points in our lives.One person, on losing a job or a special relationship, may feel as if it is the end of the world and sink into terrible suffering for months, years, or even a lifetime.Another with the same experience may choose to first experience the grief, then accept the loss and soon move on to be a powerful creative force in his life.
In every moment and every circumstance, you can choose to have fuller, richer life by setting a clear intention to transform the victim within, and by inviting into your life the powerful creator that you are.
1. What does the word “they” in Paragraph 1 probably refer to?A.People and things around you. | B.Opportunities and problems. |
C.Creators and their choices. | D.Victims and their sufferings. |
A.seem willing to experience failures in life | B.possess the ability to predict future life |
C.handle ups and downs of life wisely | D.have potential to create something new |
A.To define victims and creators. |
B.To evaluate victims against creators. |
C.To explain the relationship between victims and creators. |
D.To suggest the transformation from victims to creators. |
A.strong attachment to sufferings in life pulls people into victims. |
B.people need family support to deal with challengers in life. |
C.it takes creators quite a long time to get rid of their pains. |
D.one's experiences determine his attitude toward life. |
1. 写邮件的目的;
2. 采访相关事宜;
3. 表示感谢。
注意:
1. 词数80左右;
2. 可以适当增加细节,以使行文连贯。
Dear Qaisra ,
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Yours,
Li Hua
10 . For each working person, the rarest resource is your daily time. You may feel like that you do not have enough hours in the day, only endless things to do. Of course, some of these things are not part of your job, such as other colleagues asking for your help or bosses making new demands.
How can we reasonably refuse them?
◆ Listen patiently to others’ requests
It’s not simply hearing what the other person is saying. You have to stop what you’re doing and carefully listen to what they say.
◆
When we listen, we all hope that other people will come to a conclusion quickly. But when we speak, we instinctively(本能地)start from the beginning of the story. In fact, this way of speaking is not good for communication. So if you want to refuse somebody, just tell them No, and then explain the reasons why.
◆ Provide an alternative solution
Maybe you really don’t have the time to listen to the other person’s request. In situations like this, don’t just tell the other person that you don’t have the time.
In conclusion, refusal is unavoidable, but you can choose the way to refuse. An inappropriate refusal may cause great harm to your working life.
A.Begin with conclusion when refusing. |
B.Start from the beginning when refusing. |
C.Even if your time is limited, it is best for you to do so. |
D.Instead, you should give them a time when you would be available. |
E.In addition, this willing-to-help attitude also shows leadership skills. |
F.In fact, there has been a mature methodology (科学方法) for this matter since long ago. |
G.An artistic refusal, on the other hand, may lead you to some unexpected benefits. |