1 . In Favour of Simple Writing

Do you edit text messages carefully before sending them? If so, you may be the kind of person who takes pride in _______ even the simplest message. If you do not, you may see yourself as a go-getter, one who values excitement and speed over _______: get it done decently now rather than perfectly later.

People are constantly receiving messages, from the mailbox to the inbox to the text-message alert. What to read, what to skim (略读) and what to ignore are decisions that nearly everyone has to make dozens of times a day. A new book titled All Readers are Busy Nowadays makes the argument for being the careful kind of _______, even in informal lines. The authors also present well-established _______ that have long been prized in guides to writing.

Take “less is more”. Most books on writing well advocate the advice to _______ needless words. The authors, however, have _______ the idea. In an email to thousands of school-board members asking them to take a survey, cutting the count from127 to 49 words almost _______ the response rate.

Keeping messages to a _______ idea—or as few as absolutely needed—helps ensure that they will be read, remembered and acted on. _______ the number of the available options has the same effect, too. A link in an email, ________, attracted 50% more clicks when presented alone than when it was sent alongside a second additional link.

Syntax (句法) and ________ matter, too. It is more ________ to adopt short and active sentences, with common words familiar to everyone. From Facebook posts to online-travel reviews, even brief, informal pieces of writing that follow these rules get more likes and shares.

If everyone is a busy reader, everyone is a busy writer, too. That may make it tempting to sent as many messages as ________ as possible and hope for the best. But from essays to text messages organizing dinner plans, devoting time to the needs of readers has provable ________. If you are so busy that you write an undisciplined message which readers scan, ignore and delete, then you might as well have not ________ it at all.

2 . Many people changed residences and are eager to get familiar with their new neighbors. Here’s a quick refresher on making the most of neighborhood relationships.

Begin at the beginning. Building good neighborly relationships starts when you or someone else moves into the area. If a new neighbor moves in, be proactive (主动的) and welcome them to the neighborhood.     1    . Consider taking a plate of cookies or a small housewarming gift. Share your contact information and offer to answer any questions they may have about the community, including your favorite restaurants or the best local service providers.

    2    . Don’t create things that are unpleasant to look at or allow your property’s condition to affect the value of neighboring homes adversely (不利地). Being kind to those around you includes keeping your yard tidy, removing snow from your sidewalks, and collecting trash and recycling bins after the truck has passed.

Be inclusive. If you are hosting a large party, consider extending invitations to your neighbors. During the holiday season, remember the people next door with a card, a homemade goodie, or an offer of assistance. Give without expectations.     3    .

Allow people to be human.     4    , and it’s impossible to know what others are going through. Don’t be too quick to assume a sligh (轻蔑) is personal or intended.

Accept it. If you have tried your best to resolve a conflict without success, let it go. Sadly, some people won’t like you whatever you do. And you aren’t going to enjoy some people.     5    . Be pleasant anyway, and be thankful that you get to live your life and they get to live theirs.

6 . Picking up after your dog is interesting, but it must be done. Most dog owners understand the importance of picking up their dogs’ waste, so it can be especially frustrating to see dog owners that obviously refuse to perform this duty.     1    , but by asking them the right way, informing them of the risks and consequences of not picking up after their dogs, and providing them with the right collection tools, you may be able to get them to change their ways.

Ask them directly. Talking to another dog owner about picking up their dogs’ waste can be uncomfortable. However, asking the owner directly to pick up after their dog will often work to fix the problem.     2    . Maybe they think no one notices or that their actions don’t directly affect those around them. Asking the person directly lets them know you, and others, have noticed their actions and are being affected negatively by them.

Use a friendly tone. Although you are probably fed up and mad at a dog owner that isn’t cleaning up after their dog, approach them in a friendly manner. Yelling at them may make them defensive and angry.     3    .

Give them a reason. It’s possible this person doesn’t realize how their neglect in picking up after their dog is negatively affecting those around them.     4    , give them a reason why you want them to do so.

    5    . When facing someone on this issue, don’t exaggerate (夸大) the truth or make up reasons they should comply with your request. Be honest with them about why you want them to pick up after their dog and what could happen if they don’t.

7 . Your manager stops you and says she needs to have a word about your performance in the recent project. She begins by praising you for the good work you’ve done on the project, and you wonder if this is the praise that starts off the typical “feedback sandwich”.     1     Say something nice, say what you really want to say, say something nice again.

However, when feedback becomes such a routine, employees can start to perceive positive feedback as simply a form of sugarcoating the negatives, thus decreasing its value. Instead, positive feedback should not simply be seen as something to cushion the negative.     2     Below are three tips to help you make positive feedback count.

    3     When positive and negative feedback always appear to go hand in hand, the positives can become devalued and ignored. Ensure there are times when positive feedback is given for its own sake and resist the temptation to offer constructive criticism.

Cultivate a “growth mindset”. Many of us tend to focus our praise on the end result and seeming inborn talents. For example,     4     However, research suggests that by focusing on the process of box things are done, we can encourage the development of new skills and the continued enhancement of talents.

Create a culture of offering positive feedback. Make giving positive feedback part of your team culture. Don’t just wait for special moments to give feedback. Offer informal positive feedback when making small talk.     5     Encourage peer feedback among team members and colleagues and actively ask them for positive comments on each other’s performances on tasks.

8 . Only about 20% of U.S.adults say they have a best friend at work.Should the other 80% start looking for one?Yes and no.    1     ,says psychologist Catherine Heaney. That support can come from a coworker who has become a close friend,but it doesn’t have to;interactions with managers and friendly acquaintances can also boost your well-being, Heaney notes.

    2    : having friends in the workplace can improve wellness.It’s linked to a lower risk of burnout,better mental health,and maybe even a longer lifespan.Meanwhile,research is equally clear that loneliness is bad for your health.    3     , given its links to various health problems.

But if becoming best friends with your coworkers feels too daunting (使人气馁的),or just not your style,you can still benefit from social support.When most people hear “social support”,they think of emotional support,like venting (发泄) to a coworker over coffee, Heaney says.    4     :when someone steps in to help you on a busy day,for instance,or shares advice.Even relatively minor interactions,like a manager allowing you to leave early to pick up your sick child,can buffer (缓解) the negative effects of stress, Heaney explains.    5    —although it is great if you do—but rather to promote “a sense of being in the right place” by becoming part of a community.